andy1307 writes "CNET is carrying an article about a settlement between AOL and New York State that includes AOL paying a $1.25 million fine and agreeing to reform its customer service procedures. The agreement stems from consumers' complaints that AOL customer service representatives would either ignore requests, or make it unduly difficult, to cancel their service, according to a statement from Attorney General Eliot Spitzer. The policy probaby had something to do with rapidly declining customer numbers at AOL as more Americans switch to broadband."

theodp writes "Educational toymaker LeapFrog is introducing the Fly "pentop" computer, a talking computer hidden within a pen the size of an electric toothbrush. Available in mid-October for $99 at Wal-Mart and Target, the device responds to written commands and is aimed at 9-14 year-olds who can use it as a calculator, a calendar, to create and record music, and to play logic and geography games."

theodp writes "CNET reports on this weekend's Bar Camp, an open-source alternative to O'Reilly Media's A-List Foo Camp, which CEO Tim O'Reilly explains employs a "Bozo filter" to exclude undesirable attendees.

n3hat writes "A former America Online software engineer was sentenced to 15 months in prison for stealing 92 million screen names and e-mail addresses and selling them to spammers who sent out up to 7 billion unsolicited e-mail messages, according to this A.P. story in the Baltimore Sun."

theodp writes "On Thursday, the USPTO disclosed that Microsoft has a patent pending for displaying numbers in a box to make them stand out. " Check out the images to see the power of this breakthrough patent. That's almost impossible to do without patents.

Slashback tonight with more on the Microsoft start page project vis-a-vis Google's similar one, a wee $40 million slap on the wrist for Amazon over shopping-cart patent infrigement, new animals for the CodeZoo, and a strong denial that WikiPedia has announced a more stringent editorial policy. Details on these stories and more, below.

CorkBobbingInTheSeaOfLife asks: "Our company just had its bi-annual email crisis/outage, so my boss wants to try something new -- to give me the 'opportunity' to figure out and implement a better way to host our small domain's email. We've changed hosts a few times, but whether we spend a little money or a lot none have been as reliable as we've liked -- companies fold, get blacklisted by AOL, and so forth. Is there a way to be smart about this, without hiring a dedicated email server pro? Do reliable email hosts actually exist? Should we run 'email appliance' software (such as ClarkConnect or E-Smith) on our own server? I'd appreciate any tips here - hell hath no fury like people without email, and I am very afraid..."

cafeman writes "This was a really hard review to write. It's been a long time since I've read a book that was so fascinating on the first reading and yet raised so many questions on the second and third. Books on the history of gaming are relatively few -- Joystick Nation, High Score, Game Over, Masters of Doom and The Ultimate History of Video Games, the major works on the topic, all focus on the West. Finding out more about the history of gaming in Japan is harder. Suffice to say that if you're interested in game trivia, Japanese console gaming industry history, or the Eastern cultural drivers behind game design and communication, you owe it to yourself to get Power Up. Why was the book so frustrating? That's an interesting question, one that I've since put a lot of thought into. Much to the annoyance of my wife, I might add." Read on for the rest of cafeman's review.

theodp writes "The NY Times looks at Microsoft's newly acquired passion for patents and wonders: What would Thomas Jefferson think if he were around to visit Microsoft's campus, seeing software patents stacked like pyramids of cannonballs? Jefferson might also be shocked by Microsoft's summer crop of patent apps, which includes Creating a note related to a phone call, Adding and removing white space from a document and Identifying when baseball is exciting. Gotta meet that quota of 60 fresh, nonobvious patentable ideas a week!"

theodp writes "CNET reports on Amazon.com's latest attempt to make inroads into consumers' wallets, a patent-pending online marketplace where consumers search and pay for Web services. The patent application describes a world in which Amazon collects fees from Web Service Providers who charge $500/month for AAA Street Maps, $200/month for driving directions, and $0.01/use for weather and human genome maps." From the article: "Amazon also notes its marketplace technology seeks to address the lack of easy-to-use methods for collecting consumers' Web services payments, as well as to provide Web services companies with ways to manage and monitor their offerings. In its role as an intermediary for the marketplace, Amazon would collect a fee from companies providing the service."

Bazooka Joel asks: "My father has been a long time user of AOL. He subscribed to AOL's dialup service about 5 years ago and created his first email account with their services. We now have cable internet from a local company, but he still pays $15 a month just to access his email. I have tried to get him to switch to Gmail, but he is stubborn. He finally relented and said that if I could forward all of his old mail (thousands of messages) and import his contact list into Gmail, he would cancel his AOL subscription. After searching the 'net, I found a way to import his contacts. However, I cannot find a program that will forward all of his old mail. Can anybody lend me a hand?"

theodp writes "ZDNet UK reports on criticism of Microsoft's attempt to patent the creation of custom emoticons. 'I would have expected to see something like this suggested by one of our more immature community members as a joke on Slashdot,' quipped Mark Taylor of the Open Source Consortium. 'We now appear to be living in a world where even the most laughable paranoid fantasies about commercially controlling simple social concepts are being outdone in the real world by well-funded armies of lawyers on behalf of some of the most powerful companies on the planet.'"

Dubane writes "After launching just over a week ago, the IGDA's Casual Games SIG has just released both the 2005 Casual Games White Paper (2MB, 125 page pdf), as well as the inaugural issue of the Casual Games Quarterly. The White Paper is the work of over 30 volunteers in the casual games space, and the list of contributors reads almost like a who's who of the industry including; AOL, TryMedia, Skunk Studios, Large Animal, Pogo, Shockwave, Garage Games and many others. One of the most interesting sections for developers may be the Games to Market section which asks the same questions of 18 different publishers and gets answers about a variety of topics including Commission Breakdown (50-65% rev share from Garage Games) and even who/how to contact each company. The Quarterly focuses entirely on technology and consists primarily of Oberon, iWin, PlayFirst, HipSoft, Reflexive and Skunk Studios answering questions about their development platform and technology."

Slashback tonight brings you a larger-than-usual assortment of updates, clarifications and followups to previous and ongoing Slashdot stories. Read on below for more details on the Canadian Harry Potter injunction, CardSystem's customer data mishap, the popularity of Beethoven vs. the Beatles, and what the recent MySpace acquisition might mean.

theodp writes "After seeing some of the ideas management comes up with as a result of reading the Harvard Business Review, you may be tempted to hide their copies. But make sure they see this month's Managing for Creativity by Dr. Jim Goodnight, the still code-cranking CEO of SAS, the world's largest privately held software company." From the article: "Many academics and businesses have made inroads into this field. Management guru Peter Drucker identified the role of knowledge workers and, long before the dot-com era, warned of the perils of trying to "bribe" them with stock options and other crude financial incentives. This view is supported by the research of Harvard Business School's Teresa Amabile and Yale University's Robert Sternberg, which shows that creative people are motivated from within and respond much better to intrinsic rewards than to extrinsic ones."

theodp writes "Amazon has sued Cendant for allegedly infringing four patents covering electronic commerce at its Orbitz, Avis and other Web sites. Cendant, the biggest U.S. provider of travel and real-estate services, knew 'or should have known' it infringed when using the tools to secure credit-card transactions, handle customer referrals and manage data, according to the lawsuit filed June 22 in federal court in Seattle. Amazon itself was sued by Cendant last year for patent infringement over its recommendation technology. So much for five years of Amazon patent reform."

kyndig writes "In a Forbes article, Microsoft claims that 90% of email on the internet is spam. To fight this, Yahoo! has teamed with Cisco in developing DKIM, a signature based email authentication. Not to be outdone, Microsoft is proposing SenderID, which examines an email to see if it is coming from an authorized server. Earthlink's chief technology officer, Tripp Cox, goes on to examine the pro's and con's of each specification and provides practical application results." From the article: "Critics have accused Microsoft forcing SenderID on the industry without addressing questions about perceived shortcomings. The company drew fresh criticism recently when reports claimed that its Hotmail service would delete all messages without a valid SenderID record beginning in November. While AOL uses SPF, many e-mail systems do not. If Microsoft went through with this, for example, a significant portion of valid e-mails would never reach intended Hotmail recipients."

theodp writes "When your little Hogwart checks out the latest Harry Potter book at Amazon, he or she may be reminded that they've already ordered the book. It's all part of CEO Jeff Bezos latest patent for the Contextual presentation of information about related orders during browsing of an electronic catalog, which also covers warning customers about drug interactions ('you previously purchased Drug ABC'). The USPTO allowed the patent after four years and five rejections."

theodp writes "Does it bother you that churches have a Mission Statement touting their Core Values? That even the CIA has a Vision? In his book Death Sentences: How Clichés, Weasel Words and Management-Speak are Strangling Public Language and in this Newsweek interview, Australian author Don Watson argues it's time to protest the mind-numbing business jargon that infests our schools, churches and political speech. Examples that people have sent to him can be found on Watson's website."

theodp writes "CNET reports on Microsoft's reputation for arrogance in its personnel practices, citing the experience of Arthur Sorkin, who responded to an unsolicited invitation to interview with MS back in 2000. But instead of trying to sell him on the company or the job, interviewers challenged him with a technical 'pop quiz.' Sorkin, who holds a PhD in CS, withdrew his application. During the past year, Microsoft called Sorkin to say it had scheduled a phone interview with him for another job, although Sorkin hadn't applied for it and no one had asked if he was interested."