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Motivations for Corporate Blogging 115

ringfinger writes "Ross Mayfield just posted an interesting blog essay entitled Fear, Greed and Social Software that examines the motivations (Fear and Greed) for corporate blogging. How many slashdotters blog for their companies? Do their companies fear that they might say something embarrasing? Or are they filled with greed for the additional exposure it generates?"
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Motivations for Corporate Blogging

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  • by Anonymous Coward on Thursday May 26, 2005 @08:40AM (#12643511)
    There have been several new blog efforts at IBM recently.

    1. They provide internal blogs to everyone. Anyone within the company can view any employees blog. Confidential material relating to specific works in development to you are not permitted though as the controls on the blogs are rather weak. But still, there are blogs from both personal and professional topics hosted internally.

    2. Recently guidelines for public blogging were released. They were rather straightforward and obvious in the following tone:
    - Post freely, be helpful, seek help
    - Don't post trade secrets, use best judgement
    - Don't engage in online arguments, once again, be helpful

    It appears they would have us out there talking about anything and all things, including company products, helping others with our products, etc.

    Of course, it's written with perspective of "help the greater good, don't make us look bad", but I still think it's a great step forward and a proactive approach to forwarding the community.

    Here's my last required gem:

    These are my opinions and not those of IBM.
  • by Brento ( 26177 ) <brento.brentozar@com> on Thursday May 26, 2005 @08:48AM (#12643550) Homepage
    I read Macromedia's blogs religiously because I find 'em very interesting. It helps me build a personal, emotional connection to software. The guys behind the software are real people with ideas and struggles just like me, and that gives me warm and fuzzy feelings.

    Why would any company not want to establish personal, emotional connections to their software?

    Yeah, sure, there's risks involved if your employees reveal corporate secrets or turbulence, but if you trust them enough with your source code, why would you think they wouldn't be smart enough to walk the line with blogs as well? If you don't trust your employees enough to blog, it doesn't say anything about your employees - it says something about your paranoia and your inability to hire reliable staff.

    (And yes, I have a personal blog, and no, I'm not allowed to talk about company stuff in it, and yes, I've been disciplined for even coming close to the line.)
  • by johnhennessy ( 94737 ) on Thursday May 26, 2005 @09:29AM (#12643893)
    Blogging (truthfully) about something your company is doing might go completely against what a lot of people in the company are hired to hide.

    Accountants, marketing and HR are all responsible for bending the truth in such a way to put a positive spin on something that might not be so rosey.

    A prime example is Paul Otellini's (Intels CEO) interal blog which has been leaked at least once. I can't find the link to the original article where I read about it (help appreciated) which stated that he quite openly admitted that they had a lot of work to do to catch up with AMDs Opteron architecture.

    If you are to take a step back and think about it, he's openness makes perfect sense to anyone who's been following processor trends for more than a year or so. The only problem is the accountants and marketing folks are trying to tell the opposite story - "AMD, no, ours is better".

    I personally would prefer to hear my leader tell the truth and not simply try to keep the stock market happy. The only reason why the stock market gets upset by comments like this is because they aren't said often enough.
  • by elucido ( 870205 ) on Thursday May 26, 2005 @09:43AM (#12644031)
    Many pawns with increased communication simply means the suits need to actually work just as hard as everyone else now. Why? Because now the social mobility is increased. What stops you from influencing the corporation from the grassroots?

    Blogging is a strength, so is the internet, but all of this power existed before in other forms so its not really new. The difference now is the fact that the power is distributed to anyone when before it was kept within certain circles of networks of peers.

    If a network of peers form an alliance then it doesnt matter who your boss is, that alliance gives power to the peers in the long term. Short term the boss maintains power, so basically any group of workers who are treated badly enough can decide to use influence either from within the company or outside the company. Corporate politics are extremely complex, and a lot of it is based on favors, who knows who, and knowledge of who is in certain circles and how much influence they have.

    If you are a smart suit then you have nothing to fear because you'll use your position to make yourself a likeable boss, you'll also understand the office politics, otherwise if you arent able to keep your position then who else is to blame?

  • by mwlewis ( 794711 ) on Thursday May 26, 2005 @09:52AM (#12644140)
    Well, that certainly describes some blogs. But my wife, for instance, uses hers to keep in touch with friends from all over the country. It's a cheap, easy way to stay in contact and communicate with them all at the same time. All blogs aren't really for all the public.
  • Re:Getting fired (Score:2, Interesting)

    by joshdick ( 619079 ) on Thursday May 26, 2005 @10:12AM (#12644394) Homepage
    It's not the medium that gets people fired; it's the content.

    When people misrepresent their company, they get canned.

    Doesn't matter if they do it in a blog.
    Doesn't matter if they do it with a frog.
    Doesn't matter if they do it in a book.
    Companies only care how they look.
  • Re:a few thoughts... (Score:2, Interesting)

    by emerge-ant ( 727734 ) on Thursday May 26, 2005 @11:35AM (#12645393)
    Heterarchy [weblogs.com] is a term from social network analysis
    Heterarchies represent a new logic of organizing that is neither market nor hierarchy: whereas hierarchies involve relations of dependence and markets involve relations of independence, heterarchies involve relations of interdependence. As the term suggests, heterarchies are characterized by minimal hierarchy and by organizational heterogeneity, a pair of concepts elaborated below.
    By firewall, it means use of social software inside the organization.

He has not acquired a fortune; the fortune has acquired him. -- Bion

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