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I tried three different computers, with three different OSes. Still no change. I contacted their tech support and they said "Yes ... a lot of users complain about this. We have known about it since September, and are working on a fix! Meanwhile, we have instructions on how to use the "Fire IE" plugin to get round the problem." Eventually, I got this to work on Win7pro. (The plugin will not work on Linux). The instructions require a very old version of the plugin, and a bit of trial and error is needed to get it to work with the current one. How can a government department concerned with security not get this sort of thing right?"
After you've generated your passphrase, the next step is to commit it to memory.You should write your new passphrase down on a piece of paper and carry it with you for as long as you need. Each time you need to type it, try typing it from memory first, but look at the paper if you need to. Assuming you type it a couple times a day, it shouldn't take more than two or three days before you no longer need the paper, at which point you should destroy it. "Simple, random passphrases, in other words, are just as good at protecting the next whistleblowing spy as they are at securing your laptop," concludes Lee. "It's a shame that we live in a world where ordinary citizens need that level of protection, but as long as we do, the Diceware system makes it possible to get CIA-level protection without going through black ops training."
Scientists — including the academics union — warn the laws are unworkable despite attempted improvements, and will drive researchers offshore (paywalled: mirror here).