Anker Recalls Over 1.1 Million Power Banks Due To Fire and Burn Risks (theverge.com) 36
Anker has issued a recall for its PowerCore 10000 power bank (model A1263) due to a "potential issue with the lithium-ion battery" that could pose a fire safety risk. An anonymous reader adds: The company has received 19 reports of fires and explosions that have caused minor burn injuries and resulted in property damage totaling over $60,700, according to the US Consumer Product Safety Commission (USCPSC).
The recall covers about 1,158,000 units that were sold online through Amazon, Newegg, and eBay between June 2016 and December 2022. The affected batteries can be identified by the Anker logo engraved on the side with the model number A1263 printed on the bottom edge. However, Anker is only recalling units sold in the US with qualifying serial numbers. To check if yours is included, you'll need to visit Anker's website.
The recall covers about 1,158,000 units that were sold online through Amazon, Newegg, and eBay between June 2016 and December 2022. The affected batteries can be identified by the Anker logo engraved on the side with the model number A1263 printed on the bottom edge. However, Anker is only recalling units sold in the US with qualifying serial numbers. To check if yours is included, you'll need to visit Anker's website.
Phew (Score:4, Funny)
Good thing I've got some No Name battery banks not affected by this recall.
Re: (Score:2)
Good thing I've got some No Name battery banks not affected by this recall.
My no-name power bank was a free gift bundled with something else I purchased. I'm sure it's OK too. :-)
Yikes (Score:1)
Re: (Score:3)
I guess I'd better figure out where I stashed mine and check this out!
Re: (Score:2)
Mine is a Powercore 10000, but it is model A1229 which is not covered in this recall. No idea where it is at the moment but Amazon can tell me what I ordered.
Recall form is bogus (Score:4, Informative)
It's probably just completely bogus.
Re: Recall form is bogus (Score:2)
or your bank got made outside the identified batch of serials.
signed, ISO-compliant QA tech
What do you mean who would do that? (Score:1)
So the system responded that it was an already claimed serial number and not an invalid serial number? Who the fuck would do that?
Let's say someone put in a claim.
Well what is to stop them from trying consecutive serial numbers to see if they can get even more?
Only failed on second use ... (Score:2)
what is to stop them from trying consecutive serial numbers to see if they can get even more?
But that should be a different error message than "serial number already claimed"....
For the *second* hacker trying to run a sequence. Not for the first, the first got "serial number is valid". :-).
Reward fast coding and ... (Score:2)
or your bank got made outside the identified batch of serials.
signed, ISO-compliant QA tech
So the system responded that it was an already claimed serial number and not an invalid serial number? Who the fuck would do that?
A software developer who is evaluated by his supervisor based on how fast he removes tasks from the scrum. And not evaluated on how many new tasks are created on future scrums to fix his bugs and omissions. The task said issue an error message if the number was wrong, it didn't say anything about different reasons. I'm kind of surprised it didn't say "Error -123". You get what you reward.
Re: (Score:2)
It's probably just completely bogus.
Reach out to customer service, my own personal experience with Anker is that they have been absolutely excellent in that department. They even replaced a charger of mine which failed 3 weeks out of warranty.
Re: (Score:2)
https://www.reddit.com/r/anker... [reddit.com] shows other claimers having the same issue.
Re: (Score:2)
Don't consumer laws help? In the UK if Anker won't help you can just return it to where you bought it from. Defects in design or from the factory are grounds for a return/replacement, regardless of age. You would have to prove that the fault was always there, but fortunately Anker did that for you by issuing a recall.
3 years old at minimum (Score:2)
These are past warranty, and in some cases the pack is nearly a decade old.
Zero reason for a recall that I see and I am pretty strict when it comes to lithium batteries.
Re:3 years old at minimum (Score:4, Insightful)
Re: (Score:1)
These are past warranty, and in some cases the pack is nearly a decade old.
Zero reason for a recall that I see and I am pretty strict when it comes to lithium batteries.
Are you of the delusional that a "warranty period" lets the company off the hook for creating a product that will spontaneously burst into fire?
Re: (Score:1)
Still they are liable for dangerous defects.
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Perhaps you idiots should make yourselves aware of the dangers of the products which you buy before you whine about them doing things THEY DO BY RAW FUCKING NATURE.
Go back to school and learn about fucking lithium chemistry.
Re:3 years old at minimum (Score:4, Informative)
Recalls are safety issues, and it doesn't matter if the product is out of warranty or not - if the product is still out there and a safety issue a recall is issued.
Though rare, they can be issued long after a product has be obsoleted on the market if they still pose a safety hazard. Cars can have recalls years after discontinuation if some issue comes up later on.
Re: (Score:2)
Recalls are safety issues, and it doesn't matter if the product is out of warranty or not - if the product is still out there and a safety issue a recall is issued.
Though rare, they can be issued long after a product has be obsoleted on the market if they still pose a safety hazard. Cars can have recalls years after discontinuation if some issue comes up later on.
Yep, I had a 2004 Honda Integra, the Integra shares it's DNA with the Honda Civic (well it's basically a Civic Type-R with a different body). In 2012 there was a single failure of a brake master cylinder in one Civic somewhere in the world which Honda tracked back to a defect. They replaced every brake master cylinder in every Civic and Integra affected years after both models went out of production and warranty (2007 for end of production).
Re: 3 years old at minimum (Score:2)
End of warranty does not end liability.
Product Testing? (Score:4, Insightful)
Was Mossad involved in product testing?
19 out of a million? (Score:2)
Right, letâ(TM)s recall every car model where it wasnâ(TM)t clear how a crash occurred, even if just 19 out of a million were impacted.
FFS.
Re: (Score:2)
Right, letâ(TM)s recall every car model where it wasnâ(TM)t clear how a crash occurred
You're assuming it wasn't clear. They are recalling a subset of devices in a particular model group and are checking serial numbers in the process. They know which ones are at risk.
If they don't do this, and someone gets injured they face FUCK YOU levels of lawsuits and liability.
0.000019 percent failure rate (Score:2)
Oh my goodness Iâ(TM)m scared.
Re: (Score:2)
Famous last words.
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Oh my goodness Iâ(TM)m scared.
Dumb take. You're comment comes across as someone both unconcerned that they have a faulty product subject to a free recall, while also being stupid enough to not take up an offer for a new replacement of a potentially 3-7 year old device. Dumb take.
Yeah I said dumb take twice because your post is stupid for two reasons. Just thought I'd point that out in case you didn't understand my point.
Have it (Score:2)
I was notified by Amazon today via Email. And yep, I still have it. Yep, it is the exact match, same model. It is very rarely used, so it is practically new. I bought it 2020-10-14.
Went through all the mess of entering a very long, alpha-numeric, tiny, dark grey on black print serial number using a bright light and magnifier. It came back and said my exact unit is not part of the recall batch and is safe to continue using.
I do appreciate the warning and that Anker stands behind their products like thi
It's good to do but........ (Score:1)
...... after going through the process to submit the claim, I'm told the compensation is a $30 Anker gift card redeemable on their website or a replacement battery pack that won't ship until at least September! Better than nothing, but I'm in need of a pack to take on travel next week. FWIW, don't try to submit the claim on a mobile browser without using the desktop version. There is a pop-up at the end you won't see on Chrome otherwise.