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Will Amazon's Return-to-Office Mandate Revitalize Downtown Seattle? (seattlemag.com) 72

"Amazon required employees to work from the office five days a week starting January 2nd," writes the Seattle Times, "a change from the company's three-day in-office mandate that had been in effect since May 2023."

And as Seattle's largest employer (with 50,000 Seattle-based workers), this had an impact, according to data the Times cites from the nonprofit Downtown Seattle Association: In January, downtown Seattle recorded the second-highest daily average for weekday worker foot traffic since March 2020. It also saw 2 million unique visitors on its sidewalks last month. That represents 94% of the visitors downtown Seattle saw in January 2019, the Downtown Seattle Association found...

In a statement Friday, Amazon said "we're excited by the innovation, collaboration and connection we've seen already with our teams working in person together...." Jon Scholes [the president of the Downtown Seattle Association] said Amazon's return has been a boon for downtown Seattle. As the city's largest employer, its mandate instantly brought more people to shop and dine around South Lake Union, the Denny Triangle and surrounding neighborhoods... "I think we're seeing people get reacquainted with the reasons they liked working downtown prepandemic," Scholes said. He expects to continue seeing an uptick in foot traffic over the course of the year as more companies follow Amazon's lead and the weather warms up.

But Seattle magazine says the statistics show foot traffic in neighborhoods where Amazon's offices are located (South Lake Union and Denny Regrade) "at 74% of that of January 2019. Overall, downtown-area foot traffic was 9% higher than it was a year ago, though only 57% of the pre-pandemic average."

Will Amazon's Return-to-Office Mandate Revitalize Downtown Seattle?

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  • No (Score:5, Insightful)

    by jrnvk ( 4197967 ) on Monday February 17, 2025 @07:40AM (#65172611)

    No it will not

    • by Errol backfiring ( 1280012 ) on Monday February 17, 2025 @07:48AM (#65172623) Journal
      For the newcomers here, see Betteridge's law of headlines [wikipedia.org].
      • Will Amazon's Return-to-Office Mandate Dampen Downtown Seattle Revitalization?

      • by mjwx ( 966435 )

        For the newcomers here, see Betteridge's law of headlines [wikipedia.org].

        Came to post this... You beat me to it.

      • The law confuses a worthless title with worthless content. Often those go together, but not always.

      • For the newcomers here, see Betteridge's law of headlines [wikipedia.org].

        For the newcomers to Portland, know that the law of local politics is what answered that question.

        Betteridge was just standing there with a two-headed coin waiting to call the obvious.

      • For the newcomers here, see Betteridge's law of headlines [wikipedia.org].

        But even more salient to the problem, revitalizing Seattle would require doing something other than "a paradise for trust fund 20-somethings pretending to be techbros to retire, and a cyberpunk dystopia for anyone making less than six figures". So, no, Seattle's gonna remain a dump for the same reasons every other place that's tried that and wiped out their middle class as a result has. Go woke or go broke, after all, and Seattle's choosing the "go broke" side.

    • If I had to RTO, and don't just quit outright, I would refuse to "eat out" or whatever, just out of principle.

      I'm not going to "revitalize" anywhere that I don't want to be. Fuck that and fuck them and fuck all of it.

  • by Anonymous Coward on Monday February 17, 2025 @07:50AM (#65172631)
    then the answer is probably yes. More needless congestion and traffic, more wasted hours commuting, more pollution, more employees leaving for greener pastures. Great idea Amazon!
  • how do they know? (Score:4, Interesting)

    by crivens ( 112213 ) on Monday February 17, 2025 @07:58AM (#65172645)

    "It also saw 2 million unique visitors on its sidewalks last month."

    How do they know they were unique visitors? Face recognition cameras?

  • Yeahâ¦right (Score:4, Insightful)

    by FudRucker ( 866063 ) on Monday February 17, 2025 @08:00AM (#65172651)
    A bunch of underpaid warehouse workers and a dozen office workers buying a sodapop and burrito on their lunch break wont drive the economy,
    • You'd imagine that certain habits would gradually return, such as eating out rather than bringing your tupperware, and some drinks and snacks after office hours. It takes time but the scale of amazon offices matters.

      • Fast food is in par with sit down restaurant prices now. Unless it's a good taco truck or some mom and pop place I'm not spending $15 on a lunch.

        • Thats what i was thinking a food truck knows when the shift change and lunch breaks are and they are going to take advantage of that and they will get the lions share of the business since they can keep their prices cheaper than the fastfood joints plus customers dont have to leave the parkinglot where they work
        • by r1348 ( 2567295 )

          15$? I spent 95$ for two pizzas and drink in downtown Seattle one year ago. Yes, Amazon paid for it.

    • Re: (Score:3, Insightful)

      by Anonymous Coward
      How exactly do you think warehouse workers were working from home?
    • by Zak3056 ( 69287 )

      A bunch of underpaid warehouse workers

      Going to go out on a limb and say warehouse workers are not affected in any way whatsoever by a return to office mandate. You think they took the warehouses home with them like a laptop or something?

  • by Paul Carver ( 4555 ) on Monday February 17, 2025 @08:11AM (#65172671)

    I have to wonder if Amazon was forbidding employees from coming in to their offices. If employees wanted to be there and weren't allowed, then allowing them back would be a welcome relief.

    But if they were allowed to work in the office and chose not to, then forcing them to work in the office is unlikely to beneficial. "Revitalizing" by forcing people to be somewhere they don't want to be doesn't sound very "vital" to me.

    Claims that people are excited and innovative in an environment that they're forced to be against their will is definitely a lie. I can absolutely believe there are work environments where people want to be in person, so if people were prohibited from working in person and then allowed, that would be one thing. But if people were permitted to commute to an office and chose not to, forcing them to commute is not going to foster excitement and innovation.

    • Even if they were truly enthusiastic about coming back, it wouldn't make any difference. The decay of any urban center isn't attributable to one factor which, when corrected, will 'revitalize' it. In this case specifically and mirrored by many others, the state of the city center results from decades of bad policy and neglect. Commerce and property ownership are discouraged through high taxes and onerous regulation while large populations of destitute people are encouraged to live there with permissive p

    • by Hodr ( 219920 )

      That's not even remotely what vital means in this context. It simply means that they will be using services and spending money in the area. And they will.

      I HATE the area around my work. But I also get up too gawddamn early and get home too fucking late to make a pack lunch every day, so some business in/around my workplace makes $15-20 extra every day selling me food when I work in the office instead of home. Some gas station sells 12 extra gallons of gas a week. Some local mailbox store gets a commissio

      • by dgatwood ( 11270 )

        I HATE the area around my work. But I also get up too gawddamn early and get home too fucking late to make a pack lunch every day, so some business in/around my workplace makes $15-20 extra every day selling me food when I work in the office instead of home. Some gas station sells 12 extra gallons of gas a week. Some local mailbox store gets a commission on the FedEx packages I send. Etc. etc. That's "revitalization".

        That might be true for small businesses, but for large businesses like Amazon, it isn't:

        • Food: I'm sure Amazon sells food, and I assume they also are open in the evening, which means the vast majority of that money will get spent at Amazon, rather than local businesses.
        • FedEx: Amazon almost certainly has an internal package delivery team, which means unless you absolutely have to have it go out that day and not one day later, you can leave your outgoing packages in the mailroom and they'll go out as part o
  • by Balthisar ( 649688 ) on Monday February 17, 2025 @08:18AM (#65172683) Homepage

    So the money they were spending locally at their own communities has now dried up, and it's all being sucked into Seattle city?

    • by Zocalo ( 252965 ) on Monday February 17, 2025 @09:01AM (#65172795) Homepage
      Not really, because if you're WFH then instead of paying $15 bucks *per day* for a morning coffee then a sub and soda or whatever you have for lunch, you're going to be paying a similar amount in your local community *per week* to get the makings of your week's coffee and lunches. What is drying up will be the extra cash you'd have had left in your account from cheaper work day dining, having to pay for your commute, and the time you have available to spend with family and/or friends.
      • by geekmux ( 1040042 ) on Monday February 17, 2025 @10:44AM (#65173111)

        A single employee working full-time with an hour-long commute to work, will waste an entire 40-hour work per month sitting behind a steering wheel. That amounts to 480 wasted hours a year. Three fucking months of full time employment wasted behind a steering wheel. With an additional $200-300 per month in gas, maintenance costs, and increased insurance rates. That is the initial RTO cost for one employee.

        In a 1,000-person organization of full-time employees, that’s 40,000 work-hours wasted per month, sitting behind a steering wheel. That’s an organizations most valuable asset, choking on tailpipe fumes. Getting sicker from hours of additional stagnant sitting. Dying in car accidents. Wasting 40,000 work hours per month.

        When I negotiated WFH a decade ago, I had that hour+ commute. I told my employer I would give them an additional hour per work day if I could have the other hour I would have wasted commuting in the gym. Both parties benefited greatly from that arrangement.

        RTO has NOTHING to do with efficiency. It has everything to do with CONTROL. Fuck the corruption that claims otherwise. This is when the billionaire investors should come out of the woodwork and start up WFH-exclusive organizations. It would be trivial to poach the best of the best right now. And you can sure as shit afford to pay them more when you don’t have obscene real estate costs on the books.

        • Why do you "waste" the time? I'd say for at least 20 years of my life I was commuting roughly 1.25 hours a day (45 minutes there, 45 minutes back) and I used the time to learn to speak other languages, listen to interesting podcasts I'd curated, or simply decompress before I made it home with some good tunes. There were mornings I'd look forward to getting into the car and driving to work with a good podcast as the house was a bit chaotic with the wee ones. For me the drive to and from work was like sitting
          • The entire point of identifying waste here, is to point out the blatant hypocrisy when it comes to RTO pimps claiming “efficiency” is the reason RTO needs to happen. The same company that will donate to “green” funds to claim they qualify for more “green” tax breaks. All while senselessly polluting with mandated RTO tailpipes filling roads again, attacking and destroying the entire point of “going green”.

            Upwards of three fucking months wasted per full-time e

            • We know damn well RTO has far more to do with keeping middle-earth management cube farmers employed for obsolete reasons

              I don't know any such thing, I prefer to work at the office because I'm more productive. The only time I want to work from home is when it's advantageous to my personal life, like I have to catch up on laundry or someone is coming to fix an internet issue. My brain prefers to rest away from work at home and prefers to lock in at work at the office.

        • Let's be honest though? If the hill you want to die on is about your employer having "control" over you? You better fight for a cellphone free workplace too!
          One of my pet-peeves right now is the fact that the requirement of carrying a company-provided or partially paid-for personal cellphone ensures they're able to keep you on a really short leash at all times. (And man, is Microsoft Teams a horrible addition to this mess! Installed it on my cell so I had the "freedom" to at least jump into a meeting withou

          • You may not be aware, but such devices have an "off" feature.

            Driving? Phone off for safety.

            Meeting? Phone off for quality.

            Not work hours? Phone off for privacy.

            I have a work phone. It is very often in the "off" mode. It has been that way for ten years.

        • So expect it to go back down with RTO.
        • How to solve all this:

          1. Car accidents from commuting should count against a company's OSHA recordable deaths / injuries. To include chronic factors such as health impacts of stress, extended sitting, and microparticle inhalation. Since driving is one of the most dangerous things modern people do, with millions injured per year, this may involve hazard pay.
          2. All the emissions from commuting should count against the company's own environmental footprint, which would immediately cancel out any LEED or other
        • A single employee working full-time with an hour-long commute to work, will waste an entire 40-hour work per month sitting behind a steering wheel. That amounts to 480 wasted hours a year. Three fucking months of full time employment wasted behind a steering wheel. With an additional $200-300 per month in gas, maintenance costs, and increased insurance rates. That is the initial RTO cost for one employee.

          That is the price to get things done. Funny that the cost for the company is placed straight on the shoulders of the employees. "I need people to work at THIS specific location. Whether or not they already exist at that location is not a cost I am willing to consider. Someone else should pay that cost."

          I know I know. I should be thankful I have a job at all or else I would starve and freeze to death (except I wouldn't. I can live off the land, except I can't, since that land is owned by someone else)

      • by havana9 ( 101033 )
        There are two big cases. If one lives in a fully residential suburban area and buys the food ad a big mall midway between office and home it's a thing. If one lives in a more developed area and has restaurants, grocery stores nearby, it's another thing.
        I am in the latter case: i have a pizza restaurant at 30 meters from my house and a McDonalds at 300 meters, and also a mid-size supermarket, a couple of Chinese restaurants, a bakery and bars. Sometimes, when I WFH, at lunch I go to the pizza restaurant bec
  • sorta (Score:5, Interesting)

    by argStyopa ( 232550 ) on Monday February 17, 2025 @08:21AM (#65172693) Journal

    Well yes, economically blackmailing people into geographically congregating over certain hours and days, and allowing small businesses to form to feed them, sell them gasoline, etc is going to "revitalize" a downtown economically.

    Not sure it's something we should be happy about.

    • Blackmail (Score:2, Funny)

      by JBMcB ( 73720 )

      Well yes, economically blackmailing people into geographically congregating over certain hours and days

      That's funny. I guess I'm economically blackmailing the small grocery store near my house into selling the donuts I like as it's the only thing I buy from there.

      • Re: (Score:3, Interesting)

        by argStyopa ( 232550 )

        When someone makes an obvious, egregiously ludicrous comparison, there are a couple of ways to interpret this:
        1) they're just stupid and either didn't understand your point, are responding entirely emotionally, or genuinely believe something that makes no sense, (all of which are generally pitiable and not worth intellectual response) or
        2) they're saying something they know isn't true as a power move, to make a political point, or for some other undisclosed motivation other than "let's together try to resol

    • Re:sorta (Score:4, Informative)

      by leonbev ( 111395 ) on Monday February 17, 2025 @08:54AM (#65172777) Journal

      I don't think that people being forced to return to a city they don't want to visit is really going to spur much economic revival. I'd imagine that many people will avoid going to the major corporate owned restaurants out of spite, knowing that they probably lobbied Bezos and Jassy to force them to return to the office.

  • Working from home has proven its mettle. Businesses should abandon inefficient downtown office space. It can be repurposed.

  • If traffic is down 74% from pre-pandemic maybe that's because Amazon has gone through multiple layoffs of its tech force, across the country, in the last few years. Same with many of the big-tech firms - Oracle, META, Microsoft, Apple, and Alphabet/Google.

  • Any city wondering how to "revitalize" their downtowns will seemingly do anything whatsoever before they actually hammer down to say "no more" to the NIMBYs, cut through the stupid zoning, height, setback, staircase, SRO and parking rules that have contributed to the housing issues in the first place.

    A lot of people actually enjoy living in the city but it's become too expensive and too risky for many, that's the core issue. No company forcing workers in can really solve that.

    It's doubly funny when we talk

    • The problem which all urban centers have is that past a certain tipping point, revitalization becomes impossible. Most cities are funded through property tax revenues, which adversely affects their policy choices - if they allow unlimited growth, the supply of housing will increase, but the value of properties will fall. Consequently, the publicly funded services - police, infrastructure, schools - will likewise become hamstrung by the falling tax revenues, which will further reduce property values. If

      • The problem which all urban centers have is that past a certain tipping point, revitalization becomes impossible

        This isn't really true, this is a policy choice, everything in your post is more than likely somewhat correct but these are not immutable laws of nature, these are choices we make either by government or community. Sometimes what is needed is drasitc, take Detroit for example which has been through it's own revitlization but it required condensing population centers closer to the center of town, reincorprating outer "cities" into the greater metro area, bulldozing dilapidated and abandoned properties etc.

        curtails new building permits to the extent that rent rises faster than inflation, the city becomes a magnet for wealthy investors -

        I

    • We live 5 minutes from downtown Pittsburgh.

      Only thing keeping us in the city is kid's school. If we moved out of the city, we would have a longer commute to drop off and pick up. Fuck that.

      Quality private schools further from the city are a lot more expensive, if they exist at all.

      And no, I don't want to send my kid to a government school.

    • by PPH ( 736903 )

      I live near a suburb "bedroom community" of Seattle. One of the primary attractions of the town center was a nice gardening store/nursery with a restaurant and coffee shop. Sort of the center of town park. Some time ago, I overheard a guy, new to town,asking where that fabulous garden store was that he had heard so much about.

      "The bulldozed it to build the commie block apartment building you live in."

      Seattle used to be "cool". With all the waterfront businesses, fishing boats, etc. But all that has been r

  • I live 30 miles North of Seattle. The problem is Washington State prioritizes DEI and criminals over productive citizenry. Funding DEI programs and homeless initiatives drains public coffers forcing budget cuts to programs like infrastructure and safety. Seatle PD being forced to live through several DEI police chiefs and lacking support from City council lose more officers they can hire. Here’s a documentary made by a local news channel a few years ago showing the problems. https://www.youtube.com [youtube.com]
    • Drug addicts and homeless people are symptoms of a larger problem. Locking them up does nothing to help or cure them. The problem is there is no easy answer or solution.

      • Re: (Score:3, Insightful)

        by PPH ( 736903 )

        Locking them up does nothing to help or cure them.

        Don't care. At least they'll be of the streets.

  • Having a city's commerce depend on the ebb and flow of telework is asking for trouble. During boom years hybrid work will be a common perk, shrinking shops who depend on biz traffic, and then the reverse during bust years.

  • This is just going to cause a talent exodus at Amazon, and long term damage the company. It's already known as a difficult place to work. Poor WLB, none of the typical FAANG office goodies, mediocre pay. Throw this on top and they'll be stuck with second tier talent.
  • And what about levels of congestion on the roads and public transport?

  • Anything but give in to these slavish demands from the technofeudal overlords.

    It reminds me how poor Chinese workers are being given arbitrary calisthenics "tests" to get a job now.

    The struggle against the bosses is global and eternal, and workers are losing badly right now.

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