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JPMorgan Chase Disables Employee Comments After Return-to-Office Backlash (msn.com) 43

"JPMorgan Chase shut down comments on an internal webpage announcing the bank's return-to-office policy," reports the Wall Street Journal, "after dozens of them criticized the move and at least one suggested that affected employees should unionize, according to people familiar with the matter." The bank's senior executives announced in an internal memo Friday that JPMorgan Chase would require all of its roughly 300,000 employees to work full time from the office starting in March, with only a limited number of exceptions. More than half of the bank's full-time workers, including senior managers and those with client-facing roles such as branch workers, have already been working full time from offices. The move primarily impacts back-office roles such as call-center workers who had still been able to work remotely two days a week...

Many employees shared concerns such as increased commuting costs, child-care challenges and the impact on work-life balance. One person suggested that they should consider unionizing to fight for a hybrid-work schedule, the people familiar with the matter said. Soon after, the bank disabled comments on the article...

The bank's executives said when announcing the move that affected employees would receive a 30-day notice before they are expected to return to the office full time. They also said there will be a limited number of teams that can work remotely or on a hybrid basis if their "work can be easily and clearly measured."

The bank's executives said yesterday a limited number of teams can still work remotely (full or part-time) — but only if their work "can be easily and clearly measured," according to the article. But they also announced how they'd implement the new policy.

Affected employees will receive a 30-day notice before being expected to return to the office full time.

Thanks to long-time Slashdot reader AsylumWraith for sharing the news.

JPMorgan Chase Disables Employee Comments After Return-to-Office Backlash

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  • Leave (Score:4, Insightful)

    by gweihir ( 88907 ) on Saturday January 11, 2025 @10:35PM (#65082043)

    You are not respected, they are even willing to sacrifice productivity and accept higher cost to be able to treat you badly.

  • Like their employees won't find a way to move the thread over onto X, Facebook, a subreddit, etc. And anonymously as well. The smart managers will leave the in-house feedback system in place. And even learn from it to address widespread employee concerns.

    • Who cares? They can talk all they want - finance professional will never unionize, period. It simply won't happen - the company is simply choosing to not facilitate the whining on corporate servers. You want to go and complain about how your 6-figure salary doesn't cover commuting and childcare costs on public social media, go for it - you only hurt yourself/your reputation.

  • Why would they only measure the performance of people working from home?

    • by gweihir ( 88907 )

      Simple: Otherwise their blatant lies about "better productivity" in the office would become obvious. And they know they are lying.

  • by jlseagull ( 106472 ) on Saturday January 11, 2025 @11:18PM (#65082095) Homepage

    "They also said there will be a limited number of teams that can work remotely or on a hybrid basis if their "work can be easily and clearly measured.""

    This is actually a horrifying admission that JPM cannot measure the work of virtually all their employees.

    OKRs aren't hard, people.

    I run a remote team of 122. Work from the moon, I don't care. We pay $400k-$500k TC and one of our employees lives on the beach in Portugal with a house they bought for $40k.

    But the flipside of OKR management not being political is that it's pitiless. Miss an OKR and you're fired.

    I would be using this opportunity to try and poach JPM people, but I don't interview them anymore as none of them can pass our tech interviews.

    • This is actually a horrifying admission that JPM cannot measure the work of virtually all their employees.

      I have no idea about banking, but in engineering you normally cannot.

      • You just have you hire managers that understand the roles they manage. Development managers should have a good idea how long things should take, what the pitfalls are likely to be, and who to pair up when needed to get things back on track. In ops, they need to understand incident response, on-call stress, triage, and operational vs project workflows. I imagine that physical engineering is similar in that they should understand enough to spot check the work, and know when someone is bullshitting a timeline.
        • by gweihir ( 88907 )

          The problem is that getting competent technical managers is even harder than getting competent engineers. And that is already very hard.

      • by gweihir ( 88907 )

        You really cannot. But you can sort-of classify people into "direly needed", "really needed", "meh", "easy to replace", "should be fired" and you need to do that with a strategic view and it needs to be done by other smart people.

    • I don't think a global company can be successful without having remote teams that are managed effectively (or at least satisfactorily).

      My company is data driven. Every objective has a KPI attached to it, so that we can quantify the results. A general philosophy of OKR starts at the highest level business objectives and goes down to the individual performance evaluations. Not surprising for a company doing metrics-driven decision making.
      That said, I don't think we're pitiless (maybe it seems so from my descr

    • by rta ( 559125 )

      I'm curious what field you're in.

      In startups i've found OKRs to be pretty hit and miss. Like you can set an intention of what you're going to do, but whether it works out or not is determined more by circumstance than anyone's effort.

      Like if a big contract shows up you change the roadmap to accommodate. Or you get to some part of the project and it takes 3 times as long. Or some key person leaves and now a whole branch of a project is basically delayed by 3 months. Or all sorts of things. And i don't s

    • >This is actually a horrifying admission that JPM cannot measure the work of virtually all their employees.

      What is truly odd about this... insane even... is that they can't measure the output so their solution is to be unable to measure it at the office instead of remotely.

      I dunno about you, but if I really want to, I can goof off with my manager watching right over my shoulder, because they don't understand my work at a technical level. What they know is whether or not the client is happy, and the cli

  • at least one suggested that affected employees should unionize

    Right, go watch Norma Rae and then try to draw the parallels between her plight in the clothing industry with your in high-finance at Morgan Stanley. Perhaps take another moment watch the documentary on the Stella Dora bakery workers that struck for a year, then settled, only to see the company sold and the product line moved out of state.

    • Unions seem to be working out great for professional athletes with 7-figure salaries. Why shouldn't bank clerks get in on the action?

      Oh, and you forgot your bold emphasis point.

    • Scaremonger a;ll you want, but it's simple: yyes, a union can, if they are morons, drive a company out of business. But that happens far less often than a non-unionized workforce gets taken advantage of by the company, and a company can easily keep a union out by simply treating peopel so well (including top-level pay) that they never want to unionize.
      So don't bother whining about "unions bad", they are, on balance, a necessary cog in the machine of capitalism.

  • Employees will now be required to make a mandatory expense impacting the environment by consuming fuel on commuting to maintain our property values. We appreciate our employees commitment to taking a salary hit so that the board is not subjected to lower investment yields from unrealized capital gains tax on our real estate assets.

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