Microsoft's Latest Surface Devices Almost As Easy To Fix As They Are To Break (theregister.com) 13
Microsoft has received a thumbs-up from iFixit, with a provisional 8 out of 10 for repairability on its latest Surface Pro and Laptop devices. From a report: Despite some issues with software recovery, the devices have been built for hardware repairability. It is quite the turnaround from the days of the first iteration of the Surface Laptop, in which the iFixit team was forced to use a scalpel to get into the device. "This is definitely not going back together without a roll of duct tape," the team observed during the 2017 teardown. In comparison, the team described Microsoft's latest laptop as "an astonishingly repair friendly device."
Where once there might have been glue or fragile clips, there are now screws and even QR codes linking to the service manuals (made available on release day, according to iFixit). Stripping the device is a breeze, assuming the correct tools are used. Microsoft has helpfully provided "Wayfinders" to indicate the type and quantity of screws being used to secure components, meaning that a repairer could even do without the online guides when pulling the hardware apart.
Where once there might have been glue or fragile clips, there are now screws and even QR codes linking to the service manuals (made available on release day, according to iFixit). Stripping the device is a breeze, assuming the correct tools are used. Microsoft has helpfully provided "Wayfinders" to indicate the type and quantity of screws being used to secure components, meaning that a repairer could even do without the online guides when pulling the hardware apart.
bout time... (Score:3)
I had a company issued Surface Book 2 a few years ago that crapped out shortly after it was issued to me. The verdict was to toss it and MSFT sent a new one. Glad to see some progress being made.
Re: (Score:2)
I had a company issued Surface Book 2 a few years ago that crapped out shortly after it was issued to me. The verdict was to toss it and MSFT sent a new one. Glad to see some progress being made.
As I understand it ... the repair policies at Apple probably say "just throw it out & buy a new one" since you are unlikely to find "certified Apple" repair parts much cheeper than a new Apple whatever once you factor in the skilled labor required to fix it.
Correct link to article (Score:4, Informative)
Re:Correct link to article (Score:5, Informative)
The users are thrilled (Score:2)
Both of them.
Re: (Score:3)
So they went the Framework way? (Score:3)
One wonders how responsibility Framework can claim for this.
Re: (Score:2)
No one wonders this. The answer is zero. Framework is virtually a non-existent player in this market, a curious niche products for a few geeks on Slashdot. The people who can claim responsibility are the people at iFixIt, the vocal activist such as Louis Rossmann and the many independent repair shops that have been very vocal both in public and at senate hearings. And most importantly, it was probably the lawyers who were advising the higher ups to play nice if they want to stop the wave of new regulations
Mr. Speed, "Pinhead in Print" (Score:2)
So the whole article is basically a "good job, Microsoft" post. With, of course, the exception of the title that alludes to the Surface being easy to break. There's no reference to this point in the article itself, and no external links supporting it... it's just a stupid, backhanded way to subtract the compliment.
Based on this article I can infer two things. Microsoft has done something good for device reparability, and Richard Speed is a bit of a jackass.
Thanks, MS (Score:2)
Re: (Score:2)
"Non sequitur" - Learn to avoid it. If you really need a virtual pat on the back, though, here you go.
*pat* *pat* *pat* - "Good job for saying what you think people will reward you for saying."