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Commercial Bank of Ethiopia Names and Shames Customers Over Bank Glitch Money (bbc.com) 26

An Ethiopian bank has put up posters shaming customers it says have not returned money they gained during a technical glitch. From a report: Notices bearing their names and photos could be seen outside branches of the Commercial Bank of Ethiopia (CBE) on Friday. The bank says it has recovered almost three-quarters of the $14m it lost, its head said last week. He warned that those keeping money that is not theirs will be prosecuted. Last month, an hours-long glitch allowed customers at the CBE, Ethiopia's largest commercial bank, to withdraw or transfer more than they had in their accounts.
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Commercial Bank of Ethiopia Names and Shames Customers Over Bank Glitch Money

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  • by TwistedGreen ( 80055 ) on Friday April 05, 2024 @12:05PM (#64372774)

    I wonder how many people who exploited this glitch spent that money already? Will they end up in Ethopian prison? Doesn't the bank have insurance to cover these kinds of screwups anyways?

    • I wonder how many people who exploited this glitch spent that money already? Will they end up in Ethopian prison? Doesn't the bank have insurance to cover these kinds of screwups anyways?

      Quite possibly, depends on what the punishment is for financial fraud. But it sounds like you're taking the side of the people who purposefully took what isn't theirs. There no such thing as a free lunch. A bank that has a run on it results in a bank that may shut down screwing the general public who used the bank. A bank that covers losses via insurance results in insurance premiums going up (insurance companies aren't charities) screwing the general public. A bank that is backed by government protections

  • by kiviQr ( 3443687 ) on Friday April 05, 2024 @04:07PM (#64373472)
    I bet you will get reply "Sorry, but we can't fix it, good luck".
    • I bet you will get reply "Sorry, but we can't fix it, good luck".

      Was it the bank's mistake? It's theirs to fix. Was it your mistake? It's yours to fix. Just like the bank needs to follow a legal process to recover customer's money that isn't returned voluntarily, so do you.

      Don't pretend this is some weird one sided unfair system.

      • Parent comment's point is that if the bank fucked up and it wasn't their money being lost and misplaced they wouldn't give a shit. "Oops, we transferred your rent to the wrong account, oh well that's a YOU problem." vs "Oops, we screwed up and you got a ton of free money from US so now it's your problem and we're going to take action about it".

        By far not exclusive to Ethiopia. Banks give zero fucks about their customers and their finances until it messes with their own money.
  • If a jewelry case in a store broke open, shoppers could easily just reach in and grab whatever they wanted. Would they have the right to keep it? No, not at all. That would be theft.

    The bank's software was broken. Users of the ATMs could easily just grab whatever money they wanted. It's no more right for them to keep it, than the jewelry from the broken jewelry store display.

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