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Amazon Warns Employees Who Don't Go to the Office Enough (cnn.com) 144

Amazon has sent emails "to those it believes are not complying with its return-to-office policies," reports CNN: The message highlights Amazon's determination to enforce its rules amid an employee backlash to the policy, which requires workers to report to an office at least three days a week, and in the face of a broader push by companies to scale back on remote work.

Screenshots of the email circulating on social media show that Amazon told some employees they were "not currently meeting our expectation of joining your colleagues in the office at least three days a week, even though your assigned building is ready... We expect you to start coming into the office three or more days a week now," the email continued.

It added that since the policy went into effect in May, many Amazon employees have complied, "and you can feel the surge in energy and collaboration happening among Amazonians and across teams."

Amazon told employees that the email "was sent to employees who have badged in fewer than 3 days a week for 5 or more of the past 8 weeks, have not badged in 3 days a week for 3 or more of the past 4 weeks, and their building has been ready for 8 weeks or more."

CNN adds that a followup email "acknowledged that some may have received the notice in error and urged those individuals to contact their managers to correct the mistake."
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Amazon Warns Employees Who Don't Go to the Office Enough

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  • by iAmWaySmarterThanYou ( 10095012 ) on Saturday August 12, 2023 @09:39AM (#63762004)

    I used to work with a guy who was Amazon HR for many years.

    He said the average Amazon employee lasts 11 months.
    He also said he kept a box of Kleenex on his desk at all times for employees who came in to talk with him about whatever their issues were.

    If a bunch of those stay at home folks leave it would just be business as usual for Amazon.

    • I've known perhaps a dozen people who have spent time there and ran screaming. It's a pretty awful place to work no matter who you are and what you will do.

      Unless you enjoy playing high-stakes politics, then apparently it's "fun".

      • I've known 3. 1 engineer friend got fired around 6 months. The HR guy I mentioned who must've fit right in because he was a real pos. And a friend who is now in management running an internally facing development team has just hit his 1 year mark. The engineer was totally non political and therefore doomed. To this day he doesn't understand what went wrong. The HR guy was super political and there for many years. The last guy remains to be seen how it works out for him. He joined while Covid weirdne

  • ...but why? (Score:5, Insightful)

    by GeekWithAKnife ( 2717871 ) on Saturday August 12, 2023 @09:42AM (#63762008)
    Other than BS are there any concrete reasons for employees to waste more time and money commuting if they can do the work remotely?
    • Re:...but why? (Score:5, Insightful)

      by Hans Lehmann ( 571625 ) on Saturday August 12, 2023 @09:48AM (#63762022)
      Real estate investments. Corporations invest huge amount of money in office real estate, and the share holders insist on a return on investment so those cubicle farms need to be kept full. As far as the CEO is concerned, that's "concrete" and little else matters.
    • Re:...but why? (Score:4, Insightful)

      by real_nickname ( 6922224 ) on Saturday August 12, 2023 @09:51AM (#63762034)
      "the surge in energy and collaboration". I don't know may be they really have metrics showing more productivity. Personally, I know I have more productivity at home and 0 impact on the team at the office but it's my personal experience.
      • "the surge in energy and collaboration". I don't know may be they really have metrics showing more productivity. Personally, I know I have more productivity at home and 0 impact on the team at the office but it's my personal experience.

        Sure - and it depends on what you are doing.

        Just about half my work is done from home. It involves a lot of calculations and assignments. That could be done on site, but it's more efficiently done without the constant interruptions on site.

        The other part has to be done on site. A lot of people to assign and control.

        But to no surprise, the on site work is much more important. Aside from the activity I'm controlling, the interactions with other people is critical. Networking is important. Group bondi

    • Re:...but why? (Score:4, Insightful)

      by Brain-Fu ( 1274756 ) on Saturday August 12, 2023 @10:02AM (#63762058) Homepage Journal

      The reasons are as follows:

      1. The property value of the offices has dropped significantly. That's lost net asset value. Employers want that back up. That means everyone must go to the office. It creates a very natural unspoken conspiracy among them: they are all in this same boat and they all know it, and they all know they all need everyone back at the office to fix it, so they are all on board without having to overtly scheme with each other.

      2. Most employers believe that people are more productive from the office. The existing evidence doesn't matter. AT ALL. They have always trusted their gut more than evidence, and now is no exception. They want you in the office because they believe they get more out of you, and they will never relent on this belief.

      3. Most employers are extroverts, as are most of their hired managers, and they like socially interacting with everybody at the office. It is something they look forward to about their job. They have a very hard time understanding why or how much others might dislike this. They convince themselves that they are doing you a favor, helping you to come out of your shell and be a better and happier person, by forcing you to come to the office. They are old and set in their ways, and this mental filter is so deeply entrenched in their world view that they simply cannot grasp that many people are wired differently.

      If we want to keep the privilege of working from home, we are going to have to fight for it. Eternal Vigilance, or we are going to be forced back into the office one by one. The employers of the world are already united against us on this front, uniting and resisting together is the only way we can keep this option.

      #resist

      • by mysidia ( 191772 )

        Most employers are extroverts, as are most of their hired managers, and they like socially interacting with everybody at the office. It is something they look forward to

        Managers should stop trying to force their socializing into unrelated activities as it detracts from work objectives - time spent chitchatting about employees' personal lives, etc, is time that work is not getting done, either. Better to just schedule a weekly social gathering (Also known as a "weekly Meeting") Per building for the worker

        • Re:...but why? (Score:5, Insightful)

          by Brain-Fu ( 1274756 ) on Saturday August 12, 2023 @12:01PM (#63762280) Homepage Journal

          None of those arguments matter. Their truth-value is completely irrelevant. What matters is the gut-feel of executives.

          You will never convince an executive that allowing permanent work-from-home is a good idea with these arguments. Well, not most executives anyway. There are some people who get it, and they are winning in the talent bidding war right now. But for most of them, the only language they will understand (in this domain) is force.

          The time for convincing is done. If you want to work from home, simply insist on it. If you don't get it, job-hop. THAT is a language that everyone can understand.

          • None of those arguments matter. Their truth-value is completely irrelevant. What matters is the gut-feel of executives.

            You will never convince an executive that allowing permanent work-from-home is a good idea with these arguments. Well, not most executives anyway. There are some people who get it, and they are winning in the talent bidding war right now. But for most of them, the only language they will understand (in this domain) is force.

            The time for convincing is done. If you want to work from home, simply insist on it. If you don't get it, job-hop. THAT is a language that everyone can understand.

            What is your standard employee? Seems a lot of Slashdotters believe there are only executives and programmers, no dana, only zuul.

            Otherwise, your argument makes no sense. Anyhow, how about those citations how the very best programmers only work from home. Hell, if I was a poor programmer, I'd agitate like hell to never be present anywhere but home.

        • Most employers are extroverts, as are most of their hired managers, and they like socially interacting with everybody at the office. It is something they look forward to

          Managers should stop trying to force their socializing into unrelated activities as it detracts from work objectives - time spent chitchatting about employees' personal lives, etc, is time that work is not getting done, either.

          That's not even wrong. Having your employees know you have an interest in tham as a person, not just a productivity tool that you otherwise don't care if they live or die, is one of the ways to get more productivity.

          It is nothing short of breathtaking your misanthropy and lack of understanding of humans.

          The guy who brings in a box of donuts, the lady who brings in crack bacon. They say hello and chat for a bit. My own bit is treating the worker bees like humans. I check the various people I'm directin

          • My own bit is treating the worker bees like humans.

            That's all I need to know about your rant. It's not that we're "misanthropic," it's that we're smart enough to detect your fake bonhomie for what it is; a cynical approach to squeezing more work out of us.

            Genuine camaraderie is organic. The fake friendliness you and your ilk have learned in some management class is a waste of our time, and does nothing for morale.

      • 3. Most employers are extroverts, as are most of their hired managers, and they like socially interacting with everybody at the office. It is something they look forward to about their job. They have a very hard time understanding why or how much others might dislike this. They convince themselves that they are doing you a favor, helping you to come out of your shell and be a better and happier person, by forcing you to come to the office. They are old and set in their ways, and this mental filter is so deeply entrenched in their world view that they simply cannot grasp that many people are wired differently.

        Eh, I can assure you that this mindset is also very alive and well in the young and hip. Especially "creative" types.

        But yeah, age aside, you are quite right; in general, you don't get into management by being an introvert. You, the manager, are a "people person", and it's hard to intuitively grasp how others are not (in the same way as you).

    • Re:...but why? (Score:5, Interesting)

      by dcooper_db9 ( 1044858 ) on Saturday August 12, 2023 @10:16AM (#63762092)
      At one point I wrote complex code that checked the results of chemical tests for compliance with specifications. Nobody else understood my work and that made it hard for managers to evaluate my performance. When I was in the office my superiors could see that I was in meetings or working at my desk, and they knew that my light was on long after my coworkers went home. I learned quickly that when I worked from home I got a lot more questions about my productivity.
      • Managers don't like it when only one engineer understands something. It's actually bad for you too, since it makes it impossible to promote you out of that role.
        • Re: ...but why? (Score:4, Insightful)

          by iAmWaySmarterThanYou ( 10095012 ) on Saturday August 12, 2023 @11:39AM (#63762240)

          It's generally bad for everyone.

          Some staff seem to think they are magically immune if they're the only one with special knowledge. Not so. The company will work around it or figure it out if you're gone.

          It is bad for the company for obvious reasons as well; having only one person who knows a critical function is just dumb and the fault of management.

          If you find yourself in that position, train someone else. Management will feel better, there will be your junior assistant to tell management how great you are at review time and no one will feel the need to rewrite or work around your entire reason for having a job. Win for everyone.

          • This wasn't a situation where I had the option of training someone else, or any influence over such decisions. Money flowed like water but power and ego drove decisions. In fact, I did end up leaving due to illness and it had serious consequences. The best I could do was to leave behind solid, well documented code.
            • Sorry you had to take time for such a serious illness. I have too, it's horrible.

              I've also been "the guy" before for some critical code bit. I tried very hard before I left to get someone, anyone, to sit down with me so I could explain it. Fail. On my last day vendor calls me which I redirected to my about to be former boss to tell us something we were doing was fucking up their infrastructure and was going to cause total collapse.

              I tried to help manager guy out but he totally ghosted me and had my repl

            • In fact, I did end up leaving due to illness and it had serious consequences.

              I wouldn't be surprised if the two are related: stress weakens your immune system. I quit my last job after it got too stressful and unpleasant over a prolonged period. I got sick right after leaving. Moderately serious depending on how you count these things.

          • by sfcat ( 872532 )

            The company will work around it or figure it out if you're gone.

            Famous last words that have ended more businesses than any other single reason.

    • Re:...but why? (Score:5, Insightful)

      by OpenSourced ( 323149 ) on Saturday August 12, 2023 @10:47AM (#63762132) Journal

      You know, I think the main reason is a psychological one. You (the CEO, the manager, the owner) like to feel like an important man (or woman), and that's easier if you can go outside your office and look at thousands of laboring minions. Also important is the ability to storm out to some department and dress down the department's head in front of all their subordinates. It's just not the same feeling to make a videocall, and it would be certainly strange to invite all the subordinates to that call.

      Very likely there are some functions that will be better served in psysically connected teams, like training, some creative task, whatever. But I don't see any kind of analysis of that, just an "everybody must come back" mantra, with vague slogans as motive. I really think that the managers have been feeling empty since covid, and want their support toys back, bad.

      • I erased my original reply. Going with this instead:

        I honestly feel bad for you that your career has apparently been dominated by psychotic management.

        I've worked for some really truly horribly shitty sub-human people but I didn't come away thinking all management was like that.

        If your current management is like that perhaps you should seriously consider a new job and take a role based on how sane the management seems instead of the salary level. Shittier places tend to pay better. Because they have to.

        T

        • by sfcat ( 872532 )
          There is literally a stat for this called head count. Executives will actually put it in their CV. Stop playing dumb.
          • "I managed an office of 100 or 300 or 20."

            [ ] I manage an office whether they are there or not.
            [ ] Yeah I can't say that anymore.

            I know which one is the more likely candidate. Anyways, go easy on the guy, he might be Peter or nepo or "next-in-line" or "none-better" but he's learning, his comment went from +3 to buried by lessons in reality. He should definitely start a club, get people to join right in. Might scratch that "people" itch that I personally prefer to be a little more transactional and al
    • There are lots of things that seem to work better in person. Brainstorming sessions in front of a white board seem a lot more efficient than trying to do it over a video link.

      For general coding work, work from home is fine. Management is easy because its easy to evaluate an employee's work. For cutting edge R&D the situation is different, you need a lot more discussions and evaluating an employee's performance is more difficult: "Have you completed the warp drive yet"? "Nope, still working on i
    • by sjames ( 1099 )

      You must mortify the flesh through self flagellation if you are to be purged of your sins..

      Or something like that.

    • by Scoth ( 879800 )

      Along with everything else already said, a lot of tech companies make their office culture, perks, swag, and the like a bit part of the reason to work there. I've worked for a couple smaller tech companies with a lot of the stereotypical things like video games, pool tables, free beer on tap, free sodas and snacks, catered lunches every day, etc etc and a lot of people were drawn to working for the company specifically because of perks like that.

      Without that, a lot of companies lose their differentiator tha

  • I have a very short daily commute, but many tech workers spend several hours as part of their daily commute. Anyone who found themselves having an extra two (or more) hours per day not having to be stuck in traffic is t going to give those up. If having employees in the office is worth that much more to a company, then pay for it.

    I don't know what working conditions are like at Amazon's offices these days but if it's got any kind of open office plan (or similar modern form of torture) then I'm even less
    • (snip)then pay for it. (snip) If treating employees like cattle is worth more to a company, then pay up.

      I don't disagree with your sentiment, but two things: (1) not everyone works "extra" because they don't commute to work, but that is a kind idea - I happen to work during my brief commute because phone calls are easily done at that time, and (2) how does a giant corporation determine how to pay you for your commute? The irony is that a shorter commute will result in less pay but a higher rent/mortgage. Choices that employees make, like where to live, should have little to do with compensation decisions tha

      • I can't imagine having a productive conversation while commuting. Any conversation I could have during a commute is probably a waste of two people's time. Never mind an increase in the risk of a traffic accident. Of course I'm assuming you're driving. I'd consider having a call on a bus, subway, train, etc. as extremely rude.

        There's also obviously no reason why a company should pay for anyone's commute, but paying higher wages to allow employees to live closer to where they work would increase willingnes
      • by mysidia ( 191772 )

        Choices that employees make, like where to live, should have little to do with compensation decisions that should be negotiated before being hired

        Ideally they should not. Employers should be paying for employees' results Not for employees' effort - If the output of my work earns you $1 Million or makes you spend $1 Million less than you would have without me, then where I live exactly, or How many hours per week I am actually working should be none of your business.

        In reality... the problem is Employ

        • Choices that employees make, like where to live, should have little to do with compensation decisions that should be negotiated before being hired

          Ideally they should not. Employers should be paying for employees' results Not for employees' effort - If the output of my work earns you $1 Million or makes you spend $1 Million less than you would have without me, then where I live exactly, or How many hours per week I am actually working should be none of your business.

          Ironically, the government forces me to make my employees' work hours my business, especially if they are non-exempt. I trust that you've write your congresscritters to get these pesky labor laws changed.

          In reality... the problem is Employers are exploitative and wish to minimize the amount paid per employee, no matter how valuable the employee's work is to them. Consequently from what I see companies have a deliberate strategy to pay people less in lower Cost of Living areas, and they'll even pay more for the exact same work and job, whether remote or not - just bc the employee lives in an area where Rent and food, groceries, etc, have higher costs.

          Exploitative... Perhaps by some, but if you're really a $million difference-maker, you could work for yourself and cut out the employer so that the hours worked all remains solely your business. And, since you won't have an exploitative employer to take any risks and pay any of the costs they cover on your

    • by mysidia ( 191772 )

      If having employees in the office is worth that much more to a company, then pay for it.

      The companies/employers believe they are already fully paying employees not only for that, But they actually paid people extra to come to the office for a couple years when they couldn't due to temporary closures at no fault of the employee (this is a benefit the employees were not owed - pay rates could have been adjusted down in conjunction with the move to remote work, but most choose not too due to it being tempor

      • Some employers made it so that employees had two options: return to the office, or stay remote but with a 20% pay cut for remote work.

        I was already retired when the pandemic swept through, but if I'd still been working and offered that, I'd consider it a fair deal. That's because I lived and worked in Los Angeles, and I'd consider that extra 20% to be compensation for the time and expenses of the daily commute.
    • They are. That's what a job is. They're offering to pay you you to be there. You can mentally choose to unbundle it yourself and spread your salary across a number of hours that includes your travel, and decide if the rate on offer is good enough. But if somebody demanded I pay them travel time, I'd laugh them out of the building unless it was a situation where I was specifically trying to recruit them. It would never be policy.

      But be careful demanding "to the minute" accuracy in your pay. You might get it.

  • "We didn't notice any productivity issues or you'd have been hearing about that... we just want you in the office because we're morons stuck on the idea of making the lower ranks commute even as we let management work from wherever the hell they want to".

    • by MrKevvy ( 85565 )

      "We management already own paid-off homes in this vastly overvalued city, so we don't care if you're unnecessarily stuck wasting well over half your income for a one-bedroom dump to be within commuting distance, instead of investing in an owned home somewhere distant but affordable."

  • Likely the surge of recruiters calling to offer a way out of the Amazon office hellscape.
  • by dskoll ( 99328 ) on Saturday August 12, 2023 @09:55AM (#63762042) Homepage

    "The beatings will continue until morale improves."

    • "The beatings will continue until morale improves."

      Indeed, isn't it odd that an employee would keep working somewhere that they hate... perhaps they hate themselves too much to notice the beatings?

  • They're feigning strength to cover for obvious signs of weakness. The truth is that most larger businesses need their best team members in the office at least 2 days per week to help carry everyone else, which means people who feel they have any real worth should move on and let management pick up the pieces. Employers like these have no loyalty to their employees, so their employees should now return the favour.
    • Employers like these have no loyalty to their employees, so their employees should now return the favour.

      Isn't that taking it a bit far? Loyalty is a two-way street... some don't want to come into the office at all while the office wants you to come in less than they used to.

      You're spot on, employees are welcome to move on - and the good ones may have no trouble finding the WFH job of their dreams.

      • I've NEVER seen corporate loyalty beyond the scale of small business, and even then you'll find you're definitely 2nd class if there's family involved.

        Give what you get, no more. If you give your loyalty to a company and expect to be rewarded instead of simply used, you're exactly the fool they think you are.

        I'm not saying, 'screw the corporations', but you've made a deal - you work in return for money. When you start talking about intangibles like 'loyalty' that cannot be trusted until after the fact? Y

        • Suit yourself. I promote those who go "over an above" because I know who the motivated ones are. I do this because that is how it worked for me. Anecdotal, sure.. and I don't work for corps the size of Amazon... but then again, nobody _has_ to work for Amazon.

    • There is truth in that; management often wants to believe the company is effective because of its processes rather than exceptional individuals. The reason is that (identifying and) recruiting exceptional people is hard. The math on how that pans out over time is hard.

      I know at least two engineers that would have washed out if they were not given continuous direct and personal mentoring and training, rather than becoming the exceptional employees they are today. I know an equal number that always would have

  • There's always a shortage of Linux people, good luck with that.

    I'm casually looking for a new job at the moment. Got approached by an amazon recruiter recently, declined them because of that no 100% remote working.

    I've made it a point that if the recruiter doesn't offer remote work only then I decline to even interview with them.

    The market favours us, why the feck should we accept the misery of travelling and all the times and costs that incurs?

  • Dell has also asked employees to come back three days a week, but at least they're not checking badge data or anything like that. Some managers are pushing it, some aren't. If you're more than an hour away from the office, you're exempt.

    Among the list of reasons, the one best one I've heard is that newer hires need the interaction to develop the relationships that pre-COVID hires already have. My team has several members in our India office, and I'll admit that I don't really know them, so there's certai

  • At least 3 days a week, eh?

    So, instead of pulling the entire justification to sustain an overpriced corporate building out of some overpriced middle-earth cube farmers ass, you're going to instead half-ass the justification for keeping that overpriced building and all related expenses on the books?

    Wonder how long it will take for executives to realize their bonus could be considerably larger without that half-assed business expense....

  • Amazon risks losing some people that they'd rather keep, but might get to cut some folks they consider neutral or negative. The workers risk losing their job, but might get their way (if they are in the "rather keep" bucket) or they might get a better job elsewhere. Both sides are weighing their options and throwing the dice.

    Amazon does not owe the workers this new paradigm. The job terms on offer are not new. I don't see the desire to reinstate the pre-pandemic work world as unreasonable. It's out of step

  • Surely if an individuals performance working from home is exemplary - that they are achieving goals or over achieving - why would you force them into the office?

    There's two reasons why performance may be subpar:

    1. Management sucks
    2. Management hired the wrong people

    No amount of working from the office is going to change those facts.

    Also, if you have force people back to the office, surely that means the environment there sucks?
    Yes, you can blame a good portion of reluctance to go to the office on commute ti

    • There's a few bogus reasons that working from the office is better.

      One of the bigger ones is along the lines of "chance meetings" or "watercooler moments", where you interact with someone outside your team and end up having some sort of eureka moment, some sort of epiphany - you've networked and come up with an incredible idea!

      Spare me that kind of horseshit.

      Text or video chat is infinitely better for that kind of discovery.
      You have your computer right at your fingertips and have a record of the conversatio

  • "and you can feel the surge in energy and collaboration happening among Amazonians and across teams." is corporate speak that's enough to make any human being shudder.
    • If it's like other companies that re forcing RTO, people are showing up, eating lunch and leaving. The cafeteria is feeling the "surge", nobody wants to be there and managers don't give two shits as long as you get your work done. It's a stupid system.

  • The organization I work for has announced 3 day a week minimum policy as well. And yes, they've moved from carrots, which people ignored, to penalties. Sadly the one day week in office wasn't complied with either.
    I assume it is a strategy to reduce staffing.

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