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AI IT

ChatGPT is Powered by $15-an-Hour Contractors (nbcnews.com) 96

An anonymous reader shared this report from NBC News: Alexej Savreux, a 34-year-old in Kansas City, says he's done all kinds of work over the years. He's made fast-food sandwiches. He's been a custodian and a junk-hauler. And he's done technical sound work for live theater.

These days, though, his work is less hands-on: He's an artificial intelligence trainer.

Savreux is part of a hidden army of contract workers who have been doing the behind-the-scenes labor of teaching AI systems how to analyze data so they can generate the kinds of text and images that have wowed the people using newly popular products like ChatGPT. To improve the accuracy of AI, he has labeled photos and made predictions about what text the apps should generate next.

The pay: $15 an hour and up, with no benefits... He credits the AI gig work — along with a previous job at the sandwich chain Jimmy John's — with helping to pull him out of homelessness.

"Their feedback fills an urgent and endless need for the company and its AI competitors: providing streams of sentences, labels and other information that serve as training data," the article explains: "A lot of the discourse around AI is very congratulatory," said Sonam Jindal, the program lead for AI, labor and the economy at the Partnership on AI, a nonprofit based in San Francisco that promotes research and education around artificial intelligence. "But we're missing a big part of the story: that this is still hugely reliant on a large human workforce," she said...

A spike in demand has arrived, and some AI contract workers are asking for more. In Nairobi, Kenya, more than 150 people who've worked on AI for Facebook, TikTok and ChatGPT voted Monday to form a union, citing low pay and the mental toll of the work, Time magazine reported... Time magazine reported in January that OpenAI relied on low-wage Kenyan laborers to label text that included hate speech or sexually abusive language so that its apps could do better at recognizing toxic content on their own. OpenAI has hired about 1,000 remote contractors in places such as Eastern Europe and Latin America to label data or train company software on computer engineering tasks, the online news outlet Semafor reported in January...

A spokesperson for OpenAI said no one was available to answer questions about its use of AI contractors.

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ChatGPT is Powered by $15-an-Hour Contractors

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  • I figured they'd be paid 12 bucks an hour like the guys Twitter used to pay to go around looking for child porn until they got fired.
    • Interesting. I, too, have a job where I do things that would get me arrested if I did them in my spare time...

  • Lucky him (Score:5, Informative)

    by Rosco P. Coltrane ( 209368 ) on Sunday May 07, 2023 @11:48AM (#63504155)

    he has labeled photos

    Wow, he's paid to do that! The rest of us have been tagging fire hydrants and traffic lights in Google's insufferable Recaptchas every 2 minutes for the privilege of being allowed to view a fucking web page for free for years...

    • What's more, labeling photos does not mean it is "powered by". ChatGPT is powered by hundreds of millions of dollars of GPU processors connected to hundreds of millions of dollars of servers networked by hundreds of millions of dollars of networking infrastructure with data stored on hundreds of millions of dollars of data storage gear sitting in buildings that have power and cooling infrastructure costing... hundreds of millions of dollars. Stupid fucking headline.

      Why is every headline written by 6 year
      • Why is every headline written by 6 year olds?

        or bots?

        • by Anonymous Coward

          Bots can also be 6 years old.

      • What's more, labeling photos does not mean it is "powered by".

        If the LLM would cease to adequately function without this labeling effort, then "powered by" is appropriate and correct. If the LLM would continue to adequately function without this labeling effort, then "powered by" is incorrect. Given all the money and effort put into labeling, it seems like the LLM would cease to adequately function without it. It would continue to function at its current level, most likely, but it would not be able to grow its database.

        At the very least, this will hopefully drive the

    • Re:Lucky him (Score:5, Insightful)

      by NFN_NLN ( 633283 ) on Sunday May 07, 2023 @01:27PM (#63504415)

      Headline 1 "ChatGPT is coming for minimum wage jobs. News at 11."

      Headline 2 "ChatGPT creates minimum wage jobs doing tasks it couldn't do. News at 11."

      • by gweihir ( 88907 )

        ChatGPT is not coming for minimum wage jobs. It is coming for medium wage jobs.

        • by MrL0G1C ( 867445 )

          300 million jobs at risk according to Goldman Sachs. And given how AI could conceivably speed up design, testing and manufacture, I don't see why we wouldn't have AI driven robots doing many menial tasks like road sweeping and farm labouring within one to two decades or less.

          It seems to me that all of the previous displacements of jobs ended up with people doing white collar work, much of it massively redundant. With AI that won't happen. So many humans seem to have this weird attitude that big bad things c

          • It seems to me that all of the previous displacements of jobs ended up with people doing white collar work, much of it massively redundant.

            They also ended up with people doing blue collar work to serve those white collar workers, the majority of people now work in a service industry. But when those white collar workers are unemployable because AI has made them redundant, there won't be any money in serving them either.

      • by zlives ( 2009072 )

        I for one welcome our AI overlords.
        on a side note the human fodder should start inputting that the minimum wage is 25 dollars just in case any CEO's get smart enough to create a chatGPT account.

  • by 93 Escort Wagon ( 326346 ) on Sunday May 07, 2023 @11:57AM (#63504181)

    I can see why the boss wants him back in the office [slashdot.org] - you're gonna miss out on all sorts of dynamic synergies if you're labeling photos from home!

    • Why the fuck would you want to rent office space for this? If you're worried about people fucking around on the clock, it's not a particular worry for something like this where output is measurable and a small amount of redundancy ensures accuracy.

      What's surprising is that these jobs weren't outsourced to a country where someone would be glad to do it for $1 an hour because that beats anything else they could get.
      • They should pay per thousand photos tagged. Problem solved.
      • If you're worried about people fucking around on the clock, it's time to reevaluate your hiring scheme and whether or not you're suited to be a manager.

        Good managers can see that in the output of their people. Bad managers can't even see it if their people goof off in the office.

        • by Entrope ( 68843 )

          "Good managers can figure out if people are fooling around while on the clock" is probably not the proof of your first paragraph that you thought it was.

  • Doesn't seem like much in the way of intelligence. But hey seems to be working for the c-suite, media and elites.
  • by devloop ( 983641 ) on Sunday May 07, 2023 @12:06PM (#63504203)
    You gotta break a few eggs to make a social justice omelette. Not like they were using child labor .... I should stop giving them ideas.
  • If you pay your workers peanuts, no wonder valuations are so high.
    • The valuation is based on a lot of speculation of future value, not what they're paying people to do the grunt work. The skilled labor developing the code are making more than $15/hour.
  • by xwin ( 848234 ) on Sunday May 07, 2023 @12:09PM (#63504209)
    I think this is actually quite good income for the work that requires minimum skills. It is very repetitive work but it is not hard. Annotating data takes a lot of time but not like it requires some special skills.
    I don't understand why everyone thinks they are entitled to $200 per hour pay. If you want that kind of pay you need to develop some unique skills. There are plenty of information about AI on the internet, go educate yourself and produce a groundbreaking model. You will be a billionaire in no time. Make a model that does what ChatGPT does but works on a consumer GPU or better yet Coral TPU. But this is some hard work. Much easier to post on Slashdot about how low the pay is.
    • I think this is actually quite good income for the work that requires minimum skills. It is very repetitive work but it is not hard. Annotating data takes a lot of time but not like it requires some special skills.

      I'd be most worried about "if you pay peanuts, you'll get monkeys." Sloppy classification could absolutely screw up an AI's training. At $15 an hour, I'm not going to be super motivated to be careful. I know when I earned $3.50 as a dishwasher, I didn't really care how clean the dishes were. Yes, that was back when dinosaurs roamed the Earth.

      I wonder how companies deal with this? Personally, I'd have every image or text classified by at least three people, and I'd wonder if paying $30 an hour to only classi

      • Would you have cared how clean the dishes were if you were making $15/hour?
      • by gweihir ( 88907 )

        Well, yes. What happens is that insight, while better than a machine can do, will remain shallow. That will very strongly limit the usefulness of the model that comes out. But I guess the bean-counters have to fail a few times doing it on the cheap, before others step in and do it right.

      • A sandwich cook might miscategorize certain training elements.

        An Ivy League professor definitely would.

    • I was actually thinking this wouldn't be a bad gig to do while I'm on the clock at my normal job...

      • by dryeo ( 100693 )

        Until you see the pictures you have to classify. It is not buses and traffic lights.
        Most people have mental problems after staring at child porn and extreme violence 8 hours a day.

    • by dryeo ( 100693 )

      You do understand this work (looking at child porn, child violence, other violence) breaks peoples mental health.

    • I don't understand why everyone thinks they are entitled to $200 per hour pay.

      I think the concern is that $15 is already not a living wage in most places (really anywhere you would want to live) and that experience is coming to more places as investment firms buy up all the starter homes. They only own about 15% of all the homes AFAIK, but they have a much larger percentage of the homes that new buyers could normally actually afford. And they are driving up the prices systematically.

      • In the South and Midwest, $15/hour for non-college work is pretty decent pay. And, with all due respect, these places really do have a couple of things going for them that might cause people to want to move there.

        • And, with all due respect, these places really do have a couple of things going for them that might cause people to want to move there.

          Sure, white male people.

  • A better idea (Score:2, Interesting)

    by Opportunist ( 166417 )

    Outsource the work to India for 1 bucks an hour and have people do what ChatGPT is allegedly doing. The answers wouldn't be any more hit-and-miss.

  • Aren't we all doing it for free? Already today I've been forced through a half-dozen "click every square with a bicycle" captchas to log into various websites. That data goes to train image recognition AI.

    • by dryeo ( 100693 )

      Sounds like these people are training on the negative stuff, click every illegal image is more like it.

  • Or else. Remember Tay [wikipedia.org]?

  • It's like there's a person..inside the Mechanical Turk.
  • A.I. began as an academic discipline and now it turned into a "Mechanical Turk" [wikipedia.org]

    You still don't see the man behind the machine and they still keep selling you A.I. as the real thing.

    It's even funnier when they tell you they don't even know how the algorithms do things they didn't anticipated... yeah... that's because you just pay a lousy $15/hour.

    ChatGPT is not A.I. it's just A. Period.
  • I can now ask ChatGPT for fries with my chat!

  • For perspective...

    Based on this cost of living calculator [bestplaces.net], $15 in KC, MO, is roughly equivalent to the following rates in techies cities:
    Seattle, WA: ~$28
    Redmond, WA: ~$33
    San Francisco, CA: ~$42
    San Jose, CA: ~$37

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