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Government Spam United States Wireless Networking

New FCC Rules Could Force Wireless Carriers To Block Spam Texts (engadget.com) 45

An anonymous reader quotes a report from Engadget: Under Acting Chairwoman Jessica Rosenworcel, the Federal Communications Commission is seeking to create new rules targeting spam text messages. Like another recent proposed rulemaking from the agency, the policy would push wireless carriers and telephone companies to block the spam before it ever gets to your phone.

"We've seen a rise in scammers trying to take advantage of our trust of text messages by sending bogus robotexts that try to trick consumers to share sensitive information or click on malicious links," Rosenworcel said. "It's time we take steps to confront this latest wave of fraud and identify how mobile carriers can block these automated messages before they have the opportunity to cause any harm."

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New FCC Rules Could Force Wireless Carriers To Block Spam Texts

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  • Trust? (Score:4, Funny)

    by oGMo ( 379 ) on Wednesday October 20, 2021 @08:10AM (#61909745)

    "our trust of text messages"

    I think I've discovered your problem...

    • Re:Trust? (Score:5, Interesting)

      by WoodstockJeff ( 568111 ) on Wednesday October 20, 2021 @08:13AM (#61909749) Homepage

      Sadly, yes.

      But a newer problem is the trust phones put in texts, with "automatic preview" being enabled by default. That's a double-whammy, because it can make any link you send in a text message "indexed" by the robot that forwards the message, AND it "pre-clicks" the links for you, letting scammers know you got their message.

      • Just get a phone that isn't Web/HTML aware. An SMS is just text.

        • by Nahor ( 41537 )

          Or just don't get a phone, just use smoke signals... actually no, with the wind, it could pollute your lungs and kill you. Just stop communicating instead.

  • by Bomarc ( 306716 ) on Wednesday October 20, 2021 @08:38AM (#61909811) Homepage
    My carrier - charges me for each text I receive. (A lot!) So there is no incentive to block any text messages. Also; in order for me to attempt a block (research ... not tried) - I can't do it myself; I need to request 2nd tier support and ask them do it; and 1st tier support doesn't know, can't access the needed areas and their scripts (did you turn the power off?) are written in such a way as to make reaching 2nd tier support difficult on this topic. I would like to block all email (and out of country) based texts; that option is not open to me.

    One suggestion - option: for every spam text that is received: a 'bounty' for every text received that isn't blocked. The carrier must pay you!
  • by SirSpanksALot ( 7630868 ) on Wednesday October 20, 2021 @09:00AM (#61909883)
    How many spam texts are people getting that this is a problem? I get one maybe once every 3 or 4 months, and just ignore/delete it. Now those extended car warranty phone calls? Amazon scam calls? Etc? I get at least one of those every damn day.... That problem is way more pervasive than spam texts (at least for me)
    • Same. I literally get more SMS notifications of voice mail from that warranty spam than I get spam SMS directly.

    • by gweihir ( 88907 )

      I have not ever gotten a single Spam text so far and maybe 10 spam calls in the last 10 years. To be fair, many regulators in Europe impose really heavy fines for these. In Germany, for example, fines go up to 300k Euro (about 350k USD) for unsolicited calls. Where I live (not Germany) a company started to do massive spam calls. It was raided and shut down by the police within weeks and the owners got arrested. The only legitimate reason for a company to call somebody is if there is a business relationship

    • How many spam texts are people getting that this is a problem? I get one maybe once every 3 or 4 months, and just ignore/delete it.

      I'd say the fact that we get them is a problem.

      Or perhaps they want to nip it in the bud before it gets out of hand and turns into a bigger problem like with robocalls.

    • I received one a few minutes ago. And had another over the weekend. Some mornings ill wake up with them on my phone. Some people seem to get even more.

    • by bws111 ( 1216812 )

      TFA says the number of complaints about spam texts is rising (14000 last year). And that is the problem, people aren't used to getting spam texts, so they aren't as wary of them. Seems like a good time to take action, rather than waiting until everyone is receiving 10 spam texts a day.

    • Over the past few months I have received around one per week. I received one yesterday trying to convince me I won a CVS gift card.

    • Count yourself lucky. I get several a day and only recently moved to a plan with unlimited texting (my legacy plan was a great price and $5/mo for texting was stupid when I rarely text).

    • by in10se ( 472253 )

      I'm lucky if I get less than 3 per day.

    • by xalqor ( 6762950 )

      I get a LOT of spam texts. After years of signing up for various things, eventually one or more of those companies sells their database for money, others get hacked... either way the number is out there, and a lot of spammers have it on their lists.

  • Sorting into a "SPAM" folder, ok. But completely blocking? Not a good idea. Unless you want some legitimate email to not reach you anymore.

    • I don't know about you, but I don't get my emails delivered by SMS.

      • I get my food delivered by SMS

      • by e3m4n ( 947977 )
        I bet your carrier has an email ->sms gateway where its your 10digitnumber@sms.carrier-domain.tld such as 5105551212@txt.att.net . The only way to prevent that from being abused is to end the gateway entirely, and that will have massive consequences if they do.
  • by mark-t ( 151149 ) <markt AT nerdflat DOT com> on Wednesday October 20, 2021 @09:10AM (#61909911) Journal

    ... there's a false positive.

    This is, tbh, an unsolvable problem until the problem of faking caller ID itself is fixed.

    • They're working on it. They just started implementing stir/shaken on the voice call network. The unfortunate thing is is that it'll go from spoofed phone numbers to hacked machines.
    • by taustin ( 171655 )

      ... there's a false positive.

      With no notice to the sender that it's been blocked. So you'll get the occasional spam text through, because there's always some, but you doctor will have no idea you didn't get the text saying "I need to see you ASAP or you'll die."

    • by e3m4n ( 947977 )
      they implemented that whole Shaken/Stirr requirement to address faking CallerID. Thats not the crux of this problem. You get SMS from short-codes, you get SMS from random numbers, you even get SMS from email gateways. These SMS gateway services, used by many legitimately, are now at risk from not-thought-out legislation. Any developer can acquire an SMS portal to send text messages. You might see a notice from Redbox every day advertising a special. You might see a notice telling you your USPS/UPS/Fedex pac
  • by ITRambo ( 1467509 ) on Wednesday October 20, 2021 @09:13AM (#61909917)
    The scum that send malicious messages with malware links will simply find a way around the blocking system, just like they have with anti-robocall systems. Evil stays a step ahead in tech, because they profit from it.
  • by DivineKnight ( 3763507 ) on Wednesday October 20, 2021 @09:41AM (#61910003)

    Good. And do something about the robocalls as well.

    This has been going on for so long, I'm starting to think it's a government conspiracy to get people to distrust phone calls / texts. Which is a PITA for people who do not have a whitelisted number, but are somewhat relevant in my life.

  • Comment removed based on user account deletion
  • If it was that easy to block these people, there wouldn't be a problem in the first place.

  • When I get a message that says "ATT Txt Message once in a while, maybe ATT Wireless can actually block that now?

  • Having a true smart phone, one which only makes phone calls with everything else turned off, any time I see a text it always has some attachment or ends in .pl. Delete.

    The only people who might contact me will never text me so it's no biggie.

    But then, considering how so many people are absolutely glued to their phones and go into a panic attack if they don't immediately look at or answer every single text which comes through, I can see how spam texts might be an issue. Because obviously, not being glued t

  • by Khopesh ( 112447 ) on Wednesday October 20, 2021 @12:30PM (#61910557) Homepage Journal

    This talks in uncertain terms ("Mobile Wireless Providers May Be Required to Block Illegal Text Messages" is the FCC's document subtitle, emphasis is mine) and fails to define what "illegal text messages" are. I'm sure this will help address the really easy stuff, but spammers will adapt.

    That means there has to be a feedback loop. I want a "report spam" button.

    Right now, the process to report spam on an iPhone in the US is twenty-three steps:

    1. open the spam
    2. long-press the message
    3. tap "Copy"
    4. tap the back arrow to return to the list of messages
    5. hit the compose button to make a new message
    6. compose a message to 7726
    7. long-press the text field
    8. tap "Paste"
    9. send
    10. it replies asking for the phone number
    11. open the spam again
    12. tap the sender's phone number
    13. tap "info"
    14. tap "info" on the next screen too
    15. long-press the phone number (careful, a short-press will call them!)
    16. tap "Copy"
    17. tap the back arrow to return to the first contact info view
    18. tab "Done" to return to the message
    19. tap the back arrow to return to the list of messages
    20. tap on the dialog with 7726
    21. long-press the text field
    22. tap "Paste"
    23. send

    • And with some of the SPAM out there you have malicious payloads attached that do not need to be "opened" to infect your phone.

      All of the SPAM messages I get, regardless of source, have 1 thing in common: an attachment.

      If you don't recognize the sender, just delete the message since reporting it might require opening or handling the attachment in some way...and that can be dangerous.

  • Hey look, it's one of those alleged "constitutional republics with regulatory powers enshrined in a democratically-elected legislative body".
    Except we magically cut out the legislative body and now a handful of quid pro quo political appointees can hold a committee meeting on Friday afternoon, and then Monday morning decree new laws human beings and businesses must live by.

  • I was CONSTANTLY getting spam texts from bogus email addresses. The default Samsung SMS app won't block them. I had to switch to googles messages app to be able to block them. What we need is a "kill the bastard spammer" button in the SMS apps. You get a spam SMS message, you press/touch the button and BAM The spammerdrops dead.

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