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IOS Bug Cloud

iOS 15 Messages Bug Causes Saved Photos to Be Deleted (macrumors.com) 37

Posted by BeauHD from the don't-try-this-at-home dept.
A serious bug in the iOS 15 Messages app can cause some saved photos to be deleted, according to multiple complaints reported by MacRumors readers and Twitter users. From the report: If you save a photo from a Messages thread and then go on to delete that thread, the next time an iCloud Backup is performed, the photo will disappear. Even though the image is saved to your personal iCloud Photo Library, it appears to still be linked to the Messages app in "iOS 15," and saving it does not persist through the deletion of the thread and an "iCloud" backup. This is a concern because most users keep the "iCloud" Backup feature enabled and it's something that happens automatically. If you're someone who regularly deletes message threads, if there's a photo that you want to keep, you won't be able to keep it with "iCloud" Backup turned on.

To replicate this bug, the following steps must be taken:
1. Save a photo from a Messages conversation to your Camera Roll.
2. Check to see that the photo has been saved.
3. Delete the Messages conversation the photo came from. The photo will still be in your "iCloud Photo Library" at this point.
4. Perform an "iCloud" Backup, and the photo disappears.
This discussion has been archived. No new comments can be posted.

iOS 15 Messages Bug Causes Saved Photos to Be Deleted More

iOS 15 Messages Bug Causes Saved Photos to Be Deleted

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  • Apples software quality control seems to be in a downhill trajectory at the moment. Ever since I upgraded my Mac to Big Sur the Mail program has randomly lost messages or even entire message folders if they're local to the machine (not stored on gmail), refused to move messages to or from gmail and other random issues. How hard is it to not only get this basic functionality right but to break it in the first place? It worked fine in Mojave.

    • Why do you think it is a bug?

      Apple application does not work correctly with Gmail. Makes it a pain to use Gmail. Users will ditch gmail at some point. That is the point. That makes it a valuable feature for Apple not a bug.

      Many of us remember, "Dos is not done, till DR-DOS won't run". Among those who do, some have become product managers in Apple. And at least some of them would think this is a great idea.

      • Re: (Score:2)

        by Viol8 ( 599362 )

        "Apple application does not work correctly with Gmail"

        Previous versions worked fine.

        "Makes it a pain to use Gmail. Users will ditch gmail at some point"

        This user will simply ditch Apple Mail and use gmail via a browser if they don't sort it soon.

      • Re: (Score:2)

        by DarkOx ( 621550 )

        Many of us remember, "Dos is not done, till DR-DOS won't run".

        I think you memory is faulty and possibly your present mind - that does not even make sense what could MS have possibly done to DOS to make another vendors DOS not run?

        The quote was - Dos ain't done till Lotus won't run"

      • Re: (Score:2)

        by teg ( 97890 )

        Why do you think it is a bug?

        Apple application does not work correctly with Gmail. Makes it a pain to use Gmail. Users will ditch gmail at some point. That is the point. That makes it a valuable feature for Apple not a bug.

        Many of us remember, "Dos is not done, till DR-DOS won't run". Among those who do, some have become product managers in Apple. And at least some of them would think this is a great idea.

        What do you mean it doesn't work with gmail? It seems to work pretty well here?

        Anyway, I think your quote is wrong - MS DOS never ran DR DOS, for obvious reasons. The quote was "DOS ain't done until Lotus won't run", which was debunked a long time ago [slashdot.org]. Microsoft did try do something like it with Windows running under DR DOS, but eventually "fixed" that by bundling DOS into Windows 95.

    • > How hard is it to not only get this basic functionality right but to break it in the first place?

      Testing everything that used to work is actually hard; it generally requires a formal written test plan, covering every documented feature. This in turn requires serious documentation, which also takes a lot of work, especially given developers' lack of enthusiasm for self-expression.

      Disclaimer: I'm part of the problem, as I left Apple QA voluntarily, thereby decreasing its institutional memory, with disp

    • Apples software quality control seems to be in a downhill trajectory at the moment.

      Yes of course. If a person does some convoluted series of steps that probably did not make it into any test script, and that reveals a bug, it means "quality control" is going downhill.

      Have you ever been involved in software development before? If not this will surprise you: all complex software has bugs. All of it. Anyone who tells you otherwise, or promotes some "quality control" system that completely eliminates them, is a bullshit artist.

      This sort of insider knowledge is why quite a few software peo

      • Re: (Score:1)

        by Viol8 ( 599362 )

        "Yes of course. If a person does some convoluted series of steps"

        Moving an email into a folder is convoluted is it? You just arrived from 1985 or something?

        "Have you ever been involved in software development before?"

        Only for 30 years mainly working on large fintech systems but hey, what would i know?

        "If not this will surprise you: all complex software has bugs"

        Wow, thanks for the heads up sherlock!

        However there are obscure bugs and there are fucking obvious bugs like entire folders vanishing which you'd th

  • Fake News (Score:3, Informative)

    by bill_mcgonigle ( 4333 ) * on Thursday September 30, 2021 @05:25AM (#61847277) Homepage Journal

    Putting "iOS 15" in quotes doesn't excuse your deliberate attempt to mislead readers into thinking this is iOS 15.

    It's iOS 15.1 beta 2.

    I'm no fan of Apple QA but this is precisely why a beta program exists.

    • Re:Fake News (Score:5, Informative)

      by TigerPlish ( 174064 ) on Thursday September 30, 2021 @05:56AM (#61847329)

      If you took the time to RTFA, you'd notice that the problem exists in release 15.0 and still happening in 15.1 beta 2

      Granted, TFA could be better worded, but it's apparent this bug is on 15.0 and subsequent betas.

      Good thing I hold off on updating anything until the first or second point release. I trust no software vendor / developer.

      • Thats typically the rub. Some bugs just dont get caught till general release, and the more people hold off the fewer obscure bugs are found. Why yes, they should have caught that bug that happens while flying backwards on a speeder while wearing pink hotpants, before release. IMO apples biggest downfall is the bug reporting process. Its virtually non-existent outside of their developers and paid testers. The rest of the users who can catch those bugs post shit in forums and merely cross their fingers that s

      • This is why one shouldn't use iCloud. Back up your files yourself, and be damn sure to print out the really important ones. Paper might last 2000 years in a dry space. Computers, not so much. Data on computers halfway controlled by a 3rd party, ... really not so much.

  • Bah, I'm on IOS 17! (Score:5, Funny)

    by Anonymous Coward on Thursday September 30, 2021 @05:49AM (#61847315)

    Cisco IOS 15 is over 10 years old. Update to 16.12 or 17.x already!

  • You and yours (Score:3, Funny)

    by Impy the Impiuos Imp ( 442658 ) on Thursday September 30, 2021 @05:50AM (#61847317) Journal

    iOS 15 Messages Bug Causes Saved Photos to Be Deleted

    Just your copies. The copies sent to government servers are fine.

  • Not with the automatic cloud backup and the forthcoming buggy image fingerprinting.
  • Nothing to do with their porn filter. No-siree, nothing all.
    • My reading of the bug says no. Remember, their porn filter was not to delete images but to scan, tag, and identify them possibly for law enforcement actions. Deleting them would be counter productive to that goal.

  • How is it that a bug like this on another platform wouldn't even register, yet for Apple products it's like the sky has fallen in?

    Apple have built a rod for their own backs, they hold themselves to such high standards that trivial stuff like this is almost front page news. Either that or a portion of the media love to highlight any negative press on Apple for some reason.

    • There was an analagous bug with Windows 10 in, I think, 1809, which caused file deletion due to changes in OneDrive integration. It was a serious issue that caused a lot of backlash, and MS halted the rollout of the OS until it was fixed.
      Issues that lose user data are a big deal, particularly when the data loss is (in part) happening in the cloud service sold to be a backup for that very data.
  • Nothing new here, as always....

  • QA went from being a company employee to an outsourced contractor to a customer volunteer labor pool. WE must find, document, and regress our destructive bugs from major Apple, Microsoft, Android releases.. This very posting is every bit as thorough and professional a job at logging a "show stopper" bug as the paid company professional.. Corporations are perfecting the art of getting us to do their job for free. We dutifully comply with our new indentured servitude to the corporate monoliths who will c

  • Reminds me of when all my photos prior to 2012 were lost, somewhere in the course of the myriad upgrades and changes to iPhotos which became Photos.

  • What was that recent article about how millennials don't understand digital storage organization? Guess that's who wrote this part of iOS 15.

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