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Education IT

Today's Students Don't Understand the Basics of Computer Operations (theverge.com) 493

DesScorp writes:

A new article in The Verge reports that professors are increasingly seeing the rise of a generation that can't understand even the basic fundamentals of how computers and operating systems work. The very concept of things like directories, folders, and even what a file is seem to baffle a generation that was raised on Google and smartphones, and have no concept of what storage is or how it works. To this generation, all your "stuff" just goes someplace where stuff is kept. Physics professor Catherine Garland was stunned to find that her students couldn't grasp the concept of organized file storage:

"She asked each student where they'd saved their project. Could they be on the desktop? Perhaps in the shared drive? But over and over, she was met with confusion. "What are you talking about?" multiple students inquired. Not only did they not know where their files were saved -- they didn't understand the question.

Gradually, Garland came to the same realization that many of her fellow educators have reached in the past four years: the concept of file folders and directories, essential to previous generations' understanding of computers, is gibberish to many modern students.

The new generation of students sees storage as a "giant laundry basket", where everything is just thrown in, and you go get what you need when you need it. One professor now incorporates an additional two hour lecture and demo in their subject just to teach new students how things like directories work in computer systems. Teachers worry that students will be ill-prepared for professional environments, especially STEM fields, that require rigid organization to keep volumes of data organized. But some professors seem to think that they'll eventually have to surrender to how the young do things.


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Today's Students Don't Understand the Basics of Computer Operations

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  • by fustakrakich ( 1673220 ) on Thursday September 23, 2021 @11:08AM (#61824545) Journal

    You need to know basic electricity, or you are operating in a vacuum

    • by delirious.net ( 595841 ) on Thursday September 23, 2021 @11:10AM (#61824557)
      You can still not know those basics, and operate a vacuum cleaner.
      • But it is not necessary. OP wasn't suggesting you HAVE to. The wall socket is designed to prevent you from touching the hot conductor, so you don't REALLY need to know not to touch it.
      • Re: (Score:3, Informative)

        Well, you're right. To operate a computer, you only need to how how to store and retrieve data. Not every driver is a mechanic, in Italy (for instance) you have one ride with you. But programmers and designers and maintenance people should know the fundamentals to the electron.

        • Comment removed (Score:5, Interesting)

          by account_deleted ( 4530225 ) on Thursday September 23, 2021 @12:00PM (#61824829)
          Comment removed based on user account deletion
          • by AmiMoJo ( 196126 ) on Thursday September 23, 2021 @03:46PM (#61826011) Homepage Journal

            You used to have to know about cars because they were unreliable and everything was manual. Hand crank to start, manual choke while it warmed to, no indicator lights to tell you which fluid needs topping up. Bulbs needed regular replacement, overheating was something common enough to warrant a thermometer on the dashboard.

            Same with computers, you used to have to write at least one cryptic BASIC command to load your games, or navigate DOS. Programmers needed to worry about very limited memory and computers were slow so picking the right algorithm and optimising code was important.

            While we still need people who understand computer hardware in detail, a lot of the hard work just isn't needed any more.

        • Re: (Score:3, Interesting)

          by HiThere ( 15173 )

          Not down to the electron level unless you're dealing with the hardware. Assembler level is good enough for developers. Maybe some need to know microcode (what the assembler instructions are coded in), and those folks had better know SOME electrical theory. Most C++ programmers don't need anything more basic than C. Most Python programmers can make do with a smattering of C++ or Fortran95 (or Ada, or any of several other similar languages).

          Generally you only need to know one level down from the level you

      • by Revek ( 133289 )
        whoooosh
        • To me, understanding the basics of computers would mean:
          Understanding the concepts of algorithms and data.
          Understanding data storage (or data in different, accessible, locations, and data transfers and copying between locations as needed) as a concept.
          Understanding at least sequential processing of data transformations, data value questions, logical decisions, and program logic flow changes such as ifs, loops, subroutine calls.
          Understanding representation of information as encoded in binary-value (bit) sequ
    • Re: (Score:3, Insightful)

      by saloomy ( 2817221 )
      Exactly. Too many people had to learn how computers worked because their use was geared to how they do work under the covers, as opposed to abstracted to "just work" for users who consume those services. You only need to know how filesystems work if you are working at a storage vendor or an OS company, or contributing to open source projects. Those people know how they work emphatically. We do not need to live in a world where the users of computers understand the intricate details of how computers work. Ab
      • by Z00L00K ( 682162 ) on Thursday September 23, 2021 @11:21AM (#61824605) Homepage Journal

        Just open the file explorer in Windows and you'll see a plethora of various folders but no clue to where they actually are in the physical world.

        No wonder people have no clue about where their stuff is these days.

      • by frith01 ( 1118539 ) on Thursday September 23, 2021 @11:21AM (#61824607)

        We are still decades away from an effective system that will allow users to not need knowledge of file systems.

        Files are the basis for all persistent computer activity, and security concerns alone are sufficient reasons to ensure EVERYONE who works with a computer understands the basics.

        Ransomware, Phishing, and other attacks prey on the lack of knowledge of the masses which can cause entire companies to fail.

        • by ami.one ( 897193 ) <<amitabhr> <at> <gmail.com>> on Thursday September 23, 2021 @02:04PM (#61825543)

          Exactly. And they can't have any such system till they realise some people will always use multiple competing apps so every app trying to lock people into their own folders or clouds is silly.

          On android I sometimes have to use the "share"(with other apps) button just to save a file in a desired folder. Or use "insert document" instead of insert picture in whatsapp to avoid it's own jpg compression level or conversion of png to jpg

      • Comment removed (Score:5, Insightful)

        by account_deleted ( 4530225 ) on Thursday September 23, 2021 @11:55AM (#61824795)
        Comment removed based on user account deletion
        • by fropenn ( 1116699 ) on Thursday September 23, 2021 @12:50PM (#61825135)
          Part of the issue is that cloud providers don't want you to know the difference. When you send or receive a file on any Microsoft webmail (e.g., Hotmail, Outlook.com, etc.) it assumes you want to send it as a "OneDrive" shared file rather than a standard email attachment. Then when you open it as a recipient, it defaults to opening it on the web with the temp file stored still on OneDrive. This then gets messy because unless you are a 365 premium subscriber, most editing functions are locked down and it is difficult to share any document edits with anyone else. You essentially have to close out of everything and start over by "downloading" the file to your own hard drive, then opening, resaving, resending, etc.

          Long story short, the cloud providers want you to use their services by default but they work very differently than how most people are used to working with such files, which then results in confusion. Instead of blaming users, these companies should build better interfaces!
        • by ami.one ( 897193 ) <<amitabhr> <at> <gmail.com>> on Thursday September 23, 2021 @01:58PM (#61825521)

          Clusterfuck it is. Biggest reason for that being its neither here nor there. They have no good way of saving files n data abstracted enough that user doesn't need to know folders

          (for eg win / macos wont even let you save duplicate name files and have no tags or such things automatically populated or suggested for later search / retrieval)

          Although any linux DEs will let you save duplicate names that is neither very consistent (only works for files on the desktop in some distros) but then accessing them via file name is a problem as the actual file name is some random type string (like iTunes music files)

          I had a tough time clearing space on my kids devices few weeks back.

          Android/iOS Gallary or Music apps will show you "folders" which are actually sub-folders a few levels down in some folder. So sometimes you see the same names for multiple sub-folders but if u try to create a folder in that app it will refuse to create (because its creating in a single DCIM or Music or such folder.
          iTunes obviously is on a different level duplicating GBs of files all over the place. Finally u just have to delete every thing and let it come back as u use.

          Windows keeps changing the default documents/music/.. folders (which redirect to diff locations) and the 'libraries' (which also do that but a little differently) while onedrive has it's own issues requiring me to delete 100GB, reset the app in 2-3 devices and then re-upload and resync.

          1deive does seem to be the one with the most promise to solve it soon though TBH, still WIP though.

          I find now I keep important/current files in 5-6 different whatsapp groups I have with myself and telegraph's "notes to myself" thing.
          While all my normal files are in an entirely different partition / micro SD not linked/mounted to any type of system or apps folders (and synced to gdrive 1drive) which I sorta manually browse to and open files or copy them to required folders (some apps nowadays only open files in their own folders or from designated folders like Music Videos etc)

          iOS anyways doesnt even pretend to have any file folder capability available for the user.

      • by sjames ( 1099 ) on Thursday September 23, 2021 @11:58AM (#61824809) Homepage Journal

        In a corporate setting, you DO need to know the difference between locations that are backed up regularly, locations that do not get backed up, locations the public can see, and locations your workgroup can see.

        It may normally be OK to know only that spreadsheets can be found in the default location the open file menu item goes to in your spreadsheet program, but what happens when you get a new handy-dandy report generator that takes a spreadsheet as input and spits out a PDF?

        We do not need a generation of carpenters holding their hammers by the neck tap-tap-taping for half an hour per nail.

      • Any profession that involves significant use of a computer will include use-cases in which the computer operators must understand files and filesystems. There may be very specialized jobs where computer operators are very non-technical users of simple data-entry user interfaces, but I am talking about higher level jobs than that.

        High school kids have never encountered such an environment. Why would they? Their use of computers is mostly limited to game systems and cell phones, which means none of the use

        • by narcc ( 412956 ) on Thursday September 23, 2021 @12:57PM (#61825169) Journal

          Any profession that involves significant use of a computer

          That's very quickly becoming 'all of them'. It's astonishing how essential computers have become in such a short time.

          will include use-cases in which the computer operators must understand files and filesystems.

          This is the single most useful thing people can learn about computers. I have absolutely no idea why this isn't taught in primary school. It's very quickly becoming a skill as important as reading and writing.

          I co-founded a non-profit that, among other things, operates a community computer lab. I also sometimes teach AP computer science for a local private school. I'm amazed every year that I see any students who don't understand files and folders.

          I think a lot of the blame can be placed on Apple and Google, but Apple started it. They've made the whole concept of where something is stored seem impossibly abstract. "What do you mean where?" is a question I get asked frequently.

          High school kids have never encountered such an environment. Why would they?

          High school students produce a lot of work on computers. Very few assignments are hand-written these days, certainly nothing like an essay. More than just writing, they often produce presentations, occasionally even videos. They move their work often between home, school, the library, and other resource centers. Good students have a flash drive, which makes their lives much easier. Some students, sadly, need to rush to do most of their work at school, because they don't know how to take it with them.

          I also think it is critical that they be taught this stuff in school, lest we leave them ill-prepared

          I couldn't agree more. I have no idea why this isn't the standard already. Files and folders don't take long to learn, and they can get practice every day.

          • I think a lot of the blame can be placed on Apple and Google, but Apple started it. They've made the whole concept of where something is stored seem impossibly abstract. "What do you mean where?" is a question I get asked frequently.

            Just because a lot of Mac users don't know where the default folders are on their drive doesn't mean macOS doesn't have a proper file system. That's like saying all Windows users are idiots for getting all those viruses.

      • by vux984 ( 928602 ) on Thursday September 23, 2021 @03:28PM (#61825945)

        We do not need to live in a world where the users of computers understand the intricate details of how computers work. Abstraction should be the norm.

        This isn't shielding users from the 'intricacies of how computers work', or keeping excel users from saving files to the system32 drivers folder.
        It has reached the point of actively preventing the users to be able to impose their own organizational structure on their files. They aren't taught the desktop + filesystem metaphor, and many apps are actively hostile to using it even if you do know about it.

        If you are working on a project, and you have to find the photos you want to include in it from your iphone camera timeline and embed them directly from there, and your powerpoint is wherever powerpoint put it, and your research notes are wherever word put it, and the PDF reference materials you are using are in your email, and web bookmarks, and attached to a discord group chat...

        Its truly unfortunate that many people literally do not know how to take all of those things as 'files', and put them all together in one 'folder', that they can access, browse, and manage from the file explorer, and launch whichever app is suitable to any particular document from that folder.

        And its batshit crazy that the trend is to make that impossible, so that you literally can't get at the files except through this app or the other one and collect them together.

        And its not like there is a newer better paradigm. Google/bing search is pretty good at finding individual documents by keywords and half rememberances of filenames to allow you to more easily get away with not knowing where anything is, but it does nothing to allow or reflect any sort of organizational structure you might need on collections of them, and it likes to go online and find other peoples stuff that half-fits those keywords, and celebrity gossip, and appstore apps... and literally shovel garbage at you.

        The current trend is towards an app-centric paradigm that is trying to replace the previous document-centric paradigm, and quite bluntly its NOT a better or more useful paradigm, precisely because it doesn't support working with collections of documents that aren't all edited by the same app.

        This is an extremely basic requirement that isn't being met.

    • by fazig ( 2909523 )
      Depends on the level of abstraction we're talking about.

      If you want to understand the very fundamentals, then you need to know physics and math to understand the electronics of how semiconductors behave in a transistor configuration and how you can build logic gates using those electronic parts. Then you need some more math to understand how digital logic gates combine into something that can be used for storing information and performing calculations.

      But that knowledge is pretty much irrelevant if the
    • by Ostracus ( 1354233 ) on Thursday September 23, 2021 @11:42AM (#61824739) Journal

      Man just think of how bad off we'd be if we didn't know how modern sewage systems worked. We'd just be standing there...looking at it.

      • by cusco ( 717999 ) <[brian.bixby] [at] [gmail.com]> on Thursday September 23, 2021 @12:47PM (#61825123)

        My next door neighbor was standing around outside one day when I was gardening and I got to talking to him. Turns out he was waiting for the electrician. An outlet in one of the bedrooms had stopped working. Was the breaker tripped? He didn't know. I could see the breaker box through his open garage door so walked over, looked, found the tripped breaker, turned it off and back on. He thought I was a genius. This was not a stupid guy, but he had been raised in apartments and had never done any home maintenance nor had it ever occurred to him that he was actually capable of doing it.

    • Except that folders and files are just one way of organizing data. In fact it's not even the "real" way that computers operate. Everything is just a memory address. Your drive doesn't have separate little sections set aside for "Folders" it's all "one big laundry basket" where every chunk of data has an address. Then there is a map for where to go.

      In fact of all the people who should appreciate the reality of folders and files being meaningless, it's power Computer Science savvy users who leverage this

  • Kids these days! (Score:5, Insightful)

    by nadass ( 3963991 ) on Thursday September 23, 2021 @11:12AM (#61824559)
    I hate that kids these days don't do things the way they were done almost a hundred years ago! FOR SHAME!

    I do, however, love how kids these days have a simple expectation that systems should be developed and designed better!! The problem isn't necessarily with the kids, it's with how the adults try to have the kids conform to their worldview instead of appreciate that there's probably newer, better ways of doing things!!!
    • by chill ( 34294 )

      They should, shouldn't they? Too bad they aren't.

      As an InfoSec professional this entire article can be summed up to me as "job security".

      Thanks, kids!

      • by ganv ( 881057 ) on Thursday September 23, 2021 @11:30AM (#61824675)
        The "always innovate even when you don't understand what you are changing" meme is a major pathology of the new generation, and it does ensure job security for those who take the time to figure out how the infrastucture they use is built.
      • by JKanoock ( 6228864 ) on Thursday September 23, 2021 @12:32PM (#61825039)
        Exactly! For years I have been dealing with older people who cannot even find a program in Windows if their desktop shortcut is gone. The last few years I have been dealing with younger users with the same issues. They can't even grasp even the most basic explanation to repeat it in the future. There is a chain of people in their life that should be getting them ready for living as an adult and those people are failing miserably, this is only one area it's showing up.
    • In the article, the students’ computers were issuing a “File Not Found" error when trying to load their work. The students simply did not understand the underlying technology enough to know what that meant or how to address it.
      • by nadass ( 3963991 )

        In the article, the students’ computers were issuing a “File Not Found" error when trying to load their work. The students simply did not understand the underlying technology enough to know what that meant or how to address it.

        In these well-respected CS/STEM programs, these students have glowing college applications with certificates of completion of high-school CS-focused projects. So, if these students truly don't understand the basics by the time they're going through college STEM education programs, the focus should be on all of the educational institutions who've been morally failing their students (including these CS 101 college courses the students should've completed).

    • Re:Kids these days! (Score:5, Interesting)

      by phantomfive ( 622387 ) on Thursday September 23, 2021 @11:25AM (#61824637) Journal

      Directories are better, which is why all computers still have them. You can't share things on a USB drive if you don't have a concept of where a file is stored.

      • Directories are better, which is why all computers still have them..

        They're called "folders" these days and I actually think it's a better word, it matches their use.

        A "directory" is like a phone book. It may be how the file system works works underneath in terms of bits and bytes but its' a horrible way to think of it.

        You can't share things on a USB drive if you don't have a concept of where a file is stored.

        Who uses USB drives to share things these days? Just send it via Whatsapp (or whatever).

        • by HiThere ( 15173 )

          Folders is only the right word if you're using a gui to manage them. From a terminal directories is better, and directory files is even better. And from an application who knows. It depends on how the application is structured to save data. Perhaps it saves it in a database...so even file isn't distinctive, unless you mean the whole database including it's indexes. (And, of course, that depends on the internal structure of the database. Some database applications store each database as several differe

    • by Joce640k ( 829181 ) on Thursday September 23, 2021 @11:35AM (#61824697) Homepage

      The problem isn't necessarily with the kids, it's with how the adults try to have the kids conform to their worldview

      The adults need to realize that files and photos are just things that scroll endlessly past you and anything more than two weeks old is unimportant.

      It works much better.

  • by dmay34 ( 6770232 ) on Thursday September 23, 2021 @11:13AM (#61824563)

    FTA:

    After pulling up his pants to his nipples and saying something incomprehensible about the government, local curmudgeon complained that kids these days just don't know the basics of computers anymore.

    • by MeNeXT ( 200840 ) on Thursday September 23, 2021 @11:50AM (#61824777)

      FTA:

      After pulling up his pants to his nipples and saying something incomprehensible about the government, local curmudgeon complained that kids these days just don't know the basics of computers anymore.

      This would be funny if the younger generation understood how to protect themselves from loss of their valuables or thieves that drain their money by charging them for services that they don't need. It's amazing how many people today lament about how poor they are when they spend so much time making others rich. There are those who get it and others who call people names like curmudgeon.

  • by bobstreo ( 1320787 ) on Thursday September 23, 2021 @11:15AM (#61824573)

    They really don't teach assembly in "College" any more.

    If you want to learn how computers work, knowing how to write low level code is a real good way to tie it all together.

    They prefer to teach languages with much higher levels of abstraction like python/java...

    Which is helpful in terms of learning how to write code using software engineering, without a real requirement of how to do it well, or without using GB of libraries from who knows where.

  • by oldgraybeard ( 2939809 ) on Thursday September 23, 2021 @11:19AM (#61824595)
    read, write and do basic math? I think there are many things that come before computer training.
    • Yes, I remember my teachers telling us we wouldn't always have a calculator at hand....

      PS: They probably write more than you ever did - thanks to messaging apps and social media.

    • by jbengt ( 874751 )

      read, write and do basic math? I think there are many things that come before computer training.

      TFA was talking about college students taking astrophysics classes. I would assume they know how to read, write, and do basic math.

  • by HanzoSpam ( 713251 ) on Thursday September 23, 2021 @11:19AM (#61824597)

    The new generation of students sees storage as a "giant laundry basket", where everything is just thrown in, and you go get what you need when you need it.

    Given that most modern computing devices are designed to hide the dirty details from the users, why would that be a surprise?

    • Exactly. It was done on purpose so the OS could have more control. Ignorant users are easier to manage.
  • Thats why cloud / web based services are so popular. People can just access a really simple user friendly interface by searching for something in Google. Most non-nerdy folk don't know how to navigate a filesystem. A lot of people who learned how to use a computer since the early 2000s just learned how to click on the "Blue E" and got comfortable with the web browser's interface and perhaps Microsoft Office if they were adventurous. The rest of the operating system is like a vast uncharted jungle to them.
  • In the past, nobody initially set out to learn about file system. Instead they set out to accomplish some goal, and because you first had to understand the file system to do that, you couldn't proceed until you figured out the file system. So every computer user established some minimum level of understanding about it. OSes and applications have been increasingly designed to make that understanding unnecessary, ergo people don't take that detour on the way to their destination. This should not come as a sur

  • by Archangel Michael ( 180766 ) on Thursday September 23, 2021 @11:22AM (#61824615) Journal

    I recently discovered that I am the "Old Grey Beard" that I once mocked 35 years ago, when I first was starting out.

    Time sure changes perspective.

    • When your younger coworkers start to look surly, be sure to yell at them, "LOOK AT ME! I AM YOUR FUTURE!"

      • When your younger coworkers start to look surly, be sure to yell at them, "LOOK AT ME! I AM YOUR FUTURE!"

        I usually stick with this old Dilbert [dilbert.com] line: "Here's a nickel, kid. Get yourself a better computer."

  • by big-giant-head ( 148077 ) on Thursday September 23, 2021 @11:25AM (#61824627)

    So in a few years kids will be coming to the retirement home so WE can show them how computers work vs the other way around ??

    Awesome !! Can I charge consulting fees?

  • by thatseattleguy ( 897282 ) on Thursday September 23, 2021 @11:25AM (#61824631) Homepage
    For years I meticulously sorted my emails into a lovely hierarchy of folders, and folders within folders, so I'd be able to find everything.

    .
    Then along came Gmail, where all my messages were heaped into one "giant laundry basket" (to use the TFA's phrase), paired with a ridiculously fast and easy-to-use search function. Within a week I realized it was a better and more efficient paradigm and never looked back. I still use Gmail's labels for some things, sure, but don't have any way to know how my messages are actually stored and organized on Google's servers.

    It's not a bad thing to understand computer storage and directory structures, just as understanding the basics of how an engine and transmission work together probably makes you a somewhat better and more efficient driver. But if the car is well-designed, you shouldn't need that knowledge just to get to the grocery store.

    • by dalosla ( 2568583 ) on Thursday September 23, 2021 @11:39AM (#61824723)

      We use Gmail and work, and sometimes I find that its search can be maddening: I know I have an email on a topic, but I can't find it using search. Sequentially paging through the giant laundry basket to find what you need sucks. That may say more about Gmail's search capabilities rather than the idea of dynamically organizing information based on content.

    • by Anonymous Coward on Thursday September 23, 2021 @11:45AM (#61824759)

      For years I meticulously sorted my emails into a lovely hierarchy of folders, and folders within folders, so I'd be able to find everything.

      . Then along came Gmail, where all my messages were heaped into one "giant laundry basket" (to use the TFA's phrase), paired with a ridiculously fast and easy-to-use search function. Within a week I realized it was a better and more efficient paradigm and never looked back.

      First off, having to search for everything you need is just retarded. And search only works when you know what you need to search for.

      How many times have I given something a name that seems "obvious" at the time but a month later I can't remember what I named it? Hundreds?

      But with a little bit of organization, I can quickly and easily find anything.

      Organization is important in all aspects of your life. You keep your food in the kitchen. You keep your clothes in your bedroom closet. Computer files are no different.

    • For years I meticulously sorted my emails into a lovely hierarchy of folders, and folders within folders, so I'd be able to find everything.

      . Then along came Gmail, where all my messages were heaped into one "giant laundry basket" (to use the TFA's phrase), paired with a ridiculously fast and easy-to-use search function.

      Yep. I think Google is primarily to blame for this trend, for providing (in multiple contexts, not just mail) such excellent search functionality that we mostly don't need to bother with organization. Google Photos is another great example; I used to meticulously categorize all of my photos. Now, they're all searchable, by person, by content, by date. Just throw all your data in a giant laundry basket, because you can quickly find whatever you need.

      Until you can't...

      I use Google Drive a lot for work, a

      • by ceoyoyo ( 59147 )

        You know, you can make directories on Google Drive. I'm not being sarcastic: Google really doesn't seem to want you to know that you can do it, but you can.

  • Thank you Apple (Score:5, Insightful)

    by jdawgnoonan ( 718294 ) on Thursday September 23, 2021 @11:27AM (#61824657)
    The whole concept of files just being locked into an app is something that we can thank Apple for. On some levels it makes sense, I guess, if you are a company that likes the idea of lock in so much that you decide to build an entire operating system around the concept. These kids who think that they are tech savvy and who have likely been being told by their parents that they are tech savvy because they know how to use social media are actually tech illiterate thanks to wanabe monopolists.
  • by ebonum ( 830686 ) on Thursday September 23, 2021 @11:29AM (#61824671)

    My CS 101 book. It was amazing, and at times challenging. If you can make it through Abelson & Sussman, you are on track to becoming a good programmer. It makes you think about things like your program running on hardware and how compilers work. It is eye opening to a freshman who is new to this world.
    Most colleges wouldn't dare touch something like this b/c it is hard, and some students might fail. Dumbing down CS doesn't serve students, but it does keep the enrollment money flowing.

  • by rickb928 ( 945187 ) on Thursday September 23, 2021 @11:31AM (#61824681) Homepage Journal

    Back in the 80s a state, Ohio I think, started training 'displaced homemakers* in technical fields.

    The Novell course was extraordinary, and they graduated several women who were well prepared, save for a few fundamentals. For instance, due to lab limitations, one great story detailed a newly-minted network tech on her first desk call, to install a workstation and get it up on the network. She could not for the life of her, apparently, figure out why it did not connect. Her supervisor visited, and found it was not, in fact, connectd to the (then) Thinnet network. No cable connected. This they never taught about in the lab classes, seems they didn't want students messing with cables, terminators, and all that delicate stuff. 15 minutes of training, and by the account she was an excellent tech, performing admirably, Simple fix.

    My brother hired an RPG programmer straight out of the local university to help him get ahead of projects. First day, my brother gives the newbie a project, sends him off. By lunch his new programmer comes to him downcast...

    "Where's the file for this?"
    " It's a new project, you hare to create the file, the specs are there"
    "Uh, how do you create the file?"

    Turns out the S/36 class was never allowed to actually create files, they ran work in a separate system, loaded and unloaded overnight, all carefully built to avoid unpleasant failures and storage problems... My brother took a bit more than a few days to train up his new guy. And my brother, in his sophomore college year, was night operator, running college production on a S/36 and PDP-11, then unloading the production and loading class on the S/36, putting everything back, and leaving all functional. He was a bit chagrined that a degree graduate had never created the base files... But hey, he loved both systems and just became an IBM guy cause his first employer was converting from DEC to IBM.

    Ain't new that fundamentals are either overlooked or ignored, just unfortunate.

    * - 'displaced homemaker' was the term for divorced women with children. Therein are many other problems, some solved by employment, some not so easily.

  • by ianbnet ( 214952 ) on Thursday September 23, 2021 @11:32AM (#61824689)

    This really isn't all that surprising. The whole POINT of modern search, discovery and recall tools is that you don't need to meticulously organize your stuff to find it again when you look at it. Most of these students grew up on Gmail, Google Docs/Drive, etc, which at the best of times barely have functioning folder constructs. Even iOS and photos, or Google Photos.

    I think it's a credit to the evolution of technology that students are no longer forced to operate within one set of rules - rather, technology is evolving towards users' preferred methods of engagement.

    That doesn't mean it's not going to be challenging. Folders and files have no bearing on "how computers work." They're just as much an artificial UX construct as a search box. But there are real issues in understanding the basics that are impacting computer science and engineering departments, and for everyone else - if the tool(s) that basically hold their entire lives are mysteries to them, then they're going to have something go horribly wrong in the future. It feels like the education system does need to teach the basics of cloud, privacy, security, data backups and access, etc - in the same way it needs to (but doesn't always/often) teach the basics of finance and credit, civil rights, property ownership, etc etc.

    But the problem here isn't files and folders... that's just a problem for people who grew up on hierarchical organizational trees and can't work any other way. Hand up here, because I struggle with it too.

  • by Computershack ( 1143409 ) on Thursday September 23, 2021 @11:37AM (#61824709)
    There's something somewhat satisfying seeing a Millennial or Zoomer who constantly bangs on about how older generations don't know anything about technology sat there like a dumbass without a clue of what the hell is going on or what even a file is when they get a file not found error. I'd have paid money to see that.
  • I thought it was just me seeing the younger generation (I'm old enough to use that term) not understand these basics when we hire them. Even something as simple as how to restart the machine seemed a mystery to some.

    I'm guessing these are some of the same people with 40 tabs open on their phone's browser and a dozen pieces of software running who then complain their battery has to be recharged every hour.

    As for the part at the end where some think they'll have to "surrender" how the young do things, no. E

  • One Drive.. sometimes the file is on the local machine, sometimes its some sort of link. Often hard to understand when things are copying all over the "cloud" and when they are only on your machine. Applications hide files in hidden "application data" directories.. that grow and grow and you cant figure out where they are. Every new capability adds new complexities that only the few engineers at MS actually understand. Was much simpler in XP.. and still in in Linux.
  • "Directory" is anachronistic, nobody uses that word anymore, much less in the context of storage.

    "Folder" is somewhat more useful, but the way we use this in the context of files it represents affinity, not physical address. "Tag" and "label" ate better words.

    But "file" is absolutely still current, and you can't go far in life without using this concept.

  • I have a few issues with how and what people are taught about computers.

    First, I think too many schools, K-12-College (non-computer related degrees), don't start with why computers exist and are ubiquitous. They make data storage, retrieval, creation and manipulation nearly trivial to what the world was before computers. They are not taught how to organize and manage files in a basic manner, be it folder trees, a mass of files that are tagged and indexed for searching, local vs. network vs. "cloud" storag

  • And this is why (Score:5, Interesting)

    by RitchCraft ( 6454710 ) on Thursday September 23, 2021 @12:18PM (#61824959)
    it ticks me off to no end that it's hard for an IT pro over 50 to find work. I have no degrees, completely self taught, and have been a hardware tech to sysadmin to high school computer science teacher in the past 30 years. I can run circles around anyone much younger than me. But oh no, they need to see IT alphabet soup on a resume to get past the AI screening. Ask a new college CS grad if they can navigate the directory tree and get dumb looks.
    • they need to see IT alphabet soup on a resume to get past the AI screening

      Do you have the time/resources to just go and get that college degree? Back around Y2K when I was still fairly new to corporate IT work the federal government of Canada decided everyone in the CS category needed a post-secondary degree. So the poor folks doing HTML and ColdFusion and whatever else for the past decade with no problem were told to work part-time and go to school part-time to get a degree. Some classes they breezed through, sure, but I did more than a year of private tutoring them for their

  • by networkzombie ( 921324 ) on Thursday September 23, 2021 @01:55PM (#61825505)
    I get asked "Why can't I open the email attachment, edit the file, and save it back to the original email?" I usually tell her that the protocol they are using doesn't support that, which leaves her confused. "What's a protocol?" she asks. Then I go into a long rant about C3PO being a protocol droid that can speak different languages thus facilitating in his protocol abilities. Then she asks "doesn't the computer only speak binary?" to which I reply "Yes, but I think I saw a 3". Then she says "Can I edit the email document in gmail?" and I reply "Yes". Hours later I get a call about how they cannot find the original document. I ask "Did you save the file before editing?" she says "They file was already saved by the sender, where can I get that one?" Where I reply "have them send it to you again". Where she replies "but they aleady sent it to me". I ask if she has a geek card, which just pisses her off. I should be nicer to my wife.
  • Grouping of Files (Score:4, Insightful)

    by jwgl23 ( 8736949 ) on Thursday September 23, 2021 @02:25PM (#61825643)
    The article suggests that perhaps the laundry basket concept could be superior. However, it depends on the use case. One such important use case is grouping similar documents. The article doesn't mention this at all. It's focusing on finding a single document.

    Let's say that I have X files in a data set, or X tax documents for the year 2021, or X estate documents I need to give to my lawyer. I don't remember how many there are, just that I need them all.

    Files can be organized and searched by name, metadata such as tags, in hierarchical folders, or even by physical location such as on the desktop. I can search by name, but would need to know the naming format used, or find one document first then search for similarly named ones. Or. I can search by tag, but I would need to remember the tag used, or read through a list of available tags to find the correct one. Tags are useful in that multiple tags can be applied. Or, I can traverse a folder structure. If the folders are named well, it can guide you to the location. I don't think any of these are perfect. The article failed to explore why any of these might be useful versus a single laundry basket of files.
  • by Aighearach ( 97333 ) on Thursday September 23, 2021 @02:58PM (#61825789)

    Do they even understand that old people have more than one laundry basket?!

    Maybe you can teach them about file folders by teaching them about laundry.

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