An anonymous reader writes: Often working in isolation, IT teams are still considered to be supporting players in many workplaces, yet the responsibility being placed on them is huge. In the event of a cyber attack, network outage or other major issue, they will typically drop everything to fix the problem at hand. Almost all the respondents (95%) to a new AlienVault survey said that they have fixed a user or executive's personal computer issue during their work hours. In addition, over three-quarters (77%) said that they had seen and kept secret potentially embarrassing information relating to their colleagues' or executives' use of company-owned IT resources.
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