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AVG 2011 Update Causes Widespread Problems For 64-Bit Windows 318

phx_zs writes "Last night's mandatory update of AVG 2011 Free edition has caused most 64-bit Windows 7 PCs to fail while loading Windows. On their website they have an FAQ with instructions on how to repair the problem using a boot CD or USB device."
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AVG 2011 Update Causes Widespread Problems For 64-Bit Windows

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  • by Midnight Thunder ( 17205 ) on Thursday December 02, 2010 @05:02PM (#34422814) Homepage Journal

    The irony is that you need to find another computer to read up on how to fix the issue.

    • by mcgrew ( 92797 ) *

      On their website they have an FAQ with instructions on how to repair the problem using a boot CD or USB device."

      Yeah, that's real handy when your computer won't boot. AVG should snail-mail these instruictions to their paying customers. Not sure how users of free-AVG should be treated, though.

      I guess they could just boot to their Linux partition.

    • by grahammm ( 9083 ) *

      The irony is that you need to find another computer to read up on how to fix the issue.

      Or boot from a live CD/DVD such as systemrescuecd.

    • How is that "ironic"?

    • The irony is that you need to find another computer to read up on how to fix the issue.

      *sniffs air*

      What's that smell?

      *sniff sniff*

      Yes, I think... Yes, it's certainly the stench of... *sniff* Yes, AVGs share price nose diving...

  • AVG? Feh. (Score:5, Informative)

    by Pojut ( 1027544 ) on Thursday December 02, 2010 @05:03PM (#34422824) Homepage

    Does anyone actually use AVG anymore? There was a time when it was awesome, but it just got crazy bloated and slow...

    • Re:AVG? Feh. (Score:4, Informative)

      by sumdumass ( 711423 ) on Thursday December 02, 2010 @05:07PM (#34422896) Journal

      I run AVG but not the default versions. Well, it's the same except I disable the link scanning, tool bars, and id protection crap and it seems to be smooth and light.

    • Re:AVG? Feh. (Score:5, Insightful)

      by JeffSpudrinski ( 1310127 ) on Thursday December 02, 2010 @05:11PM (#34422972)

      I've been discouraging my friends/customers from using it for about 18 months now.

      Agreed that it was once awesome, but they took a dive when they starting including that crappy IE plugin tool that pre-verifies all the results of your searches.

      They also make it nigh on impossible to find the free version on their site (or it was hard last time I looked, which has been a while).

      While all AV programs are prone to screwing something up, this one won't help their already soured reputation.

      I've been using Avast and Sophos for a while now and had little issues with either of them.


      • They also make it nigh on impossible to find the free version on their site (or it was hard last time I looked, which has been a while). []. You just have to watch for the free links, because they put the paid ones next to it and they're a whole lot flashier

      • Agreed, I've had excellent results for Avast. I only wish they'd update their managed client and ADNM (which was rather crap to begin with) to version 5.

    • by Gonoff ( 88518 )
      I do. Am on Win7 64bit. Ran the upgrade last night and it seems fine here.
    • by b0bby ( 201198 )

      Since I first tried out Microsoft Security Essentials that's what I've advised people who ask me what to run on the home machines to use. I use it on my Win7 machine & it's unobtrusive, which I like. For work I like NOD32, which equally just does its job & otherwise is not noticed. I had an issue with AVG on an XP machine years ago and one problem like that is enough for me.

    • Uninstalled it when I figured out it was responsible for Team Fortress 2 breakage, even when I disabled the networking components (I found out that doesn't actually disable them, you have to choose not to install them at install time) and was happy when my whole computer sped up as a bonus.
    • Since Norton, modern AV software in general seems to be a case of the cure being worse than the disease. Why do I need ad supported toolbars and mandatory scan slowdowns in place of Poker popups and replicating trojans? Both bog my machine down, just one is less likely to destroy files (failed bootups notwithstanding). My University uses Sophos. When I must set up a Windows machine, I set up an F-Prot license. I've trusted Frisk since forever, but the application has its glitches certainly.

      So much cruft

  • AVG is Garbage (Score:3, Informative)

    by Anonymous Coward on Thursday December 02, 2010 @05:03PM (#34422828)

    AVG is trash and has been since at least vserion 8. We're using the enterprise version 9.0, with the 2011 management console at my organization, and today it started pushing out its AVG toolbar to everyone.

  • by Enderandrew ( 866215 ) <> on Thursday December 02, 2010 @05:04PM (#34422856) Homepage Journal

    I used to recommend AVG as the free anti-virus solution to people, but Microsoft Security Essentials has a much smaller footprint, it doesn't harass you to upgrade to a paid version, and it has a better detection rate.

    AVG isn't particularly great when comparing free or paid products these days.

    • by Anonymous Coward on Thursday December 02, 2010 @05:10PM (#34422942)

      Agreed on that one - I've migrated away from recommending AVG or AVAST to Microsoft Security Essentials to any Windows user who doesn't want to shell out for an AV.

      (The turning point was the AVG link scanner. That was a terrible idea and a sure sign it was headed for the toilet quickly.)

      To any who do prefer higher-quality, paid antivirus software, I've found ESET NOD32 to be consistently excellent, or Kaspersky AV if you want to trade speed for thoroughness on deeply-nested archives (not always a good idea). (I have to begrudgingly admit that the newest Norton is not completely awful like we've come to expect but still isn't something that would ever appear on my recommendation list. McAfee would never appear there under any circumstances.)

    • Same here. MSSE has been stellar in the time it's been available... glad I switched from AVG :)

    • How do I get the icon out of the system tray?

      I don't want an icon down there unless I am infected. How can I get MSE to do this?

      • With Windows 7 you can customize it to only show up for notifications only. Click the little triangle on the left of the system tray and pick "customize."

    • ... is the lesson I take from this.

      I also use MSE on all my windows installs, and it's surprisingly low-profile.

      I can only imagine that Microsoft finally figured out that this security industry is like a symbiote that will eventually kill the host (Windows). Best is to create your own version and integrate it (though the 2nd part would be regarded suspiciously by anti-trust division).

  • Security Essentials (Score:5, Informative)

    by PIPBoy3000 ( 619296 ) on Thursday December 02, 2010 @05:06PM (#34422876)
    I used to recommend AVG, and have since switched to telling family members to use Windows Security Essentials. AVG isn't the lightweight, unobtrusive piece of software it used to be.
    • That is my experience exactly. I stopped using AVG when it went to version 8 and became bloatware. I switched to using Microsoft Security Essentials for all of my Windows boxes and recomend it for all of the people I provide informal support for,
  • by Cyno01 ( 573917 ) <> on Thursday December 02, 2010 @05:12PM (#34422982) Homepage

    Of course something like this would happen with a free program, you get what you pay for. Nothing like this would ever happen with one of the quality anti virus programs, like McAfee...

    • That had to have been an attempt at humor... Especially since I seem to recall both Norton and McAfee having issues which remind me of this in past versions...

      I guess it just means AVG has joined the Norton and McAfee club...

  • by GF678 ( 1453005 )

    Aren't updates tested before being pushed out? Or would useful testing of definitions take too long with modern AV software that they just pass the barest of qualifications before being approved?

  • I got burned with this this morning. I had to boot into my Windows install CD and revert to a save point. I'm quite underwhelmed.

    Quite frankly, I'm actually getting tired of AVG suddenly deciding that I need to restart my computer so that it can finish an upgrade that I didn't initiate it. It's my computer, and I will decide when to do upgrades and when to f-ing reboot -- that's the one thing about Windows machines that still drives me crazy, every ^$#^#% application deciding that what I really need to d

    • by jesseck ( 942036 ) on Thursday December 02, 2010 @05:23PM (#34423128)
      Microsoft Security Essentials. It may be from Microsoft, but it's a good piece of software. Licensed for home users and businesses with 10 or less computers- it's what I've been pushing my small business customers to lately. It's lightweight, unobtrusive, and performs checks well.
    • Avira AntiVir is quite good, in my opinion. []
  • I've said it before and I'll say it again: Antivirus causes more problems than it solves. You're far better off using a modern operating system (Mac, Linux, Win7, anything but XP) with no antivirus and religious attention to system updates.

    This opinion may be totally uninformed and wrong, but since I never use Windows for anything mission-critical, I don't care if I turn out to be wrong.

    • by Junta ( 36770 )

      I don't care if I turn out to be wrong

      GASP. You do realize you are on the *internet* and therefore you *can't* be wrong?

    • by zonky ( 1153039 )
      That's fine, if you never download and install software. the problem is that the method of acquiring new software in the OSX/Windows space is just totally broken- (download something from anywhere and run it...)
    • I don't know if doing online banking or even email is considered mission critical, but you do realise that they can nick your passwords.
      If your email is compromised then most of your other logins can be finessed.
      of course the real killer is paypal or online banking.
      I know people who have lost thousands due to keyloggers getting ahold of their online banking passwords.

  • This happened to me about a month ago on a 32-bit Windows 7 box. Woke up to a BSOD caused by a wee hours AVG update. Used system restore to fix the box, got rid of AVG, installed Microsoft Security Essentials and haven't looked back.
  • Yet another reason why virus scanners are crap and don't go anywhere near my Windows box.
    • Yes, they're crap. But getting a virus is worse. Pick your poison.

      • I don't run Adobe and generally don't use the internet with Windows, so I'm not too worried.

        Even if I did catch a virus, I would never be comfortable with my OS after the fact and would replace it anyways. There are so many advantages to keeping my data separated from my OS by partitioning.

        Also, I've seen virus behavior that is much more benign than any anti-virus software. Slow systems, "hey an update ran now my computer won't boot", anti-virus generally causes more trouble than it's worth.
  • This is why the policy on my network is "No automatic updates.". Software can tell me there's an update available, but all downloading and installation of updates is operator-initiated. That way I can control when updates are installed and can delay installation until I've seen whether they cause problems or not. Any software that can't follow my rule gets uninstalled (forcibly if neccesary).

    It annoys the IT guys at my workplace because they want my home machines (that I use to VPN in to work) to take updat

  • Okay, add your Vista is crap already joke here....

    I wondered what the problem was. I hadn't installed any new software. The computer had booted up previously. But I left it on and went to dinner. Came back and the screen wouldn't come up. Started tapping the keyboard (thought it was in sleep mode) but then it rebooted. Tapping the key must have signaled the AVG reboot. Or it tried to reboot but then came up with an error. Ran the auto fix on it which found nothing wrong with the hardware. Finally got it to

They are called computers simply because computation is the only significant job that has so far been given to them.