100,000 More Social Security Numbers Exposed 325
ThinkComp writes "PayMaxx, Inc. is a web-based payroll processing company, and they recently notified me that my on-line form W-2 was available. And so it was, along with the W-2 (including SSN and salary data) of every other one-time PayMaxx customer dating back at least five years, possibly 100,000 in all. Through news.com, PayMaxx reports, 'PayMaxx has made and continues to make every effort to secure its system against any breach,' which is why part of their site has been down now for several days."
Credit report monitoring (Score:5, Insightful)
Re:Credit report monitoring (Score:5, Insightful)
Why stop there... if my identity is stolen through the theft of their ideas; and someone cleans out my accounts the LAST thing I'm going to care about is them paying for "monitoring".
I want them to pay for the damages they caused by essentially being an accomplice to the thieves.
Re:Credit report monitoring (Score:3, Insightful)
Re:Credit report monitoring (Score:3, Insightful)
Instead they'll will waste time and money passing more laws against those who misuse these shoddily protected servers in a classic "close the barn door after the horse has escaped" federal maneuver.
Use of SSN fundamentally flawed. (Score:5, Insightful)
The fact that this (very real) failure by PayMaxx to protect thier customer's privacy escalated into the potential for identity theft is the fault of the government not PayMaxx. This is because the use of social security numbers as an authenticator is fundamentally flawed and insecure.
Every authentication system needs at least one identifier and one secret. The former is public information while the latter, obviously, must remain private. However, when the US government and other institutions use SSNs as a way to authenticate who you are, they are attempting to use a single piece of information as both the identifier and the secret. Since it is impossible for something to public and private at once, this is bound for failure.
For years, the "solution" to this problem has been to avoid giving-out your SSN unless at all necisarry. While this is a very good idea for privacy reasons, it is worthless advice for protecting your security. Imagine your computer admin telling you that you should "only" give out your password when necissary. And that meant writing it on every government, healthcare, banking, and educational form you fill out. Then imagine that admin expecting your account to be secure. If an computer admin instituted a policy like that he would be fired, and yet that is the policy we are using to secure our very identities!
The government needs to step up and institute a new secure way to authenticate people, as well as begin a campain to inform the public that SSN are not suitable for authentication, by any organization. We cannot expect to have any security of identity if everyone in the country autenticates our identity using a fundementally flawed manner.
Re:Use of SSN fundamentally flawed. (Score:5, Insightful)
State and local governments, businesses, and eventually the military decided that since everyone had a unique SS number, they could save themselves some money and effort by simply requiring everyone to use their SS number as an ID number.
This is an incredibly STOOPID idea that 2600 magazine has been preaching against for many years now.
In short, I'm sorry, but you are mistaken in blaming this on the government.
Re:Use of SSN fundamentally flawed. (Score:2, Insightful)
It should have never been allowed.
Re:Use of SSN fundamentally flawed. (Score:4, Insightful)
There are many who are responsable. However, PayMaxx KNOWS WELL the problems they create by leaking SSN and other data. You'd have to live under a rock to NOT KNOW it's a serious problem that can cost someone thousands of dollars and hundreds of hours. The problem was repeatedly brought to their attention and they willfully ignored it.
They are not alone in their negligence, but they sure seem to be leading the pack at the moment.
The real solution would be for the courts to acknowledge the facts of the matter. That is, SSN proves nothing, and DL proves little or nothing.
Given that, credit cards, etc have literally NO idea who they are lending money to. Given that, before making any disparaging remarks on someone's credit reports, or make a single harassing phone call, they had better have a photo of the person with the signed credit application in hand, and they'd better make sure it matches the appearance of the person they're pestering. If not, they may be guilty of harassment and and libel and should be treated accordingly.
Re:Use of SSN fundamentally flawed. (Score:3, Informative)
The result? Another trip to the legislature required...
Re:Credit report monitoring (Score:2)
1. Design system to make money
2. Sell insurance against the flaws in the system
3. Profit!
Re:Credit report monitoring (Score:5, Insightful)
You can't cover your ass if you screw up big time? It's simple......you......should.....NOT......be.....a
criminal penalties (Score:3, Insightful)
Re:Credit report monitoring (Score:3, Funny)
I'm sorry, your dramatic punctuation license has been revoked for abuse.
Re:Credit report monitoring (Score:2, Insightful)
Casinos have to have enough cash on hand to cover every chip in play (at least in Nevada)...why can't data warehousing companies be held to at least similr expectations? It would certainly provide a little incentive for them to actually try to secure the data...
Re: (Score:2)
Re:Credit report monitoring (Score:2, Funny)
That is criminal negligence. Depraved indifference, and the like.
Uh oh... (Score:5, Funny)
Oh wait...
Re:Uh oh... (Score:5, Funny)
Re:Uh oh... (Score:2, Informative)
But, I noticed, that couldn't be Jon Stewart's real social security card, because the name that would appear would be his real name, which is Jonathan Stuart Leibowitz.
Re:Uh oh... (Score:5, Insightful)
I liked the way how he subtly hinted at the folly of using identifiers as passwords. An identifier is supposed to be public (akin to a login)... but it is increasingly being treated as a password....something which it was never designed to be.
I have the same problem with credit card numbers too. They aren't supposed to be secret - a variety of persons have an opportunity to read/record/duplicate them every time you use it at a restaurant/merchant/online/etc. There should be some other "secret" mechanism to (the written signature is overrated, outdated and ineffective) Some debit cards do require a PIN (unfortunately not always), which is the proper way to go about it (assuming the swiping mechanism, keypad etc are not rigged).
If enough news outlets spread awareness about this issue and enough people stop treating their SSN's as a secret or atleast protest against businesses using them as an authentication mechanism, maybe we could have a better system.
Re:Uh oh... (Score:2)
Have you seen "Chip and PIN"? The PIN which is used with a credit or debit card to gain complete access to your bank account, you now have to type in, in plain view, in front of a queue of customers, every time you want to use that card to pay for groceries.
Secure? Betcha.
And now of course, there are no signatures. So when authentication fails, the bank doesn't have to prove that the transaction is valid (because "yo
Define "breach" (Score:5, Insightful)
-Charles
Re:Define "breach" (Score:5, Informative)
Re:Define "breach" (Score:2, Insightful)
Yes. Anybody who thinks there's a difference between those two choices shouldn't be allowed to set security policy, data retention policy, or have input into the design of any web application on any system that stores private (personally-identifiable) customer data.
I'd go further: they shouldn't be allowed within an airgap's distance
Re:Define "breach" (Score:4, Insightful)
It means they were sloppy. People play with URL strings all the time.
It's trivial, especially so in ColdFusion, to make sure that the browser you authenticated is the only one you'll serve a particular document to. PayMaxx and their developer were negligent here without question.
Terrifying quote ... (Score:5, Insightful)
That they weren't even willing to listen when someone pointed this out to them is appaling.
I wonder if their failure to actually do their job might land them in trouble. Saying that you've been audited for security and therefore no problem exists is kind of a cop-out.
ALL YOUR DATA ARE BELONG TO US! (Score:2)
They dont want o pay for syadmins (Score:2, Insightful)
But will this matter... (Score:5, Funny)
Re:But will this matter... (Score:4, Insightful)
S.U.C.K.E.R.
First off: By his own acknowledgement, a self-directed system of investment does nothing to resolve the financial problems facing social security.
Secondly: The problems facing social security are a direct result of decreases to taxes which require decreases in social spending.
Thirdly: Social Security is SUPPOSED to be money you can't fuck up. Its supposed to be money that isn't at risk. That's the definition of the word "SECURITY" you dumbass. If you turn it into "Risk Capital" you've got no security at all.
Do you also like the idea of homeless old people? Because if you get rid of social security that's EXACTLY what we'll have again. (Yes, its what we had before Social Security).
Once again the administration has fooled the gullible American public into believing that a correlation exists between his policy and some impending problem. World Trade Center get attacked? Let's invade Iraq. (total non sequitor). Social Security in Financial Jeopardy? Let's create private accounts. (and another non sequitor)
Want to control how your money is invested? Open a friggin e*trade account. Want to synthesize a bull market so you and your banker buddies can get rich? Flood the market with the biggest private investment in the history of the world.
I call bullshit. And so should you.
When will you dumbasses learn.
Re:But will this matter... (Score:2)
-nB
Re:But will this matter... (Score:2, Insightful)
Actually, the problems facing Social Security have nothing to do with tax cuts, but instead with the facts that...
(A) Social Security is a pay-as-you-go program with a fundamental disconnect between inflow and outflow (benefits owed are not related to inflow).
(B) There is not and never has been a "trust fund"; instead, the money was promptly borrowed and spent in lieu of additional general revenue.
(C) The "baby boomers" are about to become extremely numerous retirees compared to the number of workers
Re:But will this matter... (Score:3, Insightful)
Sort of. The SSA is required to put excess revenue into US Treasury Bonds. So looking at the SSA as a seperate entity, there is a trust fund in the form of many many bonds.
Now taking the US government as a whole, the money doesn't exist because we've been running deficits practically consistently since Vietnam.
Here's the thing though. The bonds held by the SSA a
Re:But will this matter... (Score:2)
Yes, it does. Just like NCLB (all children left behind) was deisgned to be an unfunded mandate in order to screw the children to prepare the people for greater receptivity to subsidies for the rich (vouchers), the same is true of his SS reform. He is planning on letting people keep money out of the system, and he is asserting that keeping payments static, but lowering pay-in is going to extend the life of SS. No, it's going to kill it sooner. He wants it dead
Re:First off, (Score:3, Funny)
I bet Enron is on the list.
Re:But will this matter... (Score:3, Interesting)
As this becomes commonplace... (Score:5, Interesting)
We're taking the wrong tack here... the problem isn't that SSNs and CC#s are so insecure - the problem is that we have become so dependent upon just one or two pieces of information that identity theft has to defeat only one or two "choke points" to screw us.
Instead of improving security at the choke points - which will always be under heavy attack - why not make identity theft harder by multiplying the potential number of choke points? If someone has to have, say, my Driver's License, Passport, Social Security Number, Credit Card Number, "Personal ID Password" and, say, a "Counter-Identity-Theft Number" suddenly ID theft becomes a heck of a lot harder.
Seriously... are we burying our heads in the sand and attacking the wrong thing here?
--AC
Re:As this becomes commonplace... (Score:2, Insightful)
It certainly does...along with just about everything else that requires you to furnish proof of your identity.
If people can't be bothered to pick a secure password, there's no way they'll be able to keep up with a scheme like the one you've just outlined.
Now, if you ask me if I have a
Re:As this becomes commonplace... (Score:2)
Yes, they can. There's plenty of room for more post-it notes.
Not to worry! (Score:5, Insightful)
Re:Not to worry! (Score:2)
Re:Not to worry! (Score:2)
It only takes one village idiot to ruin things.
Or put another way: it takes one idiot to raze a village.Re:As this becomes commonplace... (Score:2)
However, when everyone starts requring that information, it'll be in all the insecure databases as well.
I think the answer is more about actually contacting the person when opening new accounts.
Re:As this becomes commonplace... (Score:2)
Well that might limit fraud to the old-fashioned con artists (the ones who can actually talk a good game), but that's about it. Barring some absolute, unfalsifiable form of unique identification, identity fraud will continue. And no, biometrics as they currently exist don't count (especially if you're trying to send the prints, etc., as data over the internet).
Re:As this becomes commonplace... (Score:2)
For a very slow-paced and not-often-used example, some banks will call you to verify anomalous purchases made with your credit card.
Re:As this becomes commonplace... (Score:2)
Re:As this becomes commonplace... (Score:3, Insightful)
Instead of improving security at the choke points - which will always be under heavy attack - why not make identity theft harder by multiplying the potential number of choke points? If someone has to have, say, my Driver's License, Passport, Social Security Number, Credit Card Number, "Personal ID Password" and, say, a "Counter-Identity-Theft Number" suddenly ID theft becomes a heck of a lot harder.
As pointed out, the thieves would just steal all the information, however, I think this could be worked int
Re:As this becomes commonplace... (Score:2)
Re:As this becomes commonplace... (Score:3, Funny)
They provide me with a series of indexed one-way hashes that I must successfully append to a random password (basically, S-KEY). These are physically exchanged through registered courier under separate cover to each other and all other identifying information on the account and updated either on expiration or the merest hint of compromise.
Why the hell ALL banks don't do this is a mystery to me.
Finally (Score:5, Funny)
Re:Finally (Score:2)
MSN censors Scientology search results [buffalo.edu]
Apologize and fix it! (Score:2)
Acknowledge it, say that you're sorry, and fix it!
Everyone makes mistakes - the question is what you do to make things right.
"Nah, let's insult the customer, ignore them, and hope that problem will just go away. Surely no-one else will ever notice."
"Hey - what's that lawyer doing here?"
Hell, I already knew all that. info (Score:3, Funny)
Rocky Raccoon.
p.s., please stop dumping the bathroom trash can in with the kitchen's. Thanks.
100,001 (Score:2, Funny)
Free credit reports... (Score:2, Informative)
Re:Free credit reports... (Score:2)
You fill out a form, they send you (via snail mail) *another* form, you fill that in and send it back, then wait 4 - 8 weeks for your free report.
Almost as if, at every step of the way, the credit bureaus wanted to make it hard and inconvenient for you to get this info for free, rather than paying $30 to do it online.
Re:Free credit reports... (Score:2)
Re:Free credit reports... (Score:3, Insightful)
Re:Free credit reports... (Score:3, Informative)
From ftc.gov [ftc.gov]...
Free reports will be phased in during a nine-month period, rolling from the West Coast to the East beginning December 1, 2004. Beginning September 1, 2005, free reports will be accessible to all Americans, regardless of where they live.
Consumers in the Western states -- Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and Wyoming -- can order their free reports beginning December 1, 2004.
Sophisticated? (Score:5, Insightful)
I can't see what is so highly sophisticated about incrementing an ID passed as a URL parameter.
I think they are lucky to not have been visited by some real "sophisticated hackers"...
Re:Sophisticated? (Score:2)
Re:Sophisticated? (Score:2)
Alternate link (Score:3, Informative)
First ChoicePoint now this? How long until a major government database like one from the IRS gets hacked and information on almost every US citizen is available? Scary thought.
- Cary
--Fairfax Underground [fairfaxunderground.com]: Where Fairfax County comes out to play
Re:Alternate link (Score:2)
1. No one knows EBCDIC anymore.
2. It's hard to cause a buffer overrun in 80 columns.
3. It takes a long time to download information at 300 Baud.
Seriously, their computers can process over nine tax returns per day. Do you really think you can crack them?
Throw the book at em (Score:2)
...heh (Score:2)
We all need to get phycially marked with a number! (Score:2, Funny)
(just to freak out the Christians of course)
Re:We all need to get phycially marked with a numb (Score:2)
They don't get paid to be secure. (Score:2, Insightful)
The more people they sell to, the more money they make.
In
this case, keeping your data secure costs money, so it just doesn't pay.
Oh, you think they should care about you? For a price, maybe they will...
Time to write to my Congressman (Score:3, Interesting)
When will these idiot companies start taking security seriously instead of being idiots about it? Time to take a page out of the "If I were an Evil Overlord List": One of my advisors will be an average five-year-old child. Any flaws in my plan that he is able to spot will be corrected before implementation. and My five-year-old child advisor will also be asked to decipher any code I am thinking of using. If he breaks the code in under 30 seconds, it will not be used. Note: this also applies to passwords. Source [eviloverlord.com]
On a side note, all this stuff just keeps reminding me about the No Networked Systems requirement in BattleStar Galactica.
Re:Time to write to my Congressman (Score:2, Informative)
Yeah, it's insecure. So? (Score:4, Insightful)
Do you think it's bad that PayMaxx shows people's personal information on the web? Of course it is. But how about if you get it legally from the IRS instead [irs.gov]?
IRS FUD: Tax returns are not public even with FOIA (Score:2)
I declare that I am either the taxpayer whose name is shown on line 1a or 2a, or a person authorized to obtain the tax return requested. If the request applies to a joint return, either husband or wife must sign. If signed by a corporate officer, partner, guardian, tax matters partner, executor, receiver, administrator, trustee, or party other than the taxpayer, I certify that I have the autho
Re:Yeah, it's insecure. So? (Score:2, Insightful)
Sophisticated and determined??? (Score:5, Interesting)
From the article:
"No system in the world is 100 percent secure from a sophisticated and determined hacker," the Tennessee-based payroll company said in a statement sent to CNET News.com
And...
Greenspan, a former PayMaxx customer, said he discovered the alleged problems in the company's system more than two weeks ago, after he received notification from the company that his W-2 tax form was available online for download and printing. The link to access the W-2 included an ID number, and he wondered whether the company had protected against an obvious security problem: adding one to the ID number to get the next form.
Instead of being denied access, Greenspan found that another person's W-2 was downloaded and readable. Sequential, rather than randomized, ID numbers made it easy to call up numerous customers' data.
Sophisticated and determined my ass!!
Re:Sophisticated and determined??? (Score:2)
Hey, you didn't think of it.
Fight Club (Score:2)
Punishment (Score:2)
Dupe (Score:2)
Yeah, but (Score:2, Funny)
here's some info for you related to this (Score:2, Informative)
Back the bus up... (Score:3, Informative)
If you check the Boston.com article [boston.com] that's been posted by another user, you'll see that "Think Computer" was demanding payment to tell them about this bug. This sounds a little bit like extortion, don't you think? What gets even more interesting, is that I recognized this guy from an earlier story [slashdot.org] on Slashdot. He wrote a rambling, alarmist "whitepaper" about how unsecure WiFi was in the Boston subway. Furthermore, searching Massachusetts business filings [state.ma.us] doesn't show that any "Think Computer" corporate entity exists.
I believe that this is just some young kid who desperatly wants for himself to be seen as some sort of security expert. His techniques are highly unprofessional and insulting to those of us in the industry who do, in fact, have a clue as to how IT consulting works.
Bad summary (Score:2)
Do Over! (Score:3, Insightful)
I think its time to adopt something like a Sweden model of smartcards for a national id.
No smartcard is worth its salt without a personal user-definable PIN number.
And forget this Bio-authentication crap. Bio-authentication is never revokable once stolen.
Dump SSN for authentication (Score:4, Insightful)
For the non-Americans here (Score:2)
Re:For the non-Americans here (Score:2)
Computer records have replaced paper filing systems in most organizations. Since more than one person may share the same name, accurate retrieval of information works best if each file is assigned a unique number. Many businesses and government agencies believe the Social Security number is tailor-made for this purpose.
I've always been taught (Score:2)
There's some myth that is out there, that it's possible to secure our data.
The truth is that everything is down to a question of bits. Either it's a 1 or a 0.
and so it's not really out of the realm of possibility to find and break encryption.
And anyone who suggests otherwise is trying to sell you a Yugo.
Big deal..... (Score:2)
Why does someone HE have YOUR information? (Score:4, Insightful)
This is not really a new problem. Technology has just changed the way we deal with it. Before all of this computerization, if someone wanted to know about you, they had to ask you questions. The dialog might go like this:
Nowadays, you are not involved in any of this process. All of your personal information is flowing around behind the scenes between companies that trust each other, but *NOT* you. However, the amount of personal information is increasing to the point that the resulting questions might be more like this:
The catch is "our records" really is "your records" that they have collected without mentioning to you.
Solution: We need a legal principle that it is *YOUR* data and it is *YOUR* right to decide who knows it and what is done with it. (This is actually implicit in the Fifth and Sixth Amendments of the Bill of Rights.) We also need a technical principle that *YOUR* data should be stored on *YOUR* own computer. (This is the old "Possession is nine points of the law.")
How it works: If someone wants to record information about you, they should contact *YOUR* computer and store it there. They can include whatever signature they like to insure that you can't tamper with the content. They can include a binding request that you back up the data. However, if they want to see that information later, they must ask *your* computer to provide it, and *your* computer will only provide the information if *YOU* agree. (Actually, this means you would define privacy policies for your computer to enforce, including such things as "doublecheck with me anytime someone claims I owe them more than $10", etc.)
Re:Fingerprints/retnal scan (Score:2, Insightful)
and they'd probably sell that information as well, so other services can verify your fingerprint too...
so, we're back at square one.
How EXACTLY would that have solved the problem? (Score:2)
Re:Socials? (Score:5, Insightful)
Think about the following, in terms of being a terrorist, or just someone who wants to gain illegal entry into a country un-noticed:
With a W-2 (which is a statement of income for last year, I presume, like a T4 in Canada where I live) you now have:
- A valid name of a US Citizen
- That citizen's SSN
- thier place of employment complete with job title
- last years earnings, which should allow you to look the part if you decide to impersonate them
- thier home address
All of this put together would allow for the easy forging of identiy papers. Yup, it could allow a terrorist un-fettered entry into the US with a great degree of anonymity and secrecy.
Hi, Mr. Rumsfeld - feeling OK now?
Soko
Re:Socials? (Score:2)
I hate to say it, but I think it's time the Government steps in. Tis sort of thing simply cannot be allowed to continue. These data warehousing companies must be held to account. "
Ummm you realize the reason we are in this mess is BECAUSE the government created the SSN to begin with don't you?
The process is as follows
1. Create bureacratic law to "solve" perceived problem, and increase governmental power.
2. Step one above creates additional problems.
3. Goto ste
Re:common sense (Score:2)
And a lollipop.
Re:Social insecurity (Score:2)
Re:Social insecurity (Score:2)
Re:Social insecurity (Score:2)
Canada is way ahead of you here. they have SINs (Social Insurance Numbers).
Re:Social insecurity (Score:2)
Re:It's time to admit the failure (Score:2)
Did I miss something?