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Dutch City Of Haarlem Takes Up OpenOffice.org 32

zerdood writes "An article in IDA states that Haarlem, the capitol of North Holland, has succeeded in converting 2000 desktops to use OpenOffice.org. They initiated the migration in response to the 500,000 Euro licensing fees paid every year to Microsoft for an upgrade from Office '97. Training people to use OpenOffice.org is projected to cost about one tenth of that. Jan van de Straat, director of R&D for the city, has also stated that they could move up to 20% of the city's desktops to Linux without any problems. Their servers already use Penguin Power."
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Dutch City Of Haarlem Takes Up OpenOffice.org

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  • by poningru ( 831416 ) on Wednesday November 17, 2004 @02:27AM (#10840052)
    hopefully the 25% prediction will come true. In US there is no chance in near future because any attempts made by the fed govt or state govt to recomend oss is shot down by the M$ lobyist.
    • by Anonymous Coward
      Under the current political climate, it could work in the US if it was rebranded from Linux to JesusOS.
    • by nocomment ( 239368 ) on Wednesday November 17, 2004 @02:52AM (#10840135) Homepage Journal
      My company moved to OpenOffice.org and people complained like mad that they were having problems. Until...we put shortcuts to Write and Calc on their desktop and renamed the shortcuts to "Word" and "Excel". The complaints literally vanished overnight.
      • And that is 'literally' why it will never replace MS Office. Those shortcuts can be pretty tricky.

        Especially to republicans.
        *ducks*

        Seriously, if it's not a standard-with-distro copy of OpenOffice, then nothing seems to be associated properly, and it's a pain to figure out how to get things (associations) to work with the WindowManager-of-the-day and the mail client of choice.

        Icons on the desktop are the least of our problems...
      • by WhatAmIDoingHere ( 742870 ) <sexwithanimals@gmail.com> on Wednesday November 17, 2004 @10:10AM (#10842046) Homepage
        I've said this in a topic about switching friends to firefox, and another about switching family to Linux.. if you LIE to the people you're switching, you're not helping them.

        They won't realize that what they are using isn't "Word" or "Excel" but a free open program that they could use at home. If they knew that, they would use it it at home and also tell their friends about this amazing new free software on the intarwebs that's just as good or even better than the expensive Microsoft version.

        Tricking people has never helped spread word of mouth. Ever. At all.

        If you had taken the time to actually address the problems people complained about with each person, they would have realized themselves that OO.o is, as I said above, just as good if not better than the Microsoft "standard," and once they realize that, they tell their friends and family.



        Sorry for going off on a rant there, but that kind of stuff bugs the hell out of me.
        • I really have to disagree with everything you've said here.

          I've said this in a topic about switching friends to firefox, and another about switching family to Linux.. if you LIE to the people you're switching, you're not helping them.

          The users we're talking about don't know -- and more importantly -- don't care what they're running as long as they can get their work done.

          They won't realize that what they are using isn't "Word" or "Excel" but a free open program that they could use at home. If the

          • Buy by lying and saying "This is a Microsoft product" just to shut up a user doesn't help anyone. You can "lie" in the same way Microsoft and AOL do, though. "This will protect you from Hackers. It will make your credit information more secure. You won't get as many viruses with this product."

            But don't lie and say "This is MS Word" when it isn't.

            And, don't assume the lusers are that stupid, some actually try to learn about their computers.. unfortunatly they go to Best Buy for advice.

            Help your flock
  • Phone companies:

    Standardisation of networks and huge expansion of market will lead to network commodotisation and things such as voice calls will loose significant revenue.

    OS companies (Microsoft):

    Home and office users with a standardised hardware and software requirements make generic PC and office suites a commodity.

    Specialised software still has clout.

    Dear Haarlem,

    Haven't you heared that OSS virus software has a greater TOC than our l33t war3z? Save money now and buy our XP w4r3z, plus get a free c
  • Encouraging... (Score:5, Insightful)

    by dn15 ( 735502 ) on Wednesday November 17, 2004 @03:37AM (#10840251)
    It's encouraging to see a story about someone who has actually made the switch to some sort of OSS as opposed to someone talking about it. I don't mean to imply that the other places considering the switch were insincere, but it's a lot easier to take seriously when you've eliminated the possibility that it was just a stunt to get reduced prices on MS Office. Nice work, Haarlem!
    • Indeed it is, and it would encourage others to make that shift too.

      But rather than the shift to open source, this is more encouraging to me:
      "With regards to open standards, Haarlem has decided that all new software purchases must use open standards, such as XML."

      With a shift to open standards, what would Europe's governments do if Microsoft did indeed launch an IP battle against OSS products?
      • by mpmansell ( 118934 ) on Wednesday November 17, 2004 @03:55AM (#10840298)
        Open Standards are well worth encouraging.

        Their adoption gives everyone a chance to get the service level they require. Free software can be written in the knowledge that it will interact with commercial software. Commercial software can be written to give the slick finish and support that the corporate or nervous user craves.

        If an organisation as large as the collective EU were to take the open standard/OSS route, all compainies like Microsoft could do was jump on the bandwagon to compete on a more equal playing field.
        • Open Standards are well worth encouraging.

          Indeed. And a very important point. The path to a good future for the Internet and computing as a whole is open standards. This is good for, but does not require, open source.

          Open-source is a good and noble cause but nobody is going to win the war for open computing based on GNU/Zealotry alone. It plays an important role but even more important are standards that let all members work on equal footing.

          For example, Safari is not purely open-source but it has fo

  • Migration Path (Score:4, Insightful)

    by mpmansell ( 118934 ) on Wednesday November 17, 2004 @03:51AM (#10840287)
    It looks like they are taking a sensible migration path.

    Adopting a new product (OOo) as the new standard, training people to use it and then insisting it be used for new work is the way to go.

    Since they already have licensed copies of Office97, there is no cost involved in keeping it alongside to run legacy apps and handle legacy documentation.

    Sending documents for other people to view can always be done by creating PDFs of them. This is the main way we do it and find that most people can read them regardless of platform. I can even read them on my telephone :)

    The next step on migration would be to divert some of the cash that would have been spent on the upgrade to porting the legacy apps to use OOo. Even if this took the whole upgrade budget, in the medium to long run they will still benefit greatly.

    Where there are people who cannot cope with PDF, or a PDF isn't adequate (i.e. they need an active spreadsheet) then encourage people to get OOo. The price is right :)

    In the case of suppliers, then you tell them they have to use it. I doubt there will be any contractual issues regarding this - I've yet to see a contract that said 'all invoice to be submitted in Word97' or somesuch:) If they want your money, this is a minimal cost (and ultimately a saving) for them.

    For other people, there can be problems, but even then how different are they to upgrading to a new version of Office? I remember incompatabilities between versions and having to save documents as Word 2.0 format, etc. OOo does produce passably decent Office code that is probably no waorse than those cases.

    OOo is freely distributable. CD-Rs are cheap. Burn a few copies to give to these people. If you have an organisation of a few thousand (as many govt organs will), then you will have a tech support department. Give a few of these valued people access to your tech support for OOo issues. It won't cost anything extra in most cases.

    While I write software commercially for a living, I also find advantage in OpenSource. Companies like Microsoft have, either by design or accident, gained a strong monopoly and thus have a stranglehold over us. For a piece of software that has become a 'standard', its cost is just too high for most people to afford. How many pirate copies because of this? How many feel justified in doing so? How many would agree with them?

    Whatever the 'rights' or 'wrongs' of the situation, no commercial product should be in such a monopoly position (unless its mine and I get all the dosh, of course :) ) and it is good to see Microsoft Office alternatives given a chance.
  • The joke is in the subject. It's pretty bad.
  • My company (a major software company featured often here on slashdot) has pushed a major OpenOffice initiative internally.

    The major challange remains interoperation with Word, and to a lesser degree, PowerPoint. Although internally this is survivable, when we have to share documents with customers (which is nearly every document in my case), OpenOffice is a major hassle.

    Some of our customers are enthusased and willing to get with OO just to work with us, but the vast majority at this point still do not c
    • I would like to pursue this issue. Your claim is that OpenOffice.org doesn't reliably convert Microsoft Word documents.

      I do contract work. So far, OO.o has opened every doc file I have come across, with one exception.

      It was the technical programming (register) guide for the ATI Xilleon.

      Over 1,000 pages, and formatted in tables. Then again, all tools in Redhat 9 refused to have anything sensible to do with the document.

      But, so far, that has been the only problem case. And I have put a LOT of stuff into O
      • Unfortunatly the documents in question are private internal docs that can't be shared publicly. :( I'd suspect the bulk of documents that are going to be problematic fall into this category.

        Most of the documents I've had difficulty with are lengthy (30-100 pages), and this is the bulk of my and my collegues working set. If OO can't handle big docs as well as short docs then thats not going to work.

        The problem is not in the content. Every single word comes through (I haven't found a case where this wasn
    • Assuming you are using OOo 1.1.3 (otherwise you are having problems already solved...)

      There are very minor issues with tables that I know of but these are generally not show stoppers.

      a) Please raise an issue and provide a sample document that will not convert. OOo is always interested in solving these problems.

      b) Raise the prompt saving to word as a usability issue or find an issue that discussed it and vote for it.

      We are working through all the issues but if nothing is reported then nothing will get f
  • Imagine the rate of adoption if the OO team got off their dead asses and make OO behave exactly like MSO? I'm talking about duplicating the same shortcuts, toolbars, and menus. The average person only knows how to work their apps "by rote," so having a different way (OO team would say it is "better," but that is just damn-MS-at-all-costs diarrhea) automatically makes the learning curve for those folks too high.

    This isn't rocket science; Microsoft did the exact same thing to Lotus in order to crush the 1-2-3

    • Imagine the rate of adoption if the OO team got off their dead asses and make OO behave exactly like MSO? I'm talking about duplicating the same shortcuts, toolbars, and menus.

      OO already duplicates MSO quite closely. I suspect that if they get any closer, they may face copyright problems.

      Furthermore, OO's purpose is not to duplicate MSO misfeature for misfeature. Many OO users are first-time users of any office suite and they really don't need to be burdened with all the things MSO gets wrong. OO trie
      • OOo is doing quite well as it is. It would be foolish to emulate all the problems in MS-Office. Perhaps a training wheel mode is required to re-arrange the menus and short cuts for recovering MS-Office users. Some software in the 1980's used to offer different configurations like that.

        However, as geg81 and others have pointed out, many OOo users are new users. They don't need the baggage of legacy software. Even if the users aren't so new, this is a chance to get things right, or at least better.

    • Imagine the rate of adoption if the OO team got off their dead asses and make OO behave exactly like MSO? I'm talking about duplicating the same shortcuts, toolbars, and menus.

      How do people manage to upgrade MS Office in your world? The last 3 upgrades all looked different, to the point of using different terms for the same concepts and different placement of menu items. Trust me, I have seen people flounder aplenty after an upgrade.

      In the end, moving to OOo will happen exactly the same as upgrading to

    • There is a project going somewhere to implement an exact match for the Word desktop. (Don't ask me where...) This can be done using the UNO interface (like the built in basic) and a little programming. It is definitely NOT a strategic direction of OpenOffice.org. If you wish this then please get involved and help, OOo will MS theme but it will never be installed by default, possibly not even in the official tarball for legal reasons. OOo will actively assist anyone who wants to get this working and OO
      • It is definitely NOT a strategic direction of OpenOffice.org.

        So it is not a strategic direction of OOO to use the interface standards of the market, right? Please allow me to quote from "User Interface Design for Programmers [amazon.com]" (APress, 2001):

        I've seen companies where management prides themselves on doing things deliberately differently from Microsoft. "Just because Microsoft does it, doesn't mean it's right," they brag, and then proceed to create a gratuitously di

  • then saving the money and going to OOo is a smart move.

    If they had already been using Office XP or 2003 I would imagine there'd be some resistance from the users.

    As good as OOo is, MS is still one or two steps ahead. (I use both, all the way back to the StarOffice 5.x days, and Microsoft Office is just more polished IMO all the way around...)

    Every now and then I toy with rolling out OOo at the school where I work, but until I can install it via GPO and it is more "network/user" aware I'm going to wait. I
  • Whoohoo, makes me proud I was born there :-)

    Haarlem has almost 150000 inhabitants so they save 3 euro per tax payer. Not bad.

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