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Spam

Spammers Stoop To New Low 397

mathowie writes "I received an unsolicited spam this week from MonsterHut, extolling the virtues of their "products" which are "email marketing" (they're a spam cannon). After reporting it at Spamcop, I received an interesting email from their bandwidth host. It seems that before they could cancel MonsterHut's account for violating their terms of service, MonsterHut began suing them. The worst part? A judge granted MonsterHut a temporary restraining order, forcing Paetec to keep their site online while they continue spamming, before Paetec even knew about the suit. Paetec is collecting affadavits from people that received the spam, so if you did, fill one out. It may be their only chance against the court. How far will spammers go to get their word out? When's it going to stop?"
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Spammers Stoop To New Low

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  • by Kris_J ( 10111 ) on Friday August 31, 2001 @04:12AM (#2238141) Homepage Journal
    I think there have been plenty of examples where an unexpected outage has lead to loss of service with no legal recourse -- perhaps that's what Paetec needs in this instance.

    (The most annoying thing is that the judge who made the decision probably doesn't even have an e-mail account.)

  • This is the LAST thing we need.. spammers being allowed to bully ISPs/upstream providers around and using the court system to do so. What kind of a judge would allow something like that? I haven't read the .pdf files yet (I'm pissed at Adobe still, and I axed Acrobat Reader) but I can't imagine a sane person actually letting something like that happen. :(

    This is a job for the A-Team..or 12 angry machete swinging Samoans.

    • %gv tro.pdf

      No one said you have to use an Adobe product to view the output of one.
    • Re:Oh, great... (Score:4, Insightful)

      by Caid Raspa ( 304283 ) on Friday August 31, 2001 @05:05AM (#2238224)
      What kind of a judge would allow something like that? ... I can't imagine a sane person actually letting something like that happen.

      Nicely put. But in USA(c) or United States of America (for Corporations), what did you expect? A sane legal system?

      The thing I can't understand is why has PaeTec sold the service to MonsterHut? I thought MonsterHut is a well-known spammer. If someone is well known to violate the policies of the corporation I work in, they end on our 'corporate blacklist' and will not be dealed with. Sometimes we share the blacklists with a few of our competitors so that someone having/being a constant problem will not be able to change from one to the other provider. For example, if someone can't keep his deals with one of our competitors, why should he treat us differently? We don't take risks like that. No company can be forced to sell/buy a service/product. This is also a good way of saving legal costs and trouble. I think 10% of our customers make 90% of the trouble.

      Activities that will generally put you to our blacklist include spamming, paying bills only after 3rd reminder, and some other things.

      • Re:Oh, great... (Score:5, Informative)

        by old_n_anal ( 255947 ) on Friday August 31, 2001 @08:03AM (#2238551)
        It runs long, but it's really helpful to read the complaint and particularly the transcript.

        PaeTec sold the service because, well, that's what they do. PaeTec's T&C's explicitly prohibit spamming (defined in the contract as unsolicited e-mail) and MonsterHut represented that they only send targeted e-mail to addresses that have opted in. Using PaeTec's definition, not spam.

        Where PaeTec blew it is by allowing an addendum to the contract that essentially allows 2% of MonsterHut's mail to be spam. MonsterHut contracted the addendum to cover the case of what they claim are people who opted in and then forgot or who've just got an axe to grind. Furthermore, the 2% means that 2% of all recipients have to complain.

        MonsterHut has sent 96 million e-mails. That means just under two million people have to complain before reaching the 2% threshold. Oops.

        So the basic lesson learned here is: Don't allow stupid addendums to service contracts. Or, don't do things based on a percentage of volume.

        In this particular case, it would seem (believe it or not) that if MonsterHut were found in violation of the 2% rule, an acceptable remedy would be to send out more spam on the bet that fewer than 2% would complain about the new round of mail. Relief through dilution.

        (Consider the nuclear power industry. In the early days, dumping of radioactive material was legally limited to some number of microcuries per milliliter. Got something to dump that's too hot? Just add water. There's a radioactive stream in Windsor, CT. as result. These days disposal is limited by total microcuries. )

        • Defendant's argument is that the clause only applies to mails sent within the terms of the contract, which is a "targeted e-mail marketing" (not-spam). Defendant is arguing that the clause doesn't apply to unsolicited e-mail. (i.e. the e-mail addresses they plucked off of Network Solutions whois databases.)
  • Countersue (Score:2, Interesting)

    by sopuli ( 459663 )
    Is it not possible to counter-sue, and get a restraining order on MonsterHut's system?
    • by Russ Nelson ( 33911 ) <slashdot@russnelson.com> on Friday August 31, 2001 @09:48AM (#2239003) Homepage
      Go read the transcript. The ISP claims the right to terminate service with no notice, but allows 30 days to cure a breach of contract, but promises not to terminate service simply because of complaints where a user opted in but forgot. Problem is that they have affadavits from people who didn't opt in, but got the email anyway. Monsterhut is trying to assert that users opt to receive email related to their internet service simply by listing an address in whois. Monster is also trying to assert a lot of nonsense that the judge isn't putting up with.
      -russ
  • by tester13 ( 186772 ) on Friday August 31, 2001 @04:19AM (#2238161) Homepage

    According to the affidavid filled by the plantiff, they were not involved in sending unsolicited email, and thus not violating any terms of use. If you possibly opted in through some other company then maybe it isn't technically spam? (according to the TOS)

    The point I'm trying to make is I can understand why the court wants to show some restraint before allowing an ISP to cut a firm's internet access. What would be the consequences if they cut the pipes and then sorted it out? Monster Hut could be deprived alot of revenue!

    I'm not trying to defend Monster Hut as they could very well be guilty. I just think that we should be pleased with the Judge's injunction until this gets litigated.

    • by KjetilK ( 186133 ) <kjetilNO@SPAMkjernsmo.net> on Friday August 31, 2001 @04:31AM (#2238184) Homepage Journal
      Oh, yes, they are big-time spammers, I've got some e-mail where they brag about it: Another successful marketing campaign brought to you buy: <a href="http://www.monsterhut.com" [snip] Judging from the address they sent it to, it comes from a web-harvest done about four years ago...
    • but what this looks like is that Monster Hut is claming that Paetec is caning them based on hearsay. thus this could be really bad for isp's, if spammers can sue to stay online and dismiss complains as hearsay...

    • Yes, they do! (Score:3, Informative)

      by Anonymous Coward
      and they use faked headers:

      Received: from smtp105.monsterhut.com ([12.105.4.105]) by <My ISP> with ESMTP id <Some id> for <My email address>; Mon, 23 Apr 2001 17:56:57 +0200 (MET DST)
      Received: from _[15.51.190.3]_by (12.105.4.22:4221) by smtp105.monsterhut.com (LSMTP for Windows NT v1.1b) with SMTP id <2.00003F61@smtp105.monsterhut.com>; Tue, 24 Apr 2001 01:02:51 -0700
      Received: from [131.105.201.168] by _[15.51.190.3]_by with SMTP id A40C47E11 Mon, 23 Apr 2001 11:49:51 PDT
      Date: Mon, 23 Apr 2001 12:07:08 +0000
      Subject: Send someone a special gift from Proflowers.com

      Remark the "_[15.51.190.3]_by" on the second 'Received' line, this is an attempt to make you believe that 12.105.4.22 was not the original sender but just a relay for the faked adress 15.51.190.3
      The third 'Received' line is completely faked.

      My ISP has stated in its AUP that the use of faked headers in email or usenet postings is a sufficient reason for immediate termination of an account.
      • Re:Yes, they do! (Score:2, Insightful)

        by AstroJetson ( 21336 )
        There's always the debate: Is is spam or is it not spam? It's like the porno debate of a few decades ago - I know it when I see it but it's hard to define in law. Well, faking headers and using open relays are two of the ways you can tell for sure. If it's legit (ie, you opted-in), there's no need for the subterfuge.

        I just love spam that at the bottom says: "This is not spam, blah, blah, blah....." Then why are you sending it through an open relay and pretending to be someone else???

        However, as much as I hate spam, I agree with the original poster. The court doesn't know whether these guys are spammers. Better to err on the side of caution than put some struggling company out of business by mistake. I hope justice prevails in the end, though. And by that I mean that the spammers should be forced to listen to Britney Spears for 20-life. On second thought...that's not harsh enough.

    • MonsterHut (aka Beaverhome) has been a well-known spamhaus for at least a couple of years. For further information regarding this rotten outfit, take a look at this link [spamhaus.org] on The Spamhaus Project's ROKSO database [spamhaus.org]. Lots of good history there. Or simply search DejaGoogle [deja.com] on Beaverhome or Monsterhut.

      Rich
    • It is Spam (Score:5, Informative)

      by Quila ( 201335 ) on Friday August 31, 2001 @06:37AM (#2238335)
      Some addresses Monster Hut sent to were only used as points of contact for domains with NetSol.
      There is no way they could have opted in anywhere since these addresses aren't used for anything other than domain contact.

      If one of those people got an unsolicited email, then it's spam, against terms of service, and reasons for terminating the contract.

      Monster Hut got that 2% complaint figure thrown in hoping it would save them from getting cut off for spamming, knowing there's no way to get 120,000 separate provable complaints.

      But they forgot that that's complaints on truly opted-in spam -- and they should have to prove the opt-in status. They can't -- they're toast.
    • Why do they have to be so concerned about cutting the pipe ? Under the DMCA they require ISPs to pull your plug as soon as the potentially illegal activety is reported, right ?
      Seems like a double standard to me. Anyone else ?
    • You ask:
      Does Monster Hut send spam?!

      I reply:

      Beaverhome / MonsterHut / Neal Martin [spamhaus.org] records from the Rosko database at spamhaus.org [spamhaus.org]

    • by hawk ( 1151 ) <hawk@eyry.org> on Friday August 31, 2001 @11:10AM (#2239404) Journal
      I am a lawyer, but this is not legal advice. If you need legal advice, contact an attorney licensed in your own jurisdiction.


      This is a temporary restraining order. THe very nature of these is that you get one at the time of filing to protect the status quo. A time for a preliminary injunction hearing is set, typically within ten days, which is the first time that evidence from both sides will be heard. There is *nothing* sneaking about getting the TRO before the other side heres of the suit; you serve them both at the same time.


      While the standard of evidence to get the TRO is pretty much "file an affadavit,", to get the preliminary injunction you must show a likelihood of winningat trial and that you will be irreparably harmed. If the other side shows you perjured yourself in the TRO affadavit, you tend not to get it (Judges *hate* perjury. They were the group most angry at Clinton).


      hawk, wsq.

  • by Perdo ( 151843 )
    We can just spam 'em with our affadavits! Yeah that will get our point across... .. . Never mind.
  • by Ami Ganguli ( 921 ) on Friday August 31, 2001 @04:43AM (#2238201) Homepage

    Think about the bigger picture for a second. What's happened is that a client of an ISP has forced the ISP to win in court before cutting off service.

    We've seen lots of cases where service has been cut off for questionable reasons (hosting deCSS, hosting "slanderous" material, whatever) and the ISP's client has had _no_ recourse.

    While I would wholeheartedly support the lynching of spammers, I also welcome any trend that forces ISPs to be accountable for disconnecting service. It's not right that my Internet access can be cut off because of unsubstantiated allegations made in a lawyer's letter to my ISP.

    Rather than fighting to get these guys booted from their ISP, just enter their IP into the black-lists. If their outgoing mail is handled by the ISP, the ISP can set up a specific IP address as the source of the spam and the rest of the world can block it.

    • Send an authentic looking "lawyer's letter" claiming that on Sunday August 12th, you found pirate movies on their site [monsterhut.com] only to find them gone on Monday 13th, but back next Saturday and gone again on Monday.

      The ISP personnel will have to come in working during a weekend to check on the claims, and, fearing DMCA litigation, they'll prefer to cut off Monster waiting for a sworn affidavit from them that they have no pirated movies on their site.


      • Send an authentic looking "lawyer's letter" claiming that on Sunday August 12th, you found pirate movies on their site [monsterhut.com] only to find them gone on Monday 13th, but back next Saturday and gone again on Monday.

        Won't work.


        The DMCA does not have force of law where they are, and the ISP personnel will be glad to tell them to shove up their lawyer's letter.

        • > The DMCA does not have force of law where they are, and the ISP personnel will be glad to tell them to shove up their lawyer's letter.

          Huh? Paetec (the ISP) is located in NY, which is in the US. DMCA is federal law, thus it certainly applies. > whois paetec.net
          Domain Name: PAETEC.NET
          Registrar: NETWORK SOLUTIONS, INC.
          Whois Server: whois.networksolutions.com
          Referral URL: http://www.networksolutions.com
          Name Server: NS1.PAETEC.NET
          Name Server: NS2.PAETEC.NET
          Updated Date: 02-jan-2001

          Registrant:
          Paetec Communications (PAETEC-DOM)
          290 Woodcliff Drive
          Fairport, NY 14450
          US

          Domain Name: PAETEC.NET

          Administrative Contact, Billing Contact:
          Noren, Bill (NB519-ORG)
          dnsadmin@PAETEC.COM
          PaeTec Communications
          290 Woodcliff Drive
          Fairport, NY 14450
          US
          (716) 340-2737
          Fax- - (716) 340-2509

          Technical Contact:
          Paetec Hostmaster (PH2710-ORG)
          dns@PAETEC.NET
          Paetec Communications
          One PaeTec Plaza
          600 Willowbrook Office Park
          Fairport, NY, US 14450
          US
          1-877-472-3832
          Fax- 1-716-340-2786

          Record last updated on 02-Jan-2001.
          Record expires on 04-Jun-2002.
          Record created on 04-Jun-1998.
          Database last updated on 31-Aug-2001 00:08:00 EDT.

          Domain servers in listed order:

          NS1.PAETEC.NET 64.80.255.250
          NS2.PAETEC.NET 64.80.255.251

    • I just got attempted mail delivery from Monsterhut on August 29. It was blocked because I already subscribe to a number of spam blocking zones. More info is available about why Monsterhut is blocked here [spamhaus.org].

      As long as we can block spammers, we don't have to take it out on the ISPs. It's when the spam gets mixed up with legitimate mail (such as from an open relay where otherwise good mail comes from, or via a regular mail server relayed by their customers) that we need to complain directly to the hosting ISP.

      Another approach is to complain to any businesses that appear to be customers of Monsterhut, such as Hertz, even if that company wasn't involved in spamming. Tell them (the customers) that because Monsterhut is spamming, any legitimate email promotions they might send out won't get through because everyone has Monsterhut blocked off.

    • Wrong. (Score:5, Informative)

      by NineNine ( 235196 ) on Friday August 31, 2001 @07:34AM (#2238467)
      You don't have any "right" not to be cut off by your ISP. They don't have any "right" to cut you off. Let's quit talking about rights here. What the two of you have is a BUSINESS CONTRACT. If they want to cut you off, and it says in your contract that they can't, then the only "right" you have is to sue them. There is no unalienable RIGHT to provide or have provided Net access. It's a business agreement, and it should be handled that way.
      • Re:Wrong. (Score:5, Interesting)

        by Ami Ganguli ( 921 ) on Friday August 31, 2001 @08:20AM (#2238624) Homepage

        Sadly you're right. Large companies with extensive legal resources can do pretty much whatever they want to indvidual clients. It's only when the victim has some money that things start to get interesting.

        Anyway, I didn't dispute that. I'm just saying that there should be some recourse. Companies might be more careful about breaking contracts if they risked large punitive damages.

        Finland has an interesting system regarding traffic fines. They're based on your salary, so if you're a billionare you still have to worry about getting caught speeding - the fine could be in the hundreds of millions of dollars. It makes a lot of sense.

        The same kind of system should apply in these situations. If AT&T costs me a years wages by cutting off my connection (say I'm a consultant who works from home) then they should be liable for a year's worth of their revenue. Then they would have to think seriously before breaking their contracts.

    • While I hate monsterhut as much as the next guy (yes I've been spammed by them, no I didn't save it so I can't help with the affidavits), this is definitely a good thing.

      Anyone remember the recent case where the copyright-piracy-cops got an IP wrong and cut off some innocent guy's cable access, for downloading a DivX while - get this - while he was out at the movies with his computer turned OFF? And it took him months to get back on his cable ISP and he could not get them to waive the bill for that month.

      This is definitely a good thing, because if it can be done to the spammers it can be done to us. We need more levelheadedness - and more spam blackholes. Not more litigation and access-cancelling.

      I've *personally* threatened reporting spammers to MAPS in the past, and about 50% of the time I never hear from them again. Perhaps this means they fear that, hmm? =)

      -Kasreyn
  • ARIN info (Score:3, Informative)

    by Skapare ( 16644 ) on Friday August 31, 2001 @04:44AM (#2238203) Homepage
    Monsterhut Inc (NETBLK-PAET-RO-MONSTER-1)
    1 Columbo Drive
    Niagara Falls, NY 14305
    US

    Netname: PAET-RO-MONSTER-1
    Netblock: 64.80.216.0 - 64.80.221.255

    Coordinator:
    Pelow, Todd (TP521-ARIN) tpelow@monsterhut.com
    716-298-9797
  • by jgp ( 72888 ) on Friday August 31, 2001 @05:01AM (#2238220) Homepage Journal
    http://www.monsterhut.com/our_lists.htm:

    "All of our email lists are permission based. Our lists have been cultivated through list broker alliances and affinity agreements that we have established."

    Translation:

    "We didn't ask permission, but we don't feel guilty about that. Our lists were purchased in bulk on CD-Rs in exchange for sexual favours. We hope to aquire more CD-Rs as it's the only sex we get."
  • Spam protection (Score:5, Interesting)

    by bero-rh ( 98815 ) <bero@reCOMMAdhat.com minus punct> on Friday August 31, 2001 @05:17AM (#2238237) Homepage
    Since spam is getting more and more of a problem, I've decided to release my partial solution (content based spam filtering).
    It currently kills about 70% of the spam I receive (still leaving about 20 messages per day in my normal mailbox :( ).

    ftp://ftp.bero.org/pub/experimental/NoSpam-0.0.1.t ar.bz2 [bero.org]

    And yes, it kills spam from monsterhut.com.
    • Re:Spam protection (Score:3, Interesting)

      by ajs ( 35943 )
      I get about the same rate with my simple procmail filters. I do the following:
      1. Bounce subject-less mail
      2. Bounce anything where the initial headers indicate content-type charset containing: ks_c|b2312|DEFAULT_CHARSET|iso-2|euc
      3. Bounce anything with a content-type starting with: text/html|application/|image/|x-.*
        NOTE: This is only for the initial header. If you have an attachment of one of those types, I allow it.
      4. A content-type header somehwere in the headers or body, but no content-type: text/plain anywhere in the headers or body.
      5. Match a few case-sensitive things in subjects like, FREE!|LOSE WEIGHT
      6. A bunch of simple regular expressions on the body including
        • =?charset
        • HR 3113 and S. 1618 references
        • !!!
        • SirCam signature, EAALoQAA4ftAnNIbgBTM0hkJBUaG
      7. Bounce some pesky domains that are often mentioned in SPAM or by pushy recruiters
      8. Bounce some bulk mailer signatures
      I actually send a reply, assuming that: a) most spammers will never read it and b) my name is already on their lists and c) Someone unfairly caught by my filters will know why I didn't reply in person.
    • I use sneakemail (http://sneakemail.com) to create disposable email addresses.

      Excellent service, easy to use and puts you back in control of your email address!

      Need a working email address but don't want to hand out your real address? Create a new sneakemail address, label it and you got it.

      If you get spam on that sneakemail address then you just filter it or delete the address. Furthermore you know that who has spammed you (or sold your address), since you (if you are smart) have only used that address at one particular site.

      My explanation is probably not good, but take a look at their site - they have excellent howto's, etc.
  • by Cheviot ( 248921 ) on Friday August 31, 2001 @05:34AM (#2238256)
    I bet they'd love our opinions :)

    716-298-9797
  • A good read! (Score:5, Interesting)

    by _Sprocket_ ( 42527 ) on Friday August 31, 2001 @05:41AM (#2238262)
    I'd like to advise everyone to hit the link, grab some documents (especially the transcript) and have a good read. I've found the transcript fascinating and I'm only at pg. 47.


    Some interesting points so far...


    The biggest part of the case is whether this was actually a case of unsolicited email or not. The Defendant has stated that they believed Monsterhut was an opt-in advertising service when, in fact, they buy their lists externally with the apparent assumption that these are genuine opt-in customers.


    The Plaintiff has pointed to a provision in the contract that allows for a 2% complaint rate to avoid immediate termination of their contract. First, whoever agreed to this for the ISP should be shot considering the sheer amount of traffic Monsterhut can throw out and the number of spam messages that 2% allows for (the Plaintiff even mentions a number over 6 million outgoing messages to date, if I remember right). Apparently, this provision exists to protect Monsterhut from users who opt-in but later forget (or change their minds). When the ISP receives complaints, they are to forward them to Monsterhut who will verify the address, validity of the complaint, and apparently make the appropriate changes to their database. Makes you warm and fuzzy to know your complaints are, in fact, going directly to the spammer.


    An interesting side effect to all this is the ability to verify individuals. Quite a lot of attention is paid to whether the individuals could be identified according to their email addresses and the fact that SpamCop removes this information. It seems this comes in to play during the complaint / remediation process. But it is even more important when dealing with the court. The Defense pointed out that the Plaintiff had ample opportunity to subpoena SpamCop for identifying information, but failed to do so.


    One final interesting tidbit... the Judge wanted to define the difference the Defense saw between a case of one of the 2% mistaken users and a "true spam" case. The Defense began to talk about harvested email accounts that are not user email accounts, such as those used for contacts in Network Solution's whois database. The Plaintiff apparently perks up on this, grabs the ball, and attempts to run. It appears that Monsterhut does "use Network Solutions" to identify businesses offering services that could be marketed by Monsterhut. Since they only send mail out to, say, 5 "targeted" customers... why... this isn't the kind of mass emailings that we're all talking about. Not spam at all. Nosir.

    • Just about every spam I've been getting over the past little bit has about 60% of the body full of disclaimers and justifications for the spam, and it usually indicates that somehow I have "opted-in" to their spam list. My favourite are the ones that include long rambling essays on how you can simply "delete the message" if you don't like it, and that it helped saved trees because the alternative was that they would direct mail: Give me a break. >99% of these shady, quasi-illegal scams (I still gotta pick up the several hundred university diplomas that are waiting for me, and that will earn the respect of family and friends) couldn't garner enough investment to send paper mailings to a small neighbourhood, let alone the millions they indiscriminately spam. And sure it sounds great that I can "just delete it", but when there's thousands of spammers sending out this crap "just deleting" turns into a pretty onerous job.

      • Sidenote (Score:3, Interesting)

        by ergo98 ( 9391 )

        I have actually missed legitimate messages that were important because they were lost amist the noise of spams. There is absolutely no question in my mind that effective as soon as possible: All spam (even "opt-in" spam) must contain a header that cannot be modified (perhaps two): "Opt-in advertisement", "Advertisement". Under no conditions may the sender modify this. This should literally be a UN convention that countries sign onto (just like the various other international laws). If Bulevia decides that they don't need to follow it to get the token spammer taxes, they should be cut of/filtered from international pipes. It is bad enough to get sent unsolicited advertisements, but when the senders intentionally mask the subject to pretend that it's a reply, something else, etc. that is criminal in my mind: They're wasting my time. Additionally all spammers must check and obey a universal opt-out list: Not 10,000,000 different lists that ebb and flow to make it convoluted to get yourself off their list.


        It is a sad state when everyone has to hide their email addresses because of these scumbags.

        • I'd agree...

          You don't want to know how upset my wife got when I received an e-mail from "Jenny" with the subject of "Re: You have got to look at this."

          It was formatted to look like a complaint from
          someone about an e-mail that I sent out saying to look at some pornographic website.

          It wasn't until I showed her the full headers showing that "Jenny" had sent the complaint about the website from the same domain that she calmed down a bit.

          As if it wasn't bad enough sending me spam, making it look like a complaint about ME sending spam is MUCH worse.

          Zwack
  • When's it going to stop?

    It's not. As absurd as spam seems, it works. There are millions of people who think they were specially selected to recieve that email and go out and by whatever junk they were mailed. Besides, look at all the junk snail mail you get every day, do you think that's going away any time soon?
    • Besides, look at all the junk snail mail you get every day, do you think that's going away any time soon?

      The difference is, when you receive junk mail in the post, the sender pays. When you receive it in your inbox, you pay.

      On my "public" mail address, which gets most of the spam I get, it actually saves me time to log in via the web mail interface, delete the spam, them POP3 download the real mail when I'm on a modem.
    • You have to stop it. (Score:5, Interesting)

      by Caid Raspa ( 304283 ) on Friday August 31, 2001 @07:02AM (#2238380)
      Just gripe on slashdot about spam/junk mail and you'll receive it forever. Take action and it will end after a long fight. However, junk mail and spam can be reduced by simple means.

      look at all the junk snail mail you get every day, do you think that's going away any time soon?

      My standard reply seems to work well. You could also try to look at some consumer groups, they have good advice on this.

      'I will inform all my friends and their dog about your harassive and misleading marketing' (which I actually never do, griping about junk mail is boring) ... 'I hereby forbid you to send me any mail in the future. I am not interested in you products and never will' ... 'Legal actions may follow' (Some companies sending junk mail do not have large legal depts, so I try to scare them).

      For the junk mail send to me by without an address, I have a 'No junk mail here, please' sticker on my mailbox. And if I get some, I call the local post office. The amount of junk mail I receive has diminished by about 75% in two years. Some of my neighbours have started imitating me, as they are getting sick of junk mail.

      As absurd as spam seems, it works.

      Sometimes spam is counter-productive.

      The spam I get is mostly 'harvested' from the company website. Most of the spam we get is 'evaluate our new (MS-Win) software'. The department I work in has about 40 Linuxes, 5 Sun and 3 Mac workstations and 2 Windows machines for the secretaries. So, we do not use Windows software expect the Office package that the secretaries use. This is also clearly stated in our website.

      The company spam policy is:

      1. Sending spam is strictly forbidden. (This applies also to the marketroids, not only R/D where I work). Spamming would lead to suspending of e-mail account (or the employee, depending on how bad it was).

      2. Any spam received should immediately be reported (forwardedto ). A 'legal actions may follow' reply describing our spam policy is sent to the spammer, his/her boss and the webmaster/sysadmin of the spam-sending company. In a few days, the spammer is added to a corporate blacklist for some period of time (something like 3 months). The spam-sending company is also informed on our policy. Anyone on the blacklist will have the following treatment: Any mail sent to our employees from their addresses is dumped automatically. No business will be made with anyone on the blacklist. Repeated spamming results in that we contact the ISP and CEO of the company sending spam, and ask them to stop the harassment.

      Some of our departments are Win-only, so the blacklist policy is actually hurting spammers. An their bosses are infomed on that.

  • by proton ( 56759 ) on Friday August 31, 2001 @06:29AM (#2238317) Homepage
    Im not supporting spam in any way, but if the goal is to reduce spam, maybe the way to go is to legalise it and regulate it?

    Suppose its legal to send commercial offerings to people by email, lets say we add a tax of 1 cent per email. Tax would go towards enforcing the law.

    The tax would make it unattractive to send to just any email address there is. They'd do more targetted stuff and use more opt-in lists, simply cuz they would be paying for it. They dont pay now, so why would they care that their spam hits half a million burmese farmers whose english is limited to "fack joo".

    You wouldnt need any new laws to cover spam specifically either, it'd simply become tax evasion and you'd be invaded by the IRS (in the states atleast) if you did anything naughty.

    Ofcourse, it wouldnt completely stop spam, but do you think anything could?

    /proton
    • A better method would be to have spammers pay for their bandwidth and adopt an advertising convetion like putting ADV in the subject line.

      This would kill the problem in two easy steps:

      1. ISPs won't have pass the cost of mega-bandwidth waste to their customers because they'll be billing the spammers directly.

      2. Users can make rules to put spam in either the proper folder or just delete it. Spam without an ADV gets reported to the authorities. With all these newly trained cyber-cops they'll appreciate the work of tracking down spammers.

      As spam prices increase because of real cost billing "scam spam" will disappear because only legitimite businesses will be able to afford mass mailings. Instead of getting credit fixing ads you'll get coupons from Target. They're going to have to make you want to open those emails, especially for those who have them going into a bulk mail folder.

      Sign the petition [petitiononline.com] to get Disney to release Hayao Miyazaki's anime in the US.
  • by jlemmerer ( 242376 ) <.xcom123. .at. .yahoo.com.> on Friday August 31, 2001 @06:53AM (#2238365) Homepage
    As i am Sysadmin an an ISP i get confronted with requests from our "law division" to shut down e-mail accounts from people accused to "spam" certain sites. most time i try to find out what user it is, get his phone number (my ISP is also the largest cell phone provider here - quite good, we have lots of user data) and give him a call. if he doesn't stop spamming i call again - and i shut down his account. unfortunately this only works with provate persons and not with companys. here in austria, to shutdown a account of a company that is accused of spamming, you have to log every mail they send for about half a year (after getting a search warrant from a judge of course). good thing: if they can't explain you about 70% of mails, they are out. bad thing: most times they can explain, and in some cases, 30% of mail traffic they can't explain is enough to spam a whole lot of people.
  • by duffbeer703 ( 177751 ) on Friday August 31, 2001 @07:00AM (#2238378)
    Is the definition of "spam" as specified in the AUP as shown in this document http://litigation.paetec.net/ptmol.pdf

    According to the defense affidavit, "Spamming is the distribution of unsolicited commercial e-mail in bulk"

    What constitutes "bulk" email from regular email? They do not define "bulk email" as being 10 messages or 10,000 messages, and this gives the spammer a technicality to argue before the court or a tool to delay the process.
  • by wowbagger ( 69688 )
    A question to the real lawyers that read Slashdot (paging Dr. Hawk....)

    Paetec has a clear statement in their terms of service that prohibts the use of their service in the furthurance of spam. MonsterHut agreed to that TOS as part of their contract, with the obvious intent of violating that TOS. Does not that mean they entered into the contract in bad faith? Does not that mean that MonsterHut committed a tort of fraud? Does not that mean Paetec can bring countersuit?

    I have been a long time advocate of ISPs, "free" e-mail services and "free" web hosting sites adding lines to the contracts stating spam is verboten, and then bringing fraud (charges|civil suit) against spammers. I've read on /. that some ISPs try this, but find it difficult to follow through because the spammer just disputes the credit card charge, and the ISP gets in trouble with the credit card company. However, this seems to me to be a deliberate, premeditated violation of a contract on the part of the spammer, and an act of criminal fraud. Especially if the ISP makes the fine large enough, wouldn't that be felony fraud?

    OK, so it was several questions. And I know, that any practicing lawyer no more wishes to give out free advice than I wish to give out free computer service, but.... How about a little non-binding, pro bono, off the cuff, YMMV opinion?

  • by image ( 13487 ) on Friday August 31, 2001 @07:09AM (#2238395) Homepage
    This may already exist, and if so, please point me to it.

    First, I use the SpamBouncer procmail scripts, so I actually don't see that much spam any longer. But SpamBouncer is just a set of pretty good heuristics for scoring mail, and sometimes it is a little over or under-zealous.

    Second, I use mutt and it has a keystroke ('S') aliased to move a mail to the =spam folder and delete it from the current folder.

    What if hitting 'S' (or pressing the hypothetical "Spam" icon in the Outlook toolbar) went so far as to make a MD5 checksum of the alleged spam and send a packet with that checksum off to a centralized server. The server then keeps a database of each checksum and increments a counter associated with that piece of alleged spam.

    Now, when the procmail scripts see incoming mail they can request the value for that checksum from the server. Depending on user configuration, a certain threshold (100, 1000, 10000?) must be reached before agreeing that it spam and proactively moving it.

    Upsides to this system: if widely used as directed it would be extremely effective at blocking spam. Relatively private (because you are sending checksums not the actual mail).

    Downsides to this system: Someone could vote multiple times to make an email appear to be spam (you could have a second packet that decrements the counter as well that people could use on their "spam" folder, or less effectively, you could restrict it to one vote per IP). There is a central server (you could mitigate this by having hierarchical servers that communicate and synchronize with their parent and children in batches). Plus the first 'n' people still have to see the spam.

    Yes, this is a lot of overhead to deal with the intelligent filtering of spam. But if we can reduce the efficacy of sending spam to negligible conversion ratios, then there will no longer be an economic incentive to send spam.
    • Been done already (Score:3, Informative)

      by macdaddy ( 38372 )
      And it's an interesting idea. The only problem is random strings within the message. You've noticed the "[x623k9fd]" crap at the end of many of your subject lines (way way out there) haven't you? That random crap is usually different for each and every message that gets spammed out. Many large ISP MTAs filter mail when more than XYZ pieces of it come in with the same subject line, so they have to get creative and write random gibberish. That by itself will nix the MD5sum idea. Let's say we skip the subject line and just MD5sum the body. Shortly there after the spammers will start doing the same thing to text within in the message. They could stick some random giberish in HTML comments or tack it on to the end of a URL like "fred.html?blahblahblah". Bye bye MD5sums again.

      Another way of identifying spam is looking for keywords and phrases. Each match raises the likelyhood that it's spam. A product has been built for this too, although I forget it's name. Supposed to work fairly well.

      I personally use the RSS, DUL, soon the RBL, and a very very long access list of known spammers.

    • Take a look at Nilsimsa [freshmeat.net]. It appears that it is designed to
      1. grep through a huge amount of messages
      2. detect "duplicate" messages by a sloppy checksumming algorithim
      3. bounce those "duplicate" messages in the future

      Most of the time, these duplicate messages will be spam, but if this little proggie had a human touch behind it, the future would seem a lot better. I would implement the filtering/bouncing as a "bulk mail" folder, much like yahoo does. Sometimes I'll find a few newsletters in that folder which I honestly did subscribe to, and I wouldn't be surprised if some sort of bulk-filter accidentally picked up on those too.

      --Robert

  • One solution (Score:2, Informative)

    by Seska ( 253960 )
    One solution is to cut MonsterHut off at the bank teller. On their web site is a very prominent animated ad for Hertz rental cars. Fire off a letter to Hertz stating that as long as they use a company that engages in mass email campaigns you will never rent a rental car from Hertz.

    However, it seems to me that MonsterHut would very much like to be legitimate; it's not like the Nigerian Money Scam spam I received yesterday has a sophisticated web site associated with it. Maybe someone should try removing themselves from the MonsterHut list and see if they're the single legit mass emailer in 15 years of email.
  • Beaverhome (Score:2, Interesting)

    by Anonymous Coward
    When I read this story, the situation of Beaverhome came to mind. Years ago, they sued their ISP when their ISP cut them off for spamming. I talked to them by voice to tell them to stop spamming me, and they laughed in my face.


    Now, I go check Monsterhut, and see that BeaverHome is proudly presented on the home page as a MonsterHut spamming customer!

  • My company has been a victim of spam. The "From" address was forged so the mail appeared to come from us. Finding who is actually behind "Cybernet Enterprise"is a hard thing and the telephone number only gives a cryptic ansvering machine.

    Does anybody recognise this ?

    *** Begin Spam
    We offer some of the best bulk e-mail prices on the Internet. We do all the mailing for you. You just
    provide us with the ad! It's that simple!

    What we offer:

    *General AOL Lists or other ISPs
    $200.00 for 1-million e-mails sent.
    $400.00 for 3-million e-mails sent.

    Snip..
    ...
    ...

    Cybernet Enterprise 209-656-9143
    go nettech27@excite.com to be removed. Please no mail bombs, legit removal.

  • Both parties seem to acknowledge that, at the times of the contract:
    MonsterHut were in the target commercial email business.


    The legality of it aside, junk mail (paper and electronic) is a pain in the ass to the recipient and almost never desired and PaeTec took MonsterHuts money knowing they had basically immoral[0] purposes.

    If you sup with the Devil, use a long spoon -- Proverb

    [0] Anyone really not believe that wasting my time in order to try and sell me stuff I don't want isn't immoral?
  • Spam in general (Score:2, Flamebait)

    by egon ( 29680 )
    I have to admit that I find it interesting that everybody wants to stop spammers. So many of these same folks are the ones that want Dmitri released for exercising free speach... *sigh*

    I know I'll probably get moderated down into oblivion for saying this, but I don't see how this is any different than the Dmitri case. I know - people will start talking about "well, it costs me to download it so they're hurting me financially". And I suppose that what Dmitri did isn't going to hurt Adobe financially?

    Anyway, I don't remember who said it, but somebody once said (paraphrase) "I may disagree strongly with what you have to say, but I'll defend to the death your right to say it."

    I guess that only applies when what somebody has to say doesn't annoy us and cause us to have to hit the 'd' key.
    • Re:Spam in general (Score:2, Interesting)

      by osolemirnix ( 107029 )

      I would think there is a big difference between free speech as in "publishing something on a web site for interested parties to download" and free speech as in "forcing something into someone else's mailbox".

      If I sit in front of my house on the porch on a sunday afternoon and you come over for a discussion, that's your choice (even if you disagree with my opinion). That is free speech.
      If I come to your house and start yelling my rants while it's obvious you do not want that, that's not free speech. That would be molesting you, I would guess.
  • by finial ( 151096 ) on Friday August 31, 2001 @08:22AM (#2238631)
    Hmmm... The identical thing involving the same two entities happened last April... I wonder if Paetec is really pursuing this or whether they're in on it and sending this "woe is me" out as a ruse.

    The reply to the complaint (April 5, 2001):

    From: IP Admin
    To: "'21047903@reports.spamcop.net'"
    Subject: RE: [SpamCop (http://www.monsterhut.com) id:21047903] Compare and
    Save at CompareWebHosts.com
    Date: Thu, 5 Apr 2001 17:35:20 -0400
    MIME-Version: 1.0
    X-Mailer: Internet Mail Service (5.5.2653.19)
    Content-Type: text/plain;
    charset="iso-8859-1"
    Status: U

    PaeTec Communications, Inc. received the attached complaint from you
    regarding your contention that you received spam, i.e., that you received an
    unsolicited, commercial, bulk e-mail. PaeTec is an integrated
    telecommunications provider which offers access to the Internet to
    businesses. PaeTec strongly opposes spamming. The e-mail about which you
    complained originated from a customer of PaeTec's by the name of MonsterHut.

    PaeTec's agreement with MonsterHut expressly prohibits the
    sending of spam. In reliance on the complaints it received from you and
    others stating that the e-mail you received from MonsterHut was spam, PaeTec
    informed MonsterHut that it was terminating its contract.

    MonsterHut responded by commencing litigation against
    PaeTec. Prior to PaeTec being advised of the existence of the litigation,
    MonsterHut obtained a temporary restraining order from the Court, which
    prevents PaeTec from terminating MonsterHut's contract pending a hearing at
    which both sides can present evidence. The only proof before the Court at
    the time it issued the injunction was MonsterHut's claim that it had
    received permission from the recipients, such as yourself, to send the
    e-mail, and therefore, the e-mail was not spam. PaeTec has disputed
    MonsterHut's assertion and has demanded that MonsterHut prove that you and
    the other recipients solicited the e-mail. MonsterHut has also claimed that
    virtually every complaint PaeTec received was simply a request to be removed
    from MonsterHut's mailing lists and was not an allegation that its e-mail
    was spam. PaeTec interprets your communication as not simply requesting
    removal, but complaining that the e-mail was spam.

    It would be very helpful for PaeTec to obtain sworn
    statements, which are also known as affidavits, from you and others stating
    (if true) that, to the best of your knowledge, you did not solicit e-mails
    from MonsterHut, you did not opt-in to being included on the mailing list of
    MonsterHut, you did not opt-in to be included on any mailing list that
    indicated you were authorizing the sending of e-mails by other unspecified
    parties, and that your complaint was not merely a request to have your name
    removed from a mailing list. If you are willing to assist PaeTec in its
    efforts to vacate the injunction and terminate MonsterHut's Internet access
    service, please reply to this e-mail and advise of your willingness to do
    so. On the other hand, if you did solicit e-mail from MonsterHut and/or if
    you intended merely to request that your name and address be removed from
    MonsterHut's mailing list, PaeTec would appreciate it if you would advise it
    of those facts so that it can take them into account in deciding whether to
    pursue a termination of MonsterHut's service.


    The affidavit request (April 9, 2001):


    From: IP Admin
    To:
    Subject: Monsterhut Affidavit
    Date: Mon, 9 Apr 2001 17:14:37 -0400
    Importance: high
    X-Priority: 1
    MIME-Version: 1.0
    X-Mailer: Internet Mail Service (5.5.2653.19)
    Content-Type: text/plain;
    charset="iso-8859-1"
    Status: U

    Thank you very much for indicating a willingness to help PaeTec
    Communications, Inc., in our litigation with MonsterHut. We have gotten a
    tremendous positive response from members of the Internet community, and
    this will make a big difference in our efforts to vacate the injunction and
    to prevent MonsterHut from using PaeTec's network and/or IP addresses to
    spam. MonsterHut contends that all of its commercial bulk e-mail is
    permission-based and therefore not spam. MonsterHut also contends that most
    of the complaints PaeTec has received (particularly those received through
    Spam-Cop) were merely requests to be removed from MonsterHut's mailing list,
    and were not allegations that the complainant had been spammed. We hope to
    refute those claims with your help.

    Attached to this e-mail is the text of a sample affidavit that
    PaeTec has prepared to assist you in putting your statement into a form we
    can submit to the court as evidence. The text of the proposed affidavit is
    also located at a website created solely for this purpose,
    . The text is somewhat generic because of
    the volume of people who have indicated a willingness to sign an affidavit.
    As a result, we must ask you to type in some basic information. Please fill
    in your name on the first line. In item 1, please fill in the state and
    county in which you live. If you do not live in the United States of
    America, please modify the language in Item 1 to indicate the country in
    which you live and your general location using the equivalent terminology
    that is applicable in your country.

    Next, please review the text in Items 2-8 very carefully to ensure
    their accuracy. Feel free to make whatever additions, deletions, or
    modifications you feel are necessary. Since this affidavit is being given
    under oath, we want you to be sure that it accurately and truthfully
    reflects the facts pertaining to your situation. In this regard, the vast
    majority of the people who responded to my last e-mail stated they were
    absolutely certain they had never solicited e-mail from MonsterHut. As a
    result, the sample affidavit was written this way. A relatively few people
    indicated that "to the best of my knowledge" they never solicited e-mail
    from Monster Hut. If you feel more comfortable providing a sworn statement
    with this type of qualifier, please add it to the appropriate sentence(s) in
    paragraph 6 of the sample affidavit. In addition, we need you to fill in
    two pieces of information. In Item 5, please indicate the month and date on
    which you received your e-mail from MonsterHut, and type in the subject line
    of the message you received from MonsterHut. If you cannot recall this
    information, it is located below in the "Original Message" portion of this
    response or in our initial e-mail to you. In Item 7, please fill in the
    blank to indicate whether your initial complaint was made via Spamcop or
    directly to PaeTec.

    We have left a blank area after the number 9 at the end of the text
    so that you may add any additional information that you believe would be
    helpful to demonstrate that MonsterHut's e-mail was unsolicited by you .
    For example, a large number of people indicated that the e-mail address to
    which the MonsterHut e-mail was sent is used only as a contact point for
    domain registration purposes with Network Solutions. As another example, a
    number of others indicated the e-mail address was not active or was used
    solely as a "spam trap". Many others of you indicated the address was used
    for only certain specific purposes and was never used to solicit e-mail from
    anyone from this address. If you do not wish to add any information, please
    delete the number 9.

    Once the affidavit meets with your approval, please type in your
    name below the signature line next to the word "By:", print out the
    affidavit as a separate document, and sign it before a notary public (or if
    you are from outside the United States, the equivalent official in your
    country who can attest to a signature affixed to a document that is sworn to
    under oath). In order for the affidavit to be considered by the Court, we
    must receive the original signed copy so
    we can submit it to the Court. Therefore, please mail the original, signed
    affidavit to PaeTec's outside legal counsel at the following address:

    Suzanne, Galbato, Esq.
    Bond, Schoeneck & King, LLP
    One Lincoln Center
    Syracuse, New York 13202
    United States of America

    If you do not wish to incur the expense of mailing, PaeTec will send you a
    self-addressed, stamped envelope for you to send it the original if you
    provide PaeTec with a mailing address to which it can send the envelope.

    Finally, many of you requested that we ask MonsterHut for its proof
    that you solicited e-mail from it. We already have made a formal request
    for this proof from MonsterHut. MonsterHut has not yet formally responded
    to this request and its time to do so will not expire until after PaeTec
    must submit its affidavits to the Court. Moreover, in informal
    communications, MonsterHut has advised our attorneys that, at this time,
    MonsterHut will be unable to prove on an individual basis that most of you
    solicited the e-mail because most of the complaints went through Spam-Cop,
    which masks the identity of the complainants,. As a result, we have
    requested that MonsterHut describe the sources from which it obtained the
    names it used. It appears there may be a relatively few sources.

    If you have any questions, please contact us by e-mail at
    ipadmin@paetec.com
    . On behalf of PaeTec, we want to thank you for your assistance.


    • This is not informative, this is just failure to read the information given.

      If you followed some of the links [paetec.net] in the article, you'll find that the litigation began in March. The "same identical thing" didn't happen twice, it happened once and is still ongoing. Courts are slow.

  • Just block them. They've been in my access list with a REJECT statement for some time now. My access list is just under 1000 lines long, including a few RELAY entries. I don't wait for MAPS to list them in the RBL, RSS, or DUL. I do the research, scan the logs from time to time, and block them myself. Simple.

  • Lets say I'm using my wireless Palm with the bacis service. After about 50 messages, each one starts costing $.20 per k. So each spam message costs me $.20 per k.

    Luckily this address has not slipped out yet, but considering my other 'spam' address gets on average 100 messages a day. 95% "opt in" ( intentional or not ), 5% totally unsolicited, ( I don't recall ever having a need for Miss Cleo, nor Sex related products and services ). And not to mention all thos "contests" I have won, but never entered.

  • If you want to hurt MonsterHut, have tens of thousands of slashdotters email all of their clients (Hertz, Beaverhome, GrandPrixOnline, etc) and let them know you are boycotting their services because they are doing business with a known spammer, and you don't approve. Also send MonsterHut an email letting them know you are doing it. For that matter, send about 1,000,000 of them a day to MonsterHut (fire with fire...).
  • by Linux Freak ( 18608 ) on Friday August 31, 2001 @09:52AM (#2239019) Homepage
    Spammers are scum. When I used to be an active anti-spammer (gave it up a few years back as it got to be too much of a time suck -- kind of like SlashDot is now. ;-) ) I had to deal with mail bombs, death threats, revenge spam, etc. Very interesting times.

    The ones who are really pissing me off now are the mobile phone spammers. I live in Japan and have to pay 300 yen (about $3.00 US) every month for the "privilege" of e-mail. Before registering my mail alias (I used a word which is NOT in common use in Japan :p) my e-mail address was numeric (ie. my phone number). After getting dozens of spam messages delivered there (no stretch to send e-mails from 090-0000-0000 to 090-9999-9999, right?), I got sick of it and registered my alias. I hadn't even started USING the address and I'm already getting about 5 spams a day to it (what, did NTT Docomo sell my damned address or something?) The damned phone WAS set to ring whenever I got an incoming mail, but I got tired of being woken up at 3:00am when some damned deai advertisement arrived, so I had to disable THAT too.

    Not only do I pay 300 yen a month, but I have to pay per packet, so everytime one of these SCUMBAGS sends me spam, it's an actual yen or two increase in my monthly bill -- per message. It doesn't take long to add up.

    So to the previous person who said, "Just calm down and hit 'delete'", there are many, many reasons to disagree with you.

  • How many of you have actually read any of the pdf files? Hemos, you should have at least. The suit was not brought about due primarily to spamming (although it is mentioned in the case), but due to a conflict over the lines to be installed for the company's bandwidth. Basically, they are arguing they were given the runaround first, the spamming concerns coming later. If there is evidence of them spammin, I would whole-heartedly agree to cutting their access, but I don't agree that they should have been given the ole bait-and-switch on their original bandwidth agreement.
  • Last year the same thing happened to a friend of mine owns an ISP. The key is to fight dirty tricks, with dirty tricks. Basically, you set up a sendmail rule to accept the spam message, then drop kick it to /dev/null. So, the Spammer sees in his logs that the message was accepted. But on the backend you're dumping his traffic. If they call just tell them it's SPAM filters upstream and you can't do anything about it. Perhaps you'd like to sue sprint or AOL about it.
  • by dbrower ( 114953 ) on Friday August 31, 2001 @10:10AM (#2239113) Journal
    What comes out of the transcript is the same thing that has just happened in a case involving a perceived conflict of interest with a utility regulator in California. Activist demanded a court remove him from a post for a violation of a conflict rule. The judge held that the rule was badly written, and the proof offerered was not clear enough to make the case. His soundbite was, "if you want to hang someone on a technicality, you've got to cross all your 'T's".


    In this case, it appears Paetecs original contract was vague about the 'bulk' that constituted spam; the addendum on 2% was unclear; and their termination letter was not consistent with the terms of the contract on the 30 day cure provision. Paetec did not cross its 'T's on this.


    You can be sure that the AOL handling of TOSing people is a -lot- more tightly done. ISPs who deal with "bulk emailers" need to be airtight too.


    -dB

  • "We reserve the right to refuse service to anyone"????

    Granted... those businesses under regulation like utilities can't very well just refuse to provide services if the customer is paying, as the customer has no other options, but bandwidth is not exactly a monopolized industry.

    -Restil
  • Comment removed based on user account deletion
  • Someone potentially violates a Terms-of-service agreement.

    Someone complains to the ISP.

    The ISP shuts down the account.

    So, the client takes the ISP to court. You'll notice the ISP couldn't provide good proof to shut them down (I assume, probably incorrectly, that all of you read the PDF transcript of the hearing, too) and the judge sided with the "alleged" spammers.

    So, being a just and fair audience, we in the Slashdot forums changed our opinion on such a matter...
    cause this time we don't like the client. [slashdot.org]

  • big business tactics get used against another big business rather than against you and I. A pre-emptive law suit, you almost have to admire the low cunning and infernal dedication of this spamco.'s lawyers.
  • ...is if Guido and Vito drop off a horse head in somebody's bed.

    Seriously, until somebody can get a successful lawsuit so there's a legal precedent established, this kind of baloney will continue. Once there's a severe financial disincentive to engage in spamming, i.e., you'll get your fanny sued off in an open-and-shut case based solidly on law, spamming will move off of e-mail and on to USENET where...gulp, G*d forgive me...it belongs.

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