Data Storage

How Bad Will RAM and Memory Shortages Get? (arstechnica.com) 77

Digital Trends reports: A wave of shortages now threatens to ripple across RAM, SSDs, and even hard drives, affecting not only performance-hungry rigs but also everyday systems.

— CyberPowerPC has publicly confirmed it will raise prices on all systems starting December 7th due to RAM costs spiking by 500% and SSD prices doubling since October.

— Memory suppliers warn of a global DRAM and SSD shortage running into late 2026 or even 2027, driven heavily by AI server demand.

— As reported by Bloomberg, Lenovo has already stockpiled memory to ride out the crunch and maintain steadier PC pricing.

— Among other OEMs, HP, in its recent earnings call, flagged possible price increases or lower-spec models on the back of rising component costs.

But Apple "may also be in a good position to weather the shortage," reports Ars Technica, since "analysts at Morgan Stanley and Bernstein Research believe that Apple has already laid claim to the RAM that it needs and that its healthy profit margins will allow it to absorb the increases better than most."

Ars Technica also shows how much RAM and storage prices have jumped — sometimes as much as 2x or even 3x in just three months. "In short, there's no escaping these price increases, which affect SSDs and both DDR4 and DDR5 RAM kits of all capacities (though higher-capacity RAM kits do seem to be hit a little harder)." Memory and storage shortages can be particularly difficult to get through. As with all chips, it can take years to ramp up capacity and/or build new manufacturing facilities... And memory makers in particular may be slow to ramp up manufacturing capacity in response to shortages. If they decide to start manufacturing more chips now, what happens if memory demand drops off a cliff in six months or a year (if, say, an AI bubble deflates or pops altogether)? It means an oversupply of memory chips — consumers benefit from rock-bottom prices for components, but it becomes harder for manufacturers to cover their costs... The upshot is: Not only are memory prices getting bad now, but it's exceptionally difficult to predict when shortage-fueled price hikes might end...

Tom's Hardware reports that AMD has told its partners that it expects to raise GPU prices by about 10 percent starting next year and that Nvidia may have canceled a planned RTX 50-series Super launch entirely because of shortages and price increases.

Businesses

HP To Cut About 6,000 Jobs By 2028, Ramps Up AI Efforts 48

HP plans to cut 4,000-6,000 jobs by 2028 "as part of a plan to streamline operations and adopt artificial intelligence," reports Reuters. From the report: HP's teams focused on product development, internal operations and customer support will be impacted by the job cuts, CEO Enrique Lores said during a media briefing call. "We expect this initiative will create $1 billion in gross run rate savings over three years," Lores added. The company laid off an additional 1,000 to 2,000 employees in February, as part of a previously announced restructuring plan. Demand for AI-enabled PCs has continued to ramp externally, reaching over 30% of HP's shipments in the fourth quarter ended October 31.
HP

HP and Dell Disable HEVC Support Built Into Their Laptops' CPUs (arstechnica.com) 105

An anonymous reader quotes a report from Ars Technica: Some Dell and HP laptop owners have been befuddled by their machines' inability to play HEVC/H.265 content in web browsers, despite their machines' processors having integrated decoding support. Laptops with sixth-generation Intel Core and later processors have built-in hardware support for HEVC decoding and encoding. AMD has made laptop chips supporting the codec since 2015. However, both Dell and HP have disabled this feature on some of their popular business notebooks.

HP discloses this in the data sheets for its affected laptops, which include the HP ProBook 460 G11 [PDF], ProBook 465 G11 [PDF], and EliteBook 665 G11 [PDF]. "Hardware acceleration for CODEC H.265/HEVC (High Efficiency Video Coding) is disabled on this platform," the note reads. Despite this notice, it can still be jarring to see a modern laptop's web browser eternally load videos that play easily in media players.
HP and Dell didn't explain why the companies disabled HEVC hardware decoding on their laptops' processors.

A statement from an HP spokesperson said: "In 2024, HP disabled the HEVC (H.265) codec hardware on select devices, including the 600 Series G11, 400 Series G11, and 200 Series G9 products. Customers requiring the ability to encode or decode HEVC content on one of the impacted models can utilize licensed third-party software solutions that include HEVC support. Check with your preferred video player for HEVC software support."

Dell's media relations team shared a similar statement: "HEVC video playback is available on Dell's premium systems and in select standard models equipped with hardware or software, such as integrated 4K displays, discrete graphics cards, Dolby Vision, or Cyberlink BluRay software. On other standard and base systems, HEVC playback is not included, but users can access HEVC content by purchasing an affordable third-party app from the Microsoft Store. For the best experience with high-resolution content, customers are encouraged to select systems designed for 4K or high-performance needs."
Transportation

Ferrari Announces Its First Electric Sports Car, Promising Real Engine Noises - Sort Of 131

Ferrari's first electric car arrives next summer, reports Carscoops, with a top speed of 193 mph (310 km/h) and accelerating from 0 to 62 mph (0 to 100 km/h) in just 2.5 seconds.

"The Elettrica" will also have a large high-density battery for over 329 miles (530 km) of range, ultra-fast DC charging up to 350 kW, and a 122 kWh capacity and an energy density of 195 Wh/kg that Ferrari "claims is the highest among production EVs."

But what's really interesting is its engine noises: Ferrari's approach to the Elettrica's sound moves away from artificial engine simulation. Instead, a sensor mounted on the inverter detects the powertrain's real mechanical vibrations, which are then amplified to create what the company describes as a natural, evolving tone that reflects how the car is being driven... a reactive soundtrack. Antonio Palermo [Ferrari's head of sound and vibration] calls it "language and connection," a way to keep drivers emotionally engaged with the car without resorting to synthetic gimmicks...

Needless to say, how convincing this synthesized feedback will feel in practice remains to be seen, as much of Ferrari's allure has traditionally rested on the emotional impact of its combustion engines.

"The Torque Shift Engagement system offers five selectable levels of power and torque using the right paddle, while the left paddle adjusts braking intensity," the article points out.

But if the engine noises are well-executed, argues the EV news site Electrek, "I even think it might convince some petrolheads to give EVs a try," . Whether you like them or not, engine sounds are essential, especially in performance vehicles. They are part of the identity of certain cars — a sort of signature. They can be emotional. They can give a sense of power. But beyond that, they are information. The pitch, volume, and texture of the engine sound provide critical, real-time feedback to the driver about RPM, load, and the car's health.

Some electric automakers are using curated soundscapes (like BMW with Hans Zimmer) or trying to mimic V8s (like Dodge with its "Fratzonic Chambered Exhaust")... Other automakers are simply letting the natural sounds of the electric motors exist. There's nothing wrong with that. However, considering that electric motors produce minimal sounds, which are then trapped inside a metal casing, you rarely hear anything significant, especially in modern vehicles with quiet cabins and even active noise cancellation. For most EVs, this is not a problem, but for a performance electric vehicle, it does feel like something is missing...

Ferrari insists the sound will only be used when "functionally useful" to provide feedback to the driver and will be directly tied to torque requests... The entire system was reportedly developed in-house, giving Ferrari complete control over the vehicle's final acoustic signature... [T]hey are embracing the new technology rather than hiding it. They are making a confident statement that an electric powertrain can be emotionally engaging on its own terms, without having to pretend to be something it's not...

If you prefer a completely silent drive, you can disable it.

Electrek's conclusion? "The purists who were worried that Ferrari would lose its soul in the EV transition should be encouraged by this."
Windows

PC Sales Explode In Q3 As Windows 11 Deadlines Force Millions To Upgrade (nerds.xyz) 103

BrianFagioli shares a report from NERDS.xyz: IDC says global PC shipments jumped 9.4 percent in Q3 2025, reaching nearly 76 million units. Asia and Japan led the growth thanks to school projects and corporate refreshes tied to Windows 10's end of support. North America was the weak link, with tariffs and economic unease keeping buyers on the sidelines even as aging fleets strain under Windows 11 pressure.

Lenovo kept its top spot with 25.5 percent market share, followed by HP at 19.8 and Dell at 13.3. Apple and ASUS both posted double-digit growth. IDC's takeaway is clear: the PC market is not surging on flashy new features, it is being pulled forward by deadlines, old batteries, and the reality that five-year-old laptops do not cut it anymore.

Windows

PIRG, Other Groups Criticize Microsoft's Plan to Discontinue Support for Windows 10 (windowscentral.com) 157

The consumer advocacy nonprofit PIRG (Public Interest Research Group) is now petitioning Microsoft to reconsider pulling support for Windows 10 in 2025, since "as many as 400 million perfectly good computers that can't upgrade to Windows 11 will be thrown out." In a petition addressed to Microsoft CEO Satya Nadella, the group warned the October 14 end of free support could cause "the single biggest jump in junked computers ever, and make it impossible for Microsoft to hit their sustainability goals." About 40% of PCs currently in use can't upgrade to Windows 11, even if users want to... Less than a quarter of electronic waste is recycled, so most of those computers will end up in landfills.
Consumer Reports recently also urged Microsoft to not to "strand millions of customers.". And now more groups are also pushing back, according to a post from the blog Windows: Central The Restart Project co-developed the "End of 10" toolkit, which is designed to support Windows 10 users who can't upgrade to Windows 11 after the operating system hits its end-of-support date.
They also note that a Paris-based company called Back Market plans to sell Windows 10 laptops refurbished with Ubuntu Linux or ChromeOS Flex. ("We refuse to watch hundreds of millions of perfectly good computers end up in the trash as e-waste," explains their web site.) Back Market's ad promises an "up-to-date, secure operating system — so instead of paying for a new computer you don't need, you can help us give this one a brand new life."

Right now Windows 10 holds 71.9% of Microsoft's market share, with Windows 11 at 22.95%, according to figures from StatCounter cited by the blog Windows Central. And HP and Dell "recently indicated that half of the global PCs are still running Windows 10," according to another Windows Central post...
United States

US Tech Companies Enabled the Surveillance and Detention of Hundreds of Thousands in China (apnews.com) 29

An Associated Press investigation based on tens of thousands of leaked documents revealed Tuesday that American technology companies designed and built core components of China's surveillance apparatus over the past 25 years, selling billions of dollars in equipment to Chinese police and government agencies despite warnings about human rights abuses.

IBM partnered with Chinese defense contractor Huadi in 2009 to develop predictive policing systems for the "Golden Shield" project, AP reports, citing classified government blueprints. The technology enabled mass detentions in Xinjiang, where administrators assigned 100-point risk scores to Uyghurs with deductions for growing beards or being aged 15-55. Dell promoted a laptop with "all-race recognition" capabilities on its WeChat account in 2019. Thermo Fisher Scientific marketed DNA kits as "designed" for ethnic minorities including Uyghurs and Tibetans until August 2024.

Oracle, Microsoft, HP, Cisco, Intel, NVIDIA, and VMware sold geographic mapping software, facial recognition systems, and cloud infrastructure to Chinese police through the 2010s. The surveillance network tracks "key persons" whose movements are restricted and monitored, with one estimate suggesting 55,000 to 110,000 people were placed under residential surveillance in the past decade. China now has more surveillance cameras than the rest of the world combined.
HP

Mike Lynch's Estate and Business Partner Owe HP $944M, Court Rules (theguardian.com) 37

The estate of Mike Lynch, who died a year ago when his superyacht sank off the coast of Sicily, and his business partner owe Hewlett-Packard more than $944 million, a court has ruled. From a report: The US technology company has been seeking damages of up to $4.55 billion from the estate of the late tycoon, once hailed as the UK's answer to Microsoft founder Bill Gates, over its disastrous takeover of his British software company Autonomy.

Lynch's estate has been estimated to be worth about $674 million and paying its share of the $944 million damages could leave it bankrupt. He and six others, including his 18-year-old daughter Hannah, died last August on a trip celebrating his acquittal on US fraud charges relating to HP's $11 billion takeover of Autonomy in 2011. However, HP won a separate six-year civil fraud case against Lynch and his former finance director Sushovan Hussain in the English high court in 2022, with Mr Justice Hildyard ruling that the US company had been induced into overpaying for the business.

HP

HPE Acquires Juniper Networks for $14B After Settling Antitrust Case (telecoms.com) 29

This week Hewlett-Packard Enterprise settled its antitrust case with America's Justice Department, "paving the way for its acquisition of rival kit maker Juniper Networks," reported Telecoms.com: Under the agreement, HPE has agreed to divest its Instant On unit, which sells a range of enterprise-grade Wi-Fi networking equipment for campus and branch deployments. It has also agreed to license Juniper's Mist AIOps source code — a software suite that enables AI-based network automation and management. HPE can live with that, since its primary motivation for buying Juniper is to improve its prospects in an IT networking market dominated by Cisco, where others like Arista and increasingly Nokia and Nvidia are also trying to make inroads.
And after receiving regulatory clearance, HPE "very quickly closed the deal..." reports The Motley Fool. "In the press release heralding the news, the buyer wrote that it "doubles the size of HPE's networking business and provides customers with a comprehensive portfolio of networking solutions." Investors were obviously happy about this, as according to data compiled by S&P Global Market Intelligence the company's stock price ballooned by nearly 16% across the week, largely on the news.... The Justice Department had alleged, in a lawsuit filed in January, that an HPE/Juniper tie-up would essentially result in a duopoly in networking equipment. It claimed that a beefed-up HPE and networking incumbent Cisco would hold more than 70% combined of the domestic market.
Thanks to long-time Slashdot reader AmiMoJo for sharing the news.
HP

CarFax For Used PCs: Hewlett Packard Wants To Give Laptops New Life (arstechnica.com) 52

HP is developing a "PCFax" system similar to CarFax for used cars that securely collects and stores detailed device usage and health data at the firmware level to extend the life of PCs and reduce e-waste. A team of HP experts outlines the system in a recent IEEE Spectrum report: The secure telemetry protocol we've developed at HP works as follows. We gather the critical hardware and sensor data and store it in a designated area of the SSD. This area is write-locked, meaning only authorized firmware components can write to it, preventing accidental modification or tampering. That authorized firmware component we us is the Endpoint Security Controller, a dedicated piece of hardware embedded in business class HP PCs. It plays a critical role in strengthening platform-level security and works independently from the main CPU to provide foundational protection.

The endpoint security controller establishes a secure session by retaining the secret key within the controller itself. This mechanism enables read data protection on the SSD -- where telemetry and sensitive data are stored -- by preventing unauthorized access, even if the operating system is reinstalled or the system environment is otherwise altered. Then, the collected data is recorded in a timestamped file, stored within a dedicated telemetry log on the SSD. Storing these records on the SSD has the benefit of ensuring the data is persistent even if the operating system is reinstalled or some other drastic change in software environment occurs. The telemetry log employs a cyclic buffer design, automatically overwriting older entries when the log reaches full capacity. Then, the telemetry log can be accessed by authorized applications at the operating system level.

The telemetry log serves as the foundation for a comprehensive device history report. Much like a CarFax report for used cars, this report, which we call PCFax, will provide both current users and potential buyers with crucial information. The PCFax report aggregates data from multiple sources beyond just the on-device telemetry logs. It combines the secure firmware-level usage data with information from HP's factory and supply chain records, digital services platforms, customer support service records, diagnostic logs, and more. Additionally, the system can integrate data from external sources including partner sales and service records, refurbishment partner databases, third-party component manufacturers like Intel, and other original equipment manufacturers. This multi-source approach creates a complete picture of the device's entire lifecycle, from manufacturing through all subsequent ownership and service events.

Printer

Ask Slashdot: Printer Recommendation For Family With Kids? 92

jalvarez13 writes: My venerable HP Officejet Pro 8600 Plus is showing its age and it has become expensive to operate due to the cost of the original cartridges. I tried some alternative cartridges but the printer rejects them.

Now that schools still require kids to print stuff at home (mine are in 2nd and 4th grade), and my wife also needs to use the printer, I think it may be wise to invest in a good-quality printer that has a lower cost per page (maybe laser?).

In that context, I'd love to have unbiased information about brand quality, printing technology, cost efficiency, and other factors that I might have missed. Any thoughts?
Transportation

Americans are Buying Twice as Many Hybrids as Fully Electric Vehicles. Is The Next Step Synthetic Fuels? (yahoo.com) 363

As recently as 2021, GM "all but eliminated" hybrids from its future product plans, reports the New York Times. "But then a funny thing happened." Car shoppers balked at the high prices of fully electric models and the challenges of charging them. In the last few years, sales of electric vehicles have grown at a much slower rate than automakers once expected. And hybrids have stepped in to fill the gap, accounting for a large and growing share of new car sales... In the first three months of this year, hybrids — including cars that can and cannot be plugged in — made up about 14 percent of all light vehicles sold in the United States, according to the Department of Energy. That was around twice the market share of fully electric vehicles in that period...

Several automakers are slowing the introduction of new electric vehicles, and have accelerated development of new hybrids.

Robb Report looks at the current status of hybrids — and a possible future: "The charging infrastructure in most countries is not yet mature enough to support convenient mass adoption of battery-electric vehicles, and in some territories never will be," says Jonathan Hall, head of research and advanced engineering at U.K.-based consulting group Mahle Powertrain....

Porsche, active in this space since 2010, just hybridized its iconic 911 for this model year. Lamborghini also joined the trend with the debut of its 1,000 hp Revuelto hybrid in 2023. "The company doesn't plan to give up the internal-combustion engine anytime soon," says CTO Rouven Mohr. "We are also considering synthetic fuels to keep ICE vehicles running after 2030."

Hall concurs: "With the emergence of bio-based and even fully synthetic fuels, the link between the ICE and climate change can be broken." Combined with the development of better batteries, this progressive hybrid model could offer the best of both worlds for years to come.

The Internet

Scammers Use Google Ads To Inject Phony Help Lines On Apple, Microsoft Sites (arstechnica.com) 30

An anonymous reader quotes a report from Ars Technica: Tech support scammers have devised a method to inject their fake phone numbers into webpages when a target's web browser visits official sites for Apple, PayPal, Netflix, and other companies. The ruse, outlined in a post on Wednesday from security firm Malwarebytes, threatens to trick users into calling the malicious numbers even when they think they're taking measures to prevent falling for such scams. One of the more common pieces of security advice is to carefully scrutinize the address bar of a browser to ensure it's pointing to an organization's official website. The ongoing scam is able to bypass such checks.

The unknown actors behind the scam begin by buying Google ads that appear at the top of search results for Microsoft, Apple, HP, PayPal, Netflix, and other sites. While Google displays only the scheme and host name of the site the ad links to (for instance, https://www.microsoft.com/ the ad appends parameters to the path to the right of that address. When a target clicks on the ad, it opens a page on the official site. The appended parameters then inject fake phone numbers into the page the target sees.

Google requires ads to display the official domain they link to, but the company allows parameters to be added to the right of it that aren't visible. The scammers are taking advantage of this by adding strings to the right of the hostname. The parameters aren't displayed in the Google ad, so a target has no obvious reason to suspect anything is amiss. When clicked on, the ad leads to the correct hostname. The appended parameters, however, inject a fake phone number into the webpage the target sees. The technique works on most browsers and against most websites. Malwarebytes.com was among the sites affected until recently, when the site began filtering out the malicious parameters.

Google

HP's First Google Beam 3D Video System Costs $24,999, Plus Unknown License Fees (arstechnica.com) 38

HP has unveiled the first commercial hardware for Google Beam, the Android-maker's 3D video conferencing technology formerly known as Project Starline, with a price tag of $24,999. The HP Dimension features a 65-inch light field display paired with six high-speed cameras positioned around the screen to capture speakers from multiple angles, creating what the companies describe as a lifelike 3D representation without requiring headsets or glasses.

The system processes visual data through Google's proprietary volumetric video model, which merges camera streams into 3D reconstructions with millimeter-scale precision at 60 frames per second. Beyond the hardware cost, users must purchase a separate Google Beam license for cloud processing, though pricing for that service remains undisclosed.
HP

HP Hastens China Exit as Tariffs Kick a Hole in its Profits (theregister.com) 64

An anonymous reader shares a report: HP is close to ending production of North-America-bound products in China, after US tariffs kicked a hole in its quarterly profits. "A quarter ago, we shared that our goal was to have less than ten percent of the products in North America being shipped from China by September," HP president and CEO Enrique Lores told investors on the company's Q2 2025 earnings call. "We have accelerated that and we share that now almost no products will be coming from China sold in the US by June. It's a very significant acceleration of the plan that we have."

"We accelerated the shift of factories out from China into Southeast Asia, into Mexico to a certain extent in the US to mitigate the impact of the change," he added. Lores also revealed that HP has removed the US as a distribution hub for products sold in Canada or to Latin America. Doing so means HP doesn't have to pay tariffs.

HP

HP Agrees To $4 Million Settlement Over Claims of 'Falsely Advertising' PCs, Keyboards 31

HP has agreed to a $4 million settlement over allegations of deceptive pricing practices on its website, including falsely inflating original prices for computers and accessories to create the illusion of steep discounts. Ars Technica reports: Earlier this month, Judge P. Casey Pitts for the US District Court of the San Jose Division of the Northern District of California granted preliminary approval [PDF] of a settlement agreement regarding a class-action complaint first filed against HP on October 13, 2021. The complaint accused HP's website of showing "misleading" original pricing for various computers, mice, and keyboards that was higher than how the products were recently and typically priced.

Per the settlement agreement [PDF], HP will contribute $4 million to a "non-reversionary common fund, which shall be used to pay the (i) Settlement Class members' claims; (ii) court-approved Notice and Settlement Administration Costs; (iii) court-approved Settlement Class Representatives' Service Award; and (iv) court-approved Settlement Class Counsel Attorneys' Fees and Costs Award. All residual funds will be distributed pro rata to Settlement Class members who submitted valid claims and cashed checks."

The two plaintiffs who filed the initial complaint may also file a motion to receive a settlement class representative service award for up to $5,000 each, which would come out of the $4 million pool. People who purchased a discounted HP desktop, laptop, mouse, or keyboard that was on sale for "more than 75 percent of the time the products were offered for sale" from June 5, 2021, to October 28, 2024, are eligible for compensation. The full list of eligible products is available here [PDF] and includes HP Spectre, Chromebook Envy, and Pavilion laptops, HP Envy and Omen desktops, and some mechanical keyboards and wireless mice. Depending on the product, class members can receive $10 to $100 per eligible product purchased.
Transportation

An Electric Racecar Drives Upside Down (jalopnik.com) 57

Formula One cars, the world's fastest racecars, need to grip the track for speed and safety on the curves — leading engineers to design cars that create downforce. And racing fans are even told that "a Formula 1 racecar generates enough downforce above a certain speed that it could theoretically drive upside down," writes the automotive site Jalopnik.

"McMurtry Automotive turned this theory into reality after having its Spéirling hypercar complete the impressive feat..." Admittedly, the Spéirling's success can be solely attributed to its proprietary 'Downforce-on-Demand' fan system that produces 4,400 pounds of downforce at the push of a button... For those looking to do the math, Spéirling weighs 2,200 pounds. With the stopped car's fan whirling at 23,000 rpm, the rig was rotated to invert the road deck... Then, the hypercar rolled forward a few feet before stopping while inverted. The rig rotated the road deck back down, and the Spéirling drove off like nothing happened.

The McMurtry Spéirling, as a 1,000-hp twin-motor electric hypercar, didn't have to clear the other hurdles that an F1 car would have clear to drive upside down. Dry-sump combustion engines aren't designed to run inverted and would eventually fail catastrophically. Oil wouldn't be able to cycle through and keep the engine lubricated.

The car is "an electric monster purpose-built to destroy track records," Jalopnik wrote in 2022 when the car shaved more than two seconds off a long-standing record. The "Downforce-on-Demand" feature gives it tremendous acceleration — in nine seconds it can go from 0 to 186.4 mph (300 km/h), according to Jalopnik.

"McMurtry is working towards finalizing a production version of its hypercar, called the Spéirling PURE. Only 100 will be produced."
HP

HP Escapes Customer Payouts in Printer-Bricking Lawsuit Settlement (arstechnica.com) 44

A United States District Court judge has approved a settlement between HP and customers who sued the company for firmware updates that prevented printers from working with non-HP ink cartridges.

The class-action lawsuit, filed in December 2020, alleged HP "wrongfully compels users" to buy only HP ink by issuing updates that block competitors' cartridges. Under the settlement, HP admits no wrongdoing and won't pay monetary damages to affected customers, though it will pay $5,000 each to the three plaintiffs and $725,000 in attorneys' fees.

HP has agreed to allow users of specific printer models impacted by the November 2020 update to decline firmware updates containing "Dynamic Security" features -- HP's term for technology that blocks cartridges using non-HP chips. The settlement applies only to 21 specific printer models, leaving numerous other HP printers subject to Dynamic Security restrictions. HP has previously paid millions in similar cases in Europe, Australia, and California related to printer bricking.
Printer

Firmware Update Bricks HP Printers, Makes Them Unable To Use HP Cartridges (arstechnica.com) 72

An anonymous reader quotes a report from Ars Technica: HP, along with other printer brands, is infamous for issuing firmware updates that brick already-purchased printers that have tried to use third-party ink. In a new form of frustration, HP is now being accused of issuing a firmware update that broke customers' laser printers -- even though the devices are loaded with HP-brand toner. The firmware update in question is version 20250209, which HP issued on March 4 for its LaserJet MFP M232-M237 models. Per HP, the update includes "security updates," a "regulatory requirement update," "general improvements and bug fixes," and fixes for IPP Everywhere. Looking back to older updates' fixes and changes, which the new update includes, doesn't reveal anything out of the ordinary. The older updates mention things like "fixed print quality to ensure borders are not cropped for certain document types," and "improved firmware update and cartridge rejection experiences." But there's no mention of changes to how the printers use or read toner.

However, users have been reporting sudden problems using HP-brand toner in their M232-M237 series printers since their devices updated to 20250209. Users on HP's support forum say they see Error Code 11 and the hardware's toner light flashing when trying to print. Some said they've cleaned the contacts and reinstalled their toner but still can't print. "Insanely frustrating because it's my small business printer and just stopped working out of nowhere[,] and I even replaced the tone[r,] which was a $60 expense," a forum user wrote on March 8.
HP said in a statement: "We are aware of a firmware issue affecting a limited number of HP LaserJet 200 Series devices and our team is actively working on a solution. For assistance, affected customers can contact our support team at: https://support.hp.com." It's unclear how widespread the problems are.

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