McAfee To Pay For PC Repairs After Patch Fiasco

Barence writes "McAfee has offered to pay for the PC repairs of consumers affected by last week's faulty antivirus update. The problematic patch falsely identified the SVCHOST.EXE Windows file as a virus, causing PCs running Windows XP SP3 to crash or enter endless reboot cycles. In a blog post addressed to 'Home or Home Office Consumers,' the company offered to reimburse PC repair expenses, though there was a notable caveat. 'If you have already incurred costs to repair your PC as a result of this issue, we're committed to reimbursing reasonable expenses,' the company said. 'Reasonable expenses' has yet to be formally defined."

Re:If ever there was justification to Pirate McAfe

[LinuxIsGarbage]

Currently they are extending subscriptions by two years. Enough to prevent any successful bid by IT personnel to get higherups to approve a switch. Now whether they will cover the actual cost of lost productivity, not just of IT staff but by the company as a whole.

Re:If ever there was justification to Pirate McAfe

[Inda]

AVG burned us with proxies. Did you forget?

Re:Definately an

[ccarson]

I just called customer service to claim my 2 year extended service, afforded to customer's effected by last weeks outage (according the the article above). I was told that they haven't received authorization to provide that. I replied that I wanted my account canceled in which case I was hung up on. Looks like I'll be going with another anti-virus company on the next go around.

Re:Definately an

[Chris Mattern]

It's also more logical than the alternative.

Only if you flunked Latin. "Virii" is not the plural of "virus" however you slice it--in fact, it's even more complicated than it looks as "virus" is in fact *not* a second-declension noun in spite of the "-us" ending. Stick with "viruses" and you won't look like a moron trying to look sophisticated.

Re:Definately an

[Chris Mattern]

His point is that instead of using a Latin form that is nonexistent, and wouldn't look like that even if it DID exist, you can use a perfectly good English (as in English, the language you're actually speaking) form that works, is correct, and doesn't make you look like a moron.