Hotmail Full Version Incompatible With Firefox 3 258
An anonymous reader notes that Hotmail's full version doesn't work with Firefox 3. Users get the following message when they try to log in: You are temporarily on the classic version of Windows Live Hotmail due to an error encountered during login. Before trying again, please clear your cache and cookies. (Clearing cache and cookies doesn't fix it.) At least 8 other bug reports have been duped to this one. The fault apparently lies with the Hotmail site, not Mozilla — maintainer Dave Garrett assigned the bug to Tech Evangelism, explaining: "I'll... move this over to TE, as my guess is this [is] the site's fault (just bad user agent sniffing?)."
Not so friendly to non-MS browsers. (Score:5, Informative)
If you use Safari, eventually the site saves your info to the cache - even if you ask for it not to save your username or password. Once your info is in Safari's cache, loading hotmail.com to try to log in gets you into an infinite loop bouncing between a couple of addresses. You have to stop the loading, go empty the cache of everything from live.com, and reload hotmail.com. Perhaps some of the fault is Apple's, but I've never had that problem with any other website while using Safari.
It's probably just Microsoft being Microsoft.
Konqueror issues too (Score:4, Informative)
Even the free version wont work in konqueror ( or at least hasn't for me for some time now )
Re:User agent switcher (Score:5, Informative)
Re:I have been using the "Open in IE Tab"... (Score:3, Informative)
Re:The cake was a lie. (Score:4, Informative)
Re:I have been using the "Open in IE Tab"... (Score:4, Informative)
- http://*.hotmail.com/*
- http://*.live.com/*
- https://*.live.com/*
Sucks, I know, but I'd rather do this than wait for Microsoft to fix their websites to work with FF.Re:The cake was a lie. (Score:3, Informative)
IE team != Hotmail team
Re:Hotmail incompatible with me.... (Score:4, Informative)
Re:Change the User Agent (Score:1, Informative)
I tried the IE7 user-agent and it still didn't work
Re:User agent switcher (Score:5, Informative)
Tried as well, no go... even masking as FireFox/1.5 doesn't work, even though it says in mail.live.com that FireFox 1.5 is compatible.
As a side note, it doesn't work in Opera 9.51 either, I didn't notice since I prefer the classic version anyways...
It does however work if you set the site preferences as Mask As Internet Explorer (in Opera) although it seems to run really poorly, masking as FireFox goes to Classic.
Re:This isn't particularly new (Score:5, Informative)
This may not exactly be on the topic, but I've noticed every Microsoft run website that I try to access with Firefox gives me trouble, even with previous versions of Firefox.
Its not flamebait.
Support.microsoft.com and office.microsoft.com have quirks with pages loading completely that make it painful enough to use IE instead.
Its not like I have to visit those sites that often though.
Response from Microsoft (Score:1, Informative)
I filed a tech support request on hotmail, the following is the email I got back from microsoft.
Dear Joel,
Your message was forwarded to us at Windows Live Hotmail Technical Support. This is Kris and I gather that you are having issue that Windows Live Hotmail will not load in the full version when you are accessing your *****@hotmail.com account through Firefox 3 as your browser. I understand the importance of having this addressed immediately.
Joel, I would like to inform you that Windows Live Hotmail does not currently have the feature that will allowed you to use the full version of Windows Live Hotmail when using Firefox 3 as your browser. What I can do for you now is to personally submit this item to the Windows Live Hotmail Product Development Team as a feature request for evaluation, as I see the usefulness of this capability.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Hotmail.
Sincerely,
Kris
Windows Live Hotmail Technical Support
--- Original Message ---
From : *****@hotmail.com
Sent : Wednesday, June 18, 2008 3:12:37 AM UTC
To : LV_ID.WNLV.NA.US.EN.MSF.SEA.TS.T01.RTG.00.EM
Subject : Windows Live ID:I have a different proble:Other
Service:
Windows Live ID
What type of problem do you have?
I have a different problem or question [I have a different problem or question]
Other [Other]
Full name:
Joel *****
The e-mail address for us to send a response:
*****@hotmail.com
Primary e-mail address/member ID associated with the account you are inquiring about:
*****@hotmail.com
Be specific when describing your problem. The details that you include enable us to promptly send you the most likely solution to your issue.
The full version of live mail won't load in Firefox 3. The classic version loads instead with an error message.
The full version of live mail worked with Firefox 2.
Frequency of the issue:
Always present [Always present]
Who is your ISP?
Have you recently installed any new software (if you enter yes please add more comments in the text box above)?
Yes [Yes]
Which operating system are you using?Windows XP: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
Which browser are you using: Firefox3.0
Location: en-us - English (United States)
Type of Support: E-mail Support
Browser Default Language: en-us,en;q=0.5
Re:It works in Opera :-) (Score:3, Informative)
Well I bet there is a memo at Microsoft like "Don't mess with Opera" after the MSN scandal and rumored $millions loss after settlement.
http://www.theregister.co.uk/2003/02/06/msn_deliberately_breaks_operas_browser/ [theregister.co.uk]
Re:User agent switcher (Score:1, Informative)
Re:Sensational, or Novell? (Score:3, Informative)
Re:Hotmail incompatible with me.... (Score:4, Informative)
http://en.wikipedia.org/wiki/Hotmail
Acquired by Microsoft in 1997.