Apple iBook G4 Design Flaw Proven 252
empaler writes "Apple has long denied service on iBook G4s whose screens went black after just over one year of use, denying that there was any error. But now, the Danish National Consumer Agency has released a report proving that the error is due to a design flaw. So far, the only news site picking this up is The Register (unless you understand Danish). The Danish Consumer Complaints Board says that Apple needs to get a grip and acknowledge this error in the rest of the world. The NCA also has some photos from the report (explanations in Danish, but easily comprehensible from context)."
It's a dry joint. (Score:5, Informative)
Incidentally, with the introduction of RoHS-compliant lead-free solder, you will see this more and more. Consumer-grade lead-free is so crappy that it's almost impossible to make a single working board without at least some reflow work. Oddly enough, military- and medical-grade equipment are exempt from needing lead-free solder. Wonder why?
bah (Score:3, Informative)
Re:photos? (Score:4, Informative)
The article doesn't show... (Score:5, Informative)
Re:It's not a bug... (Score:4, Informative)
Powerbooks? (Score:4, Informative)
So, my question: Does this also happen with Powerbooks? And if so, is it something I could easily fix by cracking it open and soldering something? Any step by step instructions on how to do so?
Re:It's a dry joint. (Score:4, Informative)
That said, it's clearly a design defect, and should have been fixed by Apple just like the G3 iBook.
Comment removed (Score:5, Informative)
Re:It's not a bug... (Score:2, Informative)
Design Flaws are part of Apple's history (Score:3, Informative)
The SE/30 featured an shielding cardboard that was coated with metal on the bottom; the motherboards pins would at time poke through, and if the machine was sitting vertically for a while, suddenly it could go - blam - and stop working and go into some type of hangup or crash. For two models, I could repeatedly get them going by shaking the machines upside down, but neither Apple, nor Apple dealers, acknowledged the issue. It may be that having parts installed - and having people disassemble and reassemble parts of the Mac - may have played a role.
All of the compact Macs featured floppy disk drives that, over a working period over more than 6 hours, would reliably and predictably cause floppy disk errors. So I'd start using a new OS floppy after 5 hours, and things would be o.k., or not do it and consistently get crashes from 7 hours on upwards. They had built in a bright CRT, and obviously, shielding was some issue there. Nevertheless, this was an obvious design flaw.
Or the iPod mini. The iPod mini featured some weird shielding problem whereas crackling noise would occur. It would disappear as soon as the components that are stuffed together (battery, main board, micro disk) were pulled from each other - then, no crackling noise would occur even when mechanically straining the 3.5mm jack. Another design problem where capacitor- and shielding-related issues determined the outcome.
Or, take the Powerbook G4 Aluminium "Narcolepsy" model Apple built and sold! A design flaw classic. Not admitted by Apple, ever. I guess they switched to Intel partly because there were so MANY of these sold, that switching to Intel may have been the only way to give the Powerbook G4 owners a good reason to buy a new Apple laptop rather than attempting to force Apple to fix their old one. Maybe one day, we will hear the insider story of that botched up piece of hardware?
Also, there were a number of Powermac G5 computers that all had severe logic board problems that I laid hands on - two of them DOA (Dead On Arrival), and on another one I just got it repaired for the cheap sum of around 800 dollars.
So, I think if anything is newsworthy it'd be publishing that Apple actually managed to assemble some parts without design problem. That'd be what Slashdot may want to focus on, not that Apple "yet again" was shown to have screwed up something we all knew they couldn't get right to begin with.
Anyone believe that they can get the iPhone right, at all?
Thank the European Union for this. Seriously. (Score:5, Informative)
To say that I spend a lot of time looking at soldered joints is an understatement.
So, what's the problem here?
The Danish government is just as culpable as Apple is on this one.
The solder used in this joint is obviously (to me at least) a lead-free solder. (Lead free solders are exceptionally grainy and dull in appearance compared to leaded solder that is smooth and shiny.) The switch to lead-free solders was mandated to occur last year on July 1st by the European Union. Any electronics shipping into EU member nations must comply with this new standard, which is called RoHS, or "Reduction of Hazardous Substances". (Look it up in Wikipedia.)
Due to complexities in maintaining parallel manufacturing lines, most companies simply switched to the Lead-free solder for their entire product line. (As did my company). This means that most all new electronics you by are going to have lead-free solder holding them together.
So, why is this a problem? Plasticity.
Leaded solder alloys (SnPb 60/30) are extremely ductile. This means that they will flex a considerable amount before fracture occurs. With electronics that experience heat cycles, or any kind of motion at all, this is an extremely beneficial trait to have. Lead-Free solders on the other hand (like the most common SAC305 SnAu3%Cu0.5%) are incredibly brittle. What is obviously happening here is that the heat cycling from the laptop turning on and off is stressing this solder joint, and causing the joint to fail. Had this been leaded solder, I can almost guarantee that this problem wouldn't exist.
So what does this mean? Exactly what the electronics industry has feared. The EU made a dip$#!t move. Industry experts believe that the average lifespan of an electronic device has been significantly diminished. Down to an average consumer product lifespan of 5 years. There have been early reports of serious quality problems, including SWATCH having over 10,000 watches fail within a month of shipping. You can expect to see a drastic shortening of the lifespan of your electronic goodies. This is just the beginning people. If you see a device that is labeled as RoHS compliant, do not buy it if you expect to use it for more than a few years.
Re:A dry joint on thousands of units is a design f (Score:4, Informative)
Re:Consumers should just know what to expect (Score:3, Informative)