PCs Use More Sick Days Than People 306
lunarscape writes "ZDNet is running an article about the 'absentee' rate of PCs in various UK workplaces. According to the article, while the average employee was out sick seven days a year, the average PC was inoperable due to a virus nine days a year. The article also discusses junk e-mail's impact on productivity, with one business reporting that 99.84 percent of all incoming mail is spam."
Re:sick days. (Score:5, Informative)
Re:99.84% pure pork fat (Score:4, Informative)
No its the figure for one company for one month.
Did the submitter RTFA? (Score:5, Informative)
It just says "A survey of 2,500 UK e-mail users found that 70 percent of users had been infected by a virus in the past year." It then relates that to average UK worker sick days. Nothing says the PC's were in the workplace.
Which of course makes MUCH more sense. If the average PC atany workplace I know of was down for 9 days a year heads would roll. That's insane. Average PCs at my company are down maybe a fraction of a percent due to viruses because there are professionals making sure it stays that way.
So this article is basically "70% of random HOME users were infected in a year."
Businesses seem to have been asked only about spam.
Doesn't seem like news at all.
Re:This is a poor test... (Score:5, Informative)
Re:This is a poor test... (Score:5, Informative)
That's a bogus way to conduct a poll. By definition, you are only getting data from people who go to that site.
It's called a "self-selecting sample" and in statistics it's a no-no.
2,500 randomly selected sample points will give very accurate results, and in fact a lot of poll-takers would be envious of such a large sample.
correction (Score:4, Informative)
Apparently even the poster didn't RTFA - the article states:
Our corporate workstations were affected significantly enough by virii last year to be down a total of less than a single day each. Still more downtime than we'd like, but nothing like nine days. Now spam - that's another kettle of fish altogether...
Re:This is a poor test... (Score:3, Informative)
Contrary to popular belief, the sample sizze required for a given level of statistical precision is NOT some big percentage of the population if sampling is random. Think of having a medical test on a blood sample. Since blood is well mixed, small amounts drawn from anywhere in your body are representative of the whole amount. There's no need to take 20 or 30% of your blood, nor to spike you all over your anatomy, they just need enough to work with. Thank goodness!
Re:sick days. (Score:4, Informative)
Real statistics show that people are ~ 1.5 times more likely to call in sick on Monday and ~ 2 times more likely to call in sick on Friday, as opposed to Tuesday-Thursday.
That figures out to roughly:
Monday: 23.5%
Tuesday: 15.5%
Wednesday: 15.5%
Thursday: 15.5%
Friday: 30%
Re:sick days. (Score:3, Informative)
Re:This is a poor test... (Score:2, Informative)
Re:LA (Score:1, Informative)
Been there done that. However, Seattle has a 405 too, and in my experience, just as bad or worse.
Re:In the UK yes... (Score:3, Informative)
Re:Should we be suprised? (Score:4, Informative)
The user has a 4 year old CPx laptop the company won't replace because it doesn't have the budget (unless you're a director or higher). The OS gets fried from spyware, adware, viruses, etc. All the spares are ancient systems too.
Backups and restores take longer because no one seems to keep files on any network servers. The 350 MB limit on storage space doesn't help. Those 4 year old hard drives sometimes fail, and we don't have a budget for data recovery, so it's up to desktop support to make a best effort.
Systems are often out of warranty, so we have to scavange parts from reclaimed systems. If we can't fix a system, then we have to order another reclaim in from the warehouse, which takes at least a day.
We have a couple loaners, but they won't have the user's files or custom programs. If it's not too busy we can transfer data from the old hard drive pretty quickly. But if there are a lot of tickets, take a number and expect to wait a few hours.
All that adds up to a lot of downtime over a year. I had one poor guy who went through 3 laptops in 2 weeks because of this. By then I just gave him a loaner to keep since we where getting DOA reclaims.
Oh, and as for viruses, our team here is pretty good, but we did have one virus where we had to go desk-to-desk with a patch CD. Some people where down for the entire day.
So, are these average? Well, they're my data! (Score:4, Informative)
At work:
~250 Linux systems: 1-2 hrs/yr
~20 Solaris systems: 1-2 hrs/yr
~25 Windows systems: 2 day/yr?
~10 Macs: 2-3 hrs/yr
Then again, we have serious firewalls, and bought a Barracuda spam/virus filter. The Linux downtime is almost all hardware-related (old, dying PS, cheap memory - yes, we're getting away from these). Mac downtime is mostly hardware, and one flaky OS9 app.
At home:
2 Linux systems: 1 day/yr
2 Win systems: 1 day/yr
Good firewalls, only the Linux systems have internet access. Linux systems are always on, Windows are on mostly when used, so guesstimate is for lost time. Down time for Linux systems is mostly trying something weird or adding hardware. About half the Windows downtime is for that.
I also have a production Linux server at a colo. It's been up 499 days, and was down for maybe 2 hours the previous year. So 1 hr/yr.
I have a good firewall for this system, too.
Lessons? Even Windows systems can show up *if* you have a secure environment and educated, trustworthy users. We have, just today, though, implemented a "no IE" policy. And without Windows, life is even easier.
(For the record, TCO/system at our site, and my house, is *much* lower for the non-Windows systems. 8^)
Re:Paid Sick Days? (Score:3, Informative)
Re:99.84% pure pork fat (Score:2, Informative)