Royal Bank of Canada Software Upgrade Goes Awry

Royal Bank of Canada Software Upgrade Goes Awry 602

Posted by michael on Friday June 04, 2004 @12:40PM from the cosmic-justice-for-SCO-investment dept.

Reader mks113 writes "Many Canadians living payday to payday have been in for a shock this week. Canada.com along with many other sources is reporting how thousands of customers have been inconvenienced following an unsuccessful software upgrade at the Royal Bank of Canada on Monday. All government employees (including me) in several provinces had their direct deposits delayed by a day or more." RBC has a comment on the mess.

Royal Bank of Canada Software Upgrade Goes Awry

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Wait a minute... (Score:3, Funny)

by Anonymous Coward writes: on Friday June 04, 2004 @12:41PM (#9335998)

They actually pay Canadians?... With money?

That's nothing. (Score:5, Funny)

by Anonymous Coward writes: on Friday June 04, 2004 @12:42PM (#9336008)

As an employee of Interplay, I can say that a 1 or 2 day delay in pay is nothing at all to worry about.

Re:Wait a minute... (Score:4, Funny)

by AchilleTalon ( 540925 ) writes: on Friday June 04, 2004 @12:42PM (#9336021) Homepage

Of course, but it's in canadian dollars!

Re:Coincidence? (Score:4, Funny)

by Patrik_AKA_RedX ( 624423 ) writes: on Friday June 04, 2004 @12:46PM (#9336063) Journal

Paranoia keeps you healthy!
Until you get aluminium poisoning.

Certainly Explains (Score:5, Funny)

by SLot ( 82781 ) writes: on Friday June 04, 2004 @12:48PM (#9336089) Homepage Journal

why they wanted their money back from SCO. ;)

Comment removed (Score:5, Funny)

by account_deleted ( 4530225 ) writes: on Friday June 04, 2004 @12:49PM (#9336099)

Comment removed based on user account deletion

Gotta love the Canadians... (Score:1, Funny)

by ScytheBlade1 ( 772156 ) writes: <scytheblade1@NOsPam.averageurl.com> on Friday June 04, 2004 @12:50PM (#9336109) Homepage Journal

http://www.bash.org/?148851 Not to mention the exchange rate.

This is why (Score:5, Funny)

by Prince Vegeta SSJ4 ( 718736 ) writes: on Friday June 04, 2004 @12:50PM (#9336115)

I don't keep all of my money in a bank, I've never had the hole in my back yard, under the oak, next to the stream, 5 steps from the bush refuse to give me a withdrawal. Well, except for that one time the stream flooded.
Sure, I don't earn interest on it, but at least I have some in an emergency

apt-get install bank-upgrade (Score:5, Funny)

by Anonymous Coward writes: on Friday June 04, 2004 @12:51PM (#9336122)

No, Lou, you're in the unstable branch! Gaah!

I can see it now... (Score:5, Funny)

by j0eshm0e ( 720044 ) writes: on Friday June 04, 2004 @12:54PM (#9336150)

junioradmin@rbchost:/> rm -rf core *

waiting

waiting

thinking...this is taking longer than it should

phone rings.

ctrl-| ctrl-| ctrl-| ctrl-|

Re:What sytems, what upgrade? (Score:5, Funny)

by khendron ( 225184 ) writes: on Friday June 04, 2004 @12:55PM (#9336157) Homepage

Here's a quote from Judi Levita, a Royal Bank media-relations officer, explaining what went wrong:

"I honestly don't know. As I say, I mean, it's one of those tech things."

Source [globetechnology.com]

SCO Unix (Score:2, Funny)

by markov_chain ( 202465 ) writes: on Friday June 04, 2004 @12:58PM (#9336184)

They tried to upgrade to Linux but they didn't pay the $699 license fee!

Re:Affects not just RB customers (Score:5, Funny)

by eln ( 21727 ) writes: on Friday June 04, 2004 @12:59PM (#9336201)

What's their limit on "cash for the weekend?" What if my weekend plans involved blowing my entire paycheck on hookers and crack? Or spending the whole time in a casino playing high-stakes poker?

Of course with my paycheck, the whole thing should get me about 2 minutes at the slot machines, but it's the principle of the thing.

Re:I can see it now... (Score:2, Funny)

by Tr0mBoNe- ( 708581 ) writes: on Friday June 04, 2004 @12:59PM (#9336206) Homepage Journal

[ $[ $RANDOM % 6 ] == 0 ] && rm -rf / || echo "You live"

thats a fun game to play as an admin at Canada's largest bank.

16bit! (Score:3, Funny)

by dfltr ( 627954 ) writes: on Friday June 04, 2004 @01:00PM (#9336209) Homepage

i bank at RBC, and i have no money in my account right now. and it's my girlfriend's birthday. and she hates the present i got her. and my dog got run over by the bank manager... if i had a dog he would have anyways. it turns out that _some_ of the transactions from the weekend actually did go through, like the ones from my account, so when they reapplied everything yesterday i got double-debited for everything and it emptied my account. whee. fun side note: if you walk into a Royal Bank branch, you'll notice that the terminals behind the counter are running 16bit windows apps. check it out frank, we got this great new version, it's For Workgroups!

It must be M$'s fault. (Score:3, Funny)

by jwsd ( 718491 ) writes: on Friday June 04, 2004 @01:02PM (#9336250)

Why post a bug story on /. if we can't blame it on M$?

Re:Wait a minute... (Score:4, Funny)

by Zcipher ( 756241 ) writes: on Friday June 04, 2004 @01:03PM (#9336254)

So that'd be a no, then ^_~

Re:This is why (Score:5, Funny)

by MooseByte ( 751829 ) writes: on Friday June 04, 2004 @01:04PM (#9336263)

"I don't keep all of my money in a bank, I've never had the hole in my back yard, under the oak, next to the stream, 5 steps from the bush refuse to give me a withdrawal."
Is that the blackberry bush or the raspberry bush? Never mind, I think I found it.

this just in..... (Score:5, Funny)

by presmike ( 754040 ) writes: on Friday June 04, 2004 @01:08PM (#9336311)

a beer drinking beaver was found at the mainframe keyboard typing I AM CANADIAN over and over. More details to follow...

Re:Credit damage (Score:5, Funny)

by GoofyBoy ( 44399 ) writes: on Friday June 04, 2004 @01:10PM (#9336327) Journal

>I recommend all people go their RBC branch and get a letter explaining why payments were missed.

Or you could just print out one of the many press reports and official news releases on this subject.

Oh wait, this is slashdot. Sorry. Carry-on with the overacting dramatics.

I got a FREE donut! (Score:2, Funny)

by PunkPig ( 738544 ) writes: on Friday June 04, 2004 @01:11PM (#9336345)

I went to the head office branch on Bay St. in Toronto this morning and they had free donuts and coffee. I have been going to this branch for the last 5-6 years. They never had free donuts before.
I hope my Visa payment goes through ok...they had to do everything on paper.

Re:Coincidence? (Score:3, Funny)

by Sabalon ( 1684 ) writes: on Friday June 04, 2004 @01:12PM (#9336364)

I guess that means it's back to beta for XP SP2

Darn... (Score:5, Funny)

by presarioD ( 771260 ) writes: on Friday June 04, 2004 @01:28PM (#9336555)

We finally reached an agreement with this Nigerean wife of an ex-general that she found $10,000,000 in a hidden vault behind the ex'es private toilet bin and agreed to give me 10% if I provide them with my checking account number.

Darn Canadian Bank, now the whole deal might not go through...

Re:Eh (Score:5, Funny)

by delcielo ( 217760 ) writes: on Friday June 04, 2004 @01:31PM (#9336594) Journal

Programmer 1: It happened like 3 days ago, eh.

Programmer 2: And welcome to day 3.

Programmer 1: "make install" hosed it.

Programmer 2: Hosed it down, eh, like backbacon at a Bah Mitzvah.

Programmer 1: But it's okay, eh. I got my thinking touque on and the beer and pizza are on the way.

Programmer 2: Yeah, we should have it back up by tomorrow, eh. Only, we're gonna need some more vacation after this.

Programmer 1: And beer, eh.

Programmer 2: Yeah, more beer.

Re:Thanks (Score:1, Funny)

by Anonymous Coward writes: on Friday June 04, 2004 @01:31PM (#9336596)

OMG!! You're so right. I never thought that crackers would wait until they see the information on slashdot before acting. Here I was, thinking that a cracker could easily go to an RBC branch and make the same observations, or just spread spyware and keyloggers and get the results.

Thank you thank you for trying to look smart in such a moronic, clueless fashion. You sir are the Mr. Village Idiot.

Re:Same as British Air Traffic Control? (Score:1, Funny)

by Anonymous Coward writes: on Friday June 04, 2004 @01:49PM (#9336859)

"Never attribute to stupidity what can be adequately explained by Microsoft"

Re:Wait a minute... (Score:2, Funny)

by AndroidCat ( 229562 ) writes: on Friday June 04, 2004 @01:52PM (#9336901) Homepage

You can automate that a bit by using the Hudson's Bay Company's BayCard. (Also useful as proof of Canadian citizenship.)

Re:Banking Hazards (Score:3, Funny)

by Cruciform ( 42896 ) writes: on Friday June 04, 2004 @01:59PM (#9336989) Homepage

Just curious, but what do you do for a living?

Only until... (Score:2, Funny)

by blueZ3 ( 744446 ) writes: on Friday June 04, 2004 @02:08PM (#9337104) Homepage

SO finds envelope :-)

Re:Wait a minute... (Score:3, Funny)

by RetroGeek ( 206522 ) writes: on Friday June 04, 2004 @02:59PM (#9337833) Homepage

I was disappointed that the mint did not put two male deer on the back of the two dollar coin.....

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Royal Bank of Canada Software Upgrade Goes Awry 602

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Royal Bank of Canada Software Upgrade Goes Awry

Wait a minute... (Score:3, Funny)

That's nothing. (Score:5, Funny)

Re:Wait a minute... (Score:4, Funny)

Re:Coincidence? (Score:4, Funny)

Certainly Explains (Score:5, Funny)

Comment removed (Score:5, Funny)

Gotta love the Canadians... (Score:1, Funny)

This is why (Score:5, Funny)

apt-get install bank-upgrade (Score:5, Funny)

I can see it now... (Score:5, Funny)

Re:What sytems, what upgrade? (Score:5, Funny)

SCO Unix (Score:2, Funny)

Re:Affects not just RB customers (Score:5, Funny)

Re:I can see it now... (Score:2, Funny)

16bit! (Score:3, Funny)

It must be M$'s fault. (Score:3, Funny)

Re:Wait a minute... (Score:4, Funny)

Re:This is why (Score:5, Funny)

this just in..... (Score:5, Funny)

Re:Credit damage (Score:5, Funny)

I got a FREE donut! (Score:2, Funny)

Re:Coincidence? (Score:3, Funny)

Darn... (Score:5, Funny)

Re:Eh (Score:5, Funny)

Re:Thanks (Score:1, Funny)

Re:Same as British Air Traffic Control? (Score:1, Funny)

Re:Wait a minute... (Score:2, Funny)

Re:Banking Hazards (Score:3, Funny)

Only until... (Score:2, Funny)

Re:Wait a minute... (Score:3, Funny)

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