Dell engineers have ruled out biological contamination, and said the smell was not a health hazard. The problem lay in the manufacturing process, which has now been changed, the company said.
"A few weeks ago I got a new Lattitude 6430u for work," one user called Three West complained on Dell's hardware support forum. "The machine is great, but it smells as if it was assembled near a tomcat's litter box. It is truly awful!"
Another customer, Hoteca, said: "I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It's embarrassing taking it to clients because it smells so bad."