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Labor Arbitrage RIP (indiadispatch.com) 56

An anonymous reader shares a report: For decades, India's economic promise has rested on its demographic dividend -- the competitive edge of a massive, young, and increasingly educated workforce. Economists and policymakers have routinely cited the country's population profile as its ticket to economic superpower status, with projections of reaching $10 trillion in GDP and achieving high-income status by 2047. These forecasts depend heavily on a critical assumption: that roughly 500 million Indians currently aged 5-24 will find productive employment as they enter the workforce over the next two decades. But a sobering new analysis from Bernstein suggests this fundamental premise may be crumbling under the weight of rapid advances in AI.

"The advent of AI threatens to erode all the advantages of India's rich demographic dividend," write Bernstein analysts Venugopal Garre and Nikhil Arela, who characterize their assessment as a potential "doomsday scenario" for a nation that has hitched its economic wagon to services-led growth. At stake is India's $350 billion services export sector -- a sprawling ecosystem of IT outsourcing, business process management, and offshore knowledge centers that employs over 10 million workers, mostly in jobs that place them in the top 25% of the country's income distribution.

While India's IT giants have successfully navigated previous technological shifts -- from basic call centers in the late 1980s to cloud computing and data analytics more recently -- AI poses a fundamentally different challenge. Unlike earlier transitions that required human adaptation, today's AI systems threaten to replace rather than complement the workforce. "AI subscriptions that come at a fraction of the costs of India's entry level engineers can be deployed to perform tasks at higher precision and speed," the report note.

Labor Arbitrage RIP

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  • by rsilvergun ( 571051 ) on Friday March 28, 2025 @12:56AM (#65264287)
    We've been automating everything we could get our hands on for 50 years and now with modern software tools that's about to accelerate drastically.

    Like somebody said, I want AI to do my laundry and dishes so that I can do art and writing, not for AI to do my art and writing so that I can do laundry and dishes...
    • by Mr. Dollar Ton ( 5495648 ) on Friday March 28, 2025 @01:05AM (#65264299)

      I keep hearing that all work is about to disappear all the time with my left ear, while I hear about the unsurmountable labor shortage with my right.

      Which is it this week?

      • by dgatwood ( 11270 )

        I keep hearing that all work is about to disappear all the time with my left ear, while I hear about the unsurmountable labor shortage with my right.

        Which is it this week?

        Both. There are labor shortages because there aren't enough people willing to work for what companies are willing to pay to get that work done. And AI is going to effectively destroy many of the remaining jobs that currently pay a decent salary.

        For the most part, AI isn't going to reduce the number of jobs except for jobs that require limited training or intellect. In fact, it might even increase the total number of jobs. Rather, what it will do is shift the jobs right, making jobs that previously requi

        • by Meneth ( 872868 )

          As technology improves, the race to the bottom moves forward.

          The only viable solution I can imagine is UBI, but implementing that will require a working democracy.

        • And AI is going to effectively destroy

          Yeah, like everything else so far did.

          • by dgatwood ( 11270 )

            And AI is going to effectively destroy

            Yeah, like everything else so far did.

            If you're being sarcastic, know that this very much has happened.

            • It used to be the case that you could make high salaries doing manufacturing in the U.S.; now, most manufacturing is highly automated and has fewer workers (and is overseas).
            • Doctors have always been some of the best-paying jobs out there, but insurance companies (both health and malpractice) have been squeezing them from both sides, and technology has been pushing up from the bottom to make it easier for nurse practitioners with less traini
        • Agreed. For developing countries AI will likely make it much harder to get out of the middle income trap https://en.wikipedia.org/wiki/... [wikipedia.org]
        • How do you see AI reducing the training required for jobs? Perhaps transiently, for example a call center worker who needs less training, but I think in most of those cases the job goes away entirely.

          Yes the jobs that it helps the most with are the less skilled ones, but that means I need less of those people. The higher level design and architecture my senior team does just gets more valuable by contrast.

          • by dgatwood ( 11270 )

            How do you see AI reducing the training required for jobs? Perhaps transiently, for example a call center worker who needs less training, but I think in most of those cases the job goes away entirely.

            But now, those folks can use generative AI to become crappy low-end programmers writing tests for a software company, or to become staff writers for Associated Press, or whatever. They move up to higher-level jobs because they can, and the lowest-end jobs go away and are *maybe* replaced by higher-end jobs, though that's the giant open question.

            Yes the jobs that it helps the most with are the less skilled ones, but that means I need less of those people. The higher level design and architecture my senior team does just gets more valuable by contrast.

            Except that the AI also gets better at helping people with less training to do that design and architecture work, which means more people become capable of doing th

            • by Dantu ( 840928 )

              Except that the AI also gets better at helping people with less training to do that design and architecture work, which means more people become capable of doing that work, which means the value to the firm declines, and the salary they pay declines with it.

              As the overall productivity of the people increase, there are more people who can do the work at each level, so perversely, it encourages companies to pay them less.

              I'm not sure that part is true—or at least true only with major caveats. The people I see who skip the basics and try to do design and architecture do it the way LLMs do it: superficial pattern matching. This lets you solve simple problems by gluing together off-the-shelf parts. Without understanding the fundamentals, however, the solutions tend to be stupendously inefficient. I used to be in the 'compute is cheap' camp, and when you compare Java vs. optimized C in a business app, that's generally tr

      • Easy: there's extreme shortage of senior developers with 20 years of experience who will work 80-hour work-weeks at will for minimum wage and no benefits.

      • What's your hearing is that enough work is disappearing that we will no longer be able to maintain full employment and that's going to cause our service sector economy to collapse resulting in The collapse of our capitalist system into a kleptocratic dystopia.

        Now if you literally just read the headlines of stories and don't go even to the first paragraph yeah you might have heard that. When I say something like, we are running out of work, yeah I'm clearly trying to get your attention. That's how headli
      • We need electricians because apparently AI can't assemble AI datacenters (yet).
    • Many a farmer will pay good money for an AI robot that can effectively shovel bull shit.
    • by ZiggyZiggyZig ( 5490070 ) on Friday March 28, 2025 @04:27AM (#65264489)

      The quote is apparently from Joanna Maciejewka (she does not have a wikipedia page yet): “You know what the biggest problem with pushing all-things-AI is? Wrong direction. I want AI to do my laundry and dishes so that I can do art and writing, not for AI to do my art and writing so that I can do my laundry and dishes.”

    • The more effective a worker becomes, the more work he gets. It is basic economics: if a company is more effective, the more customers buy. Sadly, it also applies to bureaucrats, as we obviously get more and more of those.
    • We've been automating everything we could get our hands on for 50 years

      I would argue it's been more like 200 years. What "we could get our hands on" has been increasing much more rapidly lately.

    • Right now it's just an elite of coders and IT nerds that are getting rationalized away. We are a small sliver of the general workforce, even in India. The real party begins when autonomous driving and general-purpose robots take over production, logistics and the trades. That's going to be epic compared to what's happening just now. I'm not quite sure how rough and extreme the transition is going to be.

    • So, become an electrician [slashdot.org].

    • I want AI to do my laundry and dishes so that I can do art and writing, not for AI to do my art and writing so that I can do laundry and dishes...

      Find something useful to do with your life. If it is actually useful, someone will pay you to do it for them.

      We are not all equally talented. We are good at some things, not-so-good at others. You do what you are good at, and I do what I am good at, and we pay each other to do things. We can call it an "economy".

      If nobody wants to pay you for what you want to do -do something else. There is plenty of work, we just don't want to do it.

      P.S. The machines already do most of the work of laundry and dishes f

  • India hasn't been a real country ever, it's always been cheap labor and overpopulation. They still poop in holes, rivers and live like caveman for the most part. Not sure who you can blame for this, maybe the british or the east India company for their occupation of India. Either way, AI is ready to replace Indian workers as it is right now, it could use better integration support but that's not far away.

    • Re: (Score:3, Informative)

      by Morromist ( 1207276 )

      I've been to India and, while the pollution and overpopulation are indeed very bad, I would say India is more civilized than my USA in many ways and economically better too - many goods and pretty much all services are supirior in quality and far cheaper. The healthcare may not be quite as good, but it is actually affordable, unlike here. There are many goods and services that poor people can obtain in India which only the rich can get in America.

      • by Anonymous Coward

        many goods and pretty much all services are supirior in quality and far cheaper.

        I suppose it depends on what goods you're looking at. In machine tools, for example, castings are often of such low quality and porous that if you look at them wrong they'll crack and fall apart.

      • by skam240 ( 789197 ) on Friday March 28, 2025 @09:04AM (#65264857)

        ...and economically better too

        ...Aaaand you just lost any form of credibility. India's middle class is a tiny fraction of our own in terms of share of the population. Most people over there are quite poor by first world standards, hence us referring to India as belonging to the "developing world". Trying to spin that as "economically better" than the US is laughable.

  • by Anonymous Coward

    Robotics as well. If you have cheap energy + robotics + AI, then manual labor becomes as redundancy.

  • india got this far and can’t figure a way out because AI is going to eat their lunch? get serious. maybe just maybe they could lean into AI solutions for businesses. or if consensus in the country says AI is money loser, they could stay the course.

    DOOOOOOMED! hahahahaha

  • by superdave80 ( 1226592 ) on Friday March 28, 2025 @01:42AM (#65264343)
    Why, I remember the good ol' days when you could get a REAL Indian on the phone for tech support! Not your new-fangled AI!
    • Too many Chiefs and not enough Indians.
    • Why, I remember the good ol' days when you could get a REAL Indian on the phone for tech support! Not your new-fangled AI!

      Which hilariously highlights the problem, lol ... there's pretty much no way that the AI can be worse ...

      • by mjwx ( 966435 )

        Why, I remember the good ol' days when you could get a REAL Indian on the phone for tech support! Not your new-fangled AI!

        Which hilariously highlights the problem, lol ... there's pretty much no way that the AI can be worse ...

        Pretty much this.

        The problem with India is that it wants to pretend it's got a much higher level of education that it really does... and various cultural issues that prevent work from being done.

        That isn't to say there aren't some very smart and capable Indians, you probably know a few, they're the ones working here as your colleagues (particularly in the UK and commonwealth nations). Most of the ones good enough to replace you choose to get a job along side you... and get paid the same as you. The no

  • If nothing else, this imaginary AI has given a new kind of doom fiction, science-fiction flavored. I don't know if it will be as popular as the old environmental doom fiction, what with its soylent green, overpopulation, and total scarcity of resources. We'll have to see if anyone comes up with something catchy. It's possible that someone will come up with a use for "AI" other than making slightly surrealistic art and textual gibberish. At the moment, it scarcely seems to pose a threat to anyone's job.
    • Actually, there are many applications for AI that are under active development and which are already having large impacts in certain fields: SW Engineering, HW Engineering, Medical Diagnosis, Farming, Transport, Mining, etc. I am now working with a large research agency and there are a lot of things brewing - the applications are endless.
      • I did the same too, in the early 2000's. I too predicted that AI/ML would automate many skilled jobs in 10 years. I still remember, I stayed glued to the computer to watch DARPA grand challenge live. And when Highlander and Stanley finished the race successfully, I believed that automated driving is near and here. Eventually Google bought team Stanley after Urban Challenge and predicted fully autonomous vehicles by 2015. There is one hell of a difference between building a prototype that can do something re

  • In the end, as paradigm shift does ruin some lives and expectations, don't there end up new industries and new work? I think it requires two things: entrepreneurship (unboxed creativity) to get out of your sinking boat and be able to see new value niches, and retargeted education for the workforce (with an associated delay). Both are education issues. If the education system is too workforce focused, without enough practise and preparation for broader thinking, that's where you've (as a society) put you
  • The only absolutely safe jobs at the moment are in the trades but in India this pays horrendously. What do you do with millions out of work in a country with no safety net?
    • Go into manufacturing to build a real economic base instead of the dependence produced by a service economy?

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