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Security IT

Kaspersky Defends Stealth Swap of Antivirus Software on US Computers (techcrunch.com) 20

Cybersecurity firm Kaspersky has defended its decision to automatically replace its antivirus software on U.S. customers' computers with UltraAV, a product from American company Pango, without explicit user consent. The forced switch, affecting nearly one million users, occurred as a result of a U.S. government ban on Kaspersky software.

Kaspersky spokesperson Francesco Tius told TechCrunch that the company informed eligible U.S. customers via email about the migration, which began in early September. Windows users experienced an automatic transition to ensure continuous protection, while Mac and mobile users were instructed to manually install UltraAV. Some customers expressed alarm at the unannounced software swap. Kaspersky blamed missed notifications on unregistered email addresses, directing users to in-app messages and an online FAQ. The abrupt change raises concerns about user autonomy and privacy in software updates, particularly as UltraAV lacks an established security track record.

Kaspersky Defends Stealth Swap of Antivirus Software on US Computers

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  • We got a workaround? (Score:2, Interesting)

    by Neeko110 ( 933053 )
    I'm sticking with kaspersky one way or another....Any known work around yet?
  • by JThundley ( 631154 ) on Thursday September 26, 2024 @03:25PM (#64819805)

    I don't understand why this is such a huge controversy, the whole thing seems really straightforward:
    1. Kaspersky is banned from the US.
    2. Kaspersky plans to replace their soon to be unsupported antivirus software with an American one (a good thing to do, seems like Kaspersky really does care about the security of their users).
    3. Kaspersky communicates this to their customers via email and the application (again, this is the right way to do it and a good thing).
    4. The time comes and Kaspersky replaces it's software with the US antivirus.

    And then the result of this is users saying "omg this software that has complete control of my computer is able to install software?!?! Scary!" Give me a break. This whole thing is such a non-story, please correct me if I'm missing something or if you have a different perspective.

    • You're correct. It'd actually irresponsible for them to do otherwise and they communicated pretty clearly on the issue. I'm guessing they got paid by UltraAV (or whatever), though. However, I can't really blame them. The seemed to have made the best of a bad situation and did right by their users. I suspect this was more red meat for the "Russia! Russia! Russia!" hyperventilation crowd which is a significant part of Slashdot's base and admins.
      • by brunes69 ( 86786 )

        It is very likely the opposite, that Kaspersky OEMed UltraAV.

        Kaspersky is a huge, very profitable company. UltraAV is a nothingburger.

        In fact I would not be surprised if Kaspersky has not taken a majority stake in the company.

    • by Coopjust ( 872796 ) on Thursday September 26, 2024 @05:16PM (#64820101)
      It's very questionable how "american" UltraAV is. UltraAV is owned by Pango, a site which owns multiple VPN companies and a VPN review site (not suspicious at all).

      Pango is in turn owned by WC SACD Holdings Inc, a Massachussets company. The CEO, Hari Ravichandran, is the CEO of Aura and talks as Pango as a subsidiary [jpmorgan.com]. Aura in turn has a technobabble about us page that says nothing [aura.com].

      The UltraAV software itself isn't signed by Pango, WC, or Aura. It's signed by "Max Secure Software India Private Limited". Which, at best, means that Pango subcontracted an Indian AV to brand as American so Kaspersky could claim they swapped out an AV for an "American" one. MaxSecure is generally considered sketchy software and has asked to be unlisted as a potentially unwanted program among other AV/antimalware apps [reddit.com], and that it will false positive files for the illusion of being effective.

      This is sketchy as hell, and never should have been done without user consent, much less with the company they chose to contract.
    • by Anonymous Coward
      Blizzard forcefully updates Warcaft 3 to Warcraft 3 Reforged, users revolt.
      Then they convert Overwatch to Overwatch 2, endless complaints.
      Microsoft accidentally updates some Windows 10 users to Windows 11, Slashdot loses its mind at good ol evil "Macro$$$shit taking over machines we no longer own".
      But an antivirus automatically installs a completely separate antivirus product from another vendor and now suddenly "duhhhh, I don't know why this bad, me dumb".
      Perhaps you'd like to shut down your Ubuntu

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