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Businesses Security

Uber's Massive Scraping Program Collected Data About Competitors Around The World (gizmodo.com) 29

Kate Conger, reporting for Gizmodo: For years, Uber systemically scraped data from competing ride-hailing companies all over the world, harvesting information about their technology, drivers, and executives. Uber gathered information from these firms using automated collection systems that ran constantly, amassing millions of records, and sometimes conducted physical surveillance to complement its data collection. Uber's scraping efforts were spearheaded by the company's Marketplace Analytics team, while the Strategic Services Group gathered information for security purposes, Gizmodo learned from three people familiar with the operations of these teams, from court testimony, and from internal Uber documents. Until Uber's data scraping was discontinued this September in the face of mounting litigation and multiple federal investigations, Marketplace Analytics gathered information on Uber's overseas competitors in an attempt to advance Uber's position in those markets. SSG's mission was to protect employees, executives, and drivers from violence, which sometimes involved tracking protesters and other groups that were considered threatening to Uber. An Uber spokesperson declined to comment for this story.
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Uber's Massive Scraping Program Collected Data About Competitors Around The World

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  • Cult like behaviour (Score:5, Interesting)

    by mfh ( 56 ) on Wednesday December 13, 2017 @01:15PM (#55732945) Homepage Journal

    The Cult of Scientology could learn a thing or two from Uber. They appear very grandiose and their vision is sociopathic to some extent as well as narcissistic. I cannot imagine how a company that would gouge so hard [nytimes.com] and yet governments do nothing about it for some strange reason.

    • by PCM2 ( 4486 )

      Damn, actually clicked the link to post essentially just that. Scientology is what immediately sprang to mind, especially given everything else we know about Uber.

  • by b0s0z0ku ( 752509 ) on Wednesday December 13, 2017 @01:26PM (#55733031)

    Remember when Nogoodnick's ... I mean Kalanick's ... henchmen went after Sarah Lacy and discussed ruining her reputation? It was enough to make her fear for her physical safety.

  • When Google was founded, its motto was "don't be evil". Uber's motto seems to have been "be very evil".

    It'll certainly be interesting to see how Uber's practices change as it matures... if it survives.

    • It'll certainly be interesting to see how Uber's practices change as it matures...

      Mature? Why would they ever want to do that? Über's philosophy is to be the "Bad Ass Mother Fucker On The Block." If something is illegal, do it anyway and duke it out against the government in courts. This brashness and lack of respect for law makes them more attractive to venture capitalists.

      A boxer who knees his opponent in the balls while the ref is distracted has a chance of winning. And exactly this "killer instinct" of Über will keep venture capitalists coming to them.

      if it survives.

      Über will n

  • Stalin, 1984 etc (Score:4, Insightful)

    by Hognoxious ( 631665 ) on Wednesday December 13, 2017 @01:39PM (#55733119) Homepage Journal

    If the government did this people would be screaming from the rooftops and rioting in the streets.

    But when a corporation does it with an app it's just clever business strategy.

    Number one! Number one! Freedom and all that!

    • What are you on about now?

      You're aware the government tracks every person you've ever repeatedly called on the phone? They denied it for decades. Snowden proved it. Been going on since WWII.

      Yes, you too are subject to this. Not just Americans. In fact not being in America, it's more likely that American spooks are spying on you, while your nation's spooks are spying on people not in your nation. Abracadabra, no problem with rights to privacy, warrants etc.

    • If the government did this people would be screaming from the rooftops and rioting in the streets.

      The government does this [wikipedia.org]. So far no riots.

  • by Attila Dimedici ( 1036002 ) on Wednesday December 13, 2017 @01:40PM (#55733125)
    Here is the key line from the article: "It’s possible Uber’s data gathering did not violate any laws..."


    Tanslation: We have no evidence that Uber did anything illegal in regards to its data gathering, but we want you to assume that they did while maintaining a defense against libel.
    • by Nidi62 ( 1525137 )

      Here is the key line from the article: "It’s possible Uber’s data gathering did not violate any laws..." Tanslation: We have no evidence that Uber did anything illegal in regards to its data gathering, but we want you to assume that they did while maintaining a defense against libel.

      It probably went against some websites TOS's though, which given the current state of our judicial system, should make the eligible for the death penalty and a fine large enough to put their grandchildren into crippling debt. Or at least, it would if Uber was a regular person, not a corporation.

      • Possibly, but the writers of the article have no evidence that such is the case. Basically, they want you to think that Uber is evil for doing this and will manipulate the way they report the story in order to encourage you to think that way. Since they do not trust their readers to come to the same conclusion they did from a presentation of the facts, it makes me think there is a lot less to this story than is presented.
    • Alternate translation: 'Uber may not have violated ant laws but on their past performance they probably have and covered it up.'
      • The article's author should have trusted you to reach that conclusion by just presenting you with the facts, rather than try to slant their article to make you reach that conclusion. Here is how I would have worded that: "There is no evidence that Uber broke any laws with this data collection. However, they have been accused of/lost a lawsuit over ..." (I do not remember what the specific wrongdoing Uber was guilty of and am not willing to spend the time looking it up, but I remember that they were caught d
  • by Anonymous Coward

    They collected public records about their competition. Seems like a good idea. The only problem is that they won't admit it. I am 100% certain they are not alone in "spying" on other businesses.

The truth of a proposition has nothing to do with its credibility. And vice versa.

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