dcblogs writes "IT managers see themselves as 'reigning supreme,' in an organization, and are seen by non-IT workers as difficult to get along with, says organizational psychologist Billie Blair. If IT managers changed their ways, they could have a major impact in an organization. 'So much of their life is hidden under a bushel because they don't discuss things, they don't divulge what they know, and the innovation that comes from that process doesn't happen, therefore, in the organization,' says Blair."
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