Ubuntu's Laptop Killing Bug Fixed 271
jeevesbond writes "Back in October of 2007 we discussed a bug that would dramatically shorten the life of laptops using Ubuntu. Ubuntu users will be glad to know that a fix has finally been released for Ubuntu versions 9.04, 8.10 and 8.04 (LTS). However, as this fix is not yet in the update repositories, anyone wishing to test it should follow these instructions for enabling the 'proposed' repository. Report your results on the original bug report. Happy testing!"
Flamebait story (Score:4, Interesting)
Re:Flamebait story (Score:4, Funny)
Okay
Agreed (Score:3, Funny)
Oh, and probably a hot grits joke or two.
Re:Agreed (Score:5, Funny)
And don't forget to cue the spelling/grammar Nazis.
Fixed it for ya.
Or you could que the queue of spelling/grammar... (Score:3, Funny)
Depends on if he wants to give them a hint, or have them form a line.
Que? (Score:2)
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I don't know, perhaps they are lining up now?
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And don't forget to cue the spelling/grammar Nazis.
Fixed it for ya.
Fixed it for you.
There, I fixed it for you.
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Strange that no other distro suffered from it though.
I could hear my laptop clicking away quite horribly before I applied a manual fix, whether it was an ubuntu bug or not, it was a problem for laptop owners running Ubuntu.
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One of my very old laptop disks ran down to malfunction over years of running Slackware, Gentoo, FreeBSD, NetBSD, whatever you can name, and they all contributed to the problem whenever I did not disable the disk's default power management.
Debian Lenny and Ubuntu Intrepid both force sane power management out of the box, even on a text-only install. I consider the problem solved.
Re:Only for who think the world has to be perfect (Score:5, Funny)
If you can't handle non-perfect hardware or firmware, then you don't make operating systems.
I don't know, quite a few companies in the past have made a pretty successful run of it.
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Re:Only for who think the world has to be perfect (Score:5, Insightful)
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"Ubuntu Workaround for Laptop-Killing BIOS Bug Released"
That title's not quite right. The bug points to a workaround that has existed since the bug was initially reported. Maybe this title: "With new update, Ubuntu make Laptop-Killing BIOS bug workaround automatic".
Re:Only for who think the world has to be perfect (Score:4, Informative)
Hard drives have "recommended" power-saving values specified in their firmware that say after x minutes of idle time, power me down! Ubuntu used these values.
It turns out these default values were way too low (1-5 minutes), so drives would power off and on very frequently, which shortened their lives.
Re:Only for who think the world has to be perfect (Score:4, Insightful)
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...the hardware or drivers are typically blamed. That's fair territory. But when it's Linux, the double standard kicks in and it's the OS's fault?
Considering drivers are generally part of the Linux kernel, it is fair to blame the OS at times. Also note that it is a hell of a lot easier to patch software than hardware, so a responsible OS will issue workarounds where needed. Certainly the hardware manufacturers should be more helpful, but you can't just say "eh, we know of a problem but since we didn't cause it we won't attempt to resolve the issue" if you want to be taken seriously.
Re:Only for who think the world has to be perfect (Score:5, Informative)
The funny thing is that the actul bug is an urban myth. People claim that once your hard drive reaches 300k parks it will fail. Note that at the start they were claiming the number to be 100k and now are claiming 600k due to the simple fact that a huge number of people showed up with the number being well over million on perfectly functioning drives.
The drives parked heads when not in use, sometimes, several times a minute, some of them clicked when they did so. It is a feature that reduces power use and protects the hard drive from sudden movement and impacts. It is NOT a bug.
All the claims that it will make you hard drive fail in a year are false and are made by people that have no a slightest clue of hard drive design.
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Except that's bullshit.
1) Make any claim on slashdot that a program or piece of hardware doesn't work on windows.
2) Watch as apologists claim that it's not windows fault but bad drivers or bad application.
3) Watch as how people make similar claim about Linux and suddenly the blame is placed squarely on Linux.
There was a news story last week "Ubuntu made women quit online classes" or some similar title, where a women ordered an Ubuntu laptop, didn't even try it out and the news station she got in contact wit
As per "Flamebait Story" (Score:5, Insightful)
Well, one can squarely blame the HD manufacturers (look at the Seagate disaster) and say they need to fix their hardware.
However, when your stuff doesnt work, regardless who's fault it is, it's still broken. And in cases like Ubuntu vs Windows: it'll work in Windows and not work in Ubuntu. Who do you think the user will fault?
ObUserStory: I bought a T61 Thinkpad. Worked fine in Windows, and not so well in Ubuntu. What didnt work? The right side USB ports. If I was a regular user, I'd remove Ubuntu and put Windows back on. However, Im stubborn... and know that Linux shouldnt go disabling ports at seemingly random. Turns out, it was a ACPI bios bug that did so :( So a BIOS update did the trick and fixed everything.
So yes, it may be a manufacturers fault, but that's not where the blame gets placed all the time..
Re:As per "Flamebait Story" (Score:5, Insightful)
Re:As per "Flamebait Story" (Score:5, Insightful)
As per defense of Ubuntu and others, the e1000 module was blacklisted until a proper kernel patch could be applied to all versions.
Without the blacklist, the e1000 firmware could be overwritten. Intel provided no safeguards to prevent said occurrence, so destruction of hardware was imminent. Far as I can tell, the Windows driver still has this bug.
And I remember the Mandrake CD-drive killer sequence. Samne damn problem: unguarded firmware update commands. Instead, these commands are legit commands, but were re-used as a firmware update.
Now, how much of these drive killer and card killer commands are also on Windows, but we suspect them as other occurrences, like ESD, lightning, or power surges?
Re:As per "Flamebait Story" (Score:4, Informative)
You would find this out due to returns. There really are only a handful of laptop manufacturers who sell to the OEM brands you know (Dell, HP, etc). If a model has a component failing at a higher rate than normal, the OEM/ODM will begin investigating what is going wrong.
In the case of Windows, we are also able to correlate crash information to drivers and hardware, and determine problems this way.
I work for Microsoft as a technical account manager (TAM) - and work with OEM/OEM/IHV communities on issues like this. There are *many* patches to Windows which include workarounds for hardware issues - something that is both good and bad. Good because an end user is less likely to get screwed; bad because vendors who tend to make crap hardware stay in business.
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Wonder if the drive suppliers bothered to document what they were doing in this case...
Now, how much of these drive killer and card killer commands are also on Windows, but we suspect them as other occurrences, like ESD, lightning, or power surges?
Since Windows drivers are often supplied with the hardware the wri
Shorten your hard drive life time claim was false (Score:2)
As someone else mentioned further up it wasn't true. The claims being made that this bug would shorten your hard drive were made by clueless users in the bug report.
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Really makes you wish hardware manufacturers would step it up.
Re:As per "Flamebait Story" (Score:5, Insightful)
Wrong.
When using Windows as an example, the developers do not understand how Windows works. They only can understand by extensive testing in their labs. Linux, on the other hand, can identify what piece of code the offense is made, and fix it.
The collection of bugs in Windows makes it that much harder when there's a bluescreen, general hardware crash, or other really bad things. As far as we know, these bugs that exist in Ubuntu, Mandrake and others still exist as some sort of weird failure domain of certain celestial events on Windows. When they happen, there's hundreds of environmental variables set to trigger the device_killer.
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Gi
Re:As per "Flamebait Story" (Score:4, Funny)
Wrong.
I totally agree.
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Here's the opposite kind of story. I bought a USB-to-serial adapter, which "just worked" in linux, but required a driver for Windows XP, which I installed. Some time later, when I plugged in the device into a different USB port, XP asked me for the driver disk again. I had mislaid the disk, but on a hunch, I unplugged it and plugged it into the port I originally used, and it worked. So XP requires a separate driver installation for each USB port? (All the ports worked with Linux, and the other ports wo
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The problem with Windows is that sometimes it will realise it already has a driver for the device and "install" it for the "new" USB port. In other cases it will request a driver disk, in which case it is generally possible to manually tell it to look at the drivers which it already has. The o
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Here's another way to phrase that:
However, when you attribute blame to a faultless party, regardless of whether you have a legitimate beef, you're just an uneducated whinging windbag.
I've never understood why false blame is regarded as an inalienable force of nature. I recall from my grade three classroom the glee that ensued whenever anybody cut a ripe one at the amazing ease of hanging the blame on any arbitrary person remotely in the upwind quadrant. You just had to be first at putting forward an arbitrary name. "Hey, Marvin, you didn't!" and Marvin would have to be very quick to deflect the hot potato.
We learn the social rules surrounding this gam
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Very insightful, but I'm not convinced this blame is a general or unavoidable as you claim.
I think some of this "upwind blame" behavior comes from dealing with closed source "black-box" companies for decades (or generations) on end. If you pay a lot of money, you have every right to kick blame upwind.
That being said, there are only so many upwind parties to detect here.
Suppose I buy a laptop from Dell with Linux/Windows on it and there is something wrong with it, there is only one upwind party: Dell. I ex
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Only Ubuntu? (Score:2, Interesting)
And since Ubuntu = Linux and Linux = Ubuntu, it is Linux's fault, right?
Or was this issue specific to Ubuntu and not other distros? (Yes, believe it or not, there ARE other distros; although it is hard to tell since so many stories and postings say "Ubuntu" in place of the word "Linux" or "Linux distribution")
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Oh, silly me: http://hardware.slashdot.org/comments.pl?sid=344745&cid=21176921 [slashdot.org]
It is almost deja-vu!
Re:Only Ubuntu? (Score:5, Informative)
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Re:Only Ubuntu? (Score:4, Insightful)
(Yes, believe it or not, there ARE other distros; although it is hard to tell since so many stories and postings say "Ubuntu" in place of the word "Linux" or "Linux distribution")
Isn't it great? I can't wait until the days of users asking, "So I should try Linux. Which distro should I use?" and getting useless or contradictory answers are long forgotten.
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Yes, choice, variety, and competition are horrible things aren't they? Certainly we should have all been stuck with only SLS Linux or perhaps only Redhat Linux..... hell, why even have Linux at all; why couldn't the status quo of MS-Windows or MS-DOS sufficed?
There were distros just as good (or better in different ways) before Ubuntu existed. There are distros just as good (or better in different ways) than Ubuntu now. There will probably be other distros later- maybe of which will be just as good or bet
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Yes, choice, variety, and competition are horrible things aren't they?
They have real disadvantages. http://www.columbia.edu/~ss957/whenchoice.html [columbia.edu]
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From what I have read this bug effects Windows, OSX and Linux generally, However it's been largely explored and discussed in Ubuntu.
The practice of substituting Ubuntu for Linux , is justified to some extent. If I was to discover a bug on this laptop i'm using it would initially be an Ubuntu bug (hardy) since that's the Os I am using.
I can't call it a Linux bug since i'm using a subset of Linux, actually a subset of Ubuntu on a particular subset of hardware and I haven't tested for it with any other distro.
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No need to enable "proposed" updates (Score:5, Informative)
The fix is already included in the accepted updates:
acpi-support (0.114-0intrepid1) intrepid-proposed; urgency=low
* {ac,battery,resume,start}.d/90-hdparm.sh: don't just check whether
laptop-mode is configured to control the drives, also check whether
laptop-mode itself is *enabled*. Finally closes LP: #59695.
-- Steve Langasek Mon, 05 Jan 2009 10:50:10 +0000
Just run apt-get update && apt-get install acpi-support.
Re:No need to enable "proposed" updates (Score:5, Funny)
Just run apt-get update && apt-get install acpi-support.
What? apt-get it yourself.
sudo apt-get update && apt-get install acpi-support.
Okay.
Re:No need to enable "proposed" updates (Score:5, Funny)
Real men run as root.
Hey, why's my mouse moving all by itself?
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Real men don't use a GUI, you n00b.
Re:No need to enable "proposed" updates (Score:5, Informative)
sudo apt-get update && sudo apt-get install acpi-support
That's better
misleading (Score:5, Insightful)
The title and article summary is misleading. It shortens the life of the hard drive, not the laptop itself. Hard drives are cheap, and on most laptops as easy to swap out as the battery with screwdriver in hand.
Its not like Ubuntu is killing the motherboard or screen, its the Hard Drive.
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While that may be true, my time isn't. Getting the lappy set up and restored from backup > 0.
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While that may be true, my time isn't. Getting the lappy set up and restored from backup > 0.
What, you don't store all your data in THE CLOUD? n00b
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It shortens the life of the hard drive, not the laptop itself. Hard drives are cheap,..
Thats OK if you have a standard 2.5" drive and regular backups. Where could I get a 1.8" IDE (non-ZIF) for my X40 Thinkpad? Best option is probably a CF-IDE adaptor for a small SSD.
Hard drives MIGHT be considered cheap... (Score:2)
...but the data stored on them can often be priceless.
Also...
Many users can't just pick up a screwdriver and replace the failed hard drive.
Many users are not allowed to.
Many users will void warranty if doing so.
For many users it involves a trip to a service center and a waiting period to get their laptops to work again. WITHOUT all their lost data.
hmm. (Score:5, Insightful)
Re:hmm. (Score:5, Funny)
yeah, that's pretty bad. You have to give points to M$ here because they typically don't let things like this happen.
Re:hmm. (Score:5, Insightful)
When Ubuntu is competing against an OS which has been a vector for millions of computers to be compromised over the last 10+ years and has caused untold billions of dollars of damage and wasted billions of hours of people's time, I think it's not a bad track record.
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Ah the good old 'but at least we're less evil than Saddam' defense.
Ubuntu's track record is a lot better than Microsoft's, but that does not mean a 14 month delay is acceptable. Especially since comments from 2006 already mention the -B parameter to hdparm as a possible fix.
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Sounds like someone's been reading too much Chomsky.
More incompatibility than just this (Score:2, Informative)
Just in the last two days I've tried to install three versions of Ubuntu on a Toshiba Satellite laptop, and every attempt failed with a blank screen of death in the middle of the process. I tried 7.1, 8.04, and the latest nightly build (first two Desktop versions, the latter Alternate of course). This is an old laptop from 2001, a model 1805-S203, so there's no cutting-edge hardware that should be causing a problem, yet the installs failed spectacularly.
By contrast, BOTH Windows 2000 and MEPIS Linux versi
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"I have to tell you, this has shaken my confidence in open source operating systems quite a bit."
Mepis worked. It is an underrated distro and there is probably no reason not to keep it.
Distro churning to find out what suits your needs is easy (yay for live CDs!) and was normal up until very recently.
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Like Windows and every other OS, you've got no guarantee that Linux will work if you've got no guarantee it'll work. Try buying specific hardware that is advertised to work with Linux. Companies out there - even as mainstream as Dell - sell Linux-based computers. Those boxen don't have such problems.
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I might just do that, if I could afford a new laptop. I only have this one because it was a hand-me-down.
OTOH, I have a decades-old hatred of brand-name computer systems, because I've seen ALL the proprietary lock-in stunts the manufacturers pull. I respect the "value added" when they mass-produce a cookie-cutter box for which they only have to do the configuration work once and then replicate that stable configuration ad infinitum; if they could add that value and stop there, that would be awesome... but
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I can't personally vouch for them, but the few things I've heard have all been good.
Re: eMachines (Score:2)
My point wasn't the cheapness, but rather the use of off-the-shelf components and a lack of proprietary crap that increases the cost to me, for instance the use of standard ATX cases and motherboards rather than some non-standard form factor that intentionally limits possible replacements and upgrades to just one source. In the case of eMachines, they may very well have used poor quality original components, but they were off-the-shelf components, meaning that you could easily get replacements and upgrades
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OK, let me get this straight. You are complaining that some odd case of laptop hardware configuration has stopped a couple of variants of an operating system to install! And this shakes your your confidence in it?
Does any recall VISTA when it first came out. I basically had a 50/50 chance of installing on anything. Due to driver support. That would have shaked me more. ( It did btw )
How many other OS variations have had issues with installation over the recent few years. Well in short all of them. M
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You've put numerous words in my mouth that I never uttered. I never said that newer versions of Windows failed to install on this system. I don't have newer versions of Windows to even install. I also tried both older and the newest versions of Ubuntu; none of them worked.
You have this utterly backwards. It's exactly the opposite. The simple passage of time (and sufficient demand) ensures more co
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I'll rephrase. Would you expect that XP or Vista be installable on your laptop? AKA the newest versions.
You actually reaffirmed my statement on laptop support! But you continue to rebuff the my statement? Curious.
Ubuntu is != Linux. Ubuntu is simply a distro. And no they have not been around that long. Release 4.10 was the first release of it. That's stands for Oct 2004. Also they don't actually support people for free. The community does. As you said given sufficient demand that laptop in questio
laptop != hard drive (Score:4, Informative)
Oh wait, it's kdawson.
It shortens the life of your HD, not the laptop itself, you chimp.
Dumb newbie question (Score:2, Interesting)
I downloaded the image for a Live CD a few days ago but hadn't installed it -- lucky me -- and I was wondering, are the new Live CD downloads updated yet? Or do I have to apt-get something straight away?
This was not very good, Ubuntu (Score:5, Informative)
I followed the instructions on Ubuntu's forums (what a pain to locate the actual instructions) (I transcribed what I did and will post them).
The actual problem was that manufactures have messed with their drives and altered the head parking timeout into a "detect if windows went to sleep" method. Basically Windows writes to the disk *all the time* until it sleeps, so the best way to minimize disk use is to park the head almost instantly after any inactivity, as that will park it asap when it sleeps. Furthermore at least 2 manufactures used the timeout control as <= 195 == "on" and >195 == "off".
Ubuntu/Linux wrote a lot less often, but plenty anyway, like every 15 seconds (doing stupid stuff like writing log files). So the head unparked every 15 seconds.
The fact that Windows "worked" led a lot of people to think Windows was doing secret messing with the drives to turn on extra modes that were not in the documentation, and that Ubuntu could not be fixed until this secret was found. However I think somebody could have figured out that it was not doing anything, there were programs (ported from Ubuntu, apparently!) for reading the disk settings under Windows.
It was also known immediatly that setting the disk timeout to 255 stopped this. Who cares if this was not the "secret Windows setting", it was certainly better than how Ubuntu was working at that time. This was known the same day the bug was first talked about! Ubuntu should have immediatly patched it, but somehow the fact that this was not "ideal" caused them to delay for 14 months! That is really bad, guys! I "fixed" mine as best I could with a program I had to run every time I opened the lid (because some stupid startup thing kept turning the timeout back on, and the only way to run my program last was to manually run it!) I eventually decided to go through the hair of actually fixing it and killing off that other thing that tried to do it.
There seemed to be a bunch of conflicting programs, all of them trying to set the disk timeout to 128 or 2. You had to get *all* of them (see next posting for what I did). This is what made it Ubuntu-specific. I sure hope this patch straightens it out so exactly ONE service, and exactly ONE file in /etc, controls the disk timeout!
Yea you can blame Windows all you want, but this was really, really, bad!
And I sure hope the update (which I just did) did not get screwed up by trying to merge with all the changes I did. Have not really checked yet. What a PITA. If they had put out a patch immediatly then they would not have to patch systems that have a hundred different solutions on them.
Re:This was not very good, Ubuntu (Score:5, Informative)
The laptop_mode command does the right thing, so most of this is to get it called everywhere it needs to be, and to remove calls that mess with the hdparm settings and thus defeat laptop_mode. There are claims that "laptop mode" causes problems, but this does *not* enable it. The program "laptop_mode" does other stuff besides the problem part. That is controlled by a line in
1. Edit
2. Edit
3. Edit
Comment out or delete the 4 for...done loops containing $HDPARM commands. (this stops power-on from messing with the disks)
And change the arguments to $LAPTOP_MODE from start/stop to "auto" in both cases.
(this makes it run the laptop_mode command correctly rather than forcing the mode on and off)
4. Create
5. Create
#!/bin/bash
case $1 in
hibernate)
suspend)
thaw)
resume)
*)
echo Something is not right.
esac
Chmod +x this file (this makes suspend/resume run the laptop tools)
HOW TO TEST:
This command will tell you how your disk is set:
sudo hdparm -I
The correct results to stop disk thrashing are 254 or 255. When laptop_mode is *really* on then the correct value is 1. If you see 128 then things are not working, this is the setting the disk resets to on suspend/sleep/power off.
This command will tell you how bad you have trashed your disk (you may need to install "smartctl"):
sudo smartctl -a
The last number is how many times your disk has parked. Over 10,000 is not good. Mine is 101187 before I finally got this fixed.
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Looks like there are no "for() loops containing hdparm" in power.sh on my Ubuntu Hardy or Intrepid systems here, so I'm good. Power Management was also set to 254 without enabling LAPTOP_MODE at all.
But the interesting thing was this...:
225 Load_Cycle_Count 0x0032 095 095 000 Old_age Always - 58667
This drive, a 500G laptop drive, is about 2-3 months old. Killed already? Who knows.
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More homework I guess. My "smartctl -a
Thanks for the info.
Comment removed (Score:3, Insightful)
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Anti-climactic. What happens to those pesky cracks in the walls?
Re:Ubuntu bug development (Score:5, Funny)
He shoots everybody in the house before beginning an armed standoff with the SWAT team, then kills 3 cops(one in full riot gear) before a sniper in a police helicopter shoots the gun out of his hand. Stunned but unharmed, Marcus then slips and falls off the roof into his unkempt wading pool before he is transanally disemboweled [nih.gov] by the pool's drain.
Re:Ubuntu bug development (Score:5, Funny)
Eww! Eww! Eww!
Eeeeewwwww!!
Ewwww!
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Could this be the inspiration for the NCBI's logo.
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Who's modding this funny? That's downright Informative!
Re:It was not a bug! (Score:5, Funny)
Ostensibly, yes. In reality, those laptops had been making much more use of ReiserFS's best friend. I heard they even planned to run off with him.
Re:More Linux Zealotry (Score:4, Informative)
Re:More Linux Zealotry (Score:4, Insightful)
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It's true that this issue was largely commented here and in Ubuntu forums, but people doesn't have to be looking daily for that kind of nasty bugs: at least the operating system should display a warning pointing to the corresponding forums in order to apply the lot of suggested workarounds.
Sadly, Ubuntu didn't care to advise me after installing 7.10, reinstalling 8.04 nor 8.10.
How I "detected" the bug in my Dell Vostro? just because the weird sound of the hard disk heads; of course this happens only if you
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Reading the posts prior to yours, it seems like most people are saying that Ubuntu really should have fixed this or worked around it, and that there's no excuse.
But it's much easier to jump straight to the conclusion, isn't it? Facts do tend to get in the way...
Actually it is M$ fault (Score:5, Insightful)
well, in a way. The problem is that the drive makers optimized their power saving algorithms for Windows disk access patterns - as you would expect them to since it is 85% of the market. And they didn't provide knobs to twist for other OSes - including new, more efficient versions of Windows.
The irony is that Linux runs afoul of the hard drive power saving tuning because it is too efficient. The gaps between disk accesses are too long, and trigger a head unload while the OS is still active.
The best fix would be to twist a knob to adjust the inactivity timer - but that isn't available. So the simplest fix is to disable power saving on the disk - fine for laptops used as portable desktops. To keep drive power saving without unloading/loading the heads constantly, you have to configure "laptop mode", which uses memory to cache reads/collect writes so as to provide something like 30 minutes between disk accesses for typical word processing/browsing activities.
I've thought about writing a background process (in python or your favorite script language) that monitors iostat - and reads a raw sector every 9 seconds to keep the disk from thinking we are inactive. At the same time, we have our own Linux oriented inactivity timer, and stop reading the raw sectors when the system is truly inactive (other than our own reads).
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Uh yeah.
Take a given Windows laptop, boot up with a Linux bootable CD distro, and run
"sudo smartctl -A /dev/sda | grep Load_Cycle"
and see what number you get.
Hint: on my work Dell D420, which is maybe three years old (probably younger) and has run only Windows, that number was about 250,000 head unload/load cycles.
The difference is Microsoft doesn't give a crap about fixing it.
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"(Sound effects courtesy of Don Martin.)"
I remember his great work in Mad magazine.
Fuck I'm old...
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It doesn't affect SSDs, no. I believe the problem was too agressive power saving on mechanical drives, leading to the drive head parking too frequenly.
Not that I know if it really affects HDDs either, though, none of my laptops have ever been affected.
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A laptop doing typical work should only need to access the drive every few minutes, batching up writes to conserve energy. If Ubuntu insists upon pathological behaviour because, like many things Unix, it can't shake off its "server heritage", it is up to Ubuntu to say "please, hard drive, act like you're in a desktop".
Well, that's exactly the point. Ubuntu uses the HDD too little and because the HDD is manufactured for Windows-stupid defaults, it gets trashed in Linux AND (notice the AND) in newer, more efficient version of Windows. This is solely the manufacturer's fault, you should not blame Ubuntu, Windows, FreeBSD, whatever for it. And what are complaining about now? Ubuntu is the first to fix it. I'm glad I only use Vista for some stupid College program.