Software Agents Can Help Time-Stressed Teams 136
Roland Piquepaille writes "Penn State researchers have developed software agents which can help human teams to react more accurately and quickly in time-stressed situations than human teams acting alone. According to this news release, the software was tested in a military command-and-control simulation. "When time pressures were normal, the human teams functioned well, sharing information and making correct decisions about the potential threat." But when the pressure increased, the human teams made errors who would have cost lives in real situations. The decisions taken by agent-supported human teams were much better. Now, it remains to be seen if this software can be used in other stressful situations, such as for emergency management operations. Read more for other details, references and illustrations about this project."
software making military decisions? (Score:3, Interesting)
Re:software making military decisions? (Score:1)
P.S.: Watch out for that Agent Smith, I hear he's one tough bastard.
Re:software making military decisions? (Score:1, Informative)
Re:software making military decisions? (Score:2, Interesting)
Re:Cue ceaseless, childish whining in 3...2...1... (Score:4, Funny)
And you didn't even need the support of a software agent in making this decision! Rawk!
Re:Cue ceaseless, childish whining in 3...2...1... (Score:2)
And you didn't even need the support of a software agent in making this decision! Rawk!
Actually, it is Eliza in drag... now here to bring you computer-assisted commenting of slashdot stories.
*shudder* (Score:1, Funny)
Clippy (Score:3, Funny)
"I see you are trying to bomb a school in Iraq. Would you like to use
1) Cluster bombs
2) Napalm
3) Air burst firestorms
4) Nuclear bunker-buster
Select one of these options."
Re:Clippy (Score:1)
Re:Clippy (Score:2)
I see you are violating the Geneva Convention and trying to generate propaganda. Would you like to house your combat troops in:
1) Hospitals
2) Schools
3) Mosques
4) Fragile sites of cultural, historic, and religious signifigance
Select one of these options.
-
Assisted Operations (Score:4, Insightful)
Re:Assisted Operations (Score:2, Funny)
Re:Assisted Operations (Score:2)
"Robotic Gun Friendly Fire Accident Kills Two Pilots"
Then its back to square one.
What I suggest is having one (or more) people that are on some kind of 'defense computer' duty, where they sit around with a headset on (like a VR headset) so that they can track/respond to targets with no outside interference.
Re:Assisted Operations (Score:2)
You're really not that bright, are you?
Have you never heard of the 'Friend or Foe' Identification systems used in the Military to avoid things like this?
Wiki Link: Identification Friend or Foe [wikipedia.org].
Re:Assisted Operations (Score:2)
Have you never heard of the 'Friend or Foe' Identification systems used in the Military to avoid things like this?
Brighter than you, by the looks of it. Maybe you need a few more Tree-of-Life roots...
Re:Assisted Operations (Score:2)
Sorry, more Tree-of-Life roots won't help me, since the change from Human Breeder to Human Protector has already occured, and my brain capacity, which, from your reply and original post, is definately more expansive than your own, are at their 'fixed limit,' barring unusual things.
All Tree-of-Life will do at this point is help me live longer, assuming I eat atleast one root every eight hours or so.
However, in reply to your pointing out the recent incident, I would say that no system is perfect, however, h
Re:Assisted Operations (Score:2)
Yes, so expansive you didn't even notice the original post was by Renraku and the reply by me (ozmanjusri).
I'll have to take your word that the change from Breeder status has occurred (and since you're posting on Slashdot, you're not a Breeder), so there has to be another explanation. Maybe you should lay off the tasp when you're posting...
Re:Assisted Operations (Score:2)
But the tasp is the only thing that makes this millenia long existance bearable!
And sorry about being an asshole -- I hadn't had gotten in my once-daily 'cause a large solar flare to lase and aim it at things' time yet today.
Re:Assisted Operations (Score:2)
No need to apologise, it's been fun.
And to respond to your previous point;
If I were you, I would research Friendly Fire casualties in previous conflicts and military actions. Two deaths out of several thousand (how many are we up to in the current Police Action? Somewhere above 2 thousand, I think?) are due to Friendly Fire instead of dozens out of two th
Re:Assisted Operations (Score:2)
Yes, and our government, or, rather, the fools who seem to have gotten the job of being our government for some reason I cannot fathom, sent the troops over there without adequate armor for their vehicles.
We spend an insane ammount on Defense as a country (I love how they changed the name from 'Department of War' to 'Department of Defense' -- When do we get Ministries of Love, Peace, and Truth, too?), billions and billions a year, and yet we cancel a 180 million dollar project that has practical applicatio
Misleading Summary (Score:5, Informative)
Even reading the article doesn't make it very clear, but it turns out that this is merely a system for getting information from one person to another more quickly. How this is a headline I do not know.
Re:Misleading Summary (Score:2)
If you go into an airtraffic control centre, and see how they pass information, little strips of paper attached to wooden blocks, or rudimentary digital systems, progress in this area is needed very much.
Re:Misleading Summary (Score:1, Funny)
I can reliably produce blue-screens-of-death on my 98 box.
Re:Misleading Summary (Score:2)
Actually, you'll usually find that they don't pass information like that, they use that as per-user temp-storage space... Information is typically communicated between ATC personnel verbally; the receiving controller writes the information down on his blocks, and uses them for as long as (s)he is guiding said aircraft.
Re:Misleading Summary (Score:2)
Re:Misleading Summary (Score:3, Informative)
the old system sits right next to each workstation and every controller is still fully trained and proficient in building takeoff & landing ladders. In the event of a major emergency
Oh great (Score:2, Informative)
Re:Oh great (Score:2)
Re:Oh great (Score:2)
Re:Oh great (Score:1)
I look at it this way... (Score:3, Insightful)
If this software can be set up and used by our Military, even if it only saves *one* life, it will have been worth it.
Re:I look at it this way... (Score:2, Insightful)
I agree with you, we need to get out of Iraq yesterday.
Re:I look at it this way... (Score:4, Interesting)
What if by allocating resources to this project, the project to build a resource allocation system for medical personnel is scrapped?
Anyone who says "If it saves only one life..." has turned off their brain. How about this... We take your house and turn it into a homeless shelter (you included). It will save several lives. If we do it to 100 people in 50 cities in colder climates, we can save hundreds of lives in one winter, for almost no money.
Re:I look at it this way... (Score:1)
Re:I look at it this way... (Score:1)
Translation: won't somebody PLEASE think of the children?!?
There could easily be better places to spend money that would be thrown into this. If it saves only one life, it's not worth much more than the time one person put into it. Please, think practically, not idealistically.
-DrkShadow
Re:I look at it this way... (Score:1)
I prefer to think of this as being a tool that can help our Troops increase their accuracy during the high stress of combat.
I stand by my original post: If it saves even *one* life, it will be worth it. I will add that the *more* lives it saves, the better.
Just beware of (Score:2)
Pulled both ways (Score:2, Insightful)
This is a tough one. My initial reaction is, "Egads, (yes, I talk like this), with the possibility for bugs, hang-time, etc., obvious NO!"
However, if in reality, the possibility of some glitch causing a bad decision is, say, 1 in 100, and the frequency of these pressurized teams making the obviously wrong decision is around 1 in 10, then I'd say go for it.
The point is, we need to know the rates/probablities of failure for both systems. Failure of some sort is inevitable, just how often and how badly a
The same model works in self defense (Score:5, Insightful)
Which is why all the repetitive training, the high pressure fighting during practice. And it's also why books and videos though good for imparting information can never help when the real thing happens.
Re:The same model works in self defense (Score:2)
Yes. That's exactly how you should practice. Practice as if you're about to be killed. If you don't, what you're doing is sport, for entertainment, not self defense. When you practice a punch, do it hard and strong to crush your opponent's ribs and damage his internal organs, when you practice a kick you're trying to destroy his ankle, knee or kick his balls out of the top of his head, when you practice an arm lock you're trying to dest
Re:The same model works in self defense (Score:2)
Actually I believe the problem is that thinking under stress works poorly, and trying to come to a good conclusion/plan of action under such a scenario takes too long. A lot of your martial arts is spent clearing your mind so you can think effectively in spite of the situation. Thinking is actually pretty important.
I remember hearing that women who have taken self-defense don't necessarily do any better than women who have taken self-defense (in situations in which life/property are
Re:The same model works in self defense (Score:2)
No, it's more than that, it's fatal. You clear your mind to get it out of the way. It also helps sweep the emotion aside. Thinking causes you to hesitate and to freeze. If you're thinking you are not responding.
"The problem stems from having too many tools in the weapons arsenal, and not being sure which one to use."
Actually the problem stems from having to c
Re:The same model works in self defense (Score:2)
- A.E. Houseman
Re:The same model works in self defense (Score:2)
Microsoft gonna get in on this? (Score:3, Funny)
I can see it now...
Looks like you're trying to take out a machine gun nest!
"Hi! I'm Charlene the M-14! I can help you make your assault! Would you like to..."
*Call for helicopter support *Use diversionary tactics *Throw a grenade
NO (Score:2)
Managers everywhere are going to read this and drool because they think they can push their programming teams to meet the outrageous release dates set by people who have most likely never written a line of code in their life.
FYI, programmers/engineers are NOT soldiers.
YES (Score:5, Insightful)
Agents to help decision making? Well, that's what syntax highlighting, auto-completion, help files, and other tools in the IDE do for me. They let me decide faster what can I use there.
(Which also addresses the flood of "ugh! they're making Clippy!" posts. There are at least a dozen tools I use every day that aren't Clippy. Just because one tool is retarded, doesn't mean they all are.)
And they _do_ allow us to achieve deadlines that were unthinkable back in the days of coding in hex/octal and counting the bytes by hand.
The problem isn't the reliance on _good_ tools. The problem is, well, bad management. (Including buying the wrong tools, but that's a topic for itself.)
I really hope more managers will read threads like these, because there's one important message there: stressed people make more mistakes. And according to other studies, some of which were linked to by
And between those two, you have the whole picture of what's wrong with 84 hour weeks and other PHB-style management techniques. It's not that programmers aren't soldiers. It's just that humans (programmers, soldiers, etc) are not machines. A computer can work on SETI packets 24x7 and do proportionally more work than 8x5. A human can't.
Since in programming most of the time is spent in debugging and maintenance, not in just typing code, past a point it's exactly that making more mistakes (which need to be debugged... again) and taking weird shortcuts (which will bog down maintenance) that's ending up costing more time than it saves.
Not that I'm setting my hopes too high, though. There are managers which do have a clue, and then there are the PHB's. Those who fall in the second category, well, I just can't see them getting a clue, even if it was written in big letters on a billboard in front of their office.
Ugh. (Score:2, Funny)
Independent, eclectic, multidisciplinary, witty.
Here is Roland Piquepaille, unique scientist, researcher, reporter, opinion maker and journalist who doesn't wait for the approval fo the Queen to speak his mind out loud.
Roland is one of the high priests of the blogosphere, one very qualified writer and attentive spectator to the ongoing phantasmagoric circus offered by new technologies and their ne
Yes, and can someone explain... (Score:2)
Uh.... Huh?
Re:Yes, and can someone explain... (Score:2)
Re:Ugh. (Score:2)
And here I thought he was just in it for the advertising revenue.
Re:Ugh. (Score:1)
He is neither. At best, he is a "pop" science writer, like Cringely, but even people like Cringely aren't self-aggrandizing or showboating like Roland Poop-pile.
He is just some frenchman with a modem and a blog service. He just happens to be a good writer (more like summarizer, since his articles are just based on other people's work). As far as wit is concerned, I've seen none of that demonstrated. Journalists don't copy what is in the newspaper, they actually go out and FIND TH
What is he? Well, literally, (Score:2)
1. To cause to feel resentment or indignation,
2. To provoke; arouse
3. To pride (oneself):
4. Prick
Paille:
1. Straw, being something of little to no substance or value.
Hmm... A more fitting name could not be found.
Not on my watch (Score:5, Insightful)
Human interaction changes dramatically under pressure to perform. Long sentences can become single words or syllables, yet full communication is achieved. An well trained team member begins to anticipate the action of other team members, in ways that clippy cannot do.
The parallel like processing of the human mind still outperforms that of any computer in small paradigms. Even in military situations, no computer application can apply all the relelvant information from other team members and information sources in a way that can replace or even assist in those decisions. If a team member forgets part of their job, it is usually not because s/he is under stress, it is because of lack of training or experience. Substituting computer assistance for training and experience is an EXTREMELY dangerous thing in my opinion, especially where human life is at risk.
Just my two cents.
Re:Not on my watch (Score:2)
Re:Not on my watch (Score:1)
Please explain.
Re:Not on my watch (Score:2)
Re:Not on my watch (Score:4, Interesting)
The way I see this, it doesn't replace good people, good training, and good exercises, it merely assists the people when they need it. I think it could be interesing. It would only work, however, if it were completely transparent. No little application running outside of their normal software suite that pops up and asks for confirmation. Instead, it should be built into the software they normally use and should alert the user only when it has a recommendation. All users are notified simultaneously, or it could be given only to the team leader, who could have final say over whether the computer recommendation is valid or not.
I can even see this kind of system reducing the stress for teams in these situations.
Re:Not on my watch (Score:3, Insightful)
Re:Not on my watch (Score:2)
Re:Not on my watch (Score:2, Interesting)
There's not enough information in TFA to determine how much work the agents are actually doing... whether they are making decisions on their own, or simply hiliting and collating what appears to be relevant information.
If one of the humans has to collect information from several sources and collate it, what does it hurt for the computer to do that, and include a recommendation... enough training and the recommendati
Re:Not on my watch (Score:2)
I think you may be mistaking the type of stress one normally finds in an office to that experienced by soldiers, for example. The former, whilst often debilitating, doesn't compare to the massive overload of information that a human is presented with in combat.
You have to bear in mind that supressing the basic urge to dig a hole and hide is taking a lot of effort, an
It looks like you are trying to resolve a crisis (Score:2)
(a) Tell you not to panic and make soothing sounds?
(b) Sound disturbing alarm klaxon noises and make with the flashing lights?
(c) Stop announcing the imminient destruction countdown at 10 so its a bit of a surprise?
(d) Place an online order for incontinence pants in case you have another little fear induced accident?
(e) Fuck you!, its every machine for itself, I'm out of here.
Re:It looks like you are trying to resolve a crisi (Score:2)
(f) Darken your peril-sensitive sunglasses, so you don't see anything alarming
Proper management (Score:2)
Re:Proper management (Score:2)
You'll forgive me if I trust more in Clippy being useful than in management being 'proper'.
Remember... (Score:2)
The computers say we are under attack (Score:2)
I agree with authentication also, sir.
Entering launch code: DLG-2209-TVX
Launch code confirmed.
Holy shit!
All right lets do it. Enable missiles.
Target selection complete. Time on target selection complete.
Yield selection complete.
I need to get someone at the phone.
Number one enabled, two, three, four, SAC.
Try SAW HQ on the HF.
five,
That's not the correct procedure.
Screw the procedure. I want somebody on the goddamn phone before I kil
CATS = Roland Piquepaille (Score:2)
Don't Waste Your Time RTFA (Score:2)
The experiment is basically three players controlling scouting, defense, and resource collection in a simple real-time strategy game. Waves of incoming units must be identified, and if from a hostile force, destroyed by the defender or avoided by the resource collector. The objective of the mission is to maximise resource collection while not using defensive forces against unidentified units. The players communicate using highly co
Research has already been done a while ago... (Score:2)
-kevin
Quitcher Bitchen... (Score:1)
No, they can't. (Score:1)
How realistic is the scenario? (Score:1)
Okay not all incoming hostile forces are doing MACH 3, at 15 foot above the ground, but that is "ancient" technology.
Comment was made (possibly untrue) that the computers automatically determined the incoming to have been French, and thus probably not hostile, and so didn't use the remaining seven seconds to try and shoot it out of the air
In other news... (Score:1)
I guess this is another way of showing that humans can only handle so many raw bits of information per second, and computers are great at compressing information. I think computers are destined to be the best secretaries imaginable, and not a whole lot more (in our life time). When we each have our own personal assistants sorting and organizing for us, we can have efficiencies currently unheard of.
What concerns me though, is that perhaps no
A little piece of advice (Score:2)
This just in... (Score:2)
Seriously, this is how businesses function. Data management is huge. Slapping on buzzwords doesn't make it any more unique.
When Time Exits (Score:3, Interesting)
For example, just out of highschool I took a summer job as a hooker (insert jokes here). I was a hooker on a log salvage operation in the mountains on the west coast, (Canada). As a hooker my job was to catch a hook (thus hooker) on the end of a long steel cable and attach it to thickly braided nylon cord, braided at the end of the cord into an eye, wrapped around a section of log to be salvaged. (The fun part of the job was ridding the hook from one salvage site to another... I would wrap my legs around the hook on the end of the cable and the chopper pilot would fly me from one mountain side to another. Very illegal, but oh what a rush.) At one site the chopper came in and titled away to "throw" the hook at me. The idea was that the chopper tilted away from me, guiding the cable hook to me; I would catch the hook in one hand, with the eye of the nylon cord in my other hand, snap the hook into the eye of the cord and the chopper would take off, still tilted away from the mountain side, taking the log section away to a dump. It called for speed, concentration and preparation. The nylon cord had to be looped just so on the log section, so that it wouldn't tangle. On one occassion the chopper came in, tilted, and feed me the hook. I snapped the hook to the cord and threw my hands back signaling the chopper to fly off. What I hadn't seen was that someone had made the cord too long and had left it looped on the ground. My right foot was in the loop. The chopper took off at about 50 Km, the loop began to close. Between the chopper going away at 50 Km and the log section weighing in at 450 Kg my chances of survival were negligible. Even if I had just lost my leg the nearest hospital was an hour plus away by chopper.
Time went away (I've no other way to describe it). There was just the loop snaking up my leg. My mind was crystallized, there was no thought, no mundane awareness. Awareness of my body was gone.
I did a perfect back flip, pulling my body up and away from the closing loop, landing on my shoulders, then tumbling back upright. The chopper took off cleaning jerking the log section away. I'd taken a few tumbling classes in jr high, but wasn't anywhere near the training necessary to what I'd done. The sense of purity and oneness such situations bring is highly addictive.
Under pressure some crack, others look to the alpha members of the group to OK their actions. Some exit time and do what needs to be done. For the latter group no software is going to keep up.
In the alternative, I watched a documentary on Vietnam, wherein a US officer said the lesson that stayed with him was never to send a man, where a bomb or a bullet can go. I think the effort is to follow the 5Ps (proper preparation prevents poor performance) and, as much as possible, plan for events such that protocol substitutes for heroics, and, in this guise software can reinforce protocol.
holes, sure. interesting, yes (Score:2)
What if the entire purpose of this, or one advantage, is misinformation.
For example, wants peaceful plane destroyed, with unfriendly person on it (unfriendly could be as simple as the non-ruling US political power, as complex as foreign national blocking plans of ruling caste of US). Pesky humans have emotions and feeling, and once they identify plane as peaceful, won't destroy it.
Feed misleading information via console, plane is destroyed. Humans think they have "done the right thing". No lashback if d
How is this new? (Score:2)
On submarines, they have numerous systems that help both sonar operators and FTGs (guys who target objects with torpedos) identify targets and find what are called firing solutions. They even had software to help verify other solutions.
Even in co
Talk about biased "tests" (Score:3, Insightful)
In the simulation, team members had to protect an airbase and supply route which were under attack by enemy aircraft. The scenarios were configured with different patterns of attack and at different tempos. The situation was complicated because team members had to determine at first if the aircraft were neutral or hostile. Furthermore, two team members were dependent on the third whose role was to gather information and communicate it to them.
So a three person team set up to be fully dependant on a single person. Hello? Any CS major with half a brain can tell you what will happen there. So could any decent sysadmin. Resource contention caused by a bottleneck. So their second "team" of agent assisted humans
They basically made a very simple RTS. The they "discovered" that it is faster when your information distribution is faster. This is NOT "agent assist". And who didn't think that a computer program with direct data input, that doe snot need to move input devices, scan a screen and process would NOT be faster in disseminating simple information like that?
This scenario is so far from reality in any situation that you cannot call it a simulation of reality. The conditions are far, far too simple and remove *any* intelligence from the "s3" and "s4" roles. If you are told to kill it, you do - and you get penalized heavily if you were told wrong information. This is important. It basically means that the role of "s3" is best suited for a computer. Combined with the inherent speed boost for information distribution and simple tests for the role of S2 this along will produce "better" results. Their S4 role is essentially less intelligent than "s3". "Move from A to B unless told to run away".
On top of that, they set it up such that one unit was defending two different areas; one in motion.
Ironically, the one area agents could in theory help out here is the one they specifically stated the human brain is better at; spatial reasoning. Go figure.
What some of the other posters need to be aware of is that this scenario is not the same as in self defense or life-death sequences. So rants about that are basically off topic.
One final interesting observation. They stated that at maximum speed no human team could destroy any target, but the computer
Then to further eliminate inherent diferences that have nothing to do with agent and decision making, there should have been a delay incorporated into the agents to account for the remaining difference in UI effects. At least then it would have been interesting.
Software agents may yet have a purpose in such condtions, but it won't be at this level, and this "study" doesn't demonstrate they would have any real value; it only demonstrates that you need battlefield intel to be disseminated quickly. Agents may have a use at a much higher level than was used in this experiment.
I've done battlefield intelligence. We don't need agents to identify friend or foe. We need a fast, easy to grok at a glance view of assets, terrain, and intel.
This is one reason that on the battlefield, attack units are assigned *directly* to intel units - so they can react and respond without waiting on information to filter up and down the chain.
Military victories are nearly always based on who has the better intelligence and data. When you've got a superior method of information distribution, I'll be interested. When you just want to tell me that computers can do some things that are irrelvant to the application domain, it is a waste of time and resources.
Grammar (Score:2)
Don't the editors proof read this stuff?
One wonders if they are using some software agent to pick stories, and one that doesn't have a particularly good memory either.
Medical setting (Score:1)
RISKS (Score:1)
Goofarian Notation Still Alive (Score:2)
Time to dig out once again my copy of the original paper on Hungarian notation in which Simonyi clearly says it's designed to *not* be mnemonic, that it's better to have unintelligible variable names. In later revisionist papers, he backs off of that -- the notation itself is still it's good old unintelligible anti-mnemonic self, though.