Verizon Crippled Bluetooth Features in Motorola V710 366
djdoubles writes "Apparently Verizon Wireless has put firmware with crippled Bluetooth features in the new Motorola v710 phone. A lot of people have been anticipating a Bluetooth phone from Verizon, only to be disappointed by lack of OBEX. Verizon says they have no plan to add OBEX because it doesn't fit their business model--greedy bastards. PC Magazine doesn't have very nice things to say either. More discussion here."
As a Verizon customer (Score:5, Funny)
Re:As a Verizon customer (Score:4, Interesting)
(Standard disclaimer applies- don't work for them, just a happy customer)
Re:As a Verizon customer (Score:4, Funny)
What are you complaining about again? (Score:4, Insightful)
And if you really want a blue tooth phone there is a nifty niche and free capitalist market called eBay.
Re:What are you complaining about again? (Score:5, Insightful)
Yeah, they are doing it for security reasons... yeah, right. As the quote above shows, it's all about the dollars, baby.
Re:What are you complaining about again? (Score:4, Insightful)
Charging per minute instead of a flat rate -- that makes them more money.
Making it difficult for people to trade ringtones -- that makes them more money.
Charging to send little alphanumeric messages -- that makes them more money.
and...
Charging to send pictures through a server instead of directly -- that makes them more money. It's cheap money now as the pictures are small. But when the camera resolution increases or when the phone/cameras can create audio/video, the time required to be online is going to greatly, greatly increase.
The world of cheap hardware and expensive services just increases and increases...
Re: (Score:2)
Re:Will they actually activate it? (Score:3, Informative)
2) CDMA providers activate your phone by entering the Electronic Serial Number into their system. Sometimes you can pull a fast one but generally they will not activate a phone you purchased yourself
Re:Will they actually activate it? (Score:3, Informative)
Re:Will they actually activate it? (Score:3, Informative)
Those phones with an MSL can be reprogramed to any MIN, and can be reprovisioned to any network. Those with an OTKSL probably cannot, as the subsidy lock is one-time.
Some cell phone shops can unlock any phone in exchange for a small fee, though.
It's now safe to turn off your computer. (Score:4, Insightful)
The Ericsson is moving on from *inventing* Bluetooth, to capitalizing on its innovations through mere marketing. That's how tech capitalism works. And since you won't be using eBay anymore, to avoid getting scammed, you might not be interested in learning that Bluetooth phones need a telco carrier, like Verizon. Boy, are you lucky you won't have to make any hard choices anymore.
Re:It's now safe to turn off your computer. (Score:2)
Verizon is developer-unfriendly (Score:5, Interesting)
Better to use T-Mobile or Cingular in the US.
Re:Verizon is developer-unfriendly (Score:3, Interesting)
Re:Verizon is developer-unfriendly (Score:3, Interesting)
However, Verizon's business is not built around selling phones. It's built around selling you minutes and special premium features. Id doesn't make any less money if you download Doom or Quake mods, but that's not necessarily the case here.
The problem is that Verizon is figuring that the gain in minutes-usage by releasing a more open phone is going to result in less money than requiring people to use the premium services. And unless there's evidence to prove otherwise, that's where things will
Re:Verizon is developer-unfriendly (Score:3, Interesting)
Maybe, but we could get a lot closer than we are now. A good general principle is that when a natural monopoly exists (phone lines, RF spectrum, etc.) the monopoly holder should not be allowed to sell other products or services related to the monopoly. How would you like it if your power utility sold appliances? Can you imagine what a limited, overpriced selection you'd have?
To apply the logic here, cellular providers should not be allowed to sell phones.
Re:Verizon is developer-unfriendly (Score:3, Insightful)
They want as few features as possible, so you will want to buy another phone as soon as possible.
Re:Verizon is developer-unfriendly (Score:5, Insightful)
US Wireless Tecos don't make any money on selling the phones themselves... They lose money.
All of their cash comes on the back end, through service agreements, long term committments, overage changes, and add-on services with their accompanied charges.
It doesn't make business sense for Verizon to let you transfer pictures for free, when they could instead charge you for on-air minutes.
Don't worry... Capitalism has a mechanism to protect you, the consumer. It's called choice. Use another provider, but there are trade-offs. Cingular or TMobile may has cooler phones, with better features, but their coverage areas are far weaker that Verizon's.
You need to decide up front what you need out of the service... The ability to make phone calls anytime, anyplace, or a cool techno toy that can send pictures to all your pals?
Re:Verizon is developer-unfriendly (Score:2, Informative)
If you want to get apps onto your Verizon handset, I suggset looking at Bitpim [sourceforge.net], you will require a datacable. (available online, or at a VZW store)
I believe Verizon is limiting access to bluetooth, simply to prevent people from using the data connection as a modem for they're laptops. Why this is, is beyond me. As they charge an arm and a leg for data transfers.
Re:Verizon is developer-unfriendly (Score:4, Informative)
Re:Verizon is developer-unfriendly (Score:2, Interesting)
You can use your Verizon phone as a modem, and calls are charged just like any other usage. No extra fees for data transfers. (It's not at all clear from their website, I had to go to a store and get a salescritter to explain it to me.) They do have a higher-speed, more-expensive data service available, but for checking mail and lite surfing, it's
Re:Verizon is developer-unfriendly (Score:2)
TMobile has a GSM network too. So, when you fly international, you can just buy a SIM card and have a phone right away.
Re:Verizon is developer-unfriendly (Score:2)
Re:Verizon is developer-unfriendly (Score:2)
You can also unlock nokias using manufacturer codes as well, doesnt require any hardware. As soon as I find this link in my mail archive, Ill post a reply to myself. Its a website that generates the correct codes for you to use.
Re:Verizon is developer-unfriendly (Score:2)
Re:Verizon is developer-unfriendly (Score:2)
Re:Verizon is developer-unfriendly (Score:2)
depends on where you fly to (Score:2)
Re:Verizon is developer-unfriendly (Score:2, Insightful)
Verizon says that crippling Bluetooth implementation is a "fraud prevention" tactic to prevent strangers from sending unsolicited text messages to your phone. Whatever.
I'd have preferred a little more rebuttal than "whatever." That is -- could Verizon be telling the truth here? Are there security holes in bluetooth's serial port and file-transfer functions? What about in motorola's implementation in this
Re:Verizon is developer-unfriendly (Score:4, Insightful)
Verizon's *main* reason for disabling the OBEX functionality on this phoen is simple... they do not want you to be able to take pictures from your phone and send them to others via bluetooth. If the disabling of BT was simply for security, you'd be able to transfer pictures using that nice 40 dollar data cable they'll happily sell you. But you can't with that either.
I bought my bluetooth phone from Cingular for 2 reasons. I can sync my calendar, and use the handsfree in my car. The phone itself was 100. With Verizon I would pay 200 for the phone (yeah, I know you can get it for 179 from joe's phone shack, but whatever) and I'd pay another 40 for the data cable to sync with my calendar.
What's the point of Verizon even offering this....?
Re:Verizon is developer-unfriendly (Score:2)
for example, if the operator in practice can't sell you a phone any operator influence on the phones features is practically straight out the window. this is not far fetched, it's possible and in action in a country with one of the highest mobile phone penetration rates on earth. add free number portability and *CUSTOMER IS KING*, any bullshit from operator and you can switch just like that.
if they were really just worried about something like that, then send the phones with obex tur
Benefit of doubt? (Score:2)
Right, but as I understand from TFA, it seems that they will in fact sell you these features. So their security argument fal
Re:Verizon is developer-unfriendly (Score:3, Informative)
I have a Motorola V600, and have had it for months. It's a GSM phone, and I use it through Cingular, but there are versions of the v600 from At&T Wireless and T-Mobile. It's a great phone, and bluetooth works flawlessly in every profile, it's not crippled at all. My buddy from work, after seeing my phone badly wanted a bluetooth pho
Re:Verizon is developer-unfriendly (Score:2)
Re:Verizon is developer-unfriendly (Score:2)
Re:Verizon is developer-unfriendly (Score:2)
That's Verizon's whole schtick--no, they don't have the phones that the other manufacturers have, but they have the best coverage.
Re:Verizon is developer-unfriendly (Score:2)
Re:Verizon is developer-unfriendly (Score:2)
Really? That's interesting... the one thing I've always been surprised about Verizon Wireless is how good their customer service reps have been when I called them. I've had a couple of billing mistakes creep in over the years, and whenever I called them it was fixed in 5 minutes, no questions asked. (This of course is in stark contrast to their landline counterpart whose customer service is... well, I like your word... an abomination. :)
Re:Verizon is developer-unfriendly (Score:2, Informative)
For instance: 'Get-it-now' on Verizon phones
As for the developers
Re:Verizon is developer-unfriendly (Score:3, Insightful)
It's amazing. The mobile phone companies can sell you games, ringtones, wallpaper and text messages, but they can't^H^H^H^H^H *WON'T* tell you instantly how many minutes you've used this billing cycle. Hell, my Cingular phone doesn't even work in my living room - I have to go outside where I get at least three bars worth of signal. [inside - SEARCHING..., outside - THREE BARS].
All you sixteen year old spoiled teeny-boppers with the disposable income to afford mobile phones are wrecking my universe by d
Actually sounds OK to me (Score:4, Interesting)
wrong (Score:2, Interesting)
furthermore, as of now, you can't even synch
Re:wrong (Score:2)
I am OUTRAGED (Score:3, Funny)
GREEDY BASTARDS!
Is bluetooth not "Beta" to 802.11s "VHS" anyways?
Re:I am OUTRAGED (Score:2)
the answer is: no.
different tech different uses.
Re:popular culture's greatest blunder (Score:2)
Agreed, seperate camera. I've never owned a cellphone though, I have a hang-up (ha ha) about them.
crappy photos to (Score:5, Informative)
It's not only the bluetooth support that is lacking. The colors in the camera [jehiah.com] are really bad to!
oh... and you can use iSync with the usb cable [google.com], just not over bluetooth
Business model? (Score:3, Interesting)
It's not like it's a customer service issue. They use flashcards for that anyway.
Re:Business model? (Score:2)
so they have gone through extra effort to make it harder to get the pictures out of 'their' system without paying them.
Except... (Score:2)
Any way you look at it, it has the look and feel of a PHB decision. Its illogical, it doesn't protect any revenue stream, and causes the phone to be less useful for no good reason.
As an owner of this phone... (Score:5, Informative)
Syncing of phonebook here I come!
Re:As an owner of this phone... (Score:5, Insightful)
Don't believe a thing those guys say...
Re:As an owner of this phone... (Score:2, Informative)
Try the Qualcomm Product Support Toolkit (PST). In order to use it you'll need a serial cable for your phone (often available on eBay).
Unfortunately I've only got a USB cable for my phone and have been unable to find drivers for it... so far.
Re:As an owner of this phone... (Score:3, Informative)
I'm using an Audiovox CDM 8900 (another awesome phone that was crippled by Verizon), and it works great. Not only for uploading wallpapers and ringtones, but you can do a fair bit of hacking; getting rid of those obnoxious Verizon software banners and the like.
Re:As an owner of this phone... (Score:2)
NYNEX Still SUX (Score:5, Interesting)
Re:NYNEX Still SUX (Score:2)
Maybe they should have dubbed... (Score:5, Funny)
Nothing New from Verizon (Score:5, Informative)
ringtones (Score:5, Interesting)
Re:ringtones (Score:4, Informative)
Re:ringtones (Score:3, Interesting)
The telcos and their investors are COUNTING on that. You are the rare and statistically insignificant slashdotter who actually figures out how the technology works. 99.9% of the people out their will simply pay the $1. The whole cell phone business is based upon hassling people so that they make a small payment in exchange for not being hassled. Since all providers are nearly equally bad you are not as l
Greedy bastards? (Score:2, Insightful)
Re:Greedy bastards? (Score:3, Insightful)
Re:Greedy bastards? (Score:2)
For that matter, why do you need to buy your phone from the company so it will work? Why can't you buy *any* phone, insert your SIM, and use *any* service provider?
I think it's time to let the government do what it's good at (creating and maintaining infrastructure) and let corporations do what they're good at (providing services based on the infrastructure).
I mean, it's not like FedEx built the roads or anything.
who to blame for this? (Score:2)
Confucius say (Score:5, Funny)
What the heck... (Score:2)
Verizon's one of the most stuffy and non-innovative telecom companies out there. Everyone I've ever dealt with in their service/sales departments has always had the "I know what's best for you" attitude, and really didn't want to take the time to figure out what I was actually asking for and if/how they could make it happen.
vote with your wallet (Score:5, Interesting)
or well, if you really like the walled garden aproach then why not, sure, give them away dollars for doing some simple stuff like moving data few feet. if their services are otherwise very cheap then as a customer it could make sense to cave into feature reductions like this, but i doubt it.
this is also why on some phones it's a bitch to get the pictures out even if the manufacturer could have very very cheapily added usb or whatever connectivity. it's left out intentionally so the networks that want walled gardens can feel good about them.
and if you claim that things like this are needed to make running a network profitable/possible.. that's just pure bullshit. you don't even need locked phones for fast adaptation, hell, i'd argue that locked phones being illegal make for a faster adaption.. much easier to compare a) handset prices b) network prices (=less bullshit hidden costs pricing).
oh and if you start with the "i'd only buy a linux based phone", the 'linux' phones coming are locked up tight - tighter than smartphones available now.
What's a real developer friendly phone - (Score:2)
My iDEN phone is pretty cool but Nextel seems to also be really wanting end-users to use their GPRS network at outrageous rates for everything, and disabling any quasi-useful wired connectivity.
IE, if I want to send a MIDI as a ringtone without using it's web connectivity I have to use a hacked developer tool to trick it.
Or their two-tiered internet access, where the first tier is just their wap-only intranet. And the second tier is still really restricted.
A
Free phones are subsidized by connection prices... (Score:2)
...they'd be glad to charge you the regular rate and not give you a phone.
Maybe the trick is to keep getting the most expensive new phone and changing providers every single time your lock-in period expires?
Re:vote with your wallet (Score:3, Insightful)
And yes, the phone-calls are cheap here. And the phones aren't THAT ex
Verizon does not develop firmware (Score:3, Informative)
Re:Verizon does not develop firmware (Score:2, Insightful)
Re: (Score:2)
v710 hacker reward (Score:5, Interesting)
Golden handcuffs (Score:3, Interesting)
I'm still on a calling plan from the original U S WEST contracts, so I have three phones, sharing 600 minutes for around US$60 per month after taxes.
Right now, I've got a Nokia from Verizon with a firmware mod to prevent any ringtones or BREW apps from running, except through the Verizon BUY IT NOW! downloader. I'd dump 'em in a heartbeat if I could get service from anyone else for a comparable price, but as it is I just use 'em for phone service and I miss out on the fancy phone features fun.
Small computers (Score:3, Interesting)
I hope Verizon either adapts or dies in regards to this.
Re:Small computers (Score:2)
I don't have to imagine - just reach for it.
(thank god 'locked' phones and the bullshit with 'operator' branded phones is practically illeagal in
Finland)
planned resolescence (Score:2)
Opcode? (Score:2)
Anyone have a workaround other than a USB cable?
Re:Opcode? (Score:2)
wait... don't get mad yet. (Score:2, Funny)
What's wrong with that?!
is it really crippled? (Score:2)
isn't that like saying hp was planning on shipping a crippled computer because it didn't have a mail reader installed?
Re:is it really crippled? (Score:2)
It's more like shipping a computer on which you can't install a mail reader. And oh by the way, you have to use our ISP as well. Oh, and you have to use our printer if you want those pictures too.
After 12+ years... time to switch (Score:2)
Re:After 12+ years... time to switch (Score:2)
Sprint uses CDMA and has a decent footprint. But their towers
Re:After 12+ years... time to switch (Score:2)
I have the phone, here's my comments (Score:3, Informative)
As to the limitation its really dumb for one simple reason: The phone support data exchange via a memory card, so you can move ringtones, pictures, and even MP3's to the phone to be used as an MP3 player.
If Verizon is intentially crippling this phone, its only crippled for people who can't be bothered to copy the stuff via either USB or the memory card. I suppose that means impatient teens.
For the rest of us who want to take advantage of the advanced features, its stupid and insulting, since it doesn't do what they think it does, and it really limits the BT flexibility.
Its still a nice phone though.
Sept 4th Update? (Score:2)
I will be very upset if this phone stays crippled.
-Pete
Re:Sept 4th Update? (Score:4, Informative)
From the horse's mouth (Score:4, Interesting)
"And with Bluetooth wireless technology, you can make hands-free, eyes-free calls, and connect to your PC or PDA whenever and wherever you want."
What's the big deal about Bluetooth anyway? (Score:2, Interesting)
I personally would hope for eventual adoption of the 802.11i standard so that wifi has added security. Once that happens why not add that feature onto phones? After all most of the dataflow PHB's and
Re:What's the big deal about Bluetooth anyway? (Score:2, Insightful)
Re:What's the big deal about Bluetooth anyway? (Score:3, Informative)
Less Options, More Coverage (Score:2, Insightful)
How to get out of your Verizon contract early... (Score:4, Interesting)
This works, swear to god.
About 3 years ago, one of their account people noticed that my contract had expired and I was a month to month customer. He called me, pushing a new 2 year contract. I didn't really want it, but he swore new bluetooth phones were coming that fall. Since I wanted bluetooth, and none of the other carriers had good coverage in my area, I figured why not... the new plan was cheaper and all. Seemed good.
Cut to 2 years later, with 6 months left on my contract. I have a Bluetooth PDA, laptop, and the car I was expecting delivery of (Prius) had the Bluetooth Handsfree in it. There were rumors of a Motorola with bluetooth coming soon on the Verizon network, but I couldn't risk it. I had to get out. Here's what I did...
I emailed customer support. Sounds simple, right? But the beauty of this is, a real live person emails you back. Sure, it's a form letter at first, but if you keep emailing back, and keep bringing up your original points (bluetooth, customer rep lied to me, etc), they'll go off script.
And clearly they underestimated my resolve to keep hammering at them. It cost me nothing to email them. They had customer service reps spending time trying to figure out how to respond. The time they spent with me couldn't be used for other customers... And, honestly, it was funny as hell for me.
After nearly 2 dozen back and forth emails, they agreed to let me out of the contract early. I switched to Cingular, and now have an uncrippled and fully functional bluetooth phone. And a signal. Life is good.
Was gonna get a new phone & plan. (Score:2)
What a shame. Why is the telco industry so darned screwed up, it seems uniquely stuffed up.
This is bogus and untrue OBEX will be enabled. (Score:4, Interesting)
Re:I have the V710 (Score:2)
Who exactly did you send that to? I would like to send them a letter as well. It might help them think twice, and possibly get them to fix a few wrongs.