Cellphones

You Only Need $750 to Pilfer Unencrypted Data From Satellites, Researchers Say (gizmodo.com) 20

"A new study published on Monday found that communications from cellphone carriers, retailers, banks, and even militaries are being broadcast unencrypted through geostationary satellites..." reports Gizmodo. "The team obtained unencrypted internet communications from U.S. military sea vessels and even communications regarding narcotics trafficking from Mexican military and law enforcement." Researchers from the University of California, San Diego (UCSD) and the University of Maryland scanned 39 of these satellites from a rooftop in Southern California over three years. They found that roughly half of the signals they analyzed were transmitting unencrypted data, potentially exposing everything from phone calls and military logistics to a retail chain's inventory. "There is a clear mismatch between how satellite customers expect data to be secured and how it is secured in practice," the researchers wrote in their paper titled "Don't Look Up: There Are Sensitive Internal Links in the Clear on GEO Satellites...." "They assumed that no one was ever going to check and scan all these satellites and see what was out there. That was their method of security," Aaron Schulman, a UCSD professor and co-lead of the study, told Wired....

Even more surprisingly, the researchers didn't need any fancy spy gear to collect this data. Their setup used only off-the-shelf hardware, including a $185 satellite dish, a $140 roof mount with a $195 motor, and a $230 tuner card. Altogether, the system cost roughly $750 and was installed on a university building in La Jolla, San Diego.

With their simple setup, the researchers were able to collect a wide range of communication data, including phone calls, texts, in-flight Wi-Fi data from airline passengers, and signals from electric utilities. They even obtained U.S. and Mexican military and law enforcement communications, as well as ATM transactions and corporate communications... When it came to telecoms, specifically, the team collected phone numbers, calls, and texts from customers of T-Mobile, AT&T Mexico, and Telmex... It only took the team nine hours to collect the phone numbers of over 2,700 T-Mobile users, along with some of their calls and text messages.

T-Mobile told Gizmodo the lack of encryption was "a vendor's technical misconfiguration" affecting "a limited number of cell sites" and was "not network-wide... [W]e implemented nationwide Session Initiation Protocol (SIP) encryption for all customers to further protect signaling traffic as it travels between mobile handsets and the network core, including call set up, numbers dialed and text message content. We appreciate our collaboration with the security research community, whose work helps reinforce our ongoing commitment to protecting customer data and enhances security across the industry."

Indeed, the researchers write that "Each time we discovered sensitive information in our data, we went through considerable effort to determine the responsible party, establish contact, and disclose the vulnerability. In several cases, the responsible party told us that they had deployed a remedy. For the following parties, we re-scanned with their permission and were able to verify a remedy had been deployed: T-Mobile, WalMart, and KPU."

The researchers acknowledge that exposure "was limited to a relatively small number of cell towers in specific remote areas."
Security

Email Bombs Exploit Lax Authentication In Zendesk (krebsonsecurity.com) 11

Cybercriminals are exploiting weak email authentication settings in Zendesk, using the platform's customer support systems to bombard targets with thousands of spam and harassing messages that appear to come from legitimate companies like The Washington Post, Discord, and NordVPN. KrebsOnSecurity reports: Zendesk is an automated help desk service designed to make it simple for people to contact companies for customer support issues. Earlier this week, KrebsOnSecurity started receiving thousands of ticket creation notification messages through Zendesk in rapid succession, each bearing the name of different Zendesk customers, such as CapCom, CompTIA, Discord, GMAC, NordVPN, The Washington Post, and Tinder.

The abusive missives sent via Zendesk's platform can include any subject line chosen by the abusers. In my case, the messages variously warned about a supposed law enforcement investigation involving KrebsOnSecurity.com, or else contained personal insults. Moreover, the automated messages that are sent out from this type of abuse all come from customer domain names -- not from Zendesk. [...]

In all of the cases above, the messaging abuse would not have been possible if Zendesk customers validated support request email addresses prior to sending responses. Failing to do so may make it easier for Zendesk clients to handle customer support requests, but it also allows ne'er-do-wells to sully the sender's brand in service of disruptive and malicious email floods.
"We recognize that our systems were leveraged against you in a distributed, many-against-one manner," said Carolyn Camoens, communications director at Zendesk. "We are actively investigating additional preventive measures. We are also advising customers experiencing this type of activity to follow our general security best practices and configure an authenticated ticket creation workflow."

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