DavidHumus writes "From an article "How to Tap IT's Hidden Potential" in the Wall St. Journal http://online.wsj.com/article/SB120467900166211989.html by Amit Basu and Chip Jarnagin: "...top executives at most companies fail to recognize the value of IT....there is still a tendency to think of IT as a basic utility, like plumbing or telephone service."
The article goes on to list five primary reasons for "the wall" between IT and business: "...mind-set differences between management staff and IT staff, language differences, social influences, flaws in IT governance (defined as the specification and control of IT decision rights), and the difficulty of managing rapidly changing technology."
Does this fully explain the extreme lack of understanding of IT at high executive levels? The article is even-handed in apportioning blame but touches on a few good points. In particular, how "[m]ost top executives fail to recognize the value of information technology. They think of IT as a basic utility, or as an expensive headache that they'd rather not deal with.""
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