Ask Slashdot: Easy, Open Source Desktop-Sharing Software? 116
N8F8 writes "Like many IT professionals, I provide a lot of free help desk-type support to friends and family. I've decided to expand my support work and create a site where veterans can receive free computer help. I'm using OSTicket for the ticket reporting. What I really need is an easy to use desktop-sharing system. In the past I've used TeamViewer because it is easy to use, but it is not really free for non-personal use. Recently I switched to Meraki Systems Manager because it is free — and it uses VNC — but unfortunately it isn't intended for the one-time-use type support I'll be offering. So I'm looking for a reliable, open source, easy to use desktop-sharing solution that I can set up on my site for people to join one-time-use help desk sessions."
Re:Contact TeamViewer (Score:5, Insightful)
+1. This is the obvious answer.
The optics are great (veterans, help, non-profit.)
First, fix your website so that it is obvious what you are offering and how you deliver it ("we are off-line now" does not cut it.)
Second, send a mail to TeamViewer's CEO or PR explaining what you do, what you need, and how you can help them in the PR space (you put thanks on your site, they can point to you as a good deed, you are available for journalists.)
Better than a shot, it should be a slam-dunk if you do it right.