Ask Slashdot: My Host Gave a Stranger Access To My Cloud Server, What Can I Do?

zzzreyes writes "I got an email from my cloud server to reset the admin password, first dismissed it as phishing, but a few emails later I found one from an admin telling me that they had given a person full access to my server and revoked it, but not before 2 domains were moved from my account. I logged into my account to review the activity and found the form the perpetrator had submitted for appointment of new primary contact and it infuriated me, given the grave omissions. I wrote a letter to the company hoping for them to rectify the harm and they offered me half month of hosting, in a sign of good faith. For weeks I've been struggling with this and figure that the best thing to do is to ask my community for advice and help, so my dear slashdotters please share with me if you have any experience with this or know of anyone that has gone through this. What can I do?"

Re:Talk to a Lawyer

[Eponymous Hero]

i'm referring to when people say, "i'm going to sue you if i don't get my way!" a cease-and-desist letter is the first step in actually getting the ball rolling in litigation -- you have to give them a chance to stop. people often send out these letters without angry fist-shaking. and some lawsuits aren't about ceasing and desisting anything. in this situation we're discussing there's nothing for the cloud host to cease. there's no ongoing bad behavior.