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In Australia, Rising VoIP Attacks Mean Huge Bills For Victims 178

Posted by timothy
from the that's-off-the-hook dept.
mask.of.sanity writes with this excerpt from ZDNet Australia: "Australian network companies have told of clients receiving phone bills including $100,000 worth of unauthorised calls placed over compromised VoIP servers. Smaller attacks have netted criminals tens of thousands of dollars worth of calls. A Perth business was hit with a $120,000 bill after hackers exploited its VoIP server to place some 11,000 calls over 46 hours last year. ... Local network providers and the SANs Institute have reported recent spikes in Session Initiation Protocol (SIP) scanning — a process to identify poorly configured VoIP systems — and brute-force attacks against publicly-accessible SIP systems, notably on UDP port 5060."
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In Australia, Rising VoIP Attacks Mean Huge Bills For Victims

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  • by cduffy (652) <charles+slashdot@dyfis.net> on Sunday October 10, 2010 @07:34PM (#33855198)

    If the call is proxied through the victim's poorly-configured VoIP server, no, their provider doesn't know where it actually came from.

  • by bcmm (768152) on Sunday October 10, 2010 @08:02PM (#33855334)
    Premium lines run by the scammers, presumably.
  • by mjwx (966435) on Sunday October 10, 2010 @08:33PM (#33855454)

    don't use unbounded plans. If your provider doesn't offer hard limits for post-paid plans, choose pre-paid and never put more money into the account than you can afford to lose

    G'day mate,

    In Australia we dont have so called "unlimited" plans, for A$99 a month you get 1 TB of data (upload and download) on an ADSL connection. After reaching your data cap your connection is shaped to just above dialup speed (somewhere between 64K and 256K as our Luddite government still defines anything above 56K as broadband). If you want unmetered plans, expect to pay $450+ (+ == plus GST (Goods and Services Tax) which is 10%) for 2 Mbit, if you want 10 Mbit, expect to pay $1400+ for fibre.

    Side note: this is why the NBN at 43 Bn AU$ (26 Bn public money) is an absolute bargain.

    Now that I've clued you in about the sorry state of internet in Australia, the charges are not from downloads but from using the ISP's SIP gateway. Traffic between your router and the ISP's SIP gateway will not be metered by all but the most unscrupulous of telco's in AU. But you still pay a per call charge on VOIP because the ISP is providing a service which costs them money (calls within their network are typically free however). It would be quite easy to rack up hefty bill if you have a script that can call internationally. What the service providers should be doing is this, when a bill reaches a suspicious amount (use $150 as a yardstick for home services) then the ISP notifies the customer, once the bill reaches a second milestone (say $300) the service is suspended (incoming calls only) until the issue is rectified unless the user expressly requests otherwise.

  • by Charliemopps (1157495) on Sunday October 10, 2010 @08:57PM (#33855538)
    This happens all the time in the USA as well. Either their voip server is compromised or their PBX... often because they leave the password set to whatever the default was. In some instances I've seen businesses that had proprietary voicemail systems, that had a "feature" in which a user could setup their voicemail to transfer a call to another number. The pin numbers are only 4 digits and they have dozens of users so it's relatively trivial for the attacker to just try random mailboxes until they find one that's got 1111 or 2222 as their pin. Once inside they set the mailbox to forward calls to some international location. Over a weekend a business can rack up $50k-$100k in charges. Most of the charges are international and therefor non-refundable.

No matter where I go, the place is always called "here".

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