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Businesses The Almighty Buck United States IT

25 Years Old and an Offshore IT Manager 226

dcblogs writes "The Chinese outsourcing market, at $1.7 billion last year, is growing at 38% a year, according to research by the Everest Group. This is creating opportunities for Westerners who want to go to China, learn the language, and help these Chinese offshore companies reach overseas markets. There are job opportunities for people with management experience or who are young and willing to gamble. Here's the story of one 25-year-old who started learning Mandarin on his plane ride over to China, three years ago, and is now an international development manager for an IT offshoring firm."
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25 Years Old and an Offshore IT Manager

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  • Poor quality.... (Score:5, Insightful)

    by cavtroop ( 859432 ) on Sunday May 18, 2008 @05:13PM (#23455842)
    I didn't RTFA, but maybe this is why quality is not so great in offshore products? We have unqualified people flying over to 'take a chance' and end up in management roles, without the requisite experience needed to get the job done correctly.
    • I agree... well, half agree, the other half disagree's...

      Sure, some "take a chance" and end up failing, upon which, they should be fired, or sent back, even though often don't...

      However, some people are just (arguably) born "wif da skrillz" and can get going sooner, than having to waste a bunch of time building a resume and getting papers with fancy symbols on them...

      But, I also think that people under the age of 35 should be able to run for Presidency (of the Government)... for the same reason, infact I th
      • Re: (Score:2, Insightful)

        by billcopc ( 196330 )
        That's because history has proven that any idiot can be President, regardless of age. Perhaps more accurately, we've seen that no matter how hard one tries to do good, half the country will disagree. We might as well have a wheel of fortune that is spun every time a decision needs to be made on national affairs.

        Anyway back to the topic, I've met some people who are natural leaders and can lead a company to riches from their teen years. I've also met people who think they're leaders, but they're really ju
    • Why only offshore? (Score:5, Insightful)

      by www.sorehands.com ( 142825 ) on Sunday May 18, 2008 @05:22PM (#23455908) Homepage
      Much of recent software quality is CRAP! That is partly because these "kids" don't get a strong foundation in the basics, ie. assembler, C, and hardware. Also it is because people accept crap quality in software. Why write good solid software where it's ok to say "We'll fix it in the next patch?" I had the tech support from Sage, say that one of the new features in Act! is that it releases the resources that has allocated, but no longer needs. When I took C, I would have lost points points when I didn't free an unneeded allocation or close an open file.

       
      • Re: (Score:3, Insightful)

        by Anonymous Coward
        That is also probably caused by the ridiculous amount of overtime people do and people going on 4 or less hours of sleep. They appear to be and think they are working hard while producing shit quality code that takes even more time to fix.
        • "That is also probably caused by the ridiculous amount of overtime people do and people going on 4 or less hours of sleep. They appear to be and think they are working hard while producing shit quality code that takes even more time to fix."

          Wow...where do YOU work at where it is that bad?? I've never seen that type of situation with all the unpaid OT...but, I guess it is out there somewhere. Thing is...no one is forcing you to work there!! Go get a better job elsewhere.

          Better yet...incorporate yourself,

          • by ardle ( 523599 ) on Sunday May 18, 2008 @09:44PM (#23457604)

            I've never seen that type of situation with all the unpaid OT...
            You'd be surprised at the number of IT workers that find themselves in that situation. A starter without much experience requires time to build:
            - the understanding required to realise that they are being exploited (either through over-work, lack of training or a deliberately inefficient workflow being implemented in their workplace)
            - the knowledge that will make another company want to hire them or allow them to work as an independent consultant
            I noticed that you said that you will never work for free again, which suggests that you have been through some similar experience, as I have also (even as a contractor). I have always been willing to pay myself back time worked late on subsequent days (via shorter work days, longer breaks, etc. - nobody has given me grief doing it yet :-) but am aware that, in total, I have worked more hours than I have been paid. I'm getting better at avoiding the long days in the first place but, ironically, the only way you can guarantee this is to become familiar with code and practices in your workplace, which takes time in the first place ;-)
            In programming work, the most important point-of-failure is in your head: if you can't understand a problem, you can't fix it, so can't reasonably expect to be paid. I haven't grudged an employer hours I have spent educating myself, only hours spent trying to understand bad code that would not have existed if the employer knew what they wanted in the first place (some poor sod had to code features before a design - or even proper requirements - were supplied, which leads to spaghetti code, copy-n-paste errors, etc., then I come along and I have to fix it in the process of adding another feature).
          • Uh, exactly where?

            Hello, did you not read this article - they're offshoring work. Any tech job that you can try to get is bombarded with super stiff competition. Show me a job listing that isn't bombed with 10,000 resumes. Do note before you try to B.S. me on this, that I run a data center and I personally see these resume floods.

            Employers can screw their employees over with unpaid overtime because their jobs are so in demand. IT workers are easily replaceable.

            So, basically, if you leave a job that has tons
            • by fractoid ( 1076465 ) on Monday May 19, 2008 @01:57AM (#23459022) Homepage

              Employers can screw their employees over with unpaid overtime because their jobs are so in demand. IT workers are easily replaceable.
              God, send some of your excess IT guys to Australia! My last job, there was a standing $3000 headhunting bonus for anyone who could recruit a an employee who lasted more than 3 months. My old agent still rings me occasionally to ask how happy I am and whether I'd like to consider switching jobs...
              • Re: (Score:3, Informative)

                by Wulfstan ( 180404 )
                Not so easy with the points-based immigration system. Just being able to "do IT" won't get you the visa, unfortunately, and the Oz government is much stricter on foreign applicants now...
                • Re: (Score:3, Interesting)

                  by fractoid ( 1076465 )
                  Hmm... good point, actually. I was over in Europe a couple of years ago and I actually copped a bit of hostility from Londoners because they had so many Aussies job-hunting there, and yet our government won't let them work here for more than 3 months or so. It's easy to forget when you're one of the privileged few how cranky our government can be towards foreigners. :/
      • by Darkness404 ( 1287218 ) on Sunday May 18, 2008 @05:37PM (#23456016)
        No the reason is hardware has improved enough to take over bad programming. Just look at Vista, it is one of the main highlights of this, it eats up RAM very quickly, wastes time in CPU cycles and inherits all the stupidities that MS did on DOS and previous versions of Windows. However, Vista, when computers with 4 gigs of RAM are common and even laptops have 2-3 GHZ multi-core CPUs, Vista will be classified as usable.
        • Re: (Score:3, Informative)

          by Anonymous Coward
          look at Vista, it is one of the main highlights of this, it eats up RAM very quickly

          Not this again. Vista does eat up RAM for application cache. This means it is effectively using the RAM you spent money on. Once the RAM is needed for more important things Vista will release whatever is required. Why have RAM if your OS doesn't use it?
          • Re: (Score:3, Interesting)

            Hmmm? Even though I think this is some attempt to get a +5 funny mod.... That still doesn't explain why it needs 1 Gig to run anything other then Home Basic, while Ubuntu (8.04) with more advanced 3D effects, more applications, and more drivers, ran just fine on my old Intel M 1.5 GHZ CPU, cheap Intel graphic card and 512 MB of RAM with 3-D effects, and Xubuntu (8.04) runs just fine on my desktop from 2002 that hasn't been upgraded.
      • Re: (Score:3, Insightful)

        by Metasquares ( 555685 )
        You would have also lost points points for a double free :)

        I agree. Knowledge of low-level languages and architecture will help you as a programmer, since you'll understand more of what is actually going on when your program executes. I think some algorithmic theory is also helpful. At the same time, however, there are high-level tools out there that will make your problems easier to solve, and it would be foolish to ignore them. (Whether languages such as C# and Java do this is debatable, but the principle
      • Re: (Score:3, Insightful)

        by ErichTheRed ( 39327 )
        This is actually a big pet peeve of mine in the systems world. Ever since the Internet made patching software super-easy, every vendor on the planet has been rushing software out the door with major bugs in it. I've had big vendors tell me the same thing -- "Yep, we know about this bug. It's going to be fixed in the next service pack, due out next February." Some of them are real rookie bugs too, stuff like driver crashes due to memory access violations.

        What's your solution though? There's no way universite
        • Comment removed (Score:4, Insightful)

          by account_deleted ( 4530225 ) on Sunday May 18, 2008 @05:50PM (#23456106)
          Comment removed based on user account deletion
        • Re: (Score:3, Insightful)

          every vendor on the planet has been rushing software out the door with major bugs in it.

          Many times though, some software with bugs is better then no software at all. Think of Linux for example, it really wasn't any better then GNU Hurd, but it came out first and it was adopted. In fact, some called the Hurd much better then Linux, but because it was out first it was adopted. Today, Linux is very stable and Hurd is not even a beta yet. Now granted, there are some times not to rush out software particularly if it is proprietary, (just look at Vista) and there is a replacement for it. But if

        • I'm not sure if the level has been lowered or not, I've never taken a degree, masters or PhD although I know and have interviewed many that have; however I do find that the most interesting conversations I've had are with PhD students or those who've taken bachelors or masters degrees and have a genuine intellectual interest in tech.

          I've also noticed many grad students grumbling about how their just doing it to get the piece of paper to back up their skills, while feeling that all the money has only gone to
        • by Hojima ( 1228978 )
          I'm an EE major at UCF (which is considered to have an extremely good CS program) and I've had to take some classes with CS majors. From what I've seen on course catalogs, personal experience, and discussion, the CS majors know their stuff when they get out. Everyone starts out in C, gets to know assembly (I don't know about 16/32 bit, I just know they used to use HLA), has to take 3 high level math courses (generally calculus), and there are other prerequisites that have some people saying "screw it I'll j
        • by stephanruby ( 542433 ) on Sunday May 18, 2008 @09:30PM (#23457498)

          This is actually a big pet peeve of mine in the systems world. Ever since the Internet made patching software super-easy, every vendor on the planet has been rushing software out the door with major bugs in it.

          This is nothing new. Ever since the video camcorder became so affordable, that almost any teenager could get one -- the professional camera man cringed. Ever since MS Access came out for $50 a pop and just about any office administrator were given the role of being the unofficial "database administrator" -- and yet just stuffed all their data into just one large table -- all the professional database designers/admins moaned. The same went for Word Processing or even Type Setting, there used to be a time when one needed an expensive professional Word Processing consultant just to recommend, select, install, train, troubleshoot, make the thing print, and/or make sense of the numerous Word Processing packages that came before Word Perfect and Word.

          The reality is that this is the way the world works. It ebbs and flows. It evolves. It innovates, then it consolidates. It turns your work into a commodity. And soon enough, your non-technical kid sister can do the same work you used to do ten years ago, only in about a fraction of the time, and in the most sloppily fashion imaginable.

          If you want to do something about it, you can teach, you can write a technical book, you can create your own certification program, and/or you can help make the tools that will help the new script kiddies that are about to replace you. After all, those kiddies -- those newbies -- are coming. They're just step behind you. And when they end up getting your job, they're not going to get paid much.

          Another option is simply to look for new opportunities, predict where the next waves are coming from, retrain yourself constantly, go into management, start a business, or simply do nothing and -- continue to bitch about how the World is going to hell -- at exactly the precise time you ended up mastering your own trade.

      • Re: (Score:2, Insightful)

        by mini me ( 132455 )
        Higher quality software costs exponentially more to create. The market has decided that it wants buggy but cheap software. Personally, I agree with the market. I could shell out $100,000 for a bug free copy of Act!, but I'd rather take my chances with a $100 copy and I'm sure you would too.
      • by mikael ( 484 )
        It's more because of the tight deadlines and underbidding for contracts that is the cause.

        I worked in company had that philosophy to code programming. The whole project was planned to a timetable, with each module give two to four weeks to complete. There was a gold bonus if the project was completed before the deadline with no killer bugs, and a silver bonus if the project was completed by the deadline with no killer bugs.
        Any other bugs would be fixed during the handover stage.

        If a module wasn't completed
        • by falconwolf ( 725481 ) <falconsoaring_2000.yahoo@com> on Sunday May 18, 2008 @08:35PM (#23457138)

          it's more important to have some piece of software up and running to generate useful results that it is to have perfectly modular software that can be reused by changing the a couple of inherited classes.

          While I agree it's important to get production code out to where it's used, I'd add that it's important to continue development and have a test bed.

          a good programmer who writes bug-free modular code will probably end up doing himself out of the job because as time goes by, there will be less code that needs to changed or upgraded per job request.

          I don't think so, unless the programmer is only good with a couple of things. First all too often there's mission creep. Then there's new OSes along with their new sets of APIs. Even once software is released and the bugs are ironed out there will be a demand for a "New and Improved" version. Maybe with new features or options.

          Falcon
          • by mikael ( 484 )
            don't think so, unless the programmer is only good with a couple of things. First all too often there's mission creep.

            While I was writing this, I was thinking of inhouse tools for a company which has directors who are just happy using the technology they are confident about, and not necessarily interested in keeping up to date with the latest technology. If
            For a company that is forward looking, this is not a problem, but a small company might be tempted to promote the programmer to a new position.
            • While I was writing this, I was thinking of inhouse tools for a company which has directors who are just happy using the technology they are confident about, and not necessarily interested in keeping up to date with the latest technology

              In this case it doesn't matter much to the programmers anyway, if it's "good enough" the directors won't care to have the bugs fixed and they will out of work anyway.

              Falcon
    • by ErichTheRed ( 39327 ) on Sunday May 18, 2008 @05:28PM (#23455948)
      I tend to agree...for the most part.

      Many arguments about offshore development often are nothing more than xenophobic rants from people who have been displaced by cheaper workers. One of my relatives works for a large consulting firm who does tons of IT outsourcing engagements for large companies. He's got a different take on things...He told me that most of the people complaining about quality of offshore work is done by the same people sitting around on IM and surfing the web for 7 out of 8 hours a day.

      Obviously, these two extremes aren't 100% indicative of the whole issue. The actual facts are:
      • Employers are shifting a lot of work offshore to take advantage of cheap labor. This is almost always the reason for doing this.
      • Workers in these countries do tend to have a better work ethic than Western programmers. Questions remain as to why -- my opinion is that there's a higher focus on education and a greater motivation to make money.
      • Even though the work ethic is better, projects tend to come in late. Maybe it's language, maybe it's the distance, whatever.
      • Quality tends to suffer. Why? Part of it has to do with skill level, but I think the other part is that requirements are filtered through several layers of project managers and analysts.

      With these facts in mind, what's next? I'd hate to think that there will be no more purely technical jobs here. I'm not a project manager, and don't want to live in a country that can't do anything other than manage projects. On the other hand, how do you convince an employer that you can do a better job than someone who makes 10% of your salary? This is especially hazy in the enterprise software realm, where you have to build something that "just works", not "works great."

      Part of me really wants to see the US IT workforce shrink. Getting people who are just not suited for the work into other jobs would probably be the best thing yet for code and system quality. Example pet peeves from my side of the house (systems) are developers who have no clue about things like code optimization and don't know the code they're working on inside and out.

      The other part of me is a little worried about what I'm going to be doing in 10 years. I love problem solving and don't really want to give up an IT career!
      • by 93 Escort Wagon ( 326346 ) on Sunday May 18, 2008 @06:01PM (#23456178)

        One of my relatives works for a large consulting firm who does tons of IT outsourcing engagements for large companies. He's got a different take on things...He told me that most of the people complaining about quality of offshore work is done by the same people sitting around on IM and surfing the web for 7 out of 8 hours a day.
        I'd prefer not to speak disrespectively of your relative - but on what basis is he making this sweeping statement? Has he actually toured those companies that've hired him and observed the work ethic of those soon-to-be-fired workers?

        This basically sounds like he's rationalizing in order to legitimize the fact he's making money from other peoples' misfortune.

        Putting on my hat as an IT consumer: I've had the opportunity to compare a few companies' outsourced IT services (tech support) with their previous onshore support. I can't think of one instance where the quality of support didn't plummet once the service went offshore. There's no good reason that it has to be that way; but when cutting costs is the only motivation, decline is inevitable.

        • by ErichTheRed ( 39327 ) on Sunday May 18, 2008 @06:41PM (#23456398)

          This basically sounds like he's rationalizing in order to legitimize the fact he's making money from other peoples' misfortune.
          You are correct in your observation, I think. I've seen plenty of lazy IT workers who just do the minimum to keep their (very high salary) job, and I've seen committed workers who produce good quality stuff. He's probably colored by the fact that the lazy ones tend to complain very loudly while the good ones keep quiet and do their job. In my experience, there's also a lot more lazy people, adding to the observation.

          The central problem is that we're stuck in the middle. We have to convince management that we're worth the extra money. This is sometimes impossible due to the very large salary difference. In addition, lower-level IT managers do their best to shield the top decision makers from things like missed deadlines, over-budget projects, etc. These major problems get rolled up into 2 or 3 bullet points on a PowerPoint slide. Similarly, all these cost numbers are rolled up into one line in a balance sheet. 100K for a developer vs. 20K for what seems to be an interchangeable developer is a no-brainer.

          • Re: (Score:2, Interesting)

            by Anonymous Coward

            100K for a developer vs. 20K for what seems to be an interchangeable developer is a no-brainer.

            This has always amazed me. I've worked in the field for two decades, and it is not often that I find somebody worth 100k. In fact, in my market 70k is the norm, and you'd better know your crap dead to rights on your technology of choice.

            In addition, the Chinese need to let their currency float. That would kill about 25% of their advantage right there. Now only if we had a president with balls looking out for the m

          • by King_TJ ( 85913 ) on Sunday May 18, 2008 @08:59PM (#23457298) Journal
            Truthfully, what I've found (and even experienced myself) is, many I.T. workers in the U.S. aren't properly utilized, so they wind up appearing to be "lazy" and "doing just the bare minimum" to get by.

            In most cases, these people were hired and sometimes even promoted because they were intelligent, fairly knowledgeable folks who started out adding a lot of value to the business.

            But after the first year or two, they tend to get burnt-out, because after they successfully rip through all of the piled-up, outstanding projects and issues the company had before they brought them in, the company starts leaving them to manage themselves. The mentality tends to be one of, "Well, he already proved he's capable of solving our problems efficiently and effectively - so no need to waste time managing him anymore! If we're not getting complaints from anyone, that means he's out there doing his job!"

            The thing is though, most I.T. people like a regular flow of challenges. The "putting out fires" stuff is more of a necessary evil than a reason the job is "motivating". The things that provide good puzzles to solve are the projects where new hardware or software is brought in, 99% of the time. And since those involve significant monetary investments - they're the ones that, #1. don't happen that often, and #2. suddenly involve more "managing" than usual, because people have a vested interest in figuring out if they're getting a return on the investment.

            So after a while, you have your systems administrator who automated everything he could to minimize his day-to-day support calls, and just sits around web-surfing and IMiing until a good project comes his way.

      • by pla ( 258480 ) on Sunday May 18, 2008 @06:32PM (#23456332) Journal
        Many arguments about offshore development often are nothing more than xenophobic rants [...] most of the people complaining about quality of offshore work is done by the same people sitting around on IM and surfing the web for 7 out of 8 hours a day.

        From the middle-America stereotype of xenophobia, to the mid-management paranoia about lazy programmers. Well done, old chap! Well done indeed!



        Workers in these countries do tend to have a better work ethic than Western programmers. Questions remain as to why

        No. This counts as a peeve of mine, which you appear to have bought into whole-heartedly, and it all centers around your comment that:
        This is especially hazy in the enterprise software realm, where you have to build something that "just works", not "works great".

        I take pride in my work - The quality of my work, not the speed with which I can satisfy the spec (a document I consider myself lucky when I have a halfway decent one first place). The problem comes about when you consider the specificity of the task - You have apples and oranges trying to compare in-house coders to outsourced ones, because they don't do the same job. Yes, I do want my programs to "work great", not "just work".

        Put simply, outsourcing can work, as long as you have someone in-house who understands, at both a business and technical level, what the company needs - And can document that in painstaking detail for an outsourced dev team to implement. In the real world, that doesn't happen, because "software engineer" doesn't mean "code monkey". My job involves about half coding, half badgering management to make up their damned minds about feature-X... And then re-writing feature X when management changes its mind a week later.



        Put another way: Most halfway-decent American coders, given a sufficiently detailed spec and only the thinnest of contractual obligations to implement it to the letter (exactly what offshore coding houses work to), could do any given take in a tenth the time/budget as well. And when that "working" app crashes at 2am resutling in the loss of millions of transactions, because your MBA-wielding Head of Outsourcing doesn't understand the difference between "RAID" and "backup", just take comfort in in how much you saved by not going with lazy in-house programmers.
      • by frank_adrian314159 ( 469671 ) on Sunday May 18, 2008 @06:39PM (#23456380) Homepage
        Even though the work ethic is better, projects tend to come in late. Maybe it's language, maybe it's the distance, whatever.

        Here are some reasons projects come in late:

        • Bad specifications. In general, most organizations do not know how to write specifications to the level of detail necessary to allow off-site teams to produce work only using the specification. This is usually discovered in the integration or installation phase of the project and thus, almost always causes lateness.
        • Time zones cut communication. For all of the talk of people working in other countries while you are sleeping, quite likely the scenario is actually other people waiting for answers in other countries while you are sleeping. It makes a hell of a lot more sense to offshore north-south rather than east-west. It's a lot easier on workers, too, who usually either have to com ein early or stay late (or both) to get the "face time" in.
        • Lack of a software engineering culture. No matter how bad you think your managers are in the US (or Europe), at least a fair number of them will have come up through the trenches and, even though they don't know how to manage people all that well, usually understand that niceties like source control systems and systematic testing are a good thing. It takes a couple of generations of people working in the industry, pushing best practices ahead, before one can reliably find these practices understood as necessary and adhered to. The software engineering cultures in India and China are not necessarily at the point where best practices in software hygiene are being followed consistently.
        • Poor communications technology and non-native speakers. Phone lines between here and there still suck. Your ability to be understood over noisy lines still sucks. Even though most (all?) Indian programmers do understand English, it is still painful to try to listen over sucky phone lines for long periods of time (Also, will someone please tell non-native speakers of English that speaking fast only cuts down on their intelligibility?). Chinese communication infrastructure is even worse. And most of Chinese workers (outside of project managers) are nowhere close to fluent in English.
        • Autocratic management. In general, it's easier to say nothing or to leave than to try to fix something that's broken. This is true every where, but it is especially true in societies that are culturally autocratic in nature. Given the growth in India's technology, would you rather try to fix something where you were or move to a new job with a 20% pay increase? They're no more stupid than we are. In China, it's a bit more difficult in switching jobs, but the issues are still similar.
        It's not that any of these things are permanent, nor are they a reflection on individuals' abilities. I've worked with people in both China and India and they are just as smart and (maybe) more hard working than we are. It's just that the software engineering culture, the communications infrastructure, and the management culture isn't yet set up to produce good software without a great deal of intervention from team members with a lot more experience in software engineering practice and management. It will come... it's just not there yet. There is "no royal road" to software engineering maturity. Give them another ten to fifteen years and I expect that they'll have everything in place to make these projects succeed (probably by just sending entire projects there), but for now, it's a real gamble when you offshore development. Expect to put in a lot more effort on the US (or Europe) side to make it succeed than you expected to.
        • I've worked with chinese and indians.

          The chinese stop learning english long before they are good at it.

          There are a lot less brilliant indians than their used to be. I assume the brilliant indians are mostly working in higher paying places now. The current crop are smart but average.
        • It seems appropriate to chime in here with a recommendation for the writings of Kevin Carson. His in-progress work on organization theory discusses a lot of what you lay out here.

          http://mutualist.blogspot.com/2008/04/organization-theory-outline-expanded.html
      • by Sentry21 ( 8183 ) on Sunday May 18, 2008 @06:53PM (#23456496) Journal
        One of the recurring issues I've seen in American attitudes towards offshoring and immigrants smacks largely of racism and racial superiority. A lot of people, sadly, seem to have a sense of entitlement, a sense that they deserve the jobs or have somehow earned them through no action whatsoever.

        In my experience, I've noticed that the immigrants who 'take our jobs' generally take one of two types of jobs:

        1. Undesirable jobs that 'white people' don't want to do - e.g. janitorial work, low-paying service jobs, monotonous jobs like security guard, or hard jobs like construction (hours in the sun, hours in the rain, etc.).
        2. Highly skilled, educated jobs involving science or technology.

        The reasons I've come up with to explain this, and I could be completely off here, are as such:

        1. Coming from poorer, less-educated countries, immigrants appreciate the value of a dollar. They don't take for granted that there will be food on the table, good working conditions, and a roof over their heads. They work for it because they know what it's like to go without it (or they've seen it a lot closer than 'we' have).
        2. They know the value of hard work. You don't get something for nothing, but people these days (myself included) try to get their something for as little as they can. Poorer Americans in particular are always looking for the 'quick fix', because they've been deluded into believing in the 'American Dream' - dream long enough and good things will come out of nowhere. They don't try to raise themselves up, because they expect someone else to do it for them.
        3. Once they get something, they work to keep it. They know that there's always someone else who'll take their job if they don't want it, there's always someone else who wants their apartment. They know they can't coast, because there's no safety net to protect them. I've seen a lot of people get hired for jobs and then act as though the company can't do without them, sometimes immediately. The result is that the company puts up with them as long as they need to, then lets them go.

        Point three was particularly emphasized during the dot-com boom, where anyone who could install Linux demanded a six-figure income, stock options, company car, and six weeks of paid vacation a year. When crunch time came, there were a lot of people who would gladly do this supposed $120k job for a measly $60k, and who wouldn't barter for anything other than their wages. Suddenly the arrogant 'I'm the king of the world' geeks found themselves a lot less welcome than they had been.

        I've considered that this most likely extends from the American Supremacy doctrine that most Americans seem to be taught - that America, God bless her, is the best country in the world, and everyone else is just jealous because they're second-best. This seems to engender an attitude of American people being better than non-Americans, because... well, I'm not sure. Everyone seems to have their own reasons that they come up with from their own personal experiences or opinions.

        All this wraps up to an immigrant workforce who's willing to get their hands dirty andwork to earn their wage, and who won't take their employer for granted. Sound good to you? Sounds good to me.

        Now let's consider outsourcing. The average salary for a Sr. Software Engineer in the US is around $90k according to PayScale.com. Not bad, that's more than I make. In India, however, the wage is about 580,000 rupees, or around $13,500. You could pay someone in India pretty well by Indian standards and still save a ton of money by American standards.

        Most opponents of outsourcing point to several things at this point. First, foreign workers aren't well-educated like American workers are. Secondly, the quality of their work is lousy (possibly as a result). The problem with these two statements is the staggering number of completely incompetent, short-sighted, narrow-minded 'programmers' I've seen with degrees from universities in the US. The fact is that while a good education makes a b
        • As opposed to smug anti-american frothing, right?

          I've responded on the "lack of education" front, and it's not from some purveyed stereotype. It's from accounts of professionals who have come to speak, and professors who have traveled abroad and witnessed the training programs.

          You can't judge this by the people who came to the US to work in these fields. They tend to be the creme of the crop.
        • immigrants take (Score:3, Interesting)

          by falconwolf ( 725481 )

          Undesirable jobs that 'white people' don't want to do - e.g. janitorial work, low-paying service jobs, monotonous jobs like security guard, or hard jobs like construction (hours in the sun, hours in the rain, etc.).

          As a white American I've had two of the types of jobs you list, maybe three. I worked in house keeping, janitorial, and I've worked in construction. Specifically working with concrete and masonry. And I got the construction job through a day labor pool I worked at.

          1. Coming from poorer, l

          • by Sentry21 ( 8183 )
            Fair enough. I should have prefaced my comments by saying that they, by and large, refer to the current 'instant gratification' generation. Previous generations, even just my parents' generation, are more hard working and industrious.

            It wasn't that long ago that people could/would keep one job their whole lives (see the story of Gabe's grandfather in a previous Penny Arcade news post). Nowadays, people change their *careers* seven times on average; I've had seven jobs in the past year (well, I start the sev
        • by poot_rootbeer ( 188613 ) on Monday May 19, 2008 @10:35AM (#23462352)
          A lot of people, sadly, seem to have a sense of entitlement, a sense that they deserve the jobs or have somehow earned them through no action whatsoever.

          Is this something that has been empirically observed, or is it just a stereotype you've cultivated anecdotally?

          The average salary for a Sr. Software Engineer in the US is around $90k according to PayScale.com. Not bad, that's more than I make. In India, however, the wage is about 580,000 rupees, or around $13,500.

          1. Is the Indian figure for "Senior Software Engineer", as well?
          2. Are the skill sets and duties of a "Senior Software Engineer" comparable in both countries? (IT job titles, you will find, are often not very well-defined, even within a single geographic market.)

          You could pay someone in India pretty well by Indian standards and still save a ton of money by American standards.

          Assuming, as bean-counters too often do, that the work produced by the $90K American and by the $14K Indian will be equivalent in value to the American company. And there are plenty of reasons not rooted in racism or irrational xenophobia that would refute that assumption.

          The fact is that while a good education makes a big difference, the real question of how good someone is depends on how well they learn and how open-minded they are

          I don't disagree with this; however, it has been my non-empirical experience that the culture of learning in the United States does put a greater emphasis on open-mindedness, innovation, and exploration than do the learning cultures of other countries currently exporting programming talent.

          If they're taught Java in an American university and O'Caml in an Indian university, the American is going to have a better immediate skillset

          *sigh* A university education is not meant to be vocational training.

          American universities can pump out idiots just as fast as Indian universities do, they just do it for a much higher price.

          Maybe so. But a hiring manager stands a better chance of accurately evaluating whether a new grad would be a valuable contributor to their organization when he's sitting across a conference room table and speaking the same American English dialect as the candidate, as opposed to being a nameless resource listed on page five of a project bid document that's being discussed in an international teleconference, represented by a team lead who speaks with a thick accent.

        • Re: (Score:3, Interesting)

          by Lunch2000 ( 701764 )

          One of the recurring issues I've seen in American attitudes towards offshoring and immigrants smacks largely of racism and racial superiority. A lot of people, sadly, seem to have a sense of entitlement, a sense that they deserve the jobs or have somehow earned them through no action whatsoever.

          You know..I see this argument a lot about America entitlement to jobs...and here is what I have to say. If someone wants to come to this country and become a citizen and pay taxes, let them. Let them become part of our economy and culture. Diversity can only help us. Where I have a problem is when
          a company that exists in America whose success rests mainly on the largess of the infrastructure that *MY* tax dollars maintain; then yeah, I do feel Americans are entitled to jobs from that company. Many large co

      • by tom's a-cold ( 253195 ) on Sunday May 18, 2008 @07:56PM (#23456896) Homepage

        # Employers are shifting a lot of work offshore to take advantage of cheap labor. This is almost always the reason for doing this.
        Agree.

        # Workers in these countries do tend to have a better work ethic than Western programmers. Questions remain as to why -- my opinion is that there's a higher focus on education and a greater motivation to make money.
        Disagree. They are from much poorer countries, and the compensation gap between an IT job and alternative employment is higher. So they need the income more desperately than a Westerner who is better able to find alternative employment.

        # Even though the work ethic is better, projects tend to come in late. Maybe it's language, maybe it's the distance, whatever.
        The work ethic, is not better. What looks to you like a work ethic is greater desperation and being on the receiving end of harshly explotative tentacle of globalization.

        # Quality tends to suffer. Why? Part of it has to do with skill level, but I think the other part is that requirements are filtered through several layers of project managers and analysts.
        And since they're exploited, the can't talk back to the boss. So they'll do what they're told whether it makes sense or not. One of the innovations that drove quality improvements was to empower any assembly-line worker to stop the line if a quality problem was detected. Offshoring has been optimized to balance two factors: cost to the buyer, and how much the middleman rakes off for the transaction. There also tends to be a big emphasis on schedule, since it's a big cost driver for the buyer. But in achieving these optimizations, the system has firewalled off any feedback path that could be used to improve product quality.

        I've been working in IT jobs in the US for my whole career. The idea that there is such a thing as cheap, crappy, quality-insensitive commodity computing was always a beancounter's brainfart and nothing else.

        Oh, and regarding your wish to see the IT workforce shrink: I was in aerospace during two of its brutal contractions. Don't assume that some kind of Darwinian selection by skill level takes place as they staff down. The selective advantage is to whoever can hang onto a job. That can be accomplished by skills, showmanship, ass-kissing or nepotism. Don't bet on it always being skills. Once we lost 90% of our software-engineering workforce, the quality of the survivors did not improve. The percentage of the workforce who had either family ties to senior management or incriminating videos did go up, though.
      • Re: (Score:2, Informative)

        At the end of the day you get what you pay for, cheap but cheerful
        you pay cheap you get cheap

        I have some experience myself working with offshore teams (Indian instead of Chinese) half of the team of which I'm a part is offshore. Also we have to deal with other technical teams on a regular basis which are also part onshore / part offshore (in a support capacity not programming) Our role is sort mini-project management (low paid work, which is a cross between project management and a call center, usually
      • You know what? It isn't quality, it's the fact that they're almost entirely disconnected from the kinds of IT environments you find in American or European companies, agencies, schools, etc. They're working on products to spec, and they've never even seen the environment that the products are working in. So they aren't going to go to their manager, or to the product manager and say "hey, guys, if we do it this way, it's not going to work for customers in XYZ industry - they're relying on a feature in the ol
      • by Enahs ( 1606 )
        The other part of me is a little worried about what I'm going to be doing in 10 years. I love problem solving and don't really want to give up an IT career!

        Considering the level of outsourcing and the number of companies wishing to rid themselves of the United States altogether in favor of the growing BRIC market, I'm guessing that if you don't leave you'll be a subsistence farmer, like the rest of us.
    • It's interesting to see folks "going after" off-shore products and the "level" of quality. Quality isn't just a part of the software, it is an overall approach to any project. I find it a cop-out when folks blithly trash off-shore products with snippets like the one above. As one who has extensive experience in IT and in the Construction business, the parallels are many. Without a solid foundation in either field, anything else you build on top of it will be crap, REGARDLESS of whether its "off-shore" "
      • Re: (Score:2, Funny)

        by Anonymous Coward
        Most outsourcing goes to India, and the software quality usually is crap because:

        1) The cheapest programmers are fresh out of college, where due to budget constraints they've typically they've had little if any actual hands-on programming experience! IIT is good, but most Indian schools comp-sci is a complete joke
        2) The outsourcing shop turnover is very high (30%/yr typical) because the market is so hot. Employees just cross the hallway to a higher paying job at the drop of a hat
        3) They endemically lie on t
    • by Jack9 ( 11421 )
      Seems a lot like the lead character from Cloverfield. Probably much more common than I expect.
  • by moderators_are_w*nke ( 571920 ) on Sunday May 18, 2008 @05:17PM (#23455862) Journal
    Its a tech site. Go visit businessweek or something. If you want my opinion, 25 years old is not experienced enough to do it because it's not experienced enough to realise its a bad idea.
    • Re: (Score:2, Insightful)

      by Anonymous Coward
      Idiots are often converted to smarter idiots as they age, but I argue that age and experience aren't as important as many claim they are.

      Both of our views should be taken with a grain of salt: I'm in my 20s, and I'm guessing you're not.
    • 25 years old is not experienced enough to do it because it's not experienced enough to realise its a bad idea.

      Youth is sometimes very good in technology. Think of it this way, while someone with experience usually does a better job with cleaner code, younger people tend to go more for speed. If you can accomplish the same job in either 10K lines of COBOL or say 3K lines in Python, which is better? For most older tech people they would say the one in COBOL because COBOL is faster then Python, however if the Python code can be written quicker, it might be better to go with Python. While it is true that most youn

  • Pffft. (Score:5, Funny)

    by Hawthorne01 ( 575586 ) on Sunday May 18, 2008 @05:19PM (#23455878)
    When I was 25, I was also a manager.

    Ok, so it was the night manager at the local Taco Bell, but that's the same thing, right?
    • Re: (Score:3, Funny)

      Taco Bell needs more highly skilled managers than some of the off-shore outfits, because its easier for irate customers to trash the place.
  • Keep in mind (Score:5, Interesting)

    by TubeSteak ( 669689 ) on Sunday May 18, 2008 @05:21PM (#23455890) Journal
    Learning the Chinese language isn't enough.
    You have to learn the culture too.

    The good news is that being white is a free status booster.
    The bad news is that being dark skinned means the exact opposite.
  • I Wonder (Score:4, Insightful)

    by jav1231 ( 539129 ) on Sunday May 18, 2008 @05:21PM (#23455892)
    Are these some of the same jobs helping expand China's "all seeing eye?" (http://yro.slashdot.org/article.pl?sid=08/05/18/1630208P

    Hey, as long as we're making money who cares, right? Fuck China in their all-seeing-outsourcing-expanding asses!

  • by heroine ( 1220 ) on Sunday May 18, 2008 @05:27PM (#23455942) Homepage
    Yes, managing people is everyone's goal in life. They get up in the morning and can't wait for another day of laying people off, interviewing people, assessing performance, allocating worthless raises, telling people they're not going to be able to pay their mortgage.

    Have a feeling this guy either didn't have the mustard to get a job in U. Know. Where. or had another reason for being in China besides the career. There's no mention of what people are allowed to say on that "crystal clear connection" from the back of a cab, either.

    • by justinlee37 ( 993373 ) on Sunday May 18, 2008 @05:35PM (#23456006)

      Yes, managing people is everyone's goal in life. They get up in the morning and can't wait for another day of laying people off, interviewing people, assessing performance, allocating worthless raises, telling people they're not going to be able to pay their mortgage.

      Hey, just because you're not an asshole doesn't mean that isn't someone else's dream job. Stop acting so smug and self-important.

    • Re: (Score:3, Insightful)

      by Kjella ( 173770 )

      Yes, managing people is everyone's goal in life. They get up in the morning and can't wait for another day of laying people off, interviewing people, assessing performance, allocating worthless raises, telling people they're not going to be able to pay their mortgage.

      Hmm let's try a rewrite of that for the slashdot stereotype:
      "Yes, developing software is everyone's goal in life. They get up in the morning and can't wait for another day of writing meaningless code based on business PHBs that don't know what they want, recieving changed requirements, upcoming deadlines, fixing obscure bugs, taking angry support calls all while getting as little social interaction as at all possible."

      Fair description? Probably not. A lot of people really do like to make a team good - in c

  • Work in China? (Score:3, Insightful)

    by SilverJets ( 131916 ) on Sunday May 18, 2008 @05:34PM (#23455994) Homepage
    No thanks, I like my freedoms right where they are.
  • by Anonymous Coward on Sunday May 18, 2008 @05:34PM (#23456002)

    The Chinese outsourcing market, at $1.7 billion last year, is growing at 38% a year, according to research by the Everest Group. This is creating opportunities for Westerners who want to go to China, learn the language, and help these Chinese offshore companies reach overseas markets.


    So... the chinese are outsourcing to Westerners? Does that mean outsourcing has become recursive? Are there actually people working somewhere?

    And, "Chinese offshore companies"? does that mean they operate on a boat?

    Here's the story of one 25-year-old who started learning Mandarin on his plane ride over to China, three years ago

    A 3 year long plane "ride"?
  • by BJH ( 11355 )
    ...the article says that what China lacks is senior people with managerial experience, and yet it's making a fuss over a 25-year-old ex-English teacher?
  • Selling out? (Score:4, Insightful)

    by plasmacutter ( 901737 ) on Sunday May 18, 2008 @05:42PM (#23456048)
    Not many people can say they directly contribute to the pillaging of peoples' employment opportunity for the enrichment of a nation with no labor or even human rights, but, as with all corruption, there is serious money to be made if you can ignore or more preferably kill off those annoying morals.

    So basically this guy sold his soul to the devil in a manner worse than even the sleaziest of attorneys.
    • what you think american's have more rights to a job than a chinese person, yet you are claiming the moral high ground? yeah right....
      • they have a right to THEIR jobs, which they have trained for and worked in for however many years before some sleaze bag in the corporate office handed down memos telling them they are terminated, BUT if they refuse to train their chinese replacements they will be denied severance pay and any other benefits.

        That is the concrete moral highground.

        Then there is the more abstract moral high ground, such as american investment giving rise to everything that makes the modern age modern, but I won't delve into tha
        • "they have a right to THEIR jobs"

          No, they don't have a RIGHT to it. they have to keep on earning their value. if they can't provide something valuable to the company then someone else who can should get the job. this is exactly what is going to happen with the companies products in the market, i don't know what makes you think peoples jobs are insulated against this.

          like so many other people today, you constantly think you have a right to things that you don't. sadly this dilutes real human rights like fr

          • It is strongly in their interest to refused to train and/or mistrain their replacements.

            If management really things saving money is such a great idea, they should be using some of the many fine indian managers who make about 1/300th what they do.

            Or if the managers thing that working in a totalitarian or 3rd world country is so great, they should go work there (as the 25 year old is doing).

            • notice i didn't say a word about money, i talked about value.

              most company's don't care if they pay you a high salary as long as your worth it. if they can get the same value out of someone else for 1/300th the price then they will and i can't say i'd blame them.

          • by mikael ( 484 )
            In such companies, if you ever dare to learn anything beyond those skills that are currently required by your current job, you are treated with suspicion that you are looking for a better job in your spare time. So you can't win either with such a company.
    • by EmbeddedJanitor ( 597831 ) on Sunday May 18, 2008 @06:19PM (#23456270)
      You're voting with your dollars. Each time you buy something made in China you are indirectly hiring a Chinese worker and un-hiring an American.

      Every time you eat a Californian tomato you're exploiting low-wage Mexican workers.

      Alternatively, you're a philanthropist providing people in developing countries with much-needed income.

      The facts are fixed, but you can spin it any way you want to.

      • "Alternatively, you're a philanthropist providing people in developing countries with much-needed income."

        yes, and charter's deep packet sniffing is providing an "enhanced user experience"
      • Re: (Score:2, Funny)

        "Every time you eat a Californian tomato you're exploiting low-wage Mexican workers."

        With this in mind, I'll actively seek out as much produce from California as I can find! Thanks!
  • by smchris ( 464899 ) on Sunday May 18, 2008 @05:59PM (#23456164)
    My wife and I were unemployed about a year and a half ago and we decided to take several very decent classes on 21st century job hunting presented by our state job service. The thing is, it was mandatory networking/extroversion to introduce yourself in some detail each time. I'd say probably 1 in 20 was just back from teaching English on the Mainland (2), Taiwan (1) or Thailand (1). Who'da thunk, because how often are you free to survey a room full of the unemployed?

    Note, however, that they were _back_ from those jobs looking for something else so that should hint that Asia wasn't paradise.
     
  • lives in a high-rise apartment in Chengdu

    As in, the Chengdu in Sichuan province that got hit by an earthquake a week ago?

  • 25 is too young (Score:3, Interesting)

    by timmarhy ( 659436 ) on Sunday May 18, 2008 @06:09PM (#23456224)
    if he was a real go getter i could see him in a junior role or an assistant manager at most, but really in a firm that big he can't possibly have enough background. it's not a judgement on his skill, it's just that 25 years isn't nearly enough time to experience all that he needs to. I work for a billion dollar company, i'm older than he is and i've only just pushed my way into managing a small team of 6. not for lack of skill - i'm well respected in the company for my work - but because there is so much more to learn.
    • I'm a geezer, so this isn't about me. Management is about personal responsibility, leadership and attention to detail. Some people will never be up to it. Some have to be trained. Some are capable right out of high school. Choose the right people and you're in the berries.

      For a team leader give me the 21 year old corporal just back from Baghdad any day. He'll cut to the facts, bind the team and bring it home every time. He can't help it - he doesn't know how to do it any other way. Move him up fast

    • Re: (Score:3, Interesting)

      by Chibi ( 232518 )

      I think you're missing the main reason he was hired. He wasn't hired for his great managerial skills. He was hired because he was a native English-speaker. He's the face/voice that the company would like to present back to their English customers.

      So, while it's admirable that you really want to develop your skills, you have to remember that sometimes the perception is what matters more (to some folks, at least).

  • IMO, this just speaks to their level of maturity as an IT industry in China if they think a 25-yr old has enough experience in the IT industry to lead a team, let alone communicate facets of all his project experiences.

    If the direction is being set by someone that is not a senior, I cannot see any value-add or reason to use these companies.
  • "Translators needed. English and Madarin. Pays well. No experience required."
  • I just got done taking a first-term conversational Mandarin course. It was super interesting. I've been to China and wouldn't mind going and living there a while. I can understand why an adventurous soul would take this opportunity.

    Still, is it really our goal to have all technical work done overseas, with us just pulling the strings? Where's the fun in that? I know why CEOs like it ($$$). But do the vast majority of us who _aren't_ CEOs like it?

    This is a classic short-term vs long-term issue. When t
    • Re: (Score:3, Insightful)

      by timmarhy ( 659436 )
      why do you want everyone to stay working class? why not raise up your society to the level where their intellect itself is valuable? people were saying the exact same nonsense when america off shored it's manufacturing and the sky hasn't fallen.
  • by xtremee ( 739126 ) on Sunday May 18, 2008 @11:09PM (#23458108)
    I'm located in South America (AR) and i charge $150 (in our local currency, which is pesos) an hour for my work.
    For other companies living in the same country as me that's an outrageous amount of money, but for an offshore company with a currency worth 3 times more (or 5 times, if it pays in euros) is very cheap.

    That the currency is favorable for us, third-world countries, is not our fault, nor it demonstrates a lack of "expertise" nor "quality" in our fields.

    Oh, and one more thing. I've been programming for 9 long years but i have never earned a degree but when i work with engineers or computer scientists from my country or others that are less experienced they usually don't know what they are doing very well. They usually have a lot of problems understanding that theory is VERY different from practice.

    But i have to tell you though, even i agree that it's a very dumb thing to do to put a 25 year old as an IT Manager.
  • offshore (Score:3, Interesting)

    by British ( 51765 ) <british1500@gmail.com> on Monday May 19, 2008 @01:02AM (#23458762) Homepage Journal
    My whole office got shut down and what we were doing for the past 10 years moved offshore to Taiwan. Spending a week teaching QA stuff was, interesting to say the least. I did it. Just took multiple explanations to do it. It will be interesting to see what the next version of the product is going to be now that development is roughly 100% offshored. When I left the company, some know-how about the app left with me. Didn't feel like documenting it since it would take forever to explain.
  • by Squeeze Truck ( 2971 ) <xmsho@yahoo.com> on Monday May 19, 2008 @02:35AM (#23459172) Homepage
    I work in outsourcing in China and I've worked under a few of these child managers. None of the ones I know speak any foreign language, yet they are in a position to manage teams speaking Japanese, Chinese, and Korean.

    My experience has been that these guys perform unbelievably poorly, mostly because of their ignorance of the region and lack of language skills. East Asia is NOT the US, or even Europe. There are cultural differences, and then there are differences. The most markedly schism is between the Chinese and Japanese.


    Trying to manage the reigon as if it was the same as anyplace else is a recipe for disaster, but these young managers never figure that out until its too late.

  • Red Herring (Score:4, Interesting)

    by Starky ( 236203 ) on Monday May 19, 2008 @07:19AM (#23460592)
    I am an American who currently lives in China and can assure you, while there are success stories, and certainly fortunes are being made here, the idea that Americans can pop on over to China and be masters of the universe is a red herring at best.

    Some reasons that it is not all you might think it is:
    1) The salaries are often lower. Much lower. It used to be that multinationals paid Western wages for work in China, but that is not always true today. You'll be told that the standard of living is lower, so that makes up for it, but even though you can live like a king in many areas for $10,000 / year, you aren't going to be saving much for retirement at that level.
    2) The salaries are not necessarily going up for Westerners. A lot of foreigners are drawn by the oft-repeated story of the boom economy in China. As a result, there is downward pressure on salaries for Westerners in many sectors with companies offering less to people who they perceive as having a desire to live in China. When I was talking to a friend who has been here for some time about working in China, he said if you express a desire to work in China, they'll offer you Chinese wages.
    3) There is a very real glass ceiling.
    - Few foreigners really learn the language. It takes about 3-4 times as long to learn Chinese as another European language, and that's if you're really trying. Most foreigners come to China thinking they'll learn the language by osmosis and ultimately return home several years later knowing how to give directions to a cab driver and not much else.
    - Moreover, the cultures are vastly different, and it's difficult to establish the kinds of quality relationships that you need to progress in business. And certain concepts such as honesty and integrity are very different here, resulting in many foreigners under the impression that they are establishing sound business relationships and friendships getting screwed in the end.
    - There is still a very nationalistic "us versus them" kind of attitude among Chinese nationals, and this bias makes it difficult for a foreigner to be treated as an equal, even if they speak Chinese, in terms of promotion and opportunities for advancement.

    While there are certainly opportunities here in China, I would recommend anyone thinking of making a career move to China doing extra due diligence before they dive in.

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