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Security Technology

Casino Insider Tells (Almost) All About Security 232

An anonymous reader writes "ComputerWorld has up a story on casino security technology, exploring the world of facial recognition technology and various other systems in casinos such as the Bellagio, Treasure Island, and Beau Rivage. Industry veteran Jeff Jonas reveals some of the secret scams he learned from the casino industry such as the infinite hundred dollar bill, the hollowed out chip cup, the palm (trading cards), the specialty code (inserted by rogue programmer into video poker machine) and the cameraman, as well as detailing how casinos strike back against fraudsters and cheats.'"
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Casino Insider Tells (Almost) All About Security

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  • Biggest Scam (Score:5, Insightful)

    by Anonymous Coward on Tuesday March 11, 2008 @01:14PM (#22718884)
    Don't forget about the biggest scam of all, known as "The Casino"
  • by halcyon1234 ( 834388 ) <halcyon1234@hotmail.com> on Tuesday March 11, 2008 @02:33PM (#22720176) Journal

    If you bet the same every hand, you get that advantage.

    No. If you vary your bet according to the count, you get the advantage. You need to be proportionally more as the count goes up, to make up for the small bets you made when the count was down.

    If you work with a team and the next guy bets BIG, then its hugely in your advantage.

    Again, close. If you work with a team, then the next guy will not be playing at all during a low count. If you are counting, they you don't vary your bet at all. But when the count goes up, you signal the Big Player to come in. They place a large bet-- something that would seem suspicious if YOU put it down, but is normal for him. He only bets that amount and doesn't vary.

    In that case, your advantage is EXACTLY THE SAME (~0.5% per count)-- but the EV will be greater. The more you bet, the more you'll earn, but the rate will be the same. If you have a 1.5% advantage, it doesn't matter if you bet $100 or $10,000. You will only "earn" 1.5% of that.

    Your numbers are WAY off how multi-person counting works.
    Not really. And it depends on the type of team you are working with. If you have small player/big player (as above), then you will still need ~12,000 hands to overcome one standard deviation. If you are sharing a bankroll amongst many counters, then, well, you still need 12,000 hands, but you will be able to pool your hands. (Assuming you are all playing at separate tables). You reach the longterm much quicker, and lower your risk of ruin.

    Interestingly, I've had dealers help me count before

    Uhhhg. Never rely on the dealer. They don't know what they're doing. They're just a flawed gaming machine made of flesh.

    Doing simple "count the tens" helps your odds on a non-continuous-dealt game

    No. No it doesn't. It's useless to count the tens unless you are also counting the low cards that balance it. It's useless to know that five 10s have left the deck, unless you know how many low cards have also left the deck. The whole point about counting is to know the estimated composition of the remaining deck.

    Example: You are counting the tens. 6 tens come out of the deck. You assume a count of -6, and lower your bet. I am hi/lo. I see those 6 tens come out, and then 12 low cards. I KNOW a count of +6, and raise my bet to take advantage of it. Guess who is coming out on top

    I had a dealer, who was watching me pull back as the tens had largely made their appearances actually told me "you don't want to take this next hit".She was right.

    And she could just have easily have been wrong. She doesn't know what the next card is. Neither does a counter. A counter just knows the estimated composition of the deck, and can vary their bet or use an "index play". IE: Basic Strategy says 12 vs. 2 is a hit, because that move is the best possible play statistically. But at a count > 0, it becomes stand, because now that move is the bes possible play statistically. That doesn't mean the next card is a 10. It just means that you'll lose less by standing than by hitting.

    You cannot point to a single hand and use that as proof for anything. Remember, 12,000 hands is where "long term" begins. Everything else is indistinguishable from luck. If anything, the dealer was taking a blind shot hoping for a tip.

  • by jeramybsmith ( 608791 ) on Tuesday March 11, 2008 @02:41PM (#22720316)
    Disclaimer: I used to work for the largest chain of casinos in the country taking care of the machines that actually talked to all the slots and games in the casino.

    Casinos would like you to believe in Ocean's 13 size IT rooms and facial recognition and such. The truth is that most casino security is low-tech (cameras and people). The largest cheating ring that was broken up recently involved a gaming commission, law enforcement, and the casinos themselves busting a partnership between outside cheaters and the employees working at the table. You have to remember, the states view cheating as bilking them out of the exorbitant taxes they get to rake from casinos since casinos are evil like cigarettes and okay to tax at obscene rates.

    If some casino is using facial recognition scanning software etc, they probably are just peeing money down a drain. More likely, its hype designed to scare off cheaters. I think its a dumb idea to create this image though.

    In Stalin's Russia, there wasn't a dossier on everyone, but the fear of a dossier on everyone was what helped keep the masses in check. Cultivating a fear in casino goers that they are under watch at all times and being scanned isn't in the interest of the big casinos. Casinos are the last place you are free to be free. You can let your hair down, have a politically incorrect drink, and inhale politically incorrect air.

    Go to a casino, have fun, and remember that the cameras are more likely watching employees than they are watching you.

  • by TheLostSamurai ( 1051736 ) on Tuesday March 11, 2008 @04:23PM (#22721608)

    Is there only ONE guy that develops the software for the slots?
    No, there isn't, which I'm sure is obvious and why you asked in the first place. I am an engine programmer for a casino gaming company. We have several different frameworks for various jurisdictions (you wouldn't believe the hoops we have to jump through for certain states regulatory requirements), and everyone on the framework team has their hands in at least parts of all of them. This would make it virtually impossible to hide malicious code in our systems, even if it was well done.

    Even if I was a 1-person programming powerhouse developing all of the code by myself, there are several other factors which would make it nearly impossible.
    1) All of our games go through a rigorous testing process. This testing is much more than is done on actual video games due to the fact that simple errors could be the difference between a player correctly being payed out $100 and incorrectly being paid out $1,000,000. And yes, this has happened
    2) After we have done all of this rigorous testing, we submit both the completed game and all of our source code to be certified and re-tested by an independent firm [gaminglabs.com]

    This is an example of how things currently work today. 10-15 years ago however, there were not nearly the regulation on video slot machines that exist today, nor the sophistication with the development of them. Given the state of some of our earlier frameworks in our code archives, I could imagine how something like this might have happened.
  • Re:Untrue (Score:4, Insightful)

    by Fulcrum of Evil ( 560260 ) on Tuesday March 11, 2008 @06:26PM (#22722816)
    It's not often that you can make money doing leisure activities, so any net gain is fine.
  • Re:Untrue (Score:-1, Insightful)

    by Anonymous Coward on Tuesday March 11, 2008 @08:15PM (#22723676)
    > It's the people who say they made $200 "in profit" that drive me nuts. Spending 20 hours to make $200 (which is really $120 after taxes) means you're making less than minimum wage. I guess they don't teach about "opportunity cost" in high school economics any more.

    It's the people who talk about opportunity costs as "losses" in the context of hobbies and entertainment that drive me nuts. Spending 8 hours a night sleeping, one hour a day reading Slashdot, and one hour a day eating food represents ten hours of $100/hour consultancy you could have been doing. (Apparently they don't teach about the value of leisure activity in whatever lifehacker/self-improvement/douchebaggery.com economics they taught you either.)

    But let's try it your way -- fact is, most recreational activities cost money. Recreational activities with expected negative rates of return, such as casino gambling, by definition, cost money. So phrased in your terms of opportunity costs, even if the original poster had broken even, he's still made a profit.

    That profit can even be quantified. Use the house advantage calculator, plug in your casino's house rules, your starting pool of money, your minimum bet, your maximum bet, and an expected error rate to reflect how well/poorly you can play perfect basic strategy. You'll get a percentage probability of ruin, and a rate of return per hand. For example, if you play 100 hands, at an 0.995 (-0.5%) rate of return, you can expect to end up with 60% (0.995 ^ 100 = ~0.6) of your money left at the end of the game. Starting with $100, and playing at the $25 tables, you have a very high risk of ruin - you'll probably run out of money way before you get to hand #100. Starting with $1000, and playing at the $5 tables, you have a very low risk of ruin. You'll probably walk out, 100 hands later, having lost about 40% of the (0.4 * $5 * 100 hands), or $200, of the $1000 you've gambled.

    If the guy uses those bet sizes, and plays 20 hands an hour (a hand can take 2-3 minutes at a $5 table, full of relatively inexperienced players), he can expect to get five hours of fun for his $200. That is, his fun has an expected value of -$40/hour. He's paying that cost the instant he sits down at the table. (He's working, just as hard as if he was sitting in an office. He's producing something of economic value to waitresses, bartenders, and blackjack dealers. It's just that the pay sucks :) To the extent that he loses less than $40/hour playing, he is indeed making a profit over the expected value of his evening.

  • Re:Untrue (Score:3, Insightful)

    by DNS-and-BIND ( 461968 ) on Tuesday March 11, 2008 @09:19PM (#22724138) Homepage
    Sure, it's the best bet - but baccarat is about as interesting as betting on heads or tails. If you're so interested in conserving your money, heck you shouldn't be in a casino.

And it should be the law: If you use the word `paradigm' without knowing what the dictionary says it means, you go to jail. No exceptions. -- David Jones

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