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Firefox Security Head Says Microsoft Obscures OS Holes 214

theranjan writes "When a Security Strategy Director at Microsoft decided to compare Internet Explorer security vulnerabilities with those of Mozilla Firefox, he may have forgotten that the Head Security Strategist of Mozilla was a former MS employee. In a rebuttal of the study, which finds IE more secure than Firefox, Mozilla said that the number of vulnerabilities publicly acknowledged was just a 'small subset' of all vulnerabilities fixed internally. The vulnerabilities found internally are fixed in service packs and major updates without public knowledge. 'For Microsoft this makes sense because these fixes get the benefit of a full test pass which is much more robust for a service pack or major release than it is for a security update. Unfortunately for Microsoft's users this means they have to wait sometimes a year or more to get the benefit of this work. That's a lot of time for an attacker to identify the same issue and exploit it to hurt users.'"
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Firefox Security Head Says Microsoft Obscures OS Holes

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  • Well Duh! (Score:5, Insightful)

    by suso ( 153703 ) * on Monday December 03, 2007 @08:44AM (#21559081) Journal
    I mean come on, if they said they had no security holes, nobody would believe them. If they released too many security holes, their stock would go down. So they have to find a happy medium.
    • Re:Well Duh! (Score:5, Insightful)

      by j.sanchez1 ( 1030764 ) on Monday December 03, 2007 @08:47AM (#21559097)
      I mean come on, if they said they had no security holes, nobody would believe them. If they released too many security holes, their stock would go down. So they have to find a happy medium.

      So do you agree with them in their belief that their stockholders are more important than their paying customers?
      • Re:Well Duh! (Score:5, Insightful)

        by suso ( 153703 ) * on Monday December 03, 2007 @08:50AM (#21559113) Journal
        So do you agree with them in their belief that their stockholders are more important than their paying customers?

        No I don't. I think that's a major flaw with publicly traded companies and is one reason why I never want my own company to go public.

        This is also one great thing about OSS, it doesn't have to appease to money for the most part. The other half for open source is probably reputation, but its the status quo to release vulnerabilities so its not as big of a deal.
        • Re:Well Duh! (Score:5, Insightful)

          by morgan_greywolf ( 835522 ) on Monday December 03, 2007 @09:36AM (#21559385) Homepage Journal

          This is also one great thing about OSS, it doesn't have to appease to money for the most part.
          I'm sorry. Anyone looking at my post history, personal link, etc., will notice that I'm an open source author in particular and a big advocate of Free/Libre/Open Source Software in general. But this statement just doesn't make much sense.

          When companies invest money, features get added -- features that benefit the company investing the money. For example, there's Google's Summer of Code. And the money that Google invests in the Mozilla Foundation. What's the default search engine in Firefox? Oh, right, Google. What page does Firefox go to by default? A special Google/Firefox start page. What searches are in the default bookmarks? Google's.

          And then there's the fact the open source software authors sometimes work for companies that demand certain things get added...like Andrew Tridgell of Samba who works for IBM's storage division. There's lots of stuff in Samba for IBM's NAS solutions.

          Yes, open source authors definitely listen to their users...but they also know which side of their bread gets buttered.
          • by d'fim ( 132296 )
            ". . . for the most part." -vs- "But this statement just doesn't make much sense."

            Your rebuttal agrees with your opponent's point.

            Weasel words: they're not just for breakfast any more.
          • Re: (Score:3, Insightful)

            by Almahtar ( 991773 )

            This is also one great thing about OSS, it doesn't have to appease to money for the most part.

            vs.

            This is also one great thing about OSS, it doesn't tend to appease to money for the most part.

            Big difference. I think you responded to the latter, not the former. Yes, money impacts open source, but the difference is that open source projects can always choose not to listen to the money -- or get forked. You can't just fork Microsoft the moment their shareholders get annoying.

      • Re: (Score:3, Insightful)

        by rolfc ( 842110 )
        Of course they are. The idea of the company is to make money, not to make happy customers.
        • Re:Well Duh! (Score:4, Insightful)

          by rudy_wayne ( 414635 ) on Monday December 03, 2007 @08:54AM (#21559137)
          "The idea of the company is to make money, not to make happy customers."

          Too many people forget that without customers, there is no money and there is no company.
          • Re:Well Duh! (Score:5, Insightful)

            by rolfc ( 842110 ) on Monday December 03, 2007 @09:09AM (#21559223) Homepage
            That is not correct for monopolists, scammers and others. Happy customers is one way to make money, but it is not the only one, and certainly not the most lucrative.
          • The grandparent is absolutely correct. And, too many people follow the non sequitur that companies can only make money by satisfying their customers. Collusion, monopolies, FUD, vendor lock-in; some examples of ways that companies make money while delivering an inferior product. Also, IMO why the whole Libertarian "free market" argument is hogwash.
        • Of course they are. The idea of the company is to make money, not to make happy customers.

          Don't you think that more happy customers would mean more money to Microsoft's bottom line?
          • by suso ( 153703 ) *
            Don't you think that more happy customers would mean more money to Microsoft's bottom line?

            I think you'd have a hard time convincing a company that has $40 billion in cash of that principle. Discount the Zune? Heck, they could just give away the Zune to everyone in America and still have cash left.
            • Discount the Zune? Heck, they could just give away the Zune to everyone in America and still have cash left.

              I don't know if I'd expect them to go that far, but maybe they should think about their (existing)paying customers when dealing with bugs, firmware, licensing, pricing, etc...
          • Re: (Score:2, Insightful)

            by Anonymous Coward
            Don't you think that more happy customers would mean more money to Microsoft's bottom line?

            No, as long as unhappy customers keep paying, because either: 1. They believe the alternatives are too hard to learn, or 2. Their games only run on Windows, having more happy customers won't change a thing.

            It's not like happy customers pay more for Vista than unhappy customers.
        • by mpe ( 36238 )
          The idea of the company is to make money, not to make happy customers.

          Without customers there is no way a company is going to make any money. Happy customers tends to mean more money, through repeat business and positive word of mouth; unhappy customers tends to mean less money, due to negative word of mouth. Of course this only works when there is actual competition...
          • If *I* had 50 billion dollars in cash in the bank, I'm pretty sure I could make scads of money without a single customer.

            And given my experience running a business that depends on happy customers, if I could tell my customers to f*ck off, and yet still make unbelievable amounts of money off my $50bil in cash, I probably would.

      • Re:Well Duh! (Score:5, Insightful)

        by ePhil_One ( 634771 ) on Monday December 03, 2007 @09:16AM (#21559259) Journal
        So do you agree with them in their belief that their stockholders are more important than their paying customers?

        And how do paying customers benefit when MS reveals unknown security holes in their products, even after they are patched? Its already believed the unsavory element reverse engineers MS patches looking for ways to exploit vulnerable unpatched systems, how does MS flagging a patch as "fixes unreleased security vulnerability X" help anyone, including linux users? By increasing the size of botnets?

        The problem isn't MS hiding its vulnerabilities, its a fundamentally flawed analysis. No proprietary software company airs its dirty laundry the way open source does, there's no benefit to it. The comparison was apples and oranges.

        • And how do paying customers benefit when MS reveals unknown security holes in their products, even after they are patched?

          Transparency in things like security would go a long way in bettering Microsoft's reputation. Techies give their opinion to Joe Sixpack when asked, and I bet most of the opinions about Microsoft's security is lacking. One can only imagine what they haven't disclosed when it comes to security vulnerabilities. Maybe that is the way it has to be with closed-source, but it makes you wonder
          • Re:Well Duh! (Score:4, Interesting)

            by BVis ( 267028 ) on Monday December 03, 2007 @10:44AM (#21559861)
            The problem is that Joe Sixpack doesn't understand the problem and/or doesn't care. In theory we've paid Microsoft for an OS that *should* have security as a core competency. Microsoft claims to provide a safe, secure OS, such that Joe Sixpack shouldn't have to worry about security holes. At the very least they're guilty of leaving open security holes that they KNOW about and COULD fix in a security patch, but deliberately don't in order to make their product look better (since the number of security patches put out on Patch Tuesday is something Joe Sixpack can understand, being that more patches = less secure is the only understanding needed.)

            There's no excuse for delaying a security patch, even a couple weeks. They have the ability to patch vulnerabilities in a timely fashion, and are deliberately not doing so.

            This should end up being a class action. Normally I'm not crazy about lawsuits, but there are far too many people and enterprises affected by this issue, and a multi-billion dollar settlement will definitely get everyone's attention. When the stockholders end up making less money as a result of the one-time charge, they'll demand that MS do something to keep it from happening again. Money is all they care about, and they'll scream bloody murder.

            Hmm, maybe the stockholders (read: the fund managers) should sue. There's certainly precedent for them to do so.
            • by Sancho ( 17056 )
              There are two reasons for delaying patches that, if they aren't "good", are at least debatably good.

              One is testing. You don't want to issue a patch that breaks critical functionality. Since we're talking about the OS, that means that you don't want to break anything. Who knows what people out there might be relying on?

              The other is business, Microsoft's core clientele. Businesses want to test patches with their installation, then deploy them, and they want to do it on a predictable schedule. Patch Tuesd
        • Re: (Score:3, Insightful)

          by cheater512 ( 783349 )
          The point of TFA was that these hidden security flaws are only released to the public in service packs in big but rare packages.
        • by shis-ka-bob ( 595298 ) on Monday December 03, 2007 @10:30AM (#21559743)

          how do paying customers benefit when MS reveals unknown ...

          Central to any theory of efficient markets is the assumption that both consumers and producers can make informed decisions free of coercion. If the consumers do not have information, they cannot make an informed decision. Companies are not generally obliged to share all information about their products, but they are prohibited from intentionally deceiving customers. Cigarette makers were not sued because cigarettes cause cancers, but because they had determined internally that cigarettes caused cancers and they then made claims to the contrary. That is, they intentionally deceived both the consumer and the regularly agencies.

          By analogy, Microsoft can say 'we build secure software' all day long. But if they claim, 'we develop more secure software than our competitors' they open themselves up for liability IF it is determined that they are making claims that they know to be false. In this case this seems to be hypothetical. But it is a testable hypothesis. And after reading the internal memos made public in Combs v. Microsoft, it is a quite plausible hypothesis.

          • by Wylfing ( 144940 )

            What are these "informed decisions" you speak of? Consumers not having information? Wha?

            Capitalism works like this:

            • Large monopoly or cartel decides how consumers will act.
            • Government passes laws to back up these mandates and criminalize dissenters.

            The monopolies and cartels already have all the information they need to decide how they want consumers to behave. I can't see what sort of "information" we as consumers need except to do what we're told.

      • by hpavc ( 129350 )
        Works for safety flaws in other industries ... "5 star safety rating" "top in its class for safety".
      • The people and companies who actually purchase software are just revenue units. Their real customers are the stockholders. That's who they're beholden to. The folks who buy software have been commoditized. We haven't been the customer for some time, and this inevitably leads to crass disregard of the purchaser of the good or service of a company in favor of the stockholder. This is a fundamental economic shift -- commoditization of purchasers and re-identification of "the customer" as the stockholder,
      • by drew ( 2081 )
        I doubt Microsoft, or many other publicly traded companies, really care more about their shareholders than their paying customers, seeing as the shareholder value is almost always directly related to the number of paying customers, and how much they pay. Doing anything that decreases either of the latter is sure to decrease the former as well.

        In this case, the stock doesn't go down just because they had too many security holes, the stock goes down because too many security holes make their products harder
        • by Sancho ( 17056 )

          In this case, the stock doesn't go down just because they had too many security holes, the stock goes down because too many security holes make their products harder to sell.
          Except that in this case, they don't, because Microsoft is a monopoly.
      • by yo_tuco ( 795102 )
        "So do you agree with them in their belief that their stockholders are more important than their paying customers?"

        There is no belief to it. It is a legal requirement that a corporation must put the interest of its shareholders above all else. The question that should be asked is who is #2. The company or its customers?
      • Their customers would probably pay them regardless of what MS does, so they have no reason to care. Sometimes monopoly is the consumer's fault.
  • touche... (Score:4, Funny)

    by advocate_one ( 662832 ) on Monday December 03, 2007 @08:56AM (#21559147)
    Game, Set, Match... well, I think that's that argument well and truly settled... Microsoft will never dare to use that FUD again...
  • ...that the study in question was done in collaboration with the Texas Department of Science Education. [slashdot.org] The department was called in when MS had concerns over the factual rigor that the test would be subjected to.
  • Funny for WindowS (working at Mozilla) to tell us that Microsoft software is buggier than Open Source :)
  • by redscare2k4 ( 1178243 ) on Monday December 03, 2007 @09:06AM (#21559209)
    It's just me, or microsoft report (pdf available in the article) just says "Firefox fixes more problems than we do, so that must mean their software has more errors". That just a piece of crap. That only means that Firefox makes their vulnerabilities public or, worse for MS, that Mozilla team fixes things while MS just keeps IE vulnerable. Counting bugs means nothing. It's the overall quality and how fast those critical bugs get fixed what counts. And IMHO firefox still has a nice edge over MS.
    • by jollyreaper ( 513215 ) on Monday December 03, 2007 @10:33AM (#21559755)

      It's just me, or microsoft report (pdf available in the article) just says "Firefox fixes more problems than we do, so that must mean their software has more errors". That just a piece of crap. That only means that Firefox makes their vulnerabilities public or, worse for MS, that Mozilla team fixes things while MS just keeps IE vulnerable. Counting bugs means nothing. It's the overall quality and how fast those critical bugs get fixed what counts. And IMHO firefox still has a nice edge over MS.
      The American cattle industry has very few occurrences of Mad Cow Disease compared with British firms. American firms also test as little as possible but that's just because our cows are so damn clean. By extrapolation, Microsoft must have clean cows.
    • The analysis is lacking a component. If MS fixes an issue in a bulletin, it knows that it has started the attack on that issue because the vast majority of attackers use bindif-type tools to reverse engineer the issue. Frequently, they will have exploits available within hours of the patch release. Thus, if MS is aware of an issue but monitoring tools do not report circulating exploits, it is better for the customer, to wait until either exploits start against the issue or a larger release is available to c
      • While that may be reasonable, it is not that they do not include it as a factor in their "we have less bugs than they do" analyses...
      • Microsoft's responsibility is to the vast majority of its customers...

        And they serve those customers by deceiving them and claiming to have fewer holes because they keep a lot of their holes secret even after they are fixed? You're also ignoring the number of holes MS finds that they don't fix. I know some people who used to work at MS and even after they started their security drive, the majority of bugs with security implications were not prioritized high enough to be fixed... ever. Sorry, but MS tried to deceive people by pretending holes they did not publicly acknowledg

  • by Bert64 ( 520050 ) <bert@[ ]shdot.fi ... m ['sla' in gap]> on Monday December 03, 2007 @09:06AM (#21559211) Homepage
    Microsoft have frequently used biased methods for "security comparisons"...

    They have compared the published vulnerabilities between windows and various linux distributions, when the same applies as discussed in this article - issues found internally may or may not be fixed, but are not disclosed to the public.

    Also many linux distributions typically include a massively larger set of packages than windows does, a distribution such as debian or gentoo supports more packages than microsoft do across their entire product line.
  • by ta bu shi da yu ( 687699 ) * on Monday December 03, 2007 @09:15AM (#21559255) Homepage
    I'm surprised that Snyder ignored a crucial argument in the PDF: that Microsoft supports their products for a lot longer than Firefox. He didn't rebut that point, which was actually pretty reasonable. I'd be interested to see what he has to say about that. In this regard, Microsoft seems far ahead of Mozilla.
    • He didn't rebut that point, which was actually pretty reasonable. I'd be interested to see what he has to say about that.
      s/He/She/
    • by -noefordeg- ( 697342 ) on Monday December 03, 2007 @09:33AM (#21559367)
      I don't agree.

      Since you don't pay for FireFox, there is really no reason not to upgrade.
      With MS you have to pay for EVERY new version which is released. In my world that is kind of a huge difference. And if you are just talking about IE, well, you really shouldn't be using old versions anyway... :)
      • by Tim C ( 15259 )

        With MS you have to pay for EVERY new version which is released. In my world that is kind of a huge difference. And if you are just talking about IE, well, you really shouldn't be using old versions anyway... :)

        Of course he's just talking about IE - unless the Mozilla Foundation released an OS recently that I hadn't heard about...

        Besides, it's not as easy as "you shouldn't be using old versions". Some third parties develop software targeted specifically at a given version of IE. If they won't fix their so

        • Good point about software that needs a particular version of IE, but there are more reasons:

          -Standardization in large user groups. If you are an IT department that supports a few thousand users, you probably want the same (tested in advance) set of applications on all PCs so you can cut down on the complexity of your support issues.

          -Regulatory requirements in safety critical applications:
          If you do stuff like medical devices, the above becomes mandatory because you have to show a validation of the software c
        • by mpe ( 36238 )
          Besides, it's not as easy as "you shouldn't be using old versions". Some third parties develop software targeted specifically at a given version of IE. If they won't fix their software when a new version comes out (I'm looking at you Tridion, amongst many, many others) then you have the choice to either replace that software or stay with the old version of IE.

          It isn't that easy to have multiple versions of MSIE on one Windows machine either. As well as the utter stupidity of software which insists that th
      • by mpe ( 36238 )
        Since you don't pay for FireFox, there is really no reason not to upgrade.

        An upgrade may break an extension/addon. Though the Open Source nature of the software means that such things tend to get fixed PDQ.

        With MS you have to pay for EVERY new version which is released.

        Typically you don't. IIRC Windows XP originally shipped with IE5. At least in terms of money. The problem is more along the lines that upgrading MSIE tends to come bundled with all sorts of updates to Windows. Whereas Firefox tends to k
    • ... because you're still waiting for those security patches for Phoenix 0.1?
    • Re: (Score:3, Insightful)

      by ArtDent ( 83554 )
      The simple answer would have been that even Firefox's major versions are non-disruptive. Microsoft seemingly can't deliver a new version of IE without changing the way they think the Internet should work.

      I work at a large corporation with two standard supported browsers: IE and Firefox. When IE 7 was released, we received an e-mail warning us not to upgrade, as doing so would break critical applications. Similar thing with XP SP2. New releases of Firefox just get pushed out without problem.
      • I think it is more incremental due to the quick release cycle of Firefox.

        To construct my own strawman: If you do a small change every day for a year it wont be very disruptive, but if you release 365 changes on Dec. 31st that will be rather disruptive.
    • by asa ( 33102 )
      First, Window Snyder is a she, not a he.

      Second, it takes us about 4 or 5 days to automatically update 90+% of our users and with a couple of week's time, we get about 99% of them moved forward. Because there's no cost to updating, and because it's automatic, we don't need to support older versions for years and years.

      Ask Microsoft what their updated percentages are across their various releases. My guess is they won't tell you. And even if they did, I'm sure they'd be just as misleading about this as about
    • I'm surprised that Snyder ignored a crucial argument in the PDF: that Microsoft supports their products for a lot longer than Firefox. He didn't rebut that point, which was actually pretty reasonable. I'd be interested to see what he has to say about that. In this regard, Microsoft seems far ahead of Mozilla.

      The earliest version of IE you can get support for is 5.0, released in 1998. InfoSpan, the leading company providing Firefox support, will do phone support for version 0.9, released in 1999. So IE has about a year on them. However, MS will not actually do bug fixes to IE 5, which in my mind is a critical part of support. With Firefox, you can not only get bug fixes to any version, you can take bids on the fix from multiple vendors or use internal resources. Not only that, but the cost is often not even ve

  • by kiscica ( 89316 ) on Monday December 03, 2007 @09:21AM (#21559293) Homepage
    ... what a bunch of OS-holes.
  • by El Yanqui ( 1111145 ) on Monday December 03, 2007 @09:38AM (#21559403) Homepage
    Firefox is spyware. At least according to Microsoft. http://img405.imageshack.us/my.php?image=msasmfph6.gif [imageshack.us]

    Remove it immediately to prevent harm to your computer and protect your privacy!
    • Firefox is spyware. At least according to Microsoft. http://img405.imageshack.us/my.php?image=msasmfph6.gif [imageshack.us] [imageshack.us]

      Remove it immediately to prevent harm to your computer and protect your privacy!


      A convicted monopolists' anti-spyware program marking the competitions' web browser as spyware/a security risk? Wow. They just have no fear, do they?. If they have the Justice Department and the politicians that well-bought that they feel they can get away with things like this, one has to wonder how long it
  • by tristian_was_here ( 865394 ) on Monday December 03, 2007 @10:16AM (#21559627)
    So basically I have to be running Windows to get the full use of security holes? Why can't my "Free" OS be like Windows?
  • So what? does Firefox illuminates their Oossholes?

    *rimshot*

    Thank you thank you
  • ...is that people stop installing the patches at all.

    You really only get to screw up a few times, before the risk of broken patches exceeds the risk of getting hit by a non-public vulnerability. Then, people won't install patches, even when the exploit is public!

    One real problem is that this entire engineering model is very, very new. The rules of physics do not change, day to day, but what's happening on the Internet transforms remarkably, moment to moment. It really is a war out there, and the bad guys
  • Prove It (Score:3, Insightful)

    by ThinkFr33ly ( 902481 ) on Monday December 03, 2007 @02:23PM (#21562223)
    He offers no evidence to back up his claims.

    Attacks on other software packages, including Office and Firefox, have risen dramatically. If Windows and IE were still so easy to exploit, why would that be the case?

    What this suggests is that hackers are having a harder and harder time exploiting these more traditional attack vectors. If there was such a huge library of holes that Microsoft patches silently, one would think that those would continue to be a great attack vector, and hackers wouldn't bother researching other vectors.

    One could surmise that the bad guys just don't happen to know about these stealth-patched holes, and that's why they're turning to other attack vectors.

    But guess what: if the bad guys don't know about them, they do no damage. Security through obscurity works great if the holes stay hidden. And, as I mentioned before, it appears that they are staying hidden, if they exist it all.

    This guy has great motivation to make shit up, as does Microsoft. I know virtually everybody here will assume he is telling the truth, but that's an assumption. There is no evidence to back it up.

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