Zonk from the helping-the-consumer-choose dept.
Matt Whipp writes "In a story I wrote for PCPro, I explore a tip submitted by one of our readers. They pointed out how much more it costs to renew security software, rather than buying it new. In fact it cost less than half the price to buy it new than it does to renew the license because of heavy discounting. He feels a bit cross that, as a loyal customer, he is the one penalized. From the article: 'ZoneAlarm may have tripped up on this discount issue, but it's not alone. It highlights just how cynical companies can be in relying on customers' assumptions that a renewal should be cheaper than buying new. McAfee's Internet Security Suite costs just £24.99 with the current 50 per cent discount. However, should you be fool enough to already be a customer of McAfee, you'll have to pay £39.99 to renew your licence.'"
Programmers used to batch environments may find it hard to live without
giant listings; we would find it hard to use them.
-- D.M. Ritchie