Apple/NVidia Driver Bug — Question Deleted

Joe Drago writes "I purchased a Mac Pro within the first week that they were available, and immediately upgraded to 3GB of RAM (knowing that OSX loves memory). When playing 3D games (World of Warcraft mainly), the game would Kernel Panic the machine if I had played it for a few hours, or if I swapped in and out of the game a few times, etc. I eventually found out (from an official Blizzard poster) that NVidia has a bug in their drivers that kernel panics a Mac Pro if any memory past the 2GB boundary is addressed in the driver. After waiting months for a resolution to this, I decided to post on Apple's support site. Here is an image of my post.. Within a few hours, they removed it from the site, placing it under 'Posts Removed by Administration.' What's going on here? Is Apple trying to hide this bug, or is there something more serious going on between Apple and NVidia?"

the "problem"

[macadamia_harold]

I eventually found out (from an official Blizzard poster) that NVidia has a bug in their drivers that kernel panics a Mac Pro if any memory past the 2GB boundary is addressed in the driver. After waiting months for a resolution to this, I decided to post on Apple's support site. Here is an image of my post.. Within a few hours, they removed it from the site, placing it under 'Posts Removed by Administration.'

Macs "just work". Everyone knows that. Obviously the "problem" is your fault, and/or you're a troll.

Here's my take on it

[TitusC3v5]

[This comment has been deleted.]

Re:the "problem"

[Anonymous Coward]

I don't know if I should mod that insightful or informative. Please advise.

Re:To strongly worded?

[Wonko the Sane]

I wish I worked somewhere where I could get annoyed at my customers and treat them like that.

I'd love to see the commercial

[d474]

Apple Guy: Hi, I'm an Apple.
PC Guy: Hi, I'm a PC.
Apple Guy: *itching crotch*
PC Guy: Got a problem there?
Apple Guy: No, I'm fine. (*cockroaches fall to floor from pant leg*)
PC Guy: Having a little problem with that "Nvidia card"? (chuckles)
Apple Guy: *walks off set*
PC Guy: Don't mind him, he's just trying to support more than 2GB of RAM...

Re:Apple Policy

[Anonymous Coward]

Is this what you're looking for? [wikipedia.org]

P.S. I can't believe you got modded troll. Sorry, what I am saying, the world is full of idiots.

Re:There's a glaring contradiction here...

[Anonymous Coward]

Yeah seriously.. Macs are just toys. Real computers let you play games!

other issue

[AnnuitCoeptis]

So you dared to report that OS X with over 2GB of ram is crashing with one of the most standard video cards on the market (GeForce series) directly to Apple crew? Don't do that, you can get sued or worse..

Redundant bug: fix to be backdated

[vandan]

The post was clearly redundant, as the bug will be fixed in the future, and the release date back-dated :)

Re:Here's my take on it

[Anonymous Coward]

Why did this comment get deleted? I thought slashdot's moderating system meant offensive posts would just be moderated down. Is this a policy change?

Re:the "problem"

[Anonymous Coward]

"Please advise."

Obviously you can't do either now. You replied...

No, slashdot has always been run by control freaks

[L7_]

[This comment has been removed by CmdrTaco Sunday January 14, @05:31PM]

Re:A screen grab?

[Anonymous Coward]

> I personally run GNU/Linux so I couldn't care less about Apple suckers^H^H^H forums.

So you're saying you don't even *have* a driver for that card to make your kernel panic? :)

Re:To strongly worded?

[__aaclcg7560]

Dell Tech Support is hiring...

Re:No, slashdot has always been run by control fre

[strider44]

Oh my god! CmdrTaco is so efficient and deadly at removing posts that he actually removed your post three hours before you even posted it!

Re:To strongly worded?

[linuxpng]

Apple, where being better than Dell is somehow a big deal.

You didn't get the memo?

[tomhudson]

Its all about competing with Microsoft to make sure they don't get yet another monopoly, this time on Evil ...

Two years ago, it was Sun's turn to be evil ... last year it was google's ; Novell tried last month, but they pretty much failed it, so Apple got the nod.

Re:Wrong place?

[v1]

It now occurs to me just how good of a comparison that is. In both cases, when the included accessory fails, it causes a crash!

Re:To strongly worded?

[Dr. Cody]

...hope your Hindi is pretty good!

Re:I'd love to see the commercial

[Dr. Cody]

Doctor Guy: That is the worst case of crabs I've ever seen.

Re:Wrong place?

[x2A]

"And if he bought a Dell is it Dell's fault, MSFT's, or Nvidia?"

...if he bought a dell, his nvidia card would work, genius.

"The answer is the same whether you want to admit it or not"

Funny, it doesn't sound the same.

Re:A screen grab?

[Anonymous Coward]

How often do people take screen grabs of their posts to a forum?

Not very often, I'd say. [imageshack.us]

Re:Wrong place?

[petecarlson]

In fact, the bug was written by an out-sourced company in Taiwan. Did you try contacting them? Obviously Nvidia isn't the right company to contact... No wait, this just in. The bit of code was actually written by Michael Huang, a temp who works for a contracting firm. Please send him a letter describing your problem.

Next week on Slashdot.

I sent Michael Huang a detailed letter describing my problem and he shredded it without responding. Is this any way to treat the customers of your clients customers customer?

Re:Wrong place?

[Anonymous Coward]

Bad drivers, perhaps?

Re:No, slashdot has always been run by control fre

[Anonymous Coward]

CmdrTaco is so efficient and deadly at removing posts that he actually removed your post three hours before you even posted it!

You stubborn Eastern Time Zone Americans! Set your clocks to the real time: Pacific Time.

Re:Forum rules?

[timeOday]

Seems more like a complaint/accusation masked as a question, rather than a serious question and might have been removed for that reason.

Give me a break. What is this, Jeapordy?

Re:Apple Policy

[bursch-X]

And in another Universe (not the one YOU are in) the Apple Logo has moved from rainbow colours to monochrome about 50 years ago...

Re:You didn't get the memo?

[complete loony]

So there's a Token Ring network of evil?

Re:It's their responsibility

[tpv]

Wow! That's fast.
The bug only just got published to /. and they're already hiring someone to fix it.

Re:Apple Policy

[ozmanjusri]

A new Apple icon needs to be added to Slashdot, showing a man gagged by an apple.

Good idea! If it's done properly, it could also be re-used as a GIMP icon.

Re:Wrong place?

[NosTROLLdamus]

Jesus... what is this? Linux?

Re:You didn't get the memo?

[Sawopox]

Actually, I thought it was a Tolkien Ring Network of Evil...bah-dump-ching!

some more MS source code for you

[r00t]

}
#endif

Re:Sorry. Not Correct

[Pink Tinkletini]

The only accounting firms where Macs would fit in culturally are the ones practicing creative, avant-garde methods of accounting, and after the Andersen implosion there are precious few of those left around. My advice to you is to stay true to yourself: stay beige. Don't pretend you're anything else.

Re:You didn't get the memo?

[Anonymous Coward]

Naw, they're all evil, some just hide it better...

Think about that friendly church going always happy neighbor down the street.
You know, the one that got on the news.
Turns out he was a pedophile serial murderer cannibal and nobody suspected it.
He'd have gotten away with it to if it wasn't for those meddling kids and their dog...

The evidence of trolling

[Snarfiorix]

http://www.apple.com/getamac/drivers.html [apple.com]

"And you shouldn't have to go off on a scavenger hunt, searching doggedly for device drivers, so that your computer can see and get along with that shiny new peripheral."

"You can have absolute confidence in your Mac because it comes prepared with all the drivers you're likely to need for the peripheral devices one generally connects to computers. Thanks to Mac OS X, they're all there, so you don't have to give it a moment's thought." /Sarcasm on
So there, WHAT did you do? You went on a scavenger hunt while Apple said you shouldn't and it is very clear that you had NO CONFIDENCE whatsoever in your Mac. SHAME!

But noooo, you had to go and put 3 Gig of RAM in, like your running Vista! So if your having a PC attitude with your Mac, you got what you deserved!

Next time you want to whine about buggy drivers and your OS taking a crap you better be doing it on a PC, tinker boy! /Sarcasm off

Re:Apple Policy

[arivanov]

I think you are mistaken - they never ever stopped.

Re:You didn't get the memo?

[atezun]

So there's a Token Ring network of evil?

Is there a token ring network that isn't?

Re:You didn't get the memo?

[Anonymous Coward]

As usual, apple does it better than MSFT. iEvil will be released to public in about 6 months.

Re:No, slashdot has always been run by control fre

[oyenstikker]

The Real Time Zone. Pacific Time. The default time zone of Windows.

Re:No, slashdot has always been run by control fre

[timftbf]

The Real Time Zone. Pacific Time. The default time zone of Windows.

The real time zone is, by definition, the one with the zero offset. All your strange UTC[+-][1-9][0-9]? time zones are clearly derivative.

Time was invented in Britain, at Greenwich, and you colonials should considers yourselves lucky that we let you carry on using it.