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100 Email Bouncebacks - Welcome to Backscattering

Posted by timothy on Mon May 05, 2008 04:50 AM
from the annoying-as-heck-if-heck-is-like-hell dept.
distefano links to a story on Computerworld, excerpting: "E-mail users are receiving an increasing number of bounceback spam, known as backscatter, and security experts say this kind of spam is growing. The bounceback e-mail messages come in at a trickle, maybe one or two every hour. The subject lines are disquieting: 'Cyails, Vygara nad Levytar,' 'UNSOLICITED BULK EMAIL, apparently from you.' You eye your computer screen; you're nervous. What's going on ? Have you been hacked? Are you some kind of zombie botnet spammer? Nope, you're just getting a little backscatter — bounceback messages from legitimate e-mail servers that have been fooled by the spammers."
+ -
story

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[+] Technology: Google Mail Servers Enable Backscatter Spam 344 comments
Mike Morris writes "Google email servers are responsible for a large volume of backscatter spam. No recipient validation is being performed for the domains googlegroups.com and blogger.com — possibly for other Google domains as well, but these two have been confirmed. (You can test this by sending an email to a bogus address in either of the domains; you'll quickly get a Google-generated bounce message.) Consequently spammers are able to launch dictionary attacks against these domains using forged envelope sender addresses. The owners of these forged addresses are then inundated with the bounce messages generated by the Google mail servers. The proper behavior would be for the mail servers to reject email traffic to non-existent users during the initial SMTP transaction. Attempts at contacting them via abuse@google.com and postmaster@google.com have gone unanswered for quite some time. Only automated responses are received which say Google isn't doing anything wrong."
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  • A trickle?! (Score:4, Insightful)

    by Zombie (8332) on Monday May 05 2008, @04:59AM (#23298498) Homepage
    A few every hour? This weekend marks the second weekend in which I got several hundred bounces in a single night!
    • Re:A trickle?! (Score:4, Informative)

      by CastrTroy (595695) on Monday May 05 2008, @07:13AM (#23299076) Homepage
      I remember this being the reason I disabled my catch-all address for my domain, a couple of years ago. I was not only getting tons of bounce-backs from things that looked like they were being sent from my domain, I was also getting a lot of spam mail sent to random-non-existent-but-caught-by-the-catch-all addresses.
        • Re: (Score:3, Interesting)

          That works great, until one of your friends makes a typo and sends a message to lupmy@yourdomain.com instead of lumpy.... they get no confirmation that the message they sent to you didn't go through... because it *did* go through. It just went straight into your spam filter.

          I could make it sound worse than it is, by making this fictional friend your significant other, and creating some kind of facetious situation in which your relationship will end if you don't respond to said message... but you get the ide
        • Re: (Score:3, Informative)

          Gmail seems to get ALLOT more spam than other service's.
          • Re: (Score:3, Interesting)

            by Anonymous Coward
            I've had a GMail account since a month after launch, which I use for both automated signups and personal correspondance.

            I use Sneakemail free forwarding to sign up for automated things, so that I can revoke them if the spam gets too obnoxious. I have approximately 250 different Sneakemail addresses out there.

            I have never had a spam problem with my Gmail account. When I do get spam, I know where it's coming from - and I deactivate that address and vow never to use that service again. I see Sneakemail as u
            • Re:A trickle?! (Score:5, Insightful)

              by Jurily (900488) <jurily@gmDEGASail.com minus painter> on Monday May 05 2008, @08:08AM (#23299530)
              I've been using an "unprotected" gmail account for 2 years now. Currently I have 196 spam, all conveniently labeled as such.

              During that time I only got one false positive, but that was a really poorly formatted message, and they weren't even replying from the same adress I specifically asked the reply from.

              However, I got no false negatives in English, and it took about a week of "Report Spam" to get them up to speed on some new Hungarian torrent tracker spam. Now they're marked spam too.

              All in all, Google's spam filter rocks.
      • Re:A trickle?! (Score:5, Insightful)

        by MBGMorden (803437) on Monday May 05 2008, @08:11AM (#23299556)

        Supposedly there's a mail configuration option you can set to make it possible for servers to verify mail from your domain (must originate from this ip range) but the domain hosting company I'm with doesn't expose that particular feature.
        It's called SPF which is Sender Policy Framework. Problem is, it's not used often enough at current time, so very few mail servers will actually reject a message that fails an SPF check.

        The best thing honestly would be for these servers to just clean their act up and handle things properly. Mail rejects should be done before the connection between the two servers closes. It should always be up to the SENDING mail server to generate a bounce rather than the receiving.

        The odds of that happening are pretty slim though. There is a "bounce killer" feature in the new version of amavisd-new that I'm looking at that might work well. Apparently (I haven't installed the new version yet) it will store the message ID's of your outgoing messages and if a bounce comes back with an invalid message ID it deletes it.
        • Re:A trickle?! (Score:4, Insightful)

          by rolfc (842110) on Monday May 05 2008, @08:21AM (#23299654)
          Moderators,
          This guy know what he is talking about.

          If everyone was publishing SPF-records and enforcing them, the problem would go away. The real problem is that most mailadministrators doesnt have a clue.
      • Re:A trickle?! (Score:4, Interesting)

        by Intron (870560) on Monday May 05 2008, @08:53AM (#23300016)
        Barracuda knows about the problem and gives out instructions on how to turn it off. They deliberately set the default to bounce spam to innocent victims because it is free advertising.
  • by MollyB (162595) * on Monday May 05 2008, @05:03AM (#23298506) Journal
    This story was preceded less than a month ago:
    https://tech.slashdot.org/article.pl?sid=08/04/08/2258246 [slashdot.org]

    I had a bunch of these back then, now they are happening again. Here is some information about the subject.
    http://spamlinks.net/prevent-secure-backscatter.htm [spamlinks.net]

    You should only get NDRs from your own ISP, as I undestand it. The other mail admins are being fooled by your spoofed return address, and should know better.
  • Where's the news? (Score:5, Informative)

    by dotancohen (1015143) on Monday May 05 2008, @05:03AM (#23298508) Homepage
    Where's the news here? I've been getting these for years. It's so bad that I filter bounce messages to a separate account on the server to download and review at the end of the week. I get almost as much backscatter as spam, both over 1000 messages a week.
      • Re: (Score:3, Interesting)

        Depends. I can start keeping count if you want, but anywhere from 800-5000 backscatters would not surprise me in any given week. That, plus 1200-7000 spam messages a week.

        I now have four filter mechanisms at work:
        1) All my contacts get a unique email address. Something along the lines of your-name@my-server.com
        2) Spamassasin on the server.
        3) Thunderbird's standard junk mail filter on the client.
        4) Whitelist addresses of known contacts to my "whitelist" folder.

        I see maybe 10-20 spam messages a day in my inbo
  • by pandrijeczko (588093) on Monday May 05 2008, @05:07AM (#23298518)
    Nope, you're just getting a little backscatter

    Nope, I'm not getting anything - procmail [procmail.org] on my honeytrap spam email account sees it and stops it with a few simple filters

    So please try harder, spammers, or go and get extensions to your obviously miniscule penises so you no longer need to take you inadequacies out on the rest of the world.

  • There's an easy way to filter out backscatter while preserving bounce messages that you care about (ie. ones about email that you actually sent):

    1. Add your own custom header to all your outgoing emails. Doesn't matter what it is, but it should be unique, eg. 'X-Really-From-Richard-Jones: xsomesecretx'

    2. MTAs include the original headers in bounce messages, so discard bounce messages which don't contain your custom header.

    You can even be smart and sign the header based on the content of the email using a private key, which would make it unforgeable, but at the moment you don't need to do that.

    Rich.

    • interesting.. now, how do I do that in Thunderbird?

      It may be slightly redundant though, all those emails bounced back at me are ones that are obviously spam - otherwise the recipient's spam filter wouldn't be bouncing them to me, and so you'd expect my spam filters to detect and delete them without any intervention on my part.
      • by djmurdoch (306849) on Monday May 05 2008, @05:46AM (#23298686)

        how do I do that in Thunderbird?
        Set the custom headers preference. [mozillazine.org]
      • by rjames13 (1178191) on Monday May 05 2008, @06:06AM (#23298762)
        Go into Preferences->Advanced Tab and click Config Editor Button.

        Alter the setting
        mail.identity.default.headers
        to include the string header1
        note header1 is just a label
        then add a new string called
        mail.identity.id1.header.header1
        Set the value of that to your X-line

        From now on all mail sent from Identity 1 will have that header on it.

        To create a filter based on that. Obtain an email with that header. Find a clickable link in the header and right click and select create filter from message.

        At first from the drop down box you can't select that X-line so you need to go to the bottom and click customise. You can put that header in there. Now you can create a filter from it.
    • by guruevi (827432) <evi@noSpAM.smokingcube.be> on Monday May 05 2008, @07:59AM (#23299454) Homepage
      You know, I have a digital certificate that does that for me. It automatically signs my e-mail and 'smart' filters and e-mail clients know that non-signed e-mail from me is not to be trusted as much.

      Get your free personal certificate and if 2 people have certificates, e-mail gets encrypted between you! There are a number of providers that give them.
    • Re: (Score:3, Informative)

      MTAs include the original headers in bounce messages, so discard bounce messages which don't contain your custom header.
      Not all MTAs. Exchange doesn't, for example. Maybe it's been fixed in Exchange 2007, but I haven't upgraded to that yet.
      • Re: (Score:3, Informative)

        Exchange 2007 does include headers when using the SMTP transport. It's been pretty well-behaved in that area since 2005 or so.
      • Unless you like playing around with your user's machines a lot, you should better implement that at the MTA level and configure your mail server(s) so that they include the header.

        Sure ...

        Or you could just use SPF, which basically does the same thing, only more elegantly.

        SPF doesn't do the same thing at all. It relies on the receiver MTA to do something about the non-matching SPF records, which evidently many don't (or at least, I've got proper SPF records, but still get huge amounts of backscatt

  • by gsslay (807818) on Monday May 05 2008, @05:12AM (#23298550)
    I must have read at least 3 news stories about backscatter in the last week. Why is this only getting attention now when it's been a problem for years? Is it just because someone has coined a word for it?

    I can remember years back when some spammer decided to use my domain name in their spam run. Hundreds of bounced emails every day and I cursed everyone of the dumb mail servers that mailed them; complete with original html email, images and any other crappy attachment. ("Hundreds" may be small potatoes these days, but they were a big deal at the time.) Just the very idea that spammers would supply a genuine reply address seemed so incredibly stupid, yet there they were; dozens of carefully worded variants of the same "naughty spammer, don't email me" reply. I could just see some smug sysadmin configuring their system with this badly thought-out garbage, thinking "ha! that'll show them!"

    None of my mail servers since then have ever bounced spam or mis-addressed emails.
        • Re: (Score:3, Informative)

          While it is rare considering the volume of e-mail I receive, I've noticed backscatter is gradually increasing. More and more admins are just installing anti-spam/anti-virus devices without learning which options to enable or disable.

          so as long as your MTA is not allowing emails to arrive to nonexistant users
          I wholeheartedly agree, but SPF won't even allow it to get this far. Why should clueless admins expect me to pick up their slack?
          • Re: (Score:3, Informative)

            Unfortunately so few ISPs support SPF it's not reliable. I've published SPF records for years on all my domains.. OTOH for incoming it merely gets a spam score - when SPF is used it is alas sometimes misconfigured so bouncing on it has too many false positives.
  • "legitimate?" (Score:5, Informative)

    by Michael Hunt (585391) on Monday May 05 2008, @05:42AM (#23298672) Homepage
    As a 9-year veteran of the anti-spam industry (with experience within the regulator, although I've left that behind me now and work in telecoms,) it's a REAL stretch for anybody inside the IT industry to take these kinds of comments seriously.

    Anybody who says that 'legitimate' mailservers are sending backscatter instead of 5xx-ing the message in transit is wrong. Mailservers which send backscatter are NOT legitimate, EOL.

    - A pissed off mail admin.
    • Re: (Score:3, Informative)

      Agreed. Microsoft Exchange 2007, out of the box, does not bounce messages it gets. It either gives an error code and refuses to process the message, or it accepts it. An Exchange admin can configure rules for messages to bounce (say someone is trying to carbon copy multiple internal company distribution lists), but its nowhere near the default settings.

      I wonder if backscatter has been used as a threat for extortion sometimes. A few years back, I was seeing spammers E-mail people who owned domains threat
      • Re:"legitimate?" (Score:4, Informative)

        by Michael Hunt (585391) on Monday May 05 2008, @06:53AM (#23298948) Homepage
        If Aunt Tillie sends me a message (forwarded from Betty, her next door neighbour, which was in turn forwarded from her nephew Boris, who goes to school in another city) which just happens to look like spam (who knows, maybe Boris is telling an amusing anecdote about how one of his friends stumbled across some h3rb4|_ v!agr4 or something,) I'm going to look like a fair dick if the message gets dropped on the floor and Aunt Tillie doesn't at least get notified that the message got eaten.

        The 5xx range of status codes exists for this (and other) reasons, there's no reason NOT to use them (by performing content verification inline and either 2xx-ing or 5xx-ing the message between "." and "QUIT".)
  • SPF + !SRS! (Score:4, Interesting)

    by spottedkangaroo (451692) * on Monday May 05 2008, @05:55AM (#23298716) Homepage

    It seems like the solution to "backscatter" has been around for quite a few years (SRS [openspf.org]). I'm surprised how few of the commercially available anti-spam solutions use or interpret it.

    At my company, we just looked at Barracuda (PoS), Pineapp, St. Bernards ePrism, MX Force, Postini, and some other things. None of them understand SRS and only a few of the tech contacts had even heard of it. Sad Sad. But they all seem to have hand-rolled "backscatter" protection that partially works.

    It seems like everyone has an SPF record these days. But it feels like relatively few actually check them and almost nobody goes the full distance and uses SRS.

  • by AftanGustur (7715) on Monday May 05 2008, @07:02AM (#23298996) Homepage
    See here http://www.postfix.org/BACKSCATTER_README.html [postfix.org]

    The trick is to use the "header_checks" and "body_checks" to look for signs of the email having being sent out from your email server in the first place.

  • by Panaqqa (927615) * on Monday May 05 2008, @07:18AM (#23299100) Homepage
    It used to really bug me, that someone was sending out spam and using my legitimate email address in the From, Return-path and Envelope-from headers. I began filtering out the "Spam received from YOU" type headers years ago. But what still bugs me about this is those people who set their systems up to add me to some domain based rather than IP address based block list based on these faked headers. For more than a year I have been unable to successfully send email to my insurance company due directly to this issue.

    Then again, I have never regarded email as a reliable method of communication. Everything truly important goes with a read receipt request and if I don't receive one then I phone or send snail mail. I continue to be amazed by the number of screwups I continue to hear about where someone says "I never got [such and such] email."
    • Re: (Score:3, Interesting)

      Then again, I have never regarded email as a reliable method of communication. Everything truly important goes with a read receipt request and if I don't receive one then I phone or send snail mail. I continue to be amazed by the number of screwups I continue to hear about where someone says "I never got [such and such] email."

      As an admin, let me assure you that no (competent) email administrator has email randomly disappearing into the Magical Land of the Email Fairies.

      I have had more people than I care to remember come to me complaining that "X says they sent me an email and I never received it, can you look into it?". Every single time I have been able to tell them exactly what happened. 8 times out of 10 the email's sat in their Inbox and they just have such a cluttered inbox that they can never find anything. (The other

      • I did not mean to suggest that a competent admin would ever lose legitimate email. The problem comes in many forms, but the biggest culprit is anti-spam filters. These days it seems that everybody and their cousin wants to spam filter your email. ISPs arbitrarily apply such filters to their users accounts, often without any notification. Hosting providers and domain registrars often do the same. System admins, under pressure from management, put in place imperfect solutions and compound the issue by misconfiguration. I employ some network admins myself to help clients with server problems. The number of times I have seen a program such as "Spam Assassin" set to an incredibly aggressive setting AND to delete flagged mail without it ever hitting an inbox is surprising. I have one client right now that has not been able to email their parent company for over 6 weeks. Their messages blackhole. And it is not as if the parent is unsophisticated: they are in the financial sector and employ 17,000 people. And of course nobody in their IT department will admit that any email is being blackholed.

        I personally am one of those who would like to see a new email protocol built from scratch with the spam problem as foremost consideration in the design process. I have a dislike for anything in IT that only "works most of the time", and that's where email has been for quite a while now.

        My 2 cents. Another 2 cents that is.
    • I wonder if you can sue them for infringing on your copywritten email address...
  • by geminidomino (614729) * on Monday May 05 2008, @07:59AM (#23299452) Homepage Journal
    If an MTA is sending backscatter, it is not legitimate, it is broken. The MTA should NOT be looking at the FROM header to determine where the error goes. Report 5xx during the transaction, sending MTA is responsible for routing it to the associated address.

    Any MTA I get backscatter from goes right into my local incompetent.dnsbl zone.
  • by Cedric Tsui (890887) on Monday May 05 2008, @10:55AM (#23301486)
    I've asked this question in Slashdot before, but I've never gotten a satisfactory answer.

    There are 7633 messages in my gmail spam folder. Now let's suppose I'm new to the internet, and I read spam message #1. Do I want Viagra? No thanks. Message #2, still don't want Viagra. #3 no thanks, I'm fine.

    Well, I didn't buy that stuff the first 7633 times you asked me THIS MONTH, but maybe if you ask me REALLY nicely with a few misspellings just once more, then I'll cave into my male inadequacies and buy prescription medicine from a sketchy online source.

    Now I'm going to pretend I'm a spammer. I want lots of money. What benefit is there to me to send a single address more than say... 5 messages? (not per month. EVER) If it didn't make it through the filters the first time, it won't the 800th time, and the more messages I send, the more likely my recipients will learn to evade them. More importantly, a jaded audience won't be receptive to buy.

    I can imagine that the newer scams could be useful. Like the ones pretending to be your bank. I've only received a few of those, and it took some thinking to realize that the facts didn't add up. But the normal viagra spam should only be useful in the very limited cases where a brand new user (8 years old?) who hasn't been exposed to it ever before reads one of the first messages and decided that it's a worthwhile endeavour.

    My hypothesis are:
    1) Spam is not used in the effort of making money, but as a way of crippling the internet for sport.
    OR
    2) The majority of spam is sent by poor, hungry and stupid script kiddies who are as of now still poor, hungry and stupid.
    • by WGR (32993) on Monday May 05 2008, @11:24AM (#23301840) Journal

      Now I'm going to pretend I'm a spammer. I want lots of money. What benefit is there to me to send a single address more than say... 5 messages? (not per month. EVER) If it didn't make it through the filters the first time, it won't the 800th time, and the more messages I send, the more likely my recipients will learn to evade them. More importantly, a jaded audience won't be receptive to buy.
      Because spammers get paid by number of messages sent, not return on messages.
    • Ugh, care to elaborate? Anyway, I think the solution is simple. Just publish a giant list of all mail servers not configured properly. It wouldn't be hard to write a script, to verify if a domain is configured or not. It would function as a name and shame list. But more than that, all spammers would harvest from it, and absolutely smash the listed servers until they were forced to configure them properly.
      • My guess is you either don't write spam header filters, or you hate it so much you're trying to find an easier solution.

        Helluvua lot of mail servers out there not configured "properly." I can't block some mail even from "legitimate" mail servers because they are not configured well enough some of my spam rules don't pick them up, so how would a "list" fix that?

        As it is, the lists from the anti spam houses work very little. There are so many zombie mail servers out there, I guess, no one can really effectively police these things except through spam filters. And Google are the only folks who can afford a full time staff writing spam filter rules.

        Any more properly used to mean not an open relay; now it can can mean not in the same network segment that does have spamming email servers. Lists just add to the insanity and often punish legitimate mail servers.

      • Just publish a giant list of all mail servers not configured properly.
        And then I manipulate this list to effect a soft kill on my competitor. If Acme Widgets has an apparently bad email server, who will do business with them?
        Think Machiavelli.
          • by KillerBob (217953) on Monday May 05 2008, @08:17AM (#23299620)
            You're talking about CAPTCHA.... most CAPTCHA algorithms have been compromised. Also, most forums that actually use it have a working e-mail address listed on the CAPTCHA page, asking people to e-mail the admins if they have problems with it. I've created accounts manually on the forums I administer, for people who have problems with CAPTCHA.

            One of the main reasons forums don't get hit by spammers is because the admin staff knows what they're doing. They lock down threads, respond quickly, and keep the software up to date. Temporary bans, and permanent bans... You also need a working e-mail address in order to register, which blocks an awful lot of spam. Finally, there's over 150 domains on the banlist for my forums... some of the most popularly used (by spammers) freebie e-mail accounts, like mail.ru.

            Oh... and it helps to have a robots.txt file. Mine looks like this:

            User-agent: *
            Disallow: /


            The forums are served up from a subdomain... the actual site shows up in search engines, but having the separate domain with robots.txt helps keep the forums off the search engines. If they don't know you're there, then they can't spam you. :)
          • by FatdogHaiku (978357) on Monday May 05 2008, @09:40AM (#23300538)
            How about we change the delivery method. Instead of an email being sent to me and sitting on my server or service waiting for me to sort it, you send me the headers for the sender, subject, size, date, and attachment status while the message and attachments sit on YOUR server until I chose to pick it up or it expires. The reduction in bandwidth should pay for the increase in storage, and the spammers would have to leave their message sitting on a machine somewhere waiting for me to pick it up (hint, not gonna happen).
            1. No servers flooding the net with messages.
            2. Easily identifiable spam sources, making bot-nets less useful.
            3. Reduced bandwidth as the system replaces the old one.
            4. Allow email clients and webmail services to be configured retrieve every message for the few numb nuts that don't/won't get it.
            5. Profit (via reduced long term cost).
            Just spitballing...
              • by FatdogHaiku (978357) on Monday May 05 2008, @12:02PM (#23302260)

                Problems:

                1. Only works for obvious spam. For non-obvious spam it means the user has to download it - which notifies the spammer of a known-good address. That means more spam. (Right now images do this, but images can be disabled while preserving the text.)

                2. They'll just advertise in the subject line. Perhaps easier to filter, but seems like a losing battle to me.

                3. How do you authenticate?

                4. Allows people to associate an email address with an IP even if that IP/address never sends them email.

                5. Completely fails to account for offline/IMAP use.

                Some of this can be mitigated by having the receiving server fetch the mail when the client requests it, but that adds more problems.


                1. I'm pretty much whitelisting by hand now, If I don't know you, I don't care what you put in the subject line, your stuff is gone.

                2. Set a size limit on all the headers, no hex or encoding, plain text and straight IP addresses for the server holding the mail.

                3. Their server sends me a key to pick up the message (a header I forgot), if a server sees the same key a thousand times in a minute or two... hmmmm...

                4. Works both ways: Gmail Warning, The message you are about to retrieve is located on a server KNOWN to send spam... Continue?

                5. If your offline you are pretty much working with the mail you already downloaded, right?

                I'm not saying I have a perfect answer, but there are plenty of people that can figure it out, just like other ideas have been brought to fruition on the web, by cooperation of parties that have a mutual interest... and on this topic, it a BIG group and they have the brain power and bucks to make it work without rattling to many cages.

                The point is to reverse it so that the abusers are left holding the bag, botted machines are quickly identified (and hopefully cleaned), and the free ride stops with the death of standard SMTP servers.

                All I can offer is my idea of a starting point...

    • by tempest69 (572798) on Monday May 05 2008, @12:37PM (#23302672) Journal
      The return mail for spammers is an auto-reply. so feed it another spammers return mail..

      wait for infinite loop to finish..

      repeat as needed.

      Storm

    • Re: (Score:3, Insightful)

      Start spreading the word:
      "Anyone who sends spam is a terrorist!"
      Add random bogus reason, like "spam finances terrorism" and tag a "think of the children" on at the end.

      Sooner or later, someone in power is bound to fall for it.
    • Re: (Score:3, Interesting)

      Eternal September.

      Sure, I once got angry at people who sent me spam and bounced it back to the sender with a nastygram. But that was 1995. There wasn't SPF, and there weren't content filters. And most installations were open relays on Sendmail. Administering e-mail was simply giving someone a home directory and pine.

      Nowadays, the e-mail administrators are the biggest enablers. If they just checked SPF records and stopped automated bounces after a content filter determines it's spam.... It's also up to the