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PayPal Denies It Will Block Safari

Posted by kdawson on Mon Apr 21, 2008 09:18 PM
from the phishing-for-apples dept.
Despite reports that PayPal may drop support for Apple's Safari browser because it lacks anti-phishing features, PayPal now says it ain't so. Though PayPal telegraphed displeasure with Safari last January, they're now unambiguous about their position: "We have absolutely no intention of blocking current versions of any browsers, including Apple's Safari, from our website."
+ -
story

Related Stories

[+] Paypal Advises Users To Stop Using Safari 362 comments
eldavojohn writes "Over concerns for lack of an anti-phishing mechanism for Safari, Paypal is telling its Mac users to use another browser. An author from Ars Technica reveals that he has been using Camino and has fallen victim to a Paypal related phishing scam via e-mail so this story must hit home for him. 'Currently the Apple browser does not alert users to sites that could be phishing for your info, and it lacks support for Extended Validation. PayPal is, of course, a popular site among phishers in their neverending search for personal information, user IDs, and passwords. While it's not entirely fair singling out Safari (other Mac browsers like Camino also lack this support), it is perhaps at least a helpful reminder of the threat.'"
[+] PayPal Plans To Ban Unsafe Browsers 367 comments
Alternative Details brings news that PayPal is developing a plan to stop users from accessing its financial services if they aren't using browsers with anti-phishing protection. PayPal is recommending the use of blacklists, anti-fraud warning pages, and EV SSL certificates. Browsers without anti-phishing features will be considered "unsafe." It seems likely Safari will be included in this category given PayPal's warning about the Apple browser last month. "'At PayPal, we are in the process of reimplementing controls which will first warn our customers when logging in to PayPal of those browsers that we consider unsafe. Later, we plan on blocking customers from accessing the site from the most unsafe--usually the oldest--browsers,' he declared. Barrett only mentioned old, out-of-support versions of Microsoft's Internet Explorer among this group of 'unsafe browsers,' but it's clear his warning extends to Apple's Safari browser, which offers no anti-phishing protection and does not support the use of EV SSL certificates."
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  • Current versions? (Score:5, Interesting)

    by calebt3 (1098475) on Monday April 21 2008, @09:23PM (#23153832)
    So up-to-date Lynx, Links2, Dillo, etc are all perfectly acceptable?
    • by menace3society (768451) on Monday April 21 2008, @10:17PM (#23154232)
      I think the point is that they won't specifically block them. They will block browser programs that are known to be unsuitable, like the Netscape 2, or IE 4, or Mosaic.

      However, if you use browsers don't support plug-ins/protocols/captchas/whatever that paypal demands of the browser, you may still be SOL.

      In short: I expect there will be a black-list of unacceptable browser versions, rather than a white-list of accepted browser versions.
    • Trying with Lynx: (Score:5, Informative)

      by SanityInAnarchy (655584) <ninja@slaphack.com> on Monday April 21 2008, @10:30PM (#23154318) Journal
      lynx https://www.paypal.com/ [paypal.com]
      SSL error:no issuer was found-Continue? (y) y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: cookie_check=yes Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: navcmd=_home-general Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: navlns=0.0 Allow? (Y/N/Always/neVer)y
      # FINALLY there's a homepage. "Member Log In" is on the second page.
      SSL error:no issuer was found-Continue? (y) y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      Refresh: 1 seconds
      https://.../ [...]
      SSL error:no issuer was found-Continue? (y) y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y
      www.paypal.com cookie: (censored) Allow? (Y/N/Always/neVer)y ...


      Ok, if I'd hit "a" to those cookies, it would've been a lot better. And there are a fscking LOT of cookies.

      Now, I haven't actually tried to do anything with it so far, but I suspect that it would, in fact, work just fine. It's curious that it doesn't like the SSL -- I suspect that's a problem with my version of Lynx, as Firefox and Konqueror don't give me any SSL warnings. But other than that, Paypal isn't doing anything to block Lynx, and it looks reasonably navigateable.
      • Re: (Score:3, Informative)

        It works fine in elinks
      • I wonder why they set so many cookies. Why not just have a single session cookie, and keep all other session values on the server? It must create a little extra traffic having to send back all those cookie values on every single request. Cookies have their use if you have no server-side scripting support, like on the old Geocities and Tripod hosting services, but I don't see much of a use for them otherwise.
  • by Fluffeh (1273756) on Monday April 21 2008, @09:26PM (#23153848)
    Wowsa, that change is quicker than it takes the read the following:

    Previous: "We know better than you do about what you should and shouldn't be using, so we will stop you possibly getting yourself into trouble."

    Current: "Wow, there are so many of you that are quite happy to be wrong that we think you better be allowed to get yourselves into trouble."

    My interpretation: Right or wrong, the masses will always win it seems.
  • they're now unambiguous about their position "We have absolutely no intention of blocking current versions of any browsers, including Apple's Safari, from our website."

    It still sounds ambiguous to me. They could certainly mean "We will not target Safari by name, but we will just make you install a plugin that we know Safari can't use".
    • by Anonymous Coward on Monday April 21 2008, @09:45PM (#23153974)
      I work for PayPal, so I'm getting a kick out of these replies. Some of you guys are very good at making it sound like you know what you are talking about.

      But trust me.... You don't.

      I think you just want to make yourself sound smart, when in reality you don't know what you are talking about.

      This is how bad info gets passed around.

      If you don't know about the topic....Don't make yourself sound like you do.

      PayPal's only motivation in blocking Safari is to keep the gays out. That's all. Don't paint any sinister motivation. That's just good business sense.
      • Dude... this isn't Fark /Random slashie
      • by RiotingPacifist (1228016) on Tuesday April 22 2008, @04:09AM (#23155914)
        I work for the federal bank of Nigeria, i would like to inform you that a recently deceased prince, left 500 mod points in his acount. No one will ever come forward to claim them and according to The Law of Nigerian Government, at the expiration of 10 years the, Money will revert to the Ownership of the Nigerian Government. We decided to contact you to assist me in claiming these mod points for safe Keeping and investments on her behalf as everything will be taken over by the government as provided in section 129 sub 63(N), Africa Banking Edit of 1961.
        This prompted us to contact you. In exchange for passing on you slashdot account details you will be credited with 10% of the mod points, The Transaction is 100% Legal and totally free of risks as all modalities has been Perfected to ensure the hitch free success of the Transaction, however due to some security risks we can only accept applicants who are using an recent version of Mac os X

        I look forward to hearing from you http://www.slashdot.scam.nig/ [scam.nig]
    • Re:Are you sure? (Score:5, Insightful)

      by Admiral Ag (829695) on Monday April 21 2008, @10:09PM (#23154168)
      They can't afford to block Safari, not because of the Macintosh or Windows version, but because of the iPhone/iPod Touch version. The latter is rapidly becoming the standard for mobile browsing (or at least has such a large share that it cannot be ignored).

      The increasing popularity of mobile browsing is an opportunity for Paypal to act as a mobile digital wallet. There's certainly no point in carrying a debit card if you can just use your phone. I'm guessing that is Paypal's aim. Whether or not they can beat the banks to direct money transfer is debatable though.
      • Re:Are you sure? (Score:5, Insightful)

        by Hal_Porter (817932) on Monday April 21 2008, @10:12PM (#23154186)
        Yeah, Safari is great on the iPod touch. I can browse to a web page to jailbreak the machine.

        I can't imagine why anyone would think it was insecure.
        • Re:Are you sure? (Score:5, Insightful)

          by Admiral Ag (829695) on Monday April 21 2008, @10:43PM (#23154404)
          Then it is in Apple's interest to work with companies like Paypal to improve security. This is a case where market incentives can provide a solution. Of course it ought to be done in such a way that doesn't prevent people from jailbreaking their units if they want to.
                • Re: (Score:2, Interesting)

                  I wonder if you could make a OS X exploit that works on both ARM and x86. You'd need to find a sequence of four bytes that was a NOP or something harmless on one architecture and a jump on the other?

                  I was thinking of something like this

                  0x67 0xE9 Lo Hi

                  Which is a jump rel16 on x86, overriden by the address size prefix. On a little endian ARM this looks like this

                  0xHiLoE967.

                  Now if rel16 was negative and between 0 and -256 I could make it Hi=0xFF. Which used to mean NV, i.e. the instruction would be a NOP regard
        • Re:Are you sure? (Score:4, Insightful)

          by mr100percent (57156) on Tuesday April 22 2008, @04:54AM (#23156046) Homepage Journal
          That was in the 1.1.1 version, last year. Apple patched it up pretty quickly and the mobile apps are also running as a different, non-root user.
            • There are lots of other bugs, including what looks like a design flaw in trustzone that allows pwnage to work (trusted code has to call back to untrusted code to do various things).

              Safari (and other applications) no longer run as root.. it took them until 1.1.3 to fix that but they eventually did.

      • Re: (Score:2, Funny)

        by Anonymous Coward

        They can't afford to block Safari...

        And they don't need to. Steve Jobs reality distortion field automatically negates phishing. However unlike all other anti-phishing techniques, instead of patching the browser, this method patches the user. So never fear, you are safe...

      • Re: (Score:3, Informative)

        The increasing popularity of mobile browsing is an opportunity for Paypal to act as a mobile digital wallet. There's certainly no point in carrying a debit card if you can just use your phone. I'm guessing that is Paypal's aim. Whether or not they can beat the banks to direct money transfer is debatable though.

        But there's hardly any inconvenience through carrying a debit card anyway...

        Having said that, in Japan some phones have transport passes integrated into them, and in London there's an integrated transport pass, credit card and RFID 'small purchase' card [wikipedia.org] (for buying coffee etc), though I'm not sure how well the latter is catching on, I haven't seen anyone with one yet.

        Paypal would have to reduce their fees a lot to gain much use by retailers, but maybe that will encourage the card processing companies to re

  • by v(*_*)vvvv (233078) on Monday April 21 2008, @09:39PM (#23153940)
    they were going to deny certain browsers, I said the terrorists won.

    I take it back. PayPal are the terrorists.
  • by Anonymous Coward on Monday April 21 2008, @10:16PM (#23154214)
    I closed my Paypal *and* eBay accounts when eBay said you HAD to accept Paypal in order to sell stuff and Paypal said they would hold payments for 21 days. Hated to see all that positive eBay feedback go, but I don't like being dicked around by corporate bozos.

    There are so many other alternatives to Paypal that I don't see why people bother with it.
    • by dgatwood (11270) on Monday April 21 2008, @11:29PM (#23154710) Journal

      If/when they do this in the U.S., I will stop using eBay. I'm no longer gong to deal with PayPal after the fiasco on a group buy I've been involved with.

      Backstory: A bunch of us on a home recording bulletin board set up a group buy to purchase microphones, preamps, shock mounts, etc. from a manufacturer in China. This is about the third or fourth group buy organized by the same person, so his reputation is darn near unquestionable.

      After order taking was done, we got sabotaged. Someone (who we strongly suspect works for a company that imports from this vendor and sells at a huge markup) signed up for a Yahoo email account and joined the group buy and requested a small item. Once about 10% of the people had paid their invoices, this person paid for the item, then sent in a claim to PayPal. The problem is that this person claimed to be a member of a bulletin board, yet that person has never been a member of the board in question. So basically the whole complaint was one giant fraud, and we're pretty sure we know who did it, as they have tried to sabotage group buys in the past....

      Since the complaint was filed, PayPal's story keeps changing. First, they said that the person claimed he hadn't received an invoice, which is absurd, but easily rectified if the person had contacted anyone involved. Next, PayPal provided lots of details about how the group buy worked (way more than you would normally expect) and said that it wasn't a type of transaction that they wanted to deal with. That I could believe, but it isn't a violation of their TOS as best I can tell. Finally, they claimed that someone had claimed the product was "not as described", which is pure comedy since the manufacturer hasn't started making the products yet. Basically one half truth after the next (and even that half is giving PayPal the benefit of the doubt...).

      After about a week of this crap, PayPal finally released everyone's funds. Fortunately, this time, one of the people they were screwing was friends with a highly placed executive at PayPal, so we had some leverage to get the situation expedited and get our funds back in a timely fashion. The last time PayPal screwed over a group buy, it took several weeks before we got our money back. (Yes, these dirty tricks have happened before thanks to a certain company who will remain nameless at least until I can prove it was them---if anybody in Yahoo's mail team would be willing to help with this, you'd have about 400 fans for life....)

      Unfortunately, however, the person who set up the group buy had received another payment for an unrelated sale and needed the money to pay his taxes. His account is frozen for something like six months, after which he'll get his money and his account will be closed... all because of a single complaint by someone who could not provide one shred of documentation of any communication with the seller prior to filing the complaint.

      Having seen how PayPal treats sellers, I'm no longer inclined to do business with PayPal. If I can't trust them to hold up their contractual obligations and do so in an equitable and reasonable fashion, then why should I trust them with my hard-earned money? I'm not protected any better than I used to be back when eBay sales all happened with cashier's checks, so why should PayPal be getting a cut if they aren't providing any real additional protection for the transaction?

      At this point all I can say is this: PayPal Sucks [paypalsucks.com], and if you deal with them long enough, you will eventually get burned. It's just a question of when.

      • by SirJorgelOfBorgel (897488) * on Tuesday April 22 2008, @06:24AM (#23156362)
        Yup, PayPal definitely sucks.

        I run a business, about a month ago we started to accept PayPal as payment (while waiting for our own merchant account to clear). We made about $17k in a week. We transferred the first $7.5k to our bank account (thank god!) after a day or two. After no more than seven days, PayPal closed our account, without giving any reason.

        After having our lawyer write some letters to them (they didn't respond to us ourselves at all), and PayPal giving several different and evasive andwers, it came out that the 'contact person' for our business account had once ordered something of an erotic nature with PayPal, and that is against their agreement.

        Now, several things are wrong with that. I won't go so far as to say that person has never bought erotica, I don't know and really don't care. What is definitely wrong with that, though, is that said person has only made two PayPal payments in his life and they weren't related to erotica (yes I am sure of this). Furthermore, PayPal mentions accounts that do not actually exist and never have. It's complete BS.

        What else is wrong with that, how the hell can they close a business account because they do not like the contact person's personal account. Since when is a company responsible for their employees' private actions? What's worse, their allegations aren't even true.

        So now PayPal is sitting on $10k of my money I desperately need, without a valid reason. They refuse to clear it, they refuse to discuss it. They have even refused giving us the 'offending' transaction details (how the hell can we dispute anything if we don't have access to the data?) - lawyer is dealing with that, though.

        All in all, the money, the lawyer costs, the lost customers, reputation damage, etc, are now easily more than a $50k loss for us.

        Should you read this and be a no cure no pay type lawyer (hey, PayPal got my money) in the UK, feel free to drop me a line so we can talk about sueing PayPal's pants off (our company lawyers cannot help us there, as PayPal Europe operates under English law and we're not from England).

        Hey, I thought it wouldn't happen to me. But yeah I got burned. Doing business with PayPal is an accident waiting to happen...
        • Paypal Europe operates under Luxembourg law now, and they are a bank, so subject to whatever requirements Luxembourg puts on banks for handling disputes and account closures. Fire your lawyer and get a new one, as they are clearly incompetent if they have not figured this much out yet.
  • Common sense would say Why should we not block Safari ? It's up to the Safari developers to make it more secure, not PayPal to make exceptions because it's for "Mac" users.
    • But Mac users are oppressed! I went on the chans and posted a picture of my new Macbook Air with the text "My Daddy just bought me a Macbook Air" and was banned for something called "faggotry". Whatever that is. Where ever I go on the Internet it's the same.
    • Re: (Score:3, Insightful)

      Oh stuff it.

      I don't need a phishing filter and I don't WANT a phishing filter. I'm a big boy who can read URLs just fine, thanks. I don't get to sensitive sites by untrusted links. I use my fingers to type the URL or I use a bookmark.

      I also don't need Norton Internet Security, or anti-spyware apps, on my Mac OR on my PC--because I don't install trash downloaded from the Internet willy-nilly.

      Aside from this worthless argument, no one has explained how Safari is any less secure than Firefox or MSIE.
      • EVS
        anti-phishing is important for the masses
        doest show you a URL, before you click it (by default, again default is important for the masses).

        Sure you dont need security, but that's like saying that corporate networks should use virus scanners because they're users should be smart enough to not get infected / scammed.

        I could browse the web using lynx and not get scammed, it doesn't mean that anybody else can.
  • by Ilgaz (86384) * on Tuesday April 22 2008, @01:14AM (#23155202) Homepage
    I invite you to check Macworld discussion at
    http://forums.macworld.com/thread/98919?tstart=0 [macworld.com]

    I have never seen a thing like that. Macintosh community hates them so much after that disastrous stupid statement that I STILL get new message alerts after 2 months as people keep commenting how stupid they are, Verisign bribed them, MS lapdog, eBay is scam.

    This is a OS that loads ocsp on startup to check the SSL certs at core OS level:
    Apr 22 09:07:29 quad /usr/sbin/ocspd[1735]: starting (system.log)

    EV matters? How much it cost to a commercial site at size of Paypal? Does Paypal feel their consumers are insecure instead of using FREE data from community powered services like http://www.phishtank.com/ [phishtank.com] ?
    Post a job listing for Cocoa/Carbon, Objective C developer. Cough some money and distribute your plugin. Don't use "No XUL" as excuse, it is easy to watch current URL on Safari. ICQ from 2003 can still read it.

    • oh noes a bunch of fan boys rushed to irationally hate a company for putting out a whitepapper then implementing sane security messures, quick resign, infact the whole company should go bankrupt, hell they should go bankrupt then kill themselves for what theyve done.

      OH, right its just 5% of 5%, im tempted to start using pay pal, only if they ban safari, just to keep mac fanboys crying.

      EV matters? How much it cost to a commercial site at size of Paypal? Does Paypal feel their consumers are insecure instead of using FREE data from community powered services like http://www.phishtank.com/ [phishtank.com] [phishtank.com] ?
      Post a job listing for Cocoa/Carbon, Objective C developer. Cough some money and distribute your plugin. Don't use "No XUL" as excuse, it is easy to watch current URL on Safari. ICQ from 2003 can still read it.

      to the 5% of the users that know how to install plugins, thats great, but the fact is that unless its done by default, phis

      • Re: (Score:3, Interesting)

        Well here are facts. One of least popular (if popular at all) extensions for firefox is the EV certificate thing. They (Verisign) couldn't even make it work right. Phishing prevention is one thing, selling your soul to Google and send them every single URL (including the page part) you visit is another. There are Paypal phishing pages which are up for DAYS as you can see from http://www.phishtank.com/ [phishtank.com] which they (as they are mega corp) can call the countries police chief directly from his home phone and get
        • Well here are facts. One of least popular (if popular at all) extensions for firefox is the EV certificate thing. They (Verisign) couldn't even make it work right.

          Thats my point, few people are going to install extensions, and even fewer will do it for security extensions, that's why this sort of thing has to come by default.

          Phishing prevention is one thing, selling your soul to Google and send them every single URL (including the page part) you visit is another.

          True, but paypal havent said you have to sell your soul to google, hell i quite liked the FF2 method of downloading a list, do that regularly with diffs and you dont really need to send anybody your URLS

          There are Paypal phishing pages which are up for DAYS as you can see from http://www.phishtank.com/ [phishtank.com] which they (as they are mega corp) can call the countries police chief directly from his home phone and get site raided.

          True, but some sites can be unknowningly infected, others can be in strange juristicion, its alot harder to catch them than it is to try and

  • by edalytical (671270) on Tuesday April 22 2008, @01:40AM (#23155316) Homepage Journal

    Perhaps PayPal realized what a phisherman's dream this would be: "Can't access your PayPal with Safari? Signup for PhishPal to get instant unrestricted access. We only need your email address, ssn, bank account number, credit card numbers and drivers license."

    Joking aside, just teach people to type addresses in the address bar, and to check the address bar and status bar when they are entering sensitive information. Problem solved.

    • Joking aside, just teach people to type addresses in the address bar, and to check the address bar and status bar when they are entering sensitive information. Problem solved.
      They tried that, it turns out users are idiots.

  • I'm wondering... how those Paypal folks could "block" your browser? Do they rely on your UserAgent? There must be some UASwitcher plugin for every browser out there, so you can easily bypass their filter... Any idea about how they filter you out?
    • by JustCallMeRich (1185429) on Monday April 21 2008, @10:07PM (#23154154) Homepage

      I wish apple would fix Safari (and Mail too) to better display the actual targets of links.
      View menu - Show Status Bar.

      Now you have a little bar at the bottom of Safari that shows you the actual target of links.
    • I wish apple would fix Safari (and Mail too) to better display the actual targets of links.

      Mail doesn't need to be fixed. Roll your cursor over any link and it will display a tooltip showing the URL to which the link would take you if clicked.

      I would tend to agree that by default Safari isn't very helpful in this regard, but as previous posters already mentioned, the fix for Safari is simple: go to the View menu and select "Show Status Bar", or hold the Command key and press the / button. You only have to do this once, and Safari will keep this setting forever unless you turn it off.

    • by patio11 (857072) on Monday April 21 2008, @11:03PM (#23154520)
      Its a difference based on whether you have a Paypal cookie on your system. If you do, they push the paypal option, since that means you move money from one Paypal account to another and Paypal gets an interchange fee but doesn't have to pay anything. If you don't, they give the credit card equal billing, since they know that maximizes the odds of them getting a transaction, even if they have to kick back most of their interchange fee to the credit card.

      Since your IE and Firefox cookies are not shared, my guess is that you haven't logged in on IE recently. Try logging in for both browsers then logging out and attempting a purchase. You'll get identical behavior.

      Disclaimer: IANAEOP (I am not an employee of Paypal) but half my business runs through them.
    • Re: (Score:3, Interesting)

      My suspicion is that when PayPal deals with browsers that are not "up to snuff", there will be differences in behaviour and additional back-end security measures that may not be used with "approved" secure browsers. But I doubt they will disallow any modern browser entirely.

      The real question is what exactly does this do for "security". Anything that PayPal does on their end will have no affect on phishing sites. All current web browsers, regardless of how PayPal treats them, will function with phishing si
      • Execpt that new users to paypal, will only sign up if they have a secure browser.
        And existing users that use pay pal before getting scammed will upgrade.

        Your argument is like saying google shouldn't get a new capatcha because spammers have already signed up, but if they change now they can at least stop new idiots / spammers signing up.
        • I'm typing this from Firefox in OS X 10.5 right now. Safari is my default browser. Why? Cause I don't care what the default is, I launch my stuff, so whatever. Anyhow, when I click links outside of Firefox, guess what OS X launches? That's right Safari. I go, oh yeah, maybe I should do something about that, close out Safari when it's done and go back to Firefox.

          Seriously, I do that. My roommate has a XP machine with Firefox and IE. IE is her default browser. Same thing, too unconcerned to change th
          • They might download something so it doesn't break, but go back to whatever they wanted to use in the first place. People do that you know.

            But in that case paypal has made them make their browser secure.

            You do make a good point, but the people that get hit most by phising are those that dont even know what a browser is, the kind of people that will phone you up with such useful complaints as "paypal is broken, what do i do?". These people will have a friend "fix paypal" like this [slashdot.org], and wont even know what's happened.
            The next most affected people are People who do understand thier browser but dont know about phising, this will not protect t