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FEMA Phones Hacked, Calls Made To Mideast and Asia

Posted by CmdrTaco on Thu Aug 21, 2008 08:30 AM
from the oh-that's-just-not-good dept.
purplehayes writes "A hacker broke into a Homeland Security Department telephone system over the weekend and racked up about $12,000 in calls to the Middle East and Asia. The hacker made more than 400 calls on a Federal Emergency Management Agency voicemail system in Emmitsburg, Md., on Saturday and Sunday, according to FEMA spokesman Tom Olshanski."
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  • by elrous0 (869638) * on Thursday August 21 2008, @08:31AM (#24688385)
    The hacker was in New Orleans. So they were obligated by official policy to ignore his calls.
    • by cayenne8 (626475) on Thursday August 21 2008, @08:47AM (#24688611) Homepage Journal
      "The hacker was in New Orleans. So they were obligated by official policy to ignore his calls."

      Hey, it would be a little 'justice'...considering how badly FEMA screwed over many from the area.

      Just another example of the incompetence of this Federal government agency. From my experience with them, and most all other govt agencies that have to deal with large numbers of people...sadly, the incompetence, red tape, and waste of money is a common denominator.

      And now...we're wanting to put THEM in charge of our medical care? Scary.

      • He was actually only trying to call one person, but every time the caller ID came up as FEMA the guy panicked and wouldn't answer. When the authorities showed up at the poor guys house he was in a fetal position, rocking himself back and forth saying over and over again, "FEMA. Keeps Calling. Won't stop. FEMA!!!"
        • Re:In FEMA's defense (Score:5, Informative)

          by megaditto (982598) on Thursday August 21 2008, @10:33AM (#24690159)

          "Ask not what your country can do for you[...]

          I recognize these words. I think these were uttered by JF Kennedy, the man who started the war in Vietnam, sent thousands of American conscripts to die there, all while snorting coke off Marilyn Monroe sweet butt (and while his brother the Attorney General Bobby Kennedy wiretapped Martin Luther King and other civil rights leaders).
          No wonder that asshole didn't want us asking what our country could do for us.

          [...] but what you can do for your country!"

          You actually believe that shit? Talk about "useful idiots"...

          • by pcolaman (1208838) on Thursday August 21 2008, @11:04AM (#24690651)
            Before you start acting like you know what you are talking about...nevermind, just don't speak. You are from AR, your experience with Hurricanes amounts to what leftovers you may get with a storm that passes through Mississippi. I went through Ivan, Dennis, parts of Katrina, etc etc. I live in Pensacola, which is right in the middle of Hurricane Alley. The problems with New Orleans were primarily the fault of the state of Louisiana and the city government, not the Federal Government and FEMA. Mayor Nagin advised people NOT to leave town and only gave the order to evac less than 24 hours before the storm hit. And the city and state misused Federal funds that were supposed to be used to shore up the levies. Let's not forget that Biloxi had far worse damage from Katrina, but was forgotten because NO had serious flooding damage from the levies collapsing, not from storm damage. Most of the damage occurred days after the Hurricane, not while it was passing through. And the US Army and US Navy were the first on the scene, but even they had to wait until the storm was out of the way. No use trying to rescue people if your helicopters are damaged beyond use because of storm damage. Oh yeah, while we're on this discussion, let's talk about the fact that people were basically handed free money in the form of Debit cards after Katrina, without any vetting process to determine who needed money. Everything from Girls Gone Wild to Sex change operations were purchased with said free Debit cards. What major aid was given to Biloxi, given that their wind damage was far worse than that of New Orleans? For that matter, other than blue tarps and MREs, people in Pensacola had to all but fend for themselves after Ivan, but we managed just fine. If you REALLY had experience with Hurricanes, you'd know that you are responsible for surviving on your own for a maximum of 5 days, as the state and federal government will tell you, because sometimes it's not possible for them to get to you immediately. It was a failure on the city and state's fault to not prepare their populace, and the stupidity of the people of New Orleans for living in a city below sea level. It was bound to happen eventually.
            • Re: (Score:3, Insightful)

              by Anonymous Coward

              Sure, and people are stupid for living in California with its earthquakes and wildfires, and people are stupid for living in the midwest with the tornados, and people are stupid for living pretty much anywhere in the U.S. with the yellowstone caldera overdue to blow, and people are stupid for living . . .

              Pensacola has had the misfortune to be hit by several hurricanes. By your logic, you are a fool to still live there.

              And for all of the smug idiots who think they are paying for me to live in what should be

              • Re: (Score:3, Interesting)

                Houses in California are earthquake resistant, by law, and you're not *supposed* to be able to build in wildfire prone areas. You'll notice when they do come, very small numbers of properties are damaged compared to say a hurricane because they're mostly burning empty land.

                The fact that the only flood insurance available in NO is government subsidized should give you some indication of relative risk.

        • by ColdWetDog (752185) * on Thursday August 21 2008, @10:50AM (#24690421) Homepage

          So, an incompetent bureaucrat managing my health care dollars is still much better than an insurance company.

          The big, really big, in fact just simply enormous problem with where the US healthcare system is heading is that you will have an incompetent bureaucracy subcontracting management to an insurance company. Worst of both worlds.

          If you think the problem is bad now, just wait until we fix it! (attrib: somebody or other, use Google if you must know)

        • Re: (Score:3, Interesting)

          "What's scary is that the rest of the world seems to be able to have the government handle health care and they pay less for it than we do. "

          Yeah...and you end up paying like 60%+ or more in taxes on what you make? No thank you...I'd rather take my money and do it myself. I set up a HSA, max it out with money pre-tax, and pay as I go. I get discounts from physicans on office visits and tests when they find I'm paying for myself. I have a high ($1200) deductible account ONLY for disasterous emergency care

  • In an age of IP Telephony it seems kind of silly and ends up just being vandalism
    • by hal9000(jr) (316943) on Thursday August 21 2008, @08:36AM (#24688465)
      because phones, and more likely modems attached to stuff, still provide reliable ways to break into systems.

      You kids and your IP telephony. Get off my lawn!
    • by sm62704 (957197) on Thursday August 21 2008, @09:01AM (#24688795) Journal

      I saw this on Yahoo news this morning (and submitted it, apparently my submission wasn't the first). It looked to me like the purpose of the hack was to discredit the DHS, which is FEMA's parent organization.

      Note that all the calls went to middle east countries, including Afghanistan and Yemen, both Taliban havens. IMO the hacker did the US a great service by exposing FEMA's incompetence. Katrina is fading in folks' memories and "Brownie", who took the fall for that cluster fuck, is long gone but the agency is still apparently still incredibly dysfunctional and run by incompetents.

      Excellence and failure both start at the top. When the head guy is incompetent, he will hire incompetents.

      • Re: (Score:3, Informative)

        It should be pointed out that FEMA used to be a very competant organization before GWBush merged it into his Department of Fatherland Security and cut it's budget.
      • by megamerican (1073936) on Thursday August 21 2008, @09:29AM (#24689255)

        Katrina is fading in folks' memories and "Brownie", who took the fall for that cluster fuck, is long gone but the agency is still apparently still incredibly dysfunctional and run by incompetents.

        Excellence and failure both start at the top. When the head guy is incompetent, he will hire incompetents.

        If you haven't noticed, the best way to get a bigger budget and more power is to be incompetent. That's the supposed reason why DHS was created in the first place.

        If you subsidize stupidity, that is all you'll ever get.

      • by photon317 (208409) on Thursday August 21 2008, @10:14AM (#24689883)

        I'd like to offer a dissenting opinion on the FEMA issue in New Orleans. States are supposed to have some kind of emergency preparedness of their own. It's not enough to just fall apart and beg for FEMA to save you. FEMA's traditional role has been to show up late and provide sustaining support in the aftermath of an event, not to be the first responders at the moment of crisis. Many other states understand this. Texas (a nearby neighbor who ended up bearing the brunt of the NO disaster refugees) for example rarely needs FEMA - when hurricanes head for Texas, they deploy their local resources to remedy the immediate situation.

        The problem with the NO disaster was not FEMA. The problem was the bankrupt, ineffective, unprepared, and completely corrupt local and state governments in the area who had nothing to offer their citizens when disaster struck.

        • by dfetter (2035) <david@fetter.org> on Thursday August 21 2008, @10:43AM (#24690313) Homepage Journal

          Katrina is fading in folks' memories and "Brownie", who took the fall for that cluster fuck, is long gone but the agency is still apparently still incredibly dysfunctional and run by incompetents.

          That's true of most of the government. All the more reason to reduce the government's role in our lives rather than expand it.

          This is the "piss on you an say it's raining" school of government indulged in by the Bushies and all their forbears back to Goldwater. When you deliberately place incompetents in government, you undermine it. There's nothing essential about incompetence anywhere, not even that giant bastion of incompetence, big business.

          Excellence and failure both start at the top. When the head guy is incompetent, he will hire incompetents.

          The truth is that the government will always be inept and inefficient regardless of who's at the top. But having someone at the top that you don't like makes you more prone to be more critical of the entire government apparatus even though the majority of the government apparatus does not change from administration to administration.

          There is much better evidence for incompetent (but nonetheless gigantically paid) CEOs than for incompetent public servants. Public servants are subject to sunshine laws that would make the aforementioned CEOs run away screaming in terror. Libertarian duckspeak like the above paragraph just looks more and more ridiculous each year.

  • Hacker? (Score:5, Informative)

    by ilovegeorgebush (923173) * on Thursday August 21 2008, @08:35AM (#24688437) Homepage
    Shouldn't this be 'phreaker'? The article even states the break-in was over their PBX (i.e. a convential phone system, not VoIP).
    • Re:Hacker? (Score:5, Funny)

      by Enderandrew (866215) <enderandrew AT gmail DOT com> on Thursday August 21 2008, @08:37AM (#24688473) Homepage Journal

      He used a whistle found in a cereal box.

    • Re:Hacker? (Score:4, Insightful)

      by volxdragon (1297215) on Thursday August 21 2008, @08:46AM (#24688607)

      Yes, the correct term is Phreaking [wikipedia.org], but come on, this is the AP....you expect them to get that right?

          • Re: (Score:3, Insightful)

            Changes in language can be classified as "ignorance" only by the same logic that Iraq can be classified as "Successful." As has been said before: language changes. Dealing with that change, or ordering it back like Knut ordered back the tide, is entirely up to you.

            But please do not expect people to appreciate or respect you when you're being irrelevant.

        • Re:Hacker? (Score:4, Funny)

          by Intron (870560) on Thursday August 21 2008, @09:51AM (#24689581)

          "If the majority of society has changed the meaning of some workds (hacker/pirate), then the meaning has changed for THE MAJORITY, which now makes you WRONG."

          Please tell the biologists to stop misusing bisexual, then. Also tell physicists that quantum leap actually means a big change, not a small one.

        • Re:Hacker? (Score:4, Informative)

          by AP31R0N (723649) on Thursday August 21 2008, @10:05AM (#24689769)

          See? Apologism and insults.

          As if the rightness or wrongness of something depends upon how many people accept it. The majority can be wrong. Just because a use is accepted in everyday use, doesn't make it right. If you have to cite definition 3 to defend use of a word....

          It follows that any struggle against the abuse of language is a sentimental archaism, like preferring candles to electric light or hansom cabs to aeroplanes. Underneath this lies the half-conscious belief that language is a natural growth and not an instrument which we shape for our own purposes.
          - George Orwell

          http://www.resort.com/~prime8/Orwell/patee.html [resort.com]

          'But languages change'

          There's evolution and there's corruption. By allowing the corruption of the word hacker, people who are hackers in the correct sense are lumped in with those in the incorrect sense. Now we have to come up with another word for those who are hackers in the original sense... when we already had words for both! By allowing copyright infringement to be called piracy, they are associating it with something far more sinister than kids swapping files. If some Germans were Nazis, it would be wrong to call all Germans Nazis, wouldn't it? Unless we water down what we originally meant by Nazi.

          We think in language. Propagandists use this against us all the time. "It's not murder... it's execution."

          Another clip from Orwell:

          Consider for instance some comfortable English professor defending Russian totalitarianism. He cannot say outright, "I believe in killing off your opponents when you can get good results by doing so." Probably, therefore, he will say something like this:

          While freely conceding that the Soviet regime exhibits certain features which the humanitarian may be inclined to deplore, we must, I think, agree that a certain curtailment of the right to political opposition is an unavoidable concomitant of transitional periods, and that the rigors which the Russian people have been called upon to undergo have been amply justified in the sphere of concrete achievement.

          ____

          An Anonymous Coward saying something silly throwing in some childish ad hominem passes for insightful?

          At least have the courage of your convictions. If you're you going to slam someone, don't hide behind anonymity where you can't be held accountable. You could try posting like an adult, and then you could make your point without cowering.

      • Hell, you think that's bad? Back in the day AT&T left a huge swath of their unallocated Divinity Audix systems open with the default mailbox setup on 200 with the password 200. They were also nice enough to leave them sitting all on an 800 number pool where you could just dial 800-##AUDIX. The ones at 800-AUDIX## were only slightly more secure. I miss those days of easy to find exploitable systems. Well, I guess those days are still here if you're dealing with the government.
  • by Anonymous Coward

    I never understood why someone would or could make exhorbatent amin long distance phone calls. The only thing I can figure out is that some nerd was busy talking to his girlfriend on vacation.
     
      While (Idiot.onphone) {
    "Hang up!"
    "You!"
    "No You!"
    "No You Hang up!"
    }

  • by Sir_Real (179104) on Thursday August 21 2008, @08:38AM (#24688493)

    Twelve Grand?! Is this another indicator of inflation? Who is billing this out? For 12 grand the phone companies should give you a phone that will work for life, from anywhere, to anywhere. Are the same people responsible for claiming that a quarter of schwag has a "street value" of fifty grand?

      • by e4g4 (533831) on Thursday August 21 2008, @09:57AM (#24689663)

        Personally I've always thought people stupid enough to call weed "schwag" would be stupid enough to pay 50 grand for a quarter of it.

        "Schwag" refers to the quality of the weed, like "middies", "kind" and "dank". "Schwag" refers to brownish, dry, shakey crap with seeds and stems (usually outdoor bud grown in Mexico). A quarter of schwag isn't worth much more than $20-$30 (at least on the east coast).

  • Verizon guy (Score:5, Funny)

    by Enderandrew (866215) <enderandrew AT gmail DOT com> on Thursday August 21 2008, @08:39AM (#24688507) Homepage Journal

    He kept calling that damned annoying Verizon guy.

    "You're in Thailand now? Can you hear me now?"

  • So he doesn't have a Skype account?
    • by BitterOldGUy (1330491) on Thursday August 21 2008, @08:53AM (#24688687)

      So he doesn't have a Skype account?

      Pfft! Who needs Skype when you have the FEMA Phone! Yes! With the FEMA Phone you can call anywhere in the World for FREE! And if you act now, you can get your own FEMA Trailer for Free!

      Subject to criminal prosecution and penalties. Offerer is not responsible for purchaser's stupidity.

  • Incompetence... (Score:4, Insightful)

    by nobodylocalhost (1343981) on Thursday August 21 2008, @08:44AM (#24688567)

    DHS is like the laughing stock of government security. Being PBX Phreaked with a 15 year old hack is just bad... Hope the next administration isn't this incompetent.

    • Re: (Score:3, Interesting)

      Hope the next administration isn't this incompetent.

      I'd say it wasn't possible to have a worse President, but I thought I'd never see a worse President than Carter, either. Bush proved me wrong on that one, now I worry and just keep my fingers crossed. I'm not too thrilled with either McCain or Obama, and will be voting against both of them.

  • Default password? (Score:3, Interesting)

    by bsaxberg (760884) on Thursday August 21 2008, @08:44AM (#24688577)
    What are the odds he/she used a default password to gain access? I mean this is the government we are talking about here.
  • by lewko (195646) on Thursday August 21 2008, @08:49AM (#24688649) Homepage

    400 calls totalling $12,000.

    That is, about $30 per call.

    And from the article: "Most of the calls were about three minutes long, but some were as long as 10 minutes."

    As long as 10 minutes? Not only did FEMA have a badly configured phone system, they must have had some of the crappiest call plans I could possibly imagine. I mean, where were the calls terminating? The moon?

    Your tax dollars at work.

    • Assuming the phone was "off the hook" for the entire 48 hours and only one call is placed at any given time, that's 2880 minutes, or $4.17 a minute. Any phone company charging that kind of rate per minute will get call into the capital by state utility commission (AT&T charges just over a buck a minute for cellphone roaming calls originating in Asia.)

  • Silly (Score:3, Insightful)

    by X.25 (255792) on Thursday August 21 2008, @09:12AM (#24688945)

    Hacking PBXes was ok 15 years ago.

    Hacking them now is pretty much guaranteed to get him caught.

    Oh well...

  • by s.d. (33767) on Thursday August 21 2008, @09:13AM (#24688955)
    Olshanski did not know who the contractor was or what hole specifically was left open, but he assured the hole has since been closed.

    "I don't know who it was or what they did or didn't do, but I assure you they fixed it."
  • what was the point? (Score:3, Interesting)

    by DragonTHC (208439) <Dragon@nOSPaM.gamerslastwill.com> on Thursday August 21 2008, @11:21AM (#24690923) Homepage Journal

    is this terrorism? or just plain old hacking?

    what's the point of breaking into a federal telephone system to call asia and the middle east?

    surely if you have the know-how to pull that off, you could have gotten the calls for free anyway?

    so what was the point? was it a diversion? or a lesson hack?

    • Re: (Score:2, Interesting)

      The 400 calls aren't necessarily consecutive.

      Many times these hacks are done to provide low cost calling to immigrants calling back home. $20 bucks can buy you almost unlimited phone time to talk to your entire village back home.

    • Re: (Score:3, Insightful)

      Ahhahhahha. What terrorist is dumb enough to route the calls directly through the DHS and FEMA monitored lines! Somehow, i doubt it. This sounds like the "good" kind of hacking, showing a major security hole, doing a proof of the work, not destroying anything, but making the DHS look closer at their security. Poor Hacker though, I imagine he's in Guitmo already as an "enemy combatant".
    • So, while illegally wiretapping citizen lines, the government *should* have been wiretapping itself...

    • Re: (Score:3, Interesting)

      Its quite possible the person who broke into the PBX also sold the information on how to make 'free' calls to wherever which would result in multiple people accessing it simultaneously thus making it possible to rack up $12,000+ in very short periods of time.