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Cisco CSO Says Antivirus Money "Completely Wasted"

Posted by timothy on Thu May 22, 2008 10:09 AM
from the what-about-the-rape-industry-and-the-pillage-industry dept.
mernil writes with an excerpt that kicks off a story at ZDNet Australia: "Companies are wasting money on security processes — such as applying patches and using antivirus software — which just don't work, according to Cisco's chief security officer John Stewart. Speaking at the AusCERT 2008 conference in the Gold Coast yesterday, Stewart said the malware industry is moving faster than the security industry, making it impossible for users to remain secure."
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  • Agreed (Score:5, Insightful)

    by pak9rabid (1011935) on Thursday May 22 2008, @10:12AM (#23505656)
    Why pay for it, when there are plenty of free alternatives?
    • Re:Agreed (Score:4, Insightful)

      by Eg0Death (1282452) on Thursday May 22 2008, @10:13AM (#23505676)
      Do you know of any free alternatives that can be administered at the network/Domain level?
      • Re:Agreed (Score:5, Informative)

        by Fast Thick Pants (1081517) <fastthickpants@nOSPAm.gmail.com> on Thursday May 22 2008, @11:08AM (#23506668)
        AFAIK, the only free AV products whose license permits business use are:
        • Comodo [comodo.com] - Still in beta, lots of false positives. Configuration is all in local text files, so some level of remote management is possible, but they certainly don't provide the tools for it.
        • PC Tools [pctools.com] - Requires interaction from the user to do updates, so not a contender.
        • ClamAV [clamav.net] is free of course, but does not provide a scan-on-access monitor. More suitable for mail servers than workstations.
        • Winpooch [sourceforge.net] - uses the ClamAV engine for on-access scanning, project seems dead, never tried it.
        • Spyware Terminator [spywareterminator.com] - Also does AV using the ClamAV engine. I'd never heard of this one before today, and unfortunately their site design looks a little on the fly-by-night side. They offer a corporate edition with central administration for the wacky price of $2 per seat per year.
        Please add to/subtract from/comment on these if you know something!
                • Re:Agreed (Score:5, Interesting)

                  by Thelasko (1196535) on Thursday May 22 2008, @06:02PM (#23512460) Journal
                  Yes! exactly. I'm no sysadmin, but I understand that running a virtual machine firewall on a host that is insecure makes none of it more secure. To be secure, it has to be the other way around. The host has to be the secure machine.

                  This whole thing makes me wonder why there isn't a lightweight Linux distribution thats sole purpose is to run another OS in a virtual machine. A user could then run a firewall/etc on this hypervisor to protect the guest.

                  I know Vista is supposed to do this, but let's face it, it's a big target, and it's created by Microsoft.
        • Re:Agreed (Score:5, Insightful)

          by Z00L00K (682162) on Thursday May 22 2008, @11:30AM (#23506986) Homepage
          It exists malware for both Apple and Linux too, but not in the same volume as for Microsoft's OS:es.

          And it's not completely useless to have anti-virus software on your machine, but the problem is that they are always a bit behind so there are always a few that takes a hit before the propagation is halted by updated AV software.

          Unfortunately there have been too many mistakes made throughout history with the intent of making it easy for users to work with a computer. This way of relaxed behavior is kicking back because it also makes it easy to create malware.

    • by Bullfish (858648) on Thursday May 22 2008, @10:19AM (#23505786)
      Most free anti-virus apps available are free for personal/non-profit use only. If you want to deploy them on a commercial network I beleive you have to pay for almost all of them.
      • by pak9rabid (1011935) on Thursday May 22 2008, @10:37AM (#23506132)
        Whos says the alternatives have to be anti-virus applications? ;)
          • by Crayon Kid (700279) on Thursday May 22 2008, @12:39PM (#23508170)
            I find it very interesting, as well as sad, to see this kind of solution. You're basically saying "you can't protect against malware, let's give up and use backup as the only defense".

            Is this really what it's like? Is having malware violating your personal computer the norm? Is it really impossible to design secure OS's and applications from the ground up instead of making them full of holes and relying on "solutions" that pick up the pieces? Is it really better to do damage control than prevention?

            I find that very hard to believe. I think it's more likely that the current state of the software industry is based on complacency and no respect for the customer and his or her personal data.

            If it turned out that the maker of your main door lock made a shoddy product that allowed anybody to unlock it and have their way with your house... you'd be mad, right? You'd hold them responsible, want your money back, never buy from them again, maybe even sue them and ask for reparations if they acted like assholes.

            But when your personal computer gets broken into you don't make a peep, you just sigh and use a backup, if they have one. Then it's back to the torture of finding and paying for antimalware, knowing full well that one day you'll get shafted again.

            Someone please explain this self-abuse to me. The only explanation I've come up with is that people are ignorant and/or brainwashed into thinking there's no alternative so they'll put up with anything and think that's how it's supposed to work.

            Software industry needs to grow a spine, take responsability and stop all the "no guarantees" crap. Than maybe, just maybe we'll see some improvement on the malware front.
            • by Hojima (1228978) on Thursday May 22 2008, @07:15PM (#23512992)
              Using your comparison of malware to the real life scenario of your house being broke into, it's impossible to make a house that can't be penetrated (or would be so difficult that it's not worth it). It would be the equivalent of building a fortress and running it with the various employees. Assuming people wanted to get into your house to bug it for information (i.e. spyware), it would be much more efficient to have a cheap house that you can demolish and rebuild.
    • Why pay for it, when there are plenty of free alternatives?
      No, he's saying the free alternatives are wasted effort as well.
    • Re:Agreed (Score:5, Insightful)

      by Beardo the Bearded (321478) on Thursday May 22 2008, @11:21AM (#23506870)
      Don't you get it?

      The bad guys have access to all the same tools you have. They can get their hands on ClamWin, Avast, AVG, etc. They have full access to Windows in any flavour, every variety of Mac OS, and the rainbow of Linux. These aren't script kiddies farting around in their parents' basement. The "bad guys" are groups of organized professionals that know more about your computer than you do.

      THE MALWARE DOES NOT GET DETECTED BY ANTIVIRUS SOFTWARE BECAUSE THE WRITERS TEST IT USING THE SAME TOOLS WE USE!

      To completely harden your system against an intrusion, you have to patch every single hole and then guarantee that there are no more holes. Further, every program that you install on your computer has to be guaranteed to have no holes. Finally, all your hardware (AND its firmware, I'm looking at YOU, 2-wire!) has to pass the same test - NO HOLES! Ask MS how happy they were with the folks who made GoldenEye.

      To hack into a system, you merely have to find ONE hole. That's it. You're banking the health of your computer on the hopes that not one single person has put in an exploitable bug. Nobody on sourceforge made an error. None of the "featured articles" on TDWTF are in your code. None of the lowest bidders from Elbonia pasted together snippets from codesamples.com. All your pointers are bound, all the copying templates are limited (K&R, I'm calling YOU out on this!), and your multi-threaded application is coded properly. Did someone stay up until midnight to meet an arbitrary deadline? Is your program "good enough for who it's for"?

      And you, just now, said, "I want to spend as little as possible on my security systems". Now, I fully agree that the free alternatives are significantly better than the ones that come bundled with your HP-branded Staples Windows Vista Ultimate Ice-Cream PC (Printer Included with Bundle). But the attitude is, "I'll slap on a few quick and easily downloadable programs and call my system secure." The bad guys get these programs too, and they probably know them as well, or better than, the authours.

      One error, anywhere, and your security becomes "by obscurity". That's really what I use at work and at home. I don't have anything valuable on my computer, and I am not a worthwhile target for phishing, exploiting, hacking, etc.

      Any system is exploitable. One error. That's all it takes.
      • Re:Agreed (Score:5, Insightful)

        by Z00L00K (682162) on Thursday May 22 2008, @11:37AM (#23507102) Homepage
        If you are a malware writer you only have a few days for your application to kick in or the AV companies will keep up. So it's not completely futile to run AV software but you will get some that aren't caught. The difference is that if no AV software was employed we could have a computer pandemic.

        So even if AV software isn't the best solution but merely a patch it at least protect us somewhat.

        But what's needed is a completely different design of the operating systems we have. SELinux is far too weak in reality - even if it is a good step forward it is very static in it's behavior. It is also necessary to have more dynamically adapting operating systems that can see overall patterns and be able to lock down certain processes if they start to behave in an unexpected way.

        • Re:Agreed (Score:4, Interesting)

          by Tom (822) on Thursday May 22 2008, @12:38PM (#23508160) Homepage Journal

          SELinux is far too weak in reality
          Come again? I've got a long list of stuff I'd wish SELinux were better in, but "weak" isn't anywhere on it and I think of myself as knowing quite a bit about it. What exactly do you mean by "weak" ?
      • Re:Agreed (Score:4, Insightful)

        by Tom (822) on Thursday May 22 2008, @12:34PM (#23508082) Homepage Journal

        The bad guys have access to all the same tools you have.
        That was 20 years ago. Today, malware is being developed for profit, for the russian mafia or some other organized crime. Unless you're a top security researcher, the bad guys have access to more and better tools than you have.
  • by somersault (912633) on Thursday May 22 2008, @10:13AM (#23505684) Homepage Journal
    Companies are wasting money on Windows ;)

    Patching software does work though, I don't see the alternative if you have an exploitable bug in your code? You want that code fixed. It doesn't matter if no damage can be done to your system, you still want all your applications running as expected.
      • by Dak RIT (556128) on Thursday May 22 2008, @10:38AM (#23506142) Homepage

        I generally agree with your sentiment, although I feel compelled to correct one of your points...

        The previous Slashdot article didn't say 66% of all PC's, it said 66% of all PC's (over $1000) sold in retail. That's still impressive for Apple and shows a lot of growth potential as it expands its retail presence, but it's a very different market than 66% of all PC's.

      • by thermian (1267986) on Thursday May 22 2008, @10:46AM (#23506316)
        The problem is Windows

        Don't be naive. The problem is simply worse for Windows because windows is the most heavily used OS.

        This idea that Linux is immune from viruses is just stupid. It's not the primary target of most malware, but it is a target. A poorly configured Linux server is pure gold to a spammer.

        Thinking that you are safe just because you use Linux is, well, dumb.

        And as for Apples various OS products? Well they have only a tiny market share. There isn't going to be the same return on investment of time and effort to attack that as much as windows is attacked.
        • by jedidiah (1196) on Thursday May 22 2008, @10:56AM (#23506476) Homepage
          Not quite.

          The fact remains that the OS vendor here is in the habit of finding new
          ways to do boneheaded things with software. You could even say that you
          are far less likely to have Windows malware problems if you avoid as
          much Microsoft product as possible while running Windows.

          This is not unlike how earlier versions of Windows were much more crash
          prone if you use MS apps as well.

          This brings up an interesting problem of using Microsoft software on
          other operating systems. That's bound to create problems that would
          not exist on a platform otherwise.

          Yes, sometimes a particular manufacturer (like McDonalds or GM) just makes crap.
        • by egomaniac (105476) on Thursday May 22 2008, @11:31AM (#23506994) Homepage
          Nonsense. If you're running any Windows other than Vista, odds are that you are at all times in possession of administrator privileges. And that means that any piece of software you run also has your administrator privileges. If such a piece of software -- Firefox, for example -- has a security hole which allows arbitrary code to run, that arbitrary code has all the permission it needs to do absolutely anything it wants to your computer, such as planting keyloggers.

          This is not the case with Mac OS X. My current account has administrator privileges, but they are inactive by default. I have to enter my password in order to elevate to admin permission, and such elevation applies only to the program which requested the change. This makes an attack both less likely and easier to defend against, as the program can't just silently go in and modify my applications -- it has to at least ask for permission first.

          Obviously there are still dangers. My user files are still vulnerable to attack at all times, but of course Time Machine means I have backups of my files going back weeks. There is also the danger that a program could trick me into entering my password when its try intentions are nefarious, thereby getting the required permission to trash my computer. The only way to defend against that is to be very careful about when and where I enter my admin password, but that's true of any OS.
      • by bigtomrodney (993427) * on Thursday May 22 2008, @10:59AM (#23506532)

        Well it is not completly a windows problem. If people stop using windows then malware writters will make their stuff work on a different platform. Granted Windows Need to run as administrator to do some basic tasks makes it easer to do suff. But how many newbee Linux users run as root all the time.
        I really don't buy that targetted-system argument. It takes a lot more to damage a Unix-like system for architectural reasons. I can tell you first hand that every [linuxforums.org] new user coming to linuxforums.org is given a good earbashing on why they shouldn't run as root and 99% accept the reasons and move on. With newbie-friendly distros like Ubuntu actually preventing you from logging in as root the number really dwindles. Logging in as root is something that users only do for the first couple of days until they learn better.

        Also much of the malware takes advantages of social hacking making the person want to click to add and hit OK for the security alerts.
        Unix systems don't have execute-by-default permissions.

        However if you leave a Linux server running unpached for a while chanses are someone will get in, I have seen that multible times even recently.
        There's a difference between a directed attack and the type of stuff most Windows users are experiencing. And even with that in mind a lot of distros don't run ssh or other listening services by default. Add to that in this day and age the majority of people are behind NAT routers which require you to specifically forward a port to gain access from the WAN

        The main problem with windows is there are too many Windows users
        That's certainly motivation but that doesn't mean that a switch to Mac/Unix/Linux/BSD/whatever by all will let the malware follow with the same success.

        a better security design (however more difficult to maintain) would have a more diverse set of systems. Windows, Unix, Linux, other... so when there is a problem it would be more difficult for it to spread.
        Glad we can agree!

        It is easy to blame Windows but windows has actually gotten fairly secure over the past decade. And it is nowhere as bad as it use to be.
        I would certainly agree with this. I wouldn't switch back to Windows in a mad fit but I'll give them marks for effort.
  • Quick linux question (Score:5, Interesting)

    by thecheatah (977630) on Thursday May 22 2008, @10:14AM (#23505690)
    As a desktop linux user, has anyone EVER gotten a virus? Or better yet has any anti-virus program saved your ass?
  • If your security works, nothing happens. So it's easy to say that money is "wasted". If the security doesn't work, the problem is a little more obvious.

    I read this story yesterday, and the quote is a little misleading. Here's the context:

    "If patching and antivirus is where I spend my money, and I'm still getting infected and I still have to clean up computers and I still need to reload them and still have to recover the user's data and I still have to reinstall it, the entire cost equation of that is a waste."

    "It's completely wasted money," Stewart told delegates.
    Exactly. If it does not work, the money spent on it is wasted. Not exactly controversial.
  • Riiight. (Score:5, Insightful)

    But all the money spent on Cisco's obscenely overpriced security appliances is well spent, right?

    There are a lot of people profiteering in the computer security market, and Cisco is up there.
        • I read somewhere that if I didn't run Windows as an admin, that would help a lot

          That's absolutely correct. If you avoid logging onto Windows as Administrator, you greatly lessen your exposure to security hazards. Especially since in the real world you can hardly run any useful software unless you're logged on as admin, therefore your using the Windows box less, and naturally, less use equals less exposure to danger. In fact if you just keep your Windows box powered off, then it will be the absolute most secure against malware.
  • WTF? (Score:3, Interesting)

    by Enlarged to Show Tex (911413) on Thursday May 22 2008, @10:16AM (#23505734)
    Unless he's expressing his vested interest in using hardware firewalls to keep viruses and malware away from the end user PC, this statement makes absolutely no sense.

    Generally, a rational botnet creator would tend to try to pwn the low-hanging fruit first - i.e. the ones that have no updates, malware detection, AV, etc. Only if he/she is unable to get a large enough botnet after applying those tools would one resort to the higher-level techniques.

    It's rather like saying that Timothy McVeigh would rather have used nuclear ordnance when a U-Haul full of fertilizer served his purpose just fine...
  • From the article:

    A better way of dealing with the unknown is to use whitelists -- where only authorised or approved software can execute, said Stewart.

    "I'm sick of blacklisted stuff. I've got to go for whitelisted stuff -- I know what that is because I put it there," he said.

    This might work for a corporate environment. But how will PC users in home environments know what to put on a whitelist and what not to put on a whitelist?
  • by Coopjust (872796) on Thursday May 22 2008, @10:21AM (#23505826)
    The A/V industry is having difficulty keeping up with the ever evolving and growing malware industry, but "completely wasted"? I don't think so.

    For Geeks who delete suspicious emails, use Thunderbird (so emails are not rendered in the IE engine), etc., sure, an AV may be a useless waste of CPU cycles. But for the nontechnical user, it's important. While it's difficult to keep up with outbreaks, it's important for older viruses in the wild- something Grandma may not catch.

    Now, as for a whitelist. Dumb idea. It puts too much power in the hands of AV companies (who can say "$$$ to get on the list!" or if users can change it, they'll get "IMPORTANT WINDOWS UPDATE- REMEMBER TO ADD TO YOUR WHITELIST!". What about unsigned programs? Updated versions?

    A whitelist might work for children, for work PCs, for other non-administrators. But people ultimately want to install their own programs without the blessing of company XYZ.

    And, as a geek, I strongly disagree that it's impossible to remain secure, it just takes a little training. I know nontechnical users, I teach them for 10 minutes, and they have good habits. Don't open emails saying "A greeting card from a classmate", don't run unsolicited programs, if you get an email saying it's from chase.com "Important Account Update" visit their directly, etc.). Those habits go a long way, along with some layered protection (ZoneAlarm Free, Router w/ a firewall, Avast Home, Immunize in SpywareBlaster, and Immunize in Spybot S&D). That user still has some trouble with some tasks, but with a little common sense and some good protection, they've stayed infection free for 4 years.

    (And, of course, I fix the computer as a friend, and I occasionally run rootkit detection and AV from a LiveCD just to make sure).
    • Re: (Score:3, Interesting)

      "Don't open dubious email" is bulldust. The email program should be secure. I can click on anything and everything with wild abandon and never have any trouble on both my Windows and Linux systems.
  • Disagree (Score:5, Informative)

    by Dop (123) on Thursday May 22 2008, @10:23AM (#23505848)
    Correct, patching your systems isn't going to protect you against state-of-the-art malware. What patching does is protect you against script kiddies running exploits that are 6 months old. The majority of the successful attacks I've seen are against old vulnerabilities, not new ones.

    Additionally, patching isn't just about security. It's about fixing software bugs that could cost you time/money later.

  • clam (Score:5, Insightful)

    by Lord Ender (156273) on Thursday May 22 2008, @10:30AM (#23505970) Homepage
    Cisco is integrating ClamAV in to their "Cisco Security Agent" HIDS product. They clearly think AV is useful, just not other peoples' AV.
  • by starglider29a (719559) on Thursday May 22 2008, @10:33AM (#23506030)
    I'm waiting for the day when a malware possesses the UAC.

    "You are receiving HTML which speaks unfavorably about me. Cancel or Allow?
  • Duh! (Score:3, Informative)

    by mlwmohawk (801821) on Thursday May 22 2008, @10:38AM (#23506140)
    Sorry, but it is beyond laughable that this is news. Anti-virus software is like prayer. It lets you think you're doing something.

    Anti-virus software is by its very nature a "post damage" measure, like closing the barn door after the horses leave. Of fixing the roof after the house is wrecked from rain.

    The *only* way to prevent viruses is to understand that your computer only does what it is told and you need to control who gets to tell it what to do.

    Windows, and we are talking about Windows here, is designed to allow foreign agents to control your system without your consent. Microsoft has so many holes in its system beyond just stack overflow exploits, but protocols and APIs designed to make it "easier" for application to do things "for you," and are we surprised that it is exploited?
  • Agree somewhat (Score:3, Interesting)

    by SCHecklerX (229973) <slshdt@freefall.homeip.net> on Thursday May 22 2008, @10:38AM (#23506162) Homepage
    AV is completely wasted money. Patching isn't. Especially for systems that expose that particular service to a hostile network. Internally behind firewalls, not as much of a threat, but should still be addressed. It all comes down to risk assessment. AV simply tries to solve a user stupidity issue with technology. That will never work, while making your systems less stable and more costly to maintain in the process.
  • Antivirus as virus (Score:5, Insightful)

    by pubjames (468013) on Thursday May 22 2008, @10:46AM (#23506314)
    I'm sure it's a common experience to Slashdotters to have a friend/relative show them their PC that they think it has a virus because it runs so slowly, when of course the reason it is running so slowly is all the anti-virus crap installed on it.
  • Viable alternative. (Score:5, Informative)

    by rindeee (530084) on Thursday May 22 2008, @10:47AM (#23506328)
    I have two Windows computers that I use. They are rarely used (Govt issue). In addition I have 3 Macs, two Sun boxes (Solaris 9 & 10 respectively) and a number of Linux boxes. I run Symantec on the two Windows machines (comes pre-installed) but it has never caught anything. This is not because there was nothing to catch, but rather because I have very high security at the demarcation point of my network at home. I run a router with PacketProtector (a great OSS project...if you've not tried it out, you should) which runs ClamAV, Inline SNORT, DG, TinyProxy, etc. etc. etc. which pretty much stops everything in it's tracks. I wouldn't call it ready for prime time as there are still some bugs, but implementing the same packages on a old PC would be simplistic. My point is that it's relatively easy to stop darn near everything at the entry point to the Network rather than waiting for it to make itself known on one of the PCs. Catching it on the host should be the last resort, not the first line of defense. Hopefully projects such as OpenWRT, PacketProtector and IPCop will make it easier for the average user to make this a reality. There is certainly a need for more effective anomaly based analysis and filtering vs. signature based, but there seems to be a lot of progress in that direction by SourceFire and others. Of course it would be nice if MS would stop producing virtual petri dishes, but in the mean time....
    • by Shados (741919) on Thursday May 22 2008, @11:13AM (#23506762)
      If you have that kind of knowledge and the ability to install all that stuff, there there IS nothing to catch. With the very rare exception of a media exploit or something (like the old jpeg exploit, which virtually none of the above would notice at the source), just "knowing what you're doing" will allow you to avoid damn near 99.999% of malware. I have a douzan Windows machines, used for just about everything, from gaming to work, and I download a lot of software, browse a lot of web sites...

      None of my machines have anti-virus on them (I use one-shot scanning tools every couple of months to be sure all is good), and I have only ever caught ONE virus, which I noticed with my 2 eyes 5 minutes after I caught it, on a totally out of date lap-top that I hadn't used in over a year (so it wasn't updated), through the COM+ jpeg exploit. And I sure don't have anything beyond a 40$ NetGear router.

      There simply isn't all that much to catch, unless you take needless risks.
  • by jon3k (691256) on Thursday May 22 2008, @11:06AM (#23506636)
    The problem is the users. No matter how secure you make an operating system users will still click on every link and give people their passwords.
    • by Tridus (79566) on Thursday May 22 2008, @10:22AM (#23505844) Homepage
      "And the risks and losses would be much greater."

      Based on what? The cause of infection is pretty much the same with or without AV software:
      - Application exploits (AV software only stops known ones, all the new ones constantly coming out get through just fine)
      - Stupid users saying "sure I want to run this random .exe file someone emailed me" (AV software is no help at all)

      I'm not seeing any real world evidence that AV software is reducing the damage being done by all these viruses.

      I mean really, when was the last time you had AV software catch a virus that would have otherwise infected your system?