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Microsoft To Change Desktop Search After Google Complaint

Posted by ScuttleMonkey on Wed Jun 20, 2007 01:20 PM
from the we-didn't-mean-it-honest dept.
Raver32 writes to tell us that Microsoft will be making changes to their desktop search tool in Vista after a 49-page antitrust complaint was filed by Google. "Microsoft initially dismissed the allegations, saying regulators had reviewed the program before Vista launched. However, Brad Smith, Microsoft's general counsel, said in an interview last week that the company was willing to make changes if necessary."
+ -
story

Related Stories

[+] Technology: Google Says Vista Search Changes Not Enough 282 comments
akkarin writes "Following Google's complaint to Microsoft regarding Vista's 'desktop search,' Google claims that Vista's search has not changed enough: 'Google said yesterday that the remedies don't go far enough. Google chief legal officer David Drummond said in a statement, "We are pleased that as a result of Google's request that the consent decree be enforced, the Department of Justice and state attorneys general have required Microsoft to make changes to Vista."'"
[+] Your Rights Online: Google Calls For More Limits On Microsoft 270 comments
teh_commodore writes "Scientific American is reporting that Google is now asking a Federal judge to extend the government's anti-trust oversight of Microsoft, specifically with regard to desktop search software. Microsoft had already agreed to modify Vista to allow rival desktop search engines, but Google says that this remedy will come too late — specifically, after (most of) the anti-trust agreement expires in November. What makes this political maneuver interesting is that Google went over the heads of the Department of Justice and US state regulators, who had found Microsoft's compromise acceptable, to appeal directly to the Federal judge overseeing the anti-trust settlement." Update: 06/26 17:20 GMT by KD : The judge is unwilling to play along with Google; she said she will likely defer to an agreement on desktop search forged between Microsoft and the plaintiffs in the case: i.e. Justice and the states.
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  • Wow! (Score:4, Funny)

    by MightyMartian (840721) on Wednesday June 20 2007, @01:22PM (#19583959) Journal
    They're putting in a link for other search providers! Boy, aren't we glad that MS obeys the spirit of the law, and not just the word.
    • Re:Wow! (Score:4, Insightful)

      by HellFeuer (1032042) on Wednesday June 20 2007, @01:48PM (#19584339)
      well do you really expect anyone to integrate a third party search into their OS?
      why dont people sue apple for Spotlight?
      • Re: (Score:3, Insightful)

        well do you really expect anyone to integrate a third party search into their OS?

        If they want to conduct business in a country where I'm a voter....well, yes, I indeed expect them to do whatever the hell I want them to do. If they choose to do things that don't benefit me, I have the right to elect leaders that make and prosecute laws that prevent them from continuing it. Luckily, many of those laws are already in place since the days when Standard Oil, AT&T and others tried to abuse their respective monopolies.

        why dont people sue apple for Spotlight?

        Apple hasn't been been convicted as a monopolist. Also Google searc

        • Re:Wow! (Score:4, Informative)

          by endianx (1006895) on Wednesday June 20 2007, @03:18PM (#19585685)

          If they want to conduct business in a country where I'm a voter....well, yes, I indeed expect them to do whatever the hell I want them to do.
          Scary. I knew people thought this way, but I thought it was subconscious.

          If you don't like the way a company does business, just don't buy their product.
            • Re: (Score:3, Insightful)

              Because you are in the minority in your disapproval of those companies. You won't get the government to do anything about it either if that is the case.
      • Re:Wow! (Score:5, Funny)

        by SEMW (967629) on Wednesday June 20 2007, @02:12PM (#19584677)
        You have a point. There is indeed a hint of WTF in this story. I mean, we're not talking about middleware like WMP here -- we're talking about finding files on the user's hard drive. If that's ruled to be no longer a core OS function to the extent that Microsoft are legally obliged to offer alternatives to it with the OS, you have to wonder what's next...

        Newswire - 21st June, 2017

        Microsoft (Nasdaq:MSFT) has announced they will be bundling the Linux kernel with Windows as an alternative to their own, after a 490-page antitrust complaint was filed by the Linux foundation. "We are extremely pleased with this development", Linux kernel BDFL Linus Torvalds was quoted as saying. "For too long have Microsoft been able to get away with forcefully bundling the NT kernel with their OS, forcing other products out of the market in clear violation of antitrust law as it applies to convicted monopolists. No longer!"

        This development is not without precedent. After the original case in 2007 forced Microsoft to offer alternative hard drive search tools with the OS, a ruling in 2009 following an antitrust complaint by Stephen Oberholtzer had them bundling an an alternative [worsethanfailure.com] to the Windows calculator. By 2014, after the famous Litestep case had Windows presenting the user with a choice of window managers on first boot, some have said this step was inevitable.

        Asked whether there was any truth in the rumours that Richard Stallman was secretly preparing a dossier to set out the case that Microsoft had failed to offer enough choice to the consumer with regard to product names that feature recursive acronyms and references to
        Flanders and Swann, he declined to comment.

        • Re:Wow! (Score:5, Interesting)

          by stephanruby (542433) on Wednesday June 20 2007, @02:27PM (#19584931)
          "You have a point. There is indeed a hint of WTF in this story. "

          Part of the problem is that the lines are being blurred between file explorer and internet explorer, and search and OS search. As terms and concepts we all took for granted when the agreements were written get redefined to mean something entirely different -- previous legal settlements that were based on those concepts may also get called into question and redefined as well.
          • Re:Wow! (Score:5, Informative)

            by Chokolad (35911) on Wednesday June 20 2007, @03:20PM (#19585711)
            > Keep in mind that before Google came in with a powerful search capability, Microsoft didn't have one yet. For all you know, if Google hadn't done one, Microsoft never would have done anything but the piss-poor dog-slow search they had previously. You think the next company will bother, if Microsoft is allowed to continually squash any product it decides it wants to squash?

            They actually had a powerful search capability since NT4. It was not well exposed in GUI and was not running by default. It was called Indexing Service. Current Vista Search is modified Indexing Service + GUI. It was even done by the same team.
          • Re: (Score:3, Insightful)

            Does anybody actually read these, or just start bashing? Microsoft does not *prevent* anyone from adding a different desktop search. They have not "added locks to the fridge" so that you can't add Pepsi. They've just made it so that you have to bring in your own Pepsi and stock it yourself. If you're too lazy to do that, that's your problem. You have that choice. If you went into a Chevy dealership and bought a Corvette and then told them that you wanted a Ferrari engine instead of the Chevy engine, do
          • Well, that's not ALL we're talking about. Remember, this was an MS-made replacement for Google's desktop search and Microsoft only made it AFTER seeing Google's product, at which point they merged it into Windows at a fairly deep level.

            Rubbish. Microsoft first said Vista (Longhorn at the time) would have "Desktop Search" a year before before Google's first GD beta (and two years before Apple released Spotlight). Further, they'd been talking about the broad concept since at least the mid 90s.

            In other words, I don't really care what they put into their OS, but WHY they put it in there: to kill off competitors (Google) and their products.

            The idea that it was a "response" to Google's product (and hence some deliberate, targeted attack), doesn't even pass the laugh test.

        • Who else sells OSX supported hardware then?

          Sounds like a monopoly control to me, just a REALLY TINY one.
          • Re:Wow!..Not so much (Score:5, Informative)

            by mhall119 (1035984) on Wednesday June 20 2007, @02:10PM (#19584657) Homepage Journal
            "OSX supported hardware" is not a market, it's a product. You can legally have a monopoly on a product (patent, copyright, trademark), but you can not (unless otherwise specified) have and use a monopoly on a market (Desktop computing) to give you an unfair advantage in another market (Internet Search).

            Here Microsoft is using their Desktop monopoly to boost their online search business and (this is the illegal part) restricting their monopoly product from using someone else's online search business.
              • I don't give a damn what Apple does. They're influence on the market is next to insignificant. I don't use Apple hardware or operating systems on a regular basis. Apple could shut down tomorrow and it would adversely effect less than 10% of all PC users out there.
                • Re: (Score:3, Interesting)

                  Apple could shut down tomorrow and it would adversely effect less than 10% of all PC users out there.
                  Obviously, you don't understand a thing about economics or competition. Companies without competition produce crappy, overpriced products. Windows users would most definitely be adversely affected by Apple going away.
          • Re: (Score:3, Insightful)

            MS bashing is fun, but do realize, that the line between added application and OS feature, is really not that clear cut.

            It is clear cut in this case.

            MS didn't provide this feature in their OS.

            Admittedly, they should have done so decades ago, but they didn't need to because they have a monopoly, and developing features for customers costs money. Instead, third parties, including Google, invested time and effort to provide the feature to Microsoft vict\\\\ customers, and by doing so added value to the W

            • Re: (Score:3, Insightful)

              MS didn't provide this feature in their OS.

              Microsoft have been providing some form of search in their OS since at least Windows 95. Since DOS 1.0, if you consider dir [/s] *file* a "search" (and given how many people seem to consider find / -name "*file" a "search", that's not unreasonable).

              The indexing searching of Vista is a clear and predictable evolution of functionality that's been present in Windows since before Google even existed.

              Admittedly, they should have done so decades ago, but they didn'

  • Let me guess... (Score:4, Insightful)

    by Penguinisto (415985) on Wednesday June 20 2007, @01:26PM (#19584031) Journal
    ...they'll make the same changes that they did when ordered to remove IE from Windows 95?

    ( "what? We did it because we were told to! Not our fault your desktop is all broke now!" )

    Okay, so prolly not like that. But seriously; they could've avoided the bad PR by just responding to a quiet request in the first place, instead of being pushed into it... as usual.

    I realize there's prolly some sort of 'we only do it when we have to' mentality prevalent in Redmond, but when is someone there going to realize that maybe, you know, they can take a chance and do The Right Thing - when the asking is being done quietly and politely, and not finally and grudgingly do it later when there's a big fat lawsuit or four hanging over their heads?

    I know, I know... but I still have some small bit of dreamer left in me.

    /P

    • what pisses me off is that once again, Microsoft designed Windows to damage competing tech/products, they went outside the settlement, the DOJ knew of this before Vista shipped, Vista was allowed to ship, the Bush run DOJ sided with Microsoft, the Bush run DOJ sent out memo's to stage AG's telling them not to bother with Google regarding this, and the settlement of this issue is, Microsft, 'we'll fix it sometime soon'.

      Talk about being given the red carpet treatment. This company is given a PASS at every tur
      • Re:Let me guess... (Score:4, Insightful)

        by Achromatic1978 (916097) <robertNO@SPAMpennyonthesidewalk.com> on Wednesday June 20 2007, @02:18PM (#19584787)
        To damage competing tech/ products? Huh? The product was easily disabled. Google's complaint, as it is, was that it "wasn't easily disabled enough" (not sure what they were looking for, a Big Red Button on the desktop, or more likely, something that sits in the bowels of Add / Remove Windows Components, not installed by default, so people think that functionality is missing from Windows, and so download GDS) and that it "slowed GDS down" (well, yes, two programs indexing the hard drive will have to share access to it. I'm confused as to why this is MS's problem - you'll note that Windows Desktop Search is equally impaired - actually, even less, because it yields to everything including GDS, whereas GDS won't yield to Windows Desktop Search - this is a fairly understandable concept) - again, not sure what Google's preferred course was for MS, "invent a hard drive indexing routine that doesn't need to read the hard drive" (now that WOULD be innovation).

        This is one I'm disappointed MS caved on. Google is doing little more than using the court to proactively hurt competitors, something most people here are usually against.

          • Re:Let me guess... (Score:5, Insightful)

            by Achromatic1978 (916097) <robertNO@SPAMpennyonthesidewalk.com> on Wednesday June 20 2007, @04:26PM (#19586757)

            Desktop search is not new, yet Microsoft did not allow for a preferred search facility which disabled their builtin search.

            Any application installer can disable the builtin search. This was discussed extensively previously - "GDS has noted that Indexing Service is on, and this will hamper performance. Would you like to disable?" Seems pretty straightforward. After all, the hooks to disable Indexing Service are publicly available and work.

            Or should the WDS facility seek out other Desktop Search apps and disable itself if it finds something running? No. If you mean "Search" on the Start Menu, that's fairly encroaching. What next? Should the entirety of the OS be extensible? (Well, it should, but you know what I mean) Should there be an integral API allowing anyone to hook anything into anything? Filesystem? Maybe a competitor could release a new kernel for Vista, should that be allowed to hook into the UI?

            They must all competitors to compete.

            Show me how GDS is prevented from running? Oh, it's impeded from running at full performance? Guess what, so is Indexing Service. GDS is a user's choice to install? Guess what, the user can also uninstall Indexing Service. That Google have chosen to seek (questionable) legal redress for what is clearly a simple issue to resolve (and one that DEFINITELY would have come up in any usability testing) speaks volumes.

            To me, it only looks like it's forcing Microsoft to obey anti-trust laws and provide a means for competitors to play in the desktop search market instead of harming others by making it look like the competitors software is massively slowing down the OS by having two indexing systems.

            FUD. For one, it doesn't slow down the OS per se. It slows down the indexing system of two separate applications. GDS and Indexing Service. MS isn't spinning it to say "GDS is slowing down your OS, get rid of it". It's simple resourcing.

            IMO, Microsoft should be required to take Vista off the market until this is fixed. They are doing exactly what they've done for years in regards to harming competition on the Windows OS monopoly and they are currently still under sanctions from previous illegal anti-trust actions.

            Off the market? Pardon me while I cry with laughter. Harming competition? I guess you mean by putting in an unremovable, un-disable-able indexing service that slows down a competitors desktop search app. Except, what's that, oh, yes, it IS removable, by USER or by EXPOSED API. And it is disable-able, by USER or by EXPOSED API. Remind me again how you think this should be dealt with.

    • Good point. Microsoft can't (doesnt want to) afford to go threw that again. It is easier to give google the search bar for the few who want to use it. Then go threw a huge lawsuit with company over company for years for a relitivly minor feature. The browser wars cost microsoft a lot to win the war and after then won they didn't get much from it. Except for a bunch of security problems because hackers figured that there would be a good chance that people will be using IE. Forcing to put away the Microsoft
      • I would argue they CAN afford to, it will generate more income than the lawsuit will cost, and at the end, their only punishment would be to promise not to do it again. There must be another reason they are backing up on it.
    • Re: (Score:3, Insightful)

      It's interesting to see what they'll do. There's numerous things to do just the thing Google asked. There's at least 4 different ways to stop Vista's search, all accessible by installer software. There's at least 2 different ways to make queries to Vista's search and a way to plugin 3rd party search agents (I don't think this was requested by Google but some were asking this in the previous Slashdot article).

      So unless they remove Vista search alltogether, what's there to do? Tell Google's developers how to

  • Something fishy (Score:4, Interesting)

    by 140Mandak262Jamuna (970587) on Wednesday June 20 2007, @01:27PM (#19584035) Journal
    When I read the slashdot discussion when the complaint first appeared I was initially supportive of google. But after reading rest of the discussions I became quite ambivalent about the merits of Google's complaint. But now MSFT is doing an about face. Sounds fishy. It must have done something more than simply providing a desktop search. Otherwise MSFT would not change its stance this quickly.

    Also I am reminded of the fights between AOL and MSFT about allowing the PC makers to install additional icons in the desktop touting services that competed with MSN etc back in the Win95/98 time frame. AOL won, but it became irrelevant eventually. Will the scenario repeat? Has google jumped the shark?

    • It is also possible that MS just considers this such a trivial issue that it was easier all the way around just to make the change.

      It doesn't really affect MS one way or the other, but I could see it eventually causing problems for some users. Anybody remember trying to help out a friend who let a third party product take over their operating system? Norton. AOL. You get the picture.
  • 49-page? (Score:5, Funny)

    by BlackCobra43 (596714) on Wednesday June 20 2007, @01:35PM (#19584165)
    That just raises further questions!
    1. WHY such an odd (pardon the pun) number of pages?
    2. What does it matter? Does anyone think that more pages = better? Did MS' lawyers see the brief and go "Shit guys, it's over 47 pages long. We better settle!"?
    • Well, you see, 49 is a square number, so that makes it good. Plus, it's the square of 7, which is really really good. Not six, seven!

      Seven chipmunks, twirling on a branch
      Eating lots of sunflowers on my uncle's ranch.

      You know. That old children's tale. From. The sea?
    • This, in turn, poses a whole new breed of questions. Can one number be more odd than another odd number?
    • The first page was the complaint, the remaining 46 pages contained the search history and complete index of every file on the writer's harddrive.
    • Re:49-page? (Score:5, Funny)

      by ZombieRoboNinja (905329) on Wednesday June 20 2007, @03:01PM (#19585361)
      "XX-page document" is reporter code for "so long I feel justified not having read it."
  • So (Score:5, Interesting)

    by xinjiang77 (1106823) <lordbritish6528@yahoo.com> on Wednesday June 20 2007, @01:36PM (#19584179)
    Either Google wants to control our OS or media search engines have turned into whiny conglomerates that fight over whose right it is to search what. I am more concerned about Google throttling competition than MS.
    • Google, at least as far as I'm aware, competes on merits.

      Are there any counter examples that I should be aware of?
  • by RobertM1968 (951074) on Wednesday June 20 2007, @01:42PM (#19584267) Homepage Journal

    Contrary to the title of the article...

    Microsoft To Change Desktop Search After Google Complaint

    ...MS hasnt agreed to do anything...

    However, Brad Smith, Microsoft's general counsel, said in an interview last week that the company was willing to make changes if necessary.

    (Micorsoft,) Please define "if necessary"... is it:

    • If Google continues their anti-trust case?
    • If enough end-users complain
    • If they are forced to because of the results of the anti-trust case
    • If BillG feels "charitable" towards his competition

    Until such a definition is announced by MS, this statement doesnt mean much of anything - except perhaps as an attempt to make the general public think they are addressing the issue of choice on the public's behalf (as most of the general public will probably read into their statement in the same way that happened when the article title was created).

    Just my thoughts on the matter...

    -Robert

    • Re: (Score:3, Informative)

      i think you read the article wrong. last week they said they would make changes if necessary this week they said they would make changes
  • by jeevesbond (1066726) on Wednesday June 20 2007, @01:48PM (#19584337) Homepage

    From TFA:

    In response to claims that Vista's "Instant Search" slows competing products, Microsoft agreed to give competitors technical information to help optimize performance.

    The bit most interesting to me was this. Does this mean that Microsoft have done again what they were penalised for in 2000 [dwightsilverman.com]? Two of the restrictions placed upon it then were:

    Requiring Microsoft to disclose technical details about the inner workings of its operating systems to those wanting to write software for them. Competitors had complained that Microsoft had secret "hooks" in Windows that it used to make its applications perform better.

    Barring Microsoft from including code in its programs that would hurt the performance of competing products. Competitors charged that Microsoft deliberately designed products to hamper the way other programs work.

    So, I imagine they're back to using the secret API for the Microsoft search, while slowing down the 'official' APIs third parties must use. Although the press item only has one sentence on it, this 'optimisation' issue is as important as Microsoft providing a competing product to Google Desktop Search in my opinion.

    I assume the technical information handed over to Google will be details of how to access key parts of Microsoft's hidden-hook goodies?

  • Sheep (Score:2, Insightful)

    Man, ya'll must be sheep. Seriously.

    Look. MS wrote the OS. MS owns the OS. MS can do whatever they want with it. If that means integrate whatever the **** they want, then piss off. If you don't like it, don't use it. It is not drinking water. Yes, you can live with MS. I don't use Windows, but I will do whatever it takes to make sure MS does not loose this fundamental freedom.

    I find it quite unbelievable some people's feelings of entitlement. No, you are not entitled that somebody provide an OS that does wh
        • Re: (Score:3, Informative)

          "Convicted monopolist". You guys crack me up. That phrase has 0 legal meaning.

          First, IANAL.

          Second: two things:

          a) This link migth help : http://www.aaxnet.com/editor/edit019.html [aaxnet.com]
          Read for example the portion of:

          The Court of Appeals judged the case on merit rather than on prejudice. Microsoft lost on every single point. The court held that:

          * Microsoft does indeed poses a monopoly.
          * Microsoft has leveraged their monopoly in clear violation of the law.

  • by rrohbeck (944847) on Wednesday June 20 2007, @02:09PM (#19584623)

    Google filed a 49-page document with the Justice Department in April claiming Vista's desktop search tool slowed down competing programs, including Google's own free offering, and that it's difficult for users to figure out how to turn off the Microsoft program.

    It creates so much IO load that so far every machine I used it on got down to a crawl once it indexed a couple 100,000 files. I guess that's why they turn it off automatically once any user interaction is noticed. But by then it has consumed so much virtual memory that every other app has to be paged back in slowly. That gets better with 2 GB of memory but not much. Oh well, I guess I need 64bit and 4GB.
    It helps to put the index on a different disk than your OS and your page file, but not a lot.
    • Re: (Score:3, Informative)

      huh? Last I checked it had the lowest priority and consumed only a max amount of memory, about 30megs worth, it would continue at that pace as long as there was no user activity for five minutes. It doesn't move other apps out of memory or even move them into virtual memory, if the app in question is actually doing something then the indexing service won't run. If the app is question is sitting idle then it has already been moved to virtual memory.

      If you install it on an existing machine with lots and lots

    • Desktop search is a name for a program that constantly indexes your hard drive so the results come up instantly when you search for a file. Examples include Google Desktop Search (Win/Mac), Vista Desktop Search (Win), Spotlight (Mac) and Beagle (Lin)
        • Re: (Score:3, Interesting)

          Well, no, not exactly.

          Though I just love locate, this is a wee bit different. For one, these programs index the content of your documents as well, not just their names. As practical as locate is, it only matches your search to the list of names in the database; I cannot search for a document containing some word.

          Of course, that's where grep comes in, but then, grep's database is the fscking filesystem, so it may take a while.

          Besides, I can teach my father how to use Beagle. I cannot teach him how to grep

          • KDE Find. (Score:3, Informative)

            As practical as locate is, it only matches your search to the list of names in the database; I cannot search for a document containing some word. ... I can teach my father how to use Beagle. I cannot teach him how to grep.

            There are dozens of GUI front ends to grep that deliver most of the functionality. One of the easiest to use is the KDE find utility, which can search by content, file dates and all of that. Used in conjunction with a reasonable directory structure, you can get most of the benefits of

    • "Desktop Search" is what you turn off to gain HDD access speed, because you actively organize your personal files (unlike other schmucks).
    • by sid0 (1062444) on Wednesday June 20 2007, @01:55PM (#19584417) Journal
      The issue with your post is the statement:

      The issue here is that Microsoft does not include a way to turn off its own desktop search

      It does. It includes *several* ways to do so. Disable the service, use net stop, use the API.
      • Re: (Score:3, Informative)

        Disabling the service does not disable it for all of Vista. If you read the original complaint, that was a major issue -- some actions would still call the MS Search instead of whatever other search tool the user wanted.

        Use the API? Are you certain that the API provided by MS to third-party developers is the same as the one used my MS's search? As other posters have pointed out, this has been a problem in the past with MS.
    • by 99BottlesOfBeerInMyF (813746) on Wednesday June 20 2007, @03:24PM (#19585769)

      Why don't they file against Apple? I mean, they have Spotlight and that's Apple-only and bundled, right?

      Who the hell modded this "insightful?" First, Apple is not a monopoly, so they cannot illegally leverage that monopoly via bundling, hence there is no legal action that makes sense. Second, Google was not even complaining about the bundling (although they have every right to). They complained about two things:

      • MS's search feature slows down other search features.
      • MS's search feature uses undocumented APIs that provide an unfair advantage to competitors who don't happen to also have the source code and documentation to Windows.

      Apple fits into neither of those categories. Google has an indexed search on OS X and it uses the same API and hooks as Spotlight, resulting in no slowdowns for Google's tool and no disadvantage given to them.

      Are those enough reasons? If not, please RTFA before posting again.

      • Re: (Score:3, Insightful)

        Who the hell modded this "insightful?" First, Apple is not a monopoly, so they cannot illegally leverage that monopoly via bundling, hence there is no legal action that makes sense.

        Ok who the hell modded this "informative"... Of course, you do realize that Apple has a complete monopoly on software, bundling AND hardware in its own niche, never mind of the law is shortsighted enough to miss that.

        Apple users use anything Steve feeds them and Apple's solution is far more locked down than Windows ever was.
      • Re: (Score:3, Insightful)

        Apple fits into neither of those categories. Google has an indexed search on OS X and it uses the same API and hooks as Spotlight, resulting in no slowdowns for Google's tool and no disadvantage given to them.

        Apple works tightly with Google, so that's given. I want to know: how I set Live.com as the search engine in Safari?